Flipkart Complaints & Reviews

Please find below for details..
Dear flipkart team

First of all i would like to say a big thanks to your all team for such a great service for customers
I am very happy from flipkart service
But this time i have to suffer a problem
I bought a online mobile phone named honor 7A.
I reeceived the phone and when i open its damaged full screan is broken
And when i apply for return or replacement the seller denained my request
Shoud i have to pay for a damange piece?
Your have to deal with your seller we cant pay for e defective piece
I didnt use mobile even i didnt insert any sim card or anything
A big cmmericial websit cant denine that they cant help me to go out of this
Anybody never will pay rupiess for a fully damanged piece
I want justiec and i want to return it or replace it
And you shoud also have to focus on your seller that fir their profit customer does not have to suffrr of this much amount
I humble request you to please solvr my problem as soon as possible
I am sharing some photos please look at it
And return it or replace it otherwise i have to take some other action
Thank you for your support i hope flipkart help me

Thank you,
Shilpa Thacker
[protected]
Hi
This is my only registered id..
And is email is much trueteble then order id my mobile no?
Well its okk i want my solution as soon as possible
And all details i have already mentioned in previous mail kidnly check i have also attached and if you need some more details then get in touch with me
For more details you can call me at[protected]
This is my flipkart registered number kindly get in touch with me and give me best service

Shilpa Thacker

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Hi,
Greetings from Flipkart.com!
Thank you for writing to us. We see that you’ve written from an email id that is not registered with Flipkart.
To ensure the security of your Flipkart account, please login by clicking here and you can look for answers to your queries.
In case you do not remember your account password, you can reset it by following these simple steps:
Click on 'Forgot password?' on the login page.
You will get an OTP on your registered email id/phone number.
Enter the OTP and your new password.
In future you can contact us from our website/app so that we can help you. Note: If you wish to send us an attachment, kindly send an email with the attachment to [protected]@flipkart.com from your registered email ID.
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Shilpa Thacker

On Mon, 11 Jun 2018, 3:40 p.m. Flipkart.com, wrote:
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Hi,
Greetings from Flipkart.com!
Thank you for writing to us. We see that you’ve written from an email id that is not registered with Flipkart.
To ensure the security of your Flipkart account, please login by clicking here and you can look for answers to your queries.
In case you do not remember your account password, you can reset it by following these simple steps:
Click on 'Forgot password?' on the login page.
You will get an OTP on your registered email id/phone number.
Enter the OTP and your new password.
In future you can contact us from our website/app so that we can help you. Note: If you wish to send us an attachment, kindly send an email with the attachment to [protected]@flipkart.com from your registered email ID.
Flipkart.com
24x7 Customer Support | Buyer Protection | Flexible PaymentOptions | Largest Collection

Show quoted text

How many times i have to do request for return
Is there any responsible person who can understand inportance of customer service
I have atteched an scrranshot
Which i have received twise
I want solution as soon as possible and get in touch with your seller and givr my solution asap

Shilpa Thacker

On Mon, 11 Jun 2018, 3:39 p.m. Shilpa Thacker, wrote:
Show quoted text

Dear sir,
I placed an order to by mobile through flipkart the details is as below:
Order id: od[protected]
Order date tue, may 29th '18 3:45 pm
Mobile redmi note 5 (Gold, 64 gb);
Seller: flashstar commerce
Total amount
₹11, 999/- through bajaj fin service no cost emi

1st point: while placing order it was commitment by the flipkart that the item will deliver in one day at my address (Bangalore). But unfortunately it took 4 days to deliver. When inquired the flipkart representative informed it was wrong routed - the flipkart should compensate me as i suffered for his own mistake.

2nd point: two days we use mobile but when it was getting discharge we put into charging on 4th night but the charger was not working.
Immediately on 5th june i placed a return request (Return id no.:[protected]). 2 time i received a call from flipkart to know about issue and the caller has informed the technician will visit and replace the charger. But unfortunately on 11th june without any response from flipkart the my complaint is closed.

3rd point: today on 11 june without mentioning any reason when i received a mail from flipkart to close my (Return id no.:[protected]) made on 5th june. I made another fresh complaint vide complaint id no.[protected] on 11th june at 3.11pm.

Please do needful in this regard to resolve the issue and put the penalty on flipkart to avoid repetition of such kind of cheating with indian customer.

Regards
Devbrat singh

This is to bring to your notice that i have ORDERED A DIE CAST model Porsche on 3rd June 2018 and the commitment date was 11th June 2018.. (Order no ID OD[protected]..i wanted the Product for my sons birthday 0n 12th June 2018..to my surprise i received a teddy soft toy on 11th June 2018..is it the service of Flipkart..

Its playing on somebodys sentiments..when i called the helpline number they are telling it will take 48hrs to register the complaint and then someone will come and pick the product..not a good service from online retailer flipkart...

Dear team,

I was ordered one ladies shoe from flip kart few days back. But after received the product it has been observed wrong color and wrong specimen product provided to me.

I have been generating four time return request as discussed with customer care, but still product not taken by ekart team. They came showing me various reasons and did not picked up.

I have paid the total amount.
I need proper resolution.
My order tracking no:-fmpr[protected]
My registered mobile no is :- [protected]
My mail id:- parama. [protected]@gmail.com

Awaiting for ur reply.

Regards,
Parama biswas
+91 [protected]

I order 2 hand ring. But i don't no weather its order or not. But the cost of the ring 412 rs deducted from my bank. Once i already spoke with flip kart customer care also even they told wait 8 hours.
After 8 hours we will know that my order successfully order ed or failed.

But let me know my order is done or failed.

Suppose it's failed means when you people will return my amount.

I had placed a order for a product which was supposed to get delivered on 5th june 2018.
The flipkart delivery made a fake signature and kept the package himself. He also updated the status of the package as "delivered".

The customer support after 10 days offered me with either replacement of refund. However they did not give me any compensation for the delay in time and the fraud signature.

I demanded for complete refund and also free delivery for the loss of time and fraud case. But due to their policy they have no such compensation.

1. This is very much disappointing that after logging complaint flipkart is still failed to meet my expectation.
Raising the concern in reference to the replacement order
Order id: od[protected]

I was suppose to get the replacement order with the correct product but yesterday i have received the products. Bottle seems to be very old but the liquid/serum is so thick and sticky and also smelly i doubt this serum is not off good quality.

So hence i want to return the product completly and dont want this product any more.
It was my mistake that i ordered online.
I shouldn't have trusted flipkart.

2. Raising another order in ref to the another order
Cannot see the order id hence mentioning the product
Fourgee slim women's blue jeans

I have a recieved completly different colour jeans and also quality is pathetic,.,.,
The courier person refused to take the procuts as i have mentioned bad quality instead of wrong colour.

I cant take this anymore i want the propduct to be returned and i dont want any replacement asap

I orderd this ac on 19th may delivered on 26th may at the time of delivery
The outdoor unit of ac is faulty so i complain against it on 27th may but
Flipkart reject my complain for unknown reason.

On date 29th may again i complain on 29th may for this unit and til now on 11th june there are 23 days passed away but flipkart did not do any thing even my return approval is also in pending.

It is flipkart's responsibility to start ac within 10 days but even any of your executive does not listen my request, i continuously calling to your customer care.

Because of 3rd class behavior towards customer i want to return this
Product and need refund.

Because i purchase this ac for summer seasion and now summer season is over
And starts rain in rajkot at delivery addresh.

And i dont want to west may money.

Please do my refund process as soon as possible.

I purchased redmi note 5 pro from flipkart and when I opened the pack then I got 1 cover, 1 sim pin and a piece of marble in the box and the seal was broken after opening the flipkart packaging and when i called flipkart customer care then they are saying sir you have to wait till 11th june we are working on this and today is 11th june

I have purchased a chimney on 6th june 2018.
Kutchina chimney model no : ku-21 kutchina slimo-750m 3/hr autoclean.
Invoice number : r549

When i called the service centre to install the product their service staff came and told me that the machine is not working.
The blower is not working.
The lamp on the chimney is not working.

I would like u to replace the product asap.

Attachments.
1. Copy of bill.
2. Letter signed by the service staff which mentions the fault in the product.
3. Bill of the service/fitting.

Dear Sair,
I oredr Watch and recved also, my Order ID
OD[protected], in this order i got Watch, Batter & cable. No product information or user Manuel not received, same communicated to Flipkart customer care but they said as per online description delivery done
Please help on priority My Mobile no [protected], [protected]@gmail.com

I bought a shirt using flipkart paylater. The amount was rs. 641 (25th may, 2018). But suddenly i saw that they have added rs. 2228 extra with that amount on 29th may, 2018. I lodged a complain on 31st may, 2018 but since they have given me dates only. I have contacted them at least 8-9 times and still they haven't provided me the resolution. The pet line is "please wait for 24hrs". I have already missed my due date for this. It is kind of mental harassment and defamation. What should i do?

The reference number of the request is in[protected].

Please help me asap.

I ordered redmi note 5 pro yesterday on flipkart as cod and after some time i paid the money from my debit card.. Today i got the delivery of my packet and when i opened the packet flipkart packing.. The main seal from mi was broken from both side and there was piece of marble instead of mobile phn.. I was shocked.. There was only mobile case and sim pin in the box.. Mobile, charger and cable was also missing.. I made a video while unboxing the set.. I am totally disappointed from flipkart service and i want immediate response.. I am sending you all the details of the packet with photos..
Order no - od[protected]
Registered phone no - [protected]
Alternate phone no - [protected]
Name - prince

I had registered complaint in your company with complaint no in[protected]

Please help me i m in big trouble.. Resolve my problem as soon as possible.. I know you will protect your company.. You all have a union.. I am very very disappointed by your service.. Do asap otherwise i will have to go consumer court

I bought a yuphoria mobile as i have spare mobile phones i didnt event touch and checked it and after a month wen i opened it it was working fine but almost heated like its gonna blast the next day when i inserted sim it was not catching the signal and suddenly it went off and wen i wanted to on it is not turning on
i lost my 5 k on it

The delivry of flip cover of lenovo tab 3 & mi a1 cover is totally disappointing & they didn't deliver it to my address saying it is not in their service location. But they actually have delivery thre. I have to travel 15 kms to collect it. And loctn shared by sms is also wrong in google map. They didn't even contct me & googled no. Was also wrong.

I have bought a watch casio edifice ex193 for flipkart
On 28th may... There is a quality issues in the product so i have placed a return request for the same product..
But the sellers from flipkart is refusing to accept my return approval.. I don't know why
The product is under flipkart return policy till 28th june
Order i'd - od[protected]...

I have deactivated my flipkart account earlier, bcoz i faced some issues in placing order. Plan to deactivate and then to activate once again to place order. But i couldn't, so i left it. But now i want to activate my account to place orders.

When i try to login with my email id it shows "account does not exist". I forgot my old password also.

My email id : dannykris.[protected]@gmail.com

Pls help to activate my account as much as possible. I want to activate in same email id.

Hi sir my name is avinash burnwal.

My email id : [protected]@gmail.com

And my problem is i am unable to update my password or login.

Last few days my account not opening. I used my old username and password. But it was not opening.

Then i used forgot button and then received code.

Entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.

Name pawan
Order no. Od[protected]
Booked on 6 june but yet not received and in status its showing delieverd so look forward it that where it had been delieverd

It was to be delieverd bt ekart logistics so its their fault too that it hadn't been delieverd to to right person or on the right address
I also called flipkart customer care bt they said they can't help me with this problem.

Hello sir,

I have ordered 3 books from flipkart. I have bought these books on high percentage off ok.

But when i got delivered these books all of three books are not original at all and all are printed and 1 book is used with some random signature.

So please my concern is if book is not original at least write down in description or something because you don't have to cheat user with 73% off kind of dirty technique.

My order id is: od[protected]

Seller or vendor of my books:
1. Radhikabooks
2. King books
3. Legends book

Thanks for your time.