Flipkart Complaints & Reviews

I have ordered a mobile phone on 13th june 2018 (Order id: od[protected]
And the expected delivery was by 15th june 2018.
It seems that the delivery executive has lost the phone and there is no information about that.., and now they are asking to place a fresher order.
The phone is on high demand and flipkart is releasing it in a flash sale on every wednesday at 12 noon and even at 12 noon it is showing out of stock. I placed that order after so many attempts and struggles, and now they are asking to make fresh order.. If the item is lost., it is their responsibility to make sure that it is delivered properly... But their executive response is very lethargic... I am unable to make fresh order

I have bought a band watch on may 29th which was not working properly. I asked for a replacement. But they have not provided it with illogical reason that they couldn't reach me, almost 3 times. They even given the status of my order in the website as 'returned' or 'return cancelled' for each of the replacement order. Then they called me and said they will provide a refund for the product once they collect it on 14th june. But no one came. When i called the customer service, they said they will call me on or before 20th june. But now, they sending me mails that they can't reach to me to my number. I had given them another one. For that they send another mail telling that they can't reach that one too. Please give a solution for this.

I had purchase a monitor for desktop computer order id: od[protected] which is not as per website. So, said item will not solve my working purpose. Accordingly i had given my option for return the same after following your system/procedure since long. But yet not arrange pick-up said item along with refund my necessary amount of rs.2790/- till date.

Dear sir/madam

This is regarding micromax canvas 6 (Champagne, 32 gb) ordered from flipkart on 06 june 18 with order no. Od[protected].
We received the order on 07 june 18, and mobile was over heating from very first day of its receiving.
Then we raised our query to your website, also complained against fake visit done by the technical person.
Then, we continuously followed you regarding over heating of the phone and till 15 june 18, your customer care executive told us to wait for 24-48 hrs each and every time, and then your executive told us to visit micromax canvas service centre.
Micromax service care person told us that they can only repair that phone and can not replace that.
Who wants to repair a brand new phone???
And now after this whole process, we shared the whole story with your executive today and he replied that it is out of the policy now.

So, we have complaint against you in consumer forum with complain id - 784268, and we want either replacement of refund.

Regards
Ajeet

I have ordered a mobile phone (Redmi 5a) worth rs. 6999 (Paid instantly through netbanking, order id - od[protected] in flipkart on 14/06/2018 for my personal use. I have been eagerly waiting for the product so that i am tracking the product regularly. It was shown that the product would be delivered by 16/06/2018. As 16/06/18 was a holiday due to eid and my delivery address was office address, i informed the authority not to deliver the same on that date nor deliver it on monday as it is also my off day in office.in spite of that they generate the delivery date on monday and the delivery boy called me to receive the product. I gently refused and did request him to deliver it on the next day i. E tuesday. On 18/06/2018 there was no update of the product so i called them about the update. They replied the delivery date is rescheduled on or before 21/06/2018. But today's morning i came to know that without my consent flipkart cancelled the order and processing the refund. I didn't apply for cancellation. On the other hand when i am going to repurchase, it shows that the product is out of stock and only available in flash sale on 21/06/2018 at 12:00 pm. I do not want the rush of flash sale so i ordered the phone on lust week.
I want
1. Rapid action taken by flipkart authority in this matter with utmost importance.
2. Want to get this product within 21/06/18 as per the schedule.

I'm catherin george from kochi, kerala. I'm first time buying a thing on flipkart. Recently i ordered cellivin keli sensitive touch facial hair remover cordless trimmer cordless trimmer for women (White) cordless trimmer for women of rs 283 including shipping charges. The pack includes battery and user manual also. But disappointingly i didn't get the battery and the user manual, which are supposed to be there in the pack. Its a request to please look into the issue and if possible do replace my cellivin keli sensitive touch facial hair remover cordless trimmer cordless trimmer for women (White) cordless trimmer for women pack with a better one.

I have purchased carrier AC from flipkart and there was an offer that installion charges will only be 500 that is the reason i bought, for installation somebody visited from carrier and suggeated my family to chnge the product bcoz of outdoor unit then I called to flipkart service for exchange and they confirmed no cancelation and exchange option available so again I given the cll to cs and intallation team they gave me different different time on that it will be installed which not yet happened .
I am continousely giving cll to flipkart for installation and marking the mail also but they are not reverting
Now yesterday I recieved the msg from flipkart that your product installation request canceled bcoz of out door unit
I esclate the case to flipkart grieviance for reinitiate the installation request as we have already decided that where its need to b placed but not getting any answer .
Please help as they are making us fool .
They are harrasing me and my family .

Installation Cancelled: Installation for Carrier 1.5 Ton 3 Star BEE Rating 2018 Split AC - White with order ID OD[protected] has been cancelled. Got questions? click here http://fkrt.it/5IUpLnuuuN

Sir, i am satish kumar khandwal. My flipkart account id is [protected]@gmail.com. I had purchase good of 2949 though flipkart pay later service those due date was 10th june. But my flipkart account is blocked as on 07th june. And i cant access my account. So that why i cant paid my dues. I am send mail to flipkart 5times. But not get any reply. Now they have charged intrest on my dues 200. Total payable amount is 3149. But tiil now my account is blocked.
So please tell me that how i pay my dues and why i will pay extra of rs 200.

Please rey me.

Your's faithfully
Satish kumar khandelwal

Puchase mobile (Asus Zenfone Max Pro M1) with 9 months no cost EMI through SBI credit card from Flipkart on[protected]. As discussed with your customer service, I have got seller discount of rupees 727. But now I have got a SMS from bank that interest will charge 14% on product. Please let me know the reason why this kind of wrong information is showing to your portal.

As per the website they are selling 6 hard tennis balls for 310 and i transferred the amount through net banking

to my surprise they sent me only 3 balls and complained to them many times but they always tell the problem will be solved, but the problem remained for last two months

i would called them min 20 times and every time they say we are sorry for the inconvinience and problem will be solved,

nothing happend till date

Product canceled on 10 June .I got a message from Flipkart amount have been reflected in your bank within 2 working days.Till now am not get any refund.i have called continuously they are telling wait for 2 days wait for 2 days.this is harassment from Flipkart.I am very much need of money they can postponed my refund if I ask them wait for 2 days wait for 2 days

I ordered mixer grinder in flipkart dated 01-June-2016 and got a damaged product. Later Flipkart accepted replacement and sent it to courier agent. Now the courier agent is not delivering the product. Agent is not calling when the product is out for deliver and when i call him he is refusing again and keeping Comment 'There is no respone from the customer'. It's been 20days but not received the product ass they promised. Please cancel the licence of that courier agent and please do stand on customer side for tourchering mentally.
OrderID: FMPP[protected]

My Mobile number: [protected]

I had ordered an 5star SAMSUNG AC but the indoor unit(AR18NV3XEWKN) 3 star delivered is not the one I ordered. I have talked to your customer care with no proper response from your side in past 6 days.Each time they assure me of response in next 24 hrs but nothing has worked yet. I have already sent screenshots of the wrongly delivered package.
Please look into the matter .

Purchased the product 'HTC ONE A9 (Opal Silver, 32 GB)' with Order ID : OD[protected].

I received a different product with 16gb of storage and 2 gb of RAM.
More over the camera is not working. Later on, i came to know that the product IMEI number is different than the one in the invoce flipkart sent.

The same was confirmed by the vendor but the replacement is keep delaying. Currently the product is not available and they are not willing to give the money back of Rs ₹13, 107.

Order ID
OD[protected] item)
Order Date
Sun, May 13th '18 9:53 PM

The incidents i raised with Flipkart customer care for return/replacement

Incident: IN[protected]
Incident: IN[protected]]
Incident:IN[protected]]
Incident: IN[protected]]

I have not received any response from them so far and i am without a phone right now. Kindly help.

I ordered ac costing 23999 /= from flipkart. My order id od[protected] was cancelled on13/05/18. It was ordered through emi option with sbi debit card. But the refund has not been completed yet. Every time they say to wait for 24to 48 or 72hours but no results. Sbi has deducted emi from my account also. I have complained to flipkart higher authority also but no results. I am paying emi for the product that i have not purchased.
Regards
Prem singh

I have ordered a study table (No. Od[protected] with flipkart on 26.05.2018.

Please note that seller called me on 18.06.2018 and told me to cancel the order as they will not be able to deliver within the extended deadline. Since then i am trying to reach out to flipkart to cancel my order, no one is answering my calls and i am not getting any response.

Meanwhile, as of today the flipkart status shows as "product delivered", when i have not received the original product in hand.

Request you to look into this matter and cancel my order and please arrange the refund at the earliest.

Looking forward to hear from you.

Thanks, mahadev

I ordered a phone on 29th may 2018. My order id is od[protected]. Delivery date is 05th june 2018. But, this product is delivered to some other address. Its exactly opposite to my location. I attached that screenshot also. I called to flipkart customer care. They already raised 2 incidents (In[protected], in[protected]. But, after that no response. If i call to that customer care they told like within 48 hours it will resolved. I am waiting for more than 20 days. Flipkart is dead. No response.

I ordered a voltas 1.5 ton split a c on 16th may 2018. I received order on 26th may. As per flipkart ac should be installed by 6th of june but as per attached document or snaps still[protected] ac installation is pending.
Flipkart customercare taking complaint again and again in last 15 days but still issue is pending.
I wants to return my order but flipkart denied for refund or cancel order.

I purchase ac for summer season... I think flipkart will install ac may in next season of summer... What a service of flipkart...

My devices honor 9lite have many negativr issues. Its battery is not performing well, hanging issues. I jas been bought only for 1 month. So i like to replace the product pr refund. The work that done by flipkart is very bad. So i would like to replace or refund. I doesnt expeczlt these wprk from flipkart. My phone is getting lagged, camera is not performing well. I have complainted to flipkart about these and haven't even taken any necessary steps. I don't expect these from flipkart. So i kindly request consumer complaint to takr my complaint as a genuine issue. Im just 16 yrs old and mine 10000 has been swallowed by flipkart, so i kindly request you to take necessary decissions or replacing or refunding.
Thank you,
Aswin raj

I have purchase a sony srs-xb10 /bc 10w portable bluetooth speaker on 12/06/2018, and the order was delivered on 19/06/2018 and i am very disappointed by the quality of the blue tooth speaker as compare to the cost of the product so i want to return it but it shows only replacement. I fully want flipkart to refund my money, so please help me from your end.
Order id: od[protected]