Flipkart Complaints & Reviews

I have ordered Lenovo Ideapad Core i5 7th Gen - (4 GB/1 TB HDD/Windows 10 Home) IP 320E-15IKB Laptop for 38160 on 12th June 2018.

Order No: Od[protected]

Incident: IN[protected]

When I received the laptop it was not booting, I called flipkart they told me to contact the Lenovo Support.

Even Lenovo people couldnt resolve the Issue on phone so on 22 nd June 2018 as per return policy I asked for the replacement.

Earlier Flipkart orders section said they will send the technician by 28th June 2018 and after that they will replace it. I even got the call for the same saying that technician will visit.

But without a Visit and and support next day they updated that the issue is resolved and the replacement is cancelled.

And Flipkart said, Cancelled on Tue, Jun 26th as issue resolved by troubleshooting.
Kindly sort this issue as soon as possible.

Flipkart has really disappointed me by such service experience.

I had ordered for 36L-size backpack, but your firm has delivered 31L-size backpack, which is smaller than the size I had ordered. I don't want smaller size backpack.
Please take back the wrong size item and deliver 36L-size backpack.
If you can not replace it by the item of my required size, do refund my money.

, i ordered the product 2 items it has been delivered by today. My order details is given below :
Total product has been damaged and there is no oil inside the bottle. It's been leaked. Please replace the product
Address
Manage order
Order id
Od[protected] items)
Order date
Mon, jun 18th '18 6:09 pm
Total amount
₹706through cash on delivery. Product has been damaged but it has no return policy kindly replacement the product. Plese help us.

I have ordered Lenovo Ideapad Core i5 7th Gen - (4 GB/1 TB HDD/Windows 10 Home) IP 320E-15IKB Laptop for 38160 on 12th June 2018.

Order No: Od[protected]

When I received the laptop it was not booting, I called flipkart they told me to contact the Lenovo Support.

Even Lenovo people couldnt resolve the Issue on phone so on 22 nd June 2018 as per return policy I asked for the replacement.

Earlier Flipkart orders section said they will send the technician by 28th June 2018 and after that they will replace it. I even got the call for the same saying that technician will visit.

But without a Visit and and support next day they updated that the issue is resolved and the replacement is cancelled.

And they said, Cancelled on Tue, Jun 26th as issue resolved by troubleshooting.

Hi team,

I have placed ordered mi led tv 32 inches the cost rs. 13999 and by mistakenly i have given my office address instead of home address, so in this scenario i have called customer service and i requested to change my address and requested to delivery to my home address. But they were unable. So if its comes to my office address and how can i take to my home? Also i have doubt the installation people jeeves company how they will come and do installation?

So i am not happy with the customer support. Please i am requesting again to change and deliver to my home address.

Home address: d. No: 4b, 3rd block, mmrf sai enclave apartments, ottiambakkam main road, sheethalapakkam, 600126.

My order details are mentioned below:
Order id
Od[protected] item)
Order date
Tue, jun 26th '18 12:01 pm
Total amount
₹13, 999through cash on delivery
Obulapathi t

Tecci park, accenture company sholinga nallur, sholinga nallur chennai - 600119, tamil nadu
Phone[protected]

Thanks and regards.
Obulapathi t
[protected]

Hi team,

I want to return my tv as flipkart.com guarantees that they will return the product. After delivering the product at my place i'm unable to contact customer care nor any update from mobile app. Technician has packed the item and informed me that within 2-3 days peoplekart team will collect my handset. Please help me out to return the product and refund my money

My product id and all details has shown below in screenshot...
I didn't get my order item but its showing here my order item has been delivered and i did complaint about it but they are taking too much time i am totally disappointed with flipkart service...
And you have exhausted your delivery date i mean you are already running out off date and you are expecting that should i need to pay full money of it?...

Flipkart you have exhausted your delivery date do you expect? Should i need to pay you full money? You have # service as compare to amazon and you have taken long to solve just one silly problem and actually that problem cause from your side

Account no:[protected]

mobile no:[protected]

i made an transaction on 25 june 2018 with attached screenshot of rs 238 rs.

amount got debited but didn't receive at flipkart end. Kindly reverse the
amount to my account. As it is stuck at bank account as per flipkart
customer service team.

kindly find the screen shot for the transaction details.


They told me to wait for 8 days for refund or ask you for faster refund.

So i contact you.

Regards,
Abhishek sawant

I ordered a pair of shoes cost 3231, which were cancelled from the courier side by saying it reached its maximum attempts and in reality they contacted me only once in the whole process.And when i talked to the customer support helpline they were only repeating three lines and said sorry to me despite resolving my problem.Now after complaining online on flipkart courier services again approached me to deliver the product but than they again did not delivered ot.I got every message and mail that how they fool their customer.I got every proof to case against them.Also as my shies are with courier only therfore i want my shoes not my money

I placed an order for my friend using my flipkart account for a product "moto e4plus mobile" from flipkart on 31 july, 2017 for rs. 9999 with order number - od[protected] and it was shipped on same day and then they returned it to themselves after shipping with return id[protected] and it was not delivered to me. The purchase was made using the flipkart gift card which i bought from a website named www.komparify.com. they refunded the amount but it is in their flipkart wallet which i'm unable to use since they blocked my account and didn't open till now. After this issue i had several call and email communication with flipkart for months but they didn't refund the money. And its now close to 9 months and they have stopped replying me and since the gift cards have validity for 1 year it'll expire soon. So i need them to refund my hard earned money. Please help me with this. They completely harassing me without any resolution and i 'm helpless in this case. My flipkart account details: email:[protected]@gmail.com mobile number: [protected] some complaint nos. Registered with flipkart are: incident: in[protected] incident: in[protected] incident: in[protected] incident: in[protected] please help me with this. Thank you hemant

OD[protected] ..this order not delivery from last 4 days ..it sapose to delivered in 23rd june 2018 .but its showing missrouted in same city i called customer care more than 20 min they are not responding they are daily telling that it will delivery today .but 3 day also not delivered .waste Flipkart don't order in Flipkart .visit near shop

Dear sir,
I have purchased honor 7a mobile from flipkart. Quality is not good and flipkart is not giving me refund for the same. What i will for replacement if i am seing product is very bad in quality.
Many time requested for refund but flipkart giving me replacement.

Flipkart is not providing me solution as per satisfection.

Kindly do needful.

I ordered ADIDAS HELKIN 3 M Running Shoes For Men (Black, Olive)
with size UK 9.
Same day I requested for exchange because of size problem, it was big for me.
so request for size UK 8.
Pick up person refuse to take product. He was asking for Price tag.
Big problem was we got product without Price tag.

Call customer care many times but no result.

I am helpless.

My QUESTION to FLIP KART is

What is the option for customer, if he receive faulty product in spite of it was marked as Assured product?. (My case product received without price tag)

Flipkart Order Number: OD[protected] and Incident number based on my complaint: IN[protected]
I have ordered a mobile in Flipkart online shopping worth Rs. 6000 and i have paid full amount for the order. When i opened the delivered box, it was a detergent soap instead of a mobile which i ordered. This is very shocking for me and i have raised a complained to the Flipkart customer care, at first, they have not accepted my complaint saying that it is not a genuine complaint and they have delivered with the product intact. But, again i have sent an email with the pics which i have and explained all the details. Then they have accepted that the problem is with their seller's end. They asked my proof of identity and i have sent my Aadhar card and address details. Finally they accept for the replacement and send the new pack. But, the delivery partner of Flipkart called as E-kart deny to replace the new delivery pack as they didn't get any confirmation email from them. As a customer, i have talked many times to the customer care of Flipkart, , the issue not yet resolved and i didn't get my mobile yet. In online business, business ethics should be followed because we are relying on them and we are paying amount before we get our product in our hand. I have sent so many emails and calls to them. They are telling that it will be resolved soon but still the issue is not resolved almost a month getting over. I heard that so many online fraudulent activities taking place and as a common man i don't know what to do and how to proceed further if come across a situation like this.

I ordered honor 9lite with 4gb ram 64gb memory from flipkart on 14th may.But received same phone with config of 3gb ram and 32gb memory.It was a gift.So was unable to know the configuration before the return policy period. There's no help or alternative provided by flipkart.I have the imei number and proof which states I have received wrong phone.

WHOM TO BLAME FLIPKART OR BRAND OR SELLER? WORST EXPERIENCE
Got defective product (noble skiodo tv 39inch Noble Technologies), after requesting for replacement within stipulated time. they are still making trouble in replacement of product. its Been a month now still our replacement is not been made. They have rejected my replacement without any specific reason. They have rejected my replacement for 4 times by saying that problem has been fixed by troubleshooting, besides of technician visit for every replacement, technician had positive feedback that product is defective which requires replacement and same has been forwarded to concern team. and when i called flipkart they were saying that technician has not followed proper steps. this repeated 4 times and every time i call they again reschedule new technician visit besides of telling them technician has already visited. On 20th June I got call from flipkart that order will be processed without technician visit and will be approved within 24 hours and will be delivered by 23rd june. Today i called flipkart again for the issue now they are saying that it will be processed and will be sorted by 28th june. This Is really FRUSTRATING TO call again and again I Have placed Replacement On 13TH MAY and Now its 24TH JUNE. FLIPKART service is getting worse day by day. I also Called Noble Skido regarding this they are saying to call flipkart as it is their responsibility and flipkart is saying its SELLER responsibility or technician problem. WHOM TO BLAME. WE ARE ULTIMATE CONSUMER WE JUST WANT OUR GRIEVANCE TO BE SORTED OUT. WE ARE NOT HERE TO PLAY BLAME GAME.

AN UNSATISFIED CONSUMER
TO FLIPKART.
Flipkart Noble Technologies

Sir i missed my invoice so plz send me invoice of this product
[protected]
Email. [protected]@gmail.com
Sir i purchased it bye the customer
I already a complaint against charger fault in the service center and that time i missed my bill so plz give me details plz because my charger and speakers are not working so i immediately need a invoice

I had bought a lenovo ideapad ip 320e during a sale on flipkart. My order number is od[protected]. I opted to exchange my old laptop in place of the new one. The total cost to me after the exchange was 35000/-. So today the delivery boy came and checked my old laptop. There was a slight chipped off plastic part due to the dvd rom (It is a old sony vaio laptop). My laptop is in extremely great condition. Working flawlessly. But the...

My xiaomi redmi 4a Handset has bursted in my pocket causing damage to my thigh and Trouser pockets have burnt . I want to take this incident as a serious action against the manufacturer for supplying dangerous products for consumers, Threat to life, unsafe product for using and Poor quality products.

I want consumer court to take serious action against the seller and manufacturer.

Got defective product (Noble skiodo tv 39inch noble technologies), after requesting for replacement within stipulated time. They are still making trouble in replacement of product. Its been a month now still our replacement is not been made. They have rejected my replacement without any specific reason. They have rejected my replacement for 4 times by saying that problem has been fixed by troubleshooting, besides of technician visit for every replacement, technician had positive feedback that product is defective which requires replacement and same has been forwarded to concern team. And when i called flipkart they were saying that technician has not followed proper steps. This repeated 4 times and every time i call they again reschedule new technician visit besides of telling them technician has already visited. On 20th june i got call from flipkart that order will be processed without technician visit and will be approved within 24 hours and will be delivered by 23rd june. Today i called flipkart again for the issue now they are saying that it will be processed and will be sorted by 28th june. This is really frustrating to call again and again i have placed replacement on 13th may and now its 25th june. Flipkart service is getting worse day by day. I also called noble skido regarding this they are saying to call flipkart as it is their responsibility and flipkart is saying its seller responsibility or technician problem. Whom to blame. We are ultimate consumer we just want our grievance to be sorted out. We are not here to play blame game.