Flipkart Complaints & Reviews

Dear Flipkart,

Flipkart are becoming a place for cheating. Delivering used items is your hobby now. The Jeans you delivered didn't fit and it didnt have an MRP tag and we requested for a return immediately next day. When the customer care called they told they cannot accept the product with out Tag. The product didn't have Tag at all.
The Flikart has become a big area for cheaters.
How can we trust you.

Any product Flipkart deliver need to be checked for quality, tag and all thenecessary things. How can we prove that the product didnt have MRP Tag. All other products we received didn't have an MRP tag at all. But we had problem with only one and we want to return that.

Please return the Jeans and refund the money.
It has become a culture like we need to Unbelieve you in each product you deliver.

Pradeep

Hello,

I had ordered product from flipkart which was to be delivered on 9th june. Since i was out at that time my land lord being unaware of the order refused the item. Neither flipkart nor ekart logistics called me to verify. Afterwards when i called them they committed to deliver it once they do ivr verification. Now it has also been done by me but still i am not getting any proper response from the flipkart team. Also they are not in sync. Everytime i call them they give me different responses. I am feeling like being cheated. Please guide me what should i do

My name is Neil Surati – I am mentioning below the series of events which shows that FLIPKART has failed in customer services.

1. 29th May 2018 - Laptop ordered on flipkart.
2. 30th May 2018 - Laptop delivered.
3. 1st complaint – 30th May 2018, since laptop was taking time to start. It took 20-25 minutes to start.
4. 1st Jun 2018 – got a call from Lenovo call center for online support, but I was in office so agent offered to call on 2nd Jun 2018.
5. 2nd Jun 2018 – I got a call from Lenovo call center for online support. It took 15-20 minutes laptop to start.
6. Engineer was arranged to visit in personal on 4th Jun 2018.
7. Engineer name Mr. Rakesh Kamble (mobile nos – [protected]) visited on 5th Jun 2018. He checked the laptop and onsite service report was generated.
8. Engineer has asked to send the onsite service report to [protected]@lenovo.com – in return I have received DOA via email on 6th Jun 2018. (DOA reference no:[protected]
9. 9th Jun 2018 – was the date of delivery and replacement of laptop, which didn’t happened.
10. 9th Jun 2018 – I asked for call back service from flipkart around 9:00 PM. I got a call – after listening to my complain, my call was about to transfer to a team leader but call was on hold for 15-20 minutes and then automatically call got disconnected.
11. 9th Jun 2018 – a new date of 14th Jun 2018 is tagged for delivery.
12. 10th Jun 2018 - Same story happened around 10:15 AM. My call got disconnected again after sometime.
13. 11th Jun 2018 - I have raised email complaint to cancel my product. As usual no reply from flipkart.
14. 12th Jun 2018 – I have asked for call back today. Spoke to 2 supervisors. 1st supervisor Mr. Aniket and 2nd supervisor Mr. Dhananjay.
15. Mr. Dhananjay was supposed to call me back by 4:00 PM today.
16. Again I got a call from flipkart - agent named Tanmay and supervisor name Mr. Chatterjee. 20th Jun 2018 a new date for delivery.

Hi received the order on 26th may and open the product on 4th june.. I hve order for loreal lipidum shampoo and loreal lipidum masque with addidas deo. However both the products are fake. I spoke to flipkart multiple times as per them its in no return policy and if i got the fake product i should hve complaint within 10days. Till the time i willnot use it how can i tell them if its fake or original

I raised a return for my product i.e. Panasonic P95 and after speaking with a dumb executive who couldnt understand what i was saying for like 10 times i was told they will book an appointment with the technician who would come and check the device and if he ia unable to resolve my query he further process ny request for request.
However, i have received 5 text stating that the technician was unable to reach me.
God knows why because i have been keeping my phone near me all the time and havent received any calls.
Then i called the Flipkart CUSTOMER CARE department and asked for a callback to which i wax told will receive a callback and ofcourse again i didnt receive any call.
I didnt know that flipkart would be such a ### site to order
Taking my money and giving defective good and then not reaching out to me to resolve my query
If today i dont receive a response from you all i will not mind taking a legal action against your stupid company.
Ticket ID 8F10-27013FLPKRT-5803253

Order od[protected]
Flipkart not refunding my money since 2 months, total fraud by company
Very bad experience this time and not gonna buy anything from flipkart.
Such a bunch of lossers are running the company.
Worst platform to buy anything.
Not recommended.
The send the defective products and not even responding in any service request and anything at all.. Not in look to refund my money.
Fraudsters

Hi I Am purchased micromax canvas 6, in flipkart and my mobile was not user friendly and more heating happened in hearing speaker side I capture this mobile more than 10 mins continously this is my worst experience in purchased flipkart already I spoke flipkart customer care executive but nobody help to recover the issues. Kindly help to solve the issues and I need replacement.

Dear sir / mam,

Good afternoon!

Redmi note 4 purchased on the 09th aug 2017 through flipkart.

Invoice number # faaw5c[protected]
Order id: od[protected]
Handsets
Fsn:
Mobeq98thngr4fd5
Hsn: 85171290

Its screen not working for last few days. The product is under warranty period.

Kindly replace the mobile.

Thanks
Jitender kumar

Dear team,

We have purchase split ac of billion from flipkart on14th may through online portal, which is installed by your vendor.ac not installed properly and also not good behave by vendor. Split ac not cooling well i have filed a compliant many times but still not resolve the issue also no action taken by company. I have a request that the complaint should be resolved soon. The interest will be applicable when the goods purchase. If it does not fit the ac till 16th june then i will fill the case against you in consumer forum..

Print screen attached..

Detailsi are as below..

Od[protected]
Need help
Track

Billion 1.5 ton 3 star bee rating 2018 s...
Color: white
Seller:
Omnitechretail
₹19, 499
Offers:
2
Return requested
Your request for return is being processed
Installation service
Extra charges
Expected by sun, may 27th '18
Technician visit service
Expected by thu, may 31st '18
Uninstallation service
Expected by sat, jun 9th '18
Technician visit service
Expected by sat, may 26th '18

I ordered the product of brand panasonic trimmer on before 9th june after this day the product was shipped and the delivery date was 11th june it was yesterday and i havent got the product yet the delivery boy called on 11th june at 5:30 pm and said that i will come by 8 pm.. But he didn't come and today he again called and said i will come tomorrow and now i am cancelling the product as waiting for many days and no punctuality of an delivery boy. Thank you

My order no od[protected]. I have create return request. But flipkart is not taking my product. Daily i am calling and they are telling today they will pick product. Fake company.

Your return request has been accepted!

We will pick up the item shortly and the refund will be initiated within 1 day of the item being picked up.

Order id: od[protected]

Return id:[protected]

Check refund status

Pickup by

Monday, jun 11, 2018

Pickup address

Chennai

Tamil nadu

Please be sure to follow the pickup instructions below

Hariprasad. G

Hi,

I purchased a virat kohli endorsed mrf popular cricket bat size 6. Today morning i received the item. But the item delivered is entirely different than it was advertised in the website. The item is also in bad condition. It is with several scratches and dents. My son is very upset about it.

I've also uploaded the video of the same.

Regards,
Rajat chakraborty

Date 11.6.2018
Order id. Od[protected]

Dear flipkart representative
Your service engineer call me and say your mi tv 80 cm is deliver when i will come for installation but fact it is not deliver.
So why you are disturb mi daily.
Also your courier servies also call and say you are wait for us for delivery but not came. And also not receiving my call

I have ordered a diwan sets from flipkart.com worth rs. 449 and 959 on 4th of june 2018. Because of quality issue i didn't like the product and cancelled it. The delivery boy has came to my doorstep and has taken back my diwan sets next day. On 6.06.2018, i got a message from flipkart.com saying that "your refund has been initiated and it will be credited to my bank account in next 7 to 10 business days"

I waited till 12.06.2018 but didn't get the message for money refund from my bank account.
Customer care is everytime asking to contact sbi and phone phone... When i contacted them theya re asking to check with flipkart.

Please resolve this problem as soon as possible

Mamatha dayala
[protected]

Please once check the status of my order i hadn't got my delievery my actual delievery is on 11th june. Please sir check my complaint and resolve it. It says my order reached hub nearest me. Otherwise please send me location of that office i will go there and take that courier.. Iam waiting from yesterday for my phone. Flipkart app says that my delievery attempt is failed once check that sir.

I had ordered my thing on Jun 6, 2018 and they estimated the delivery to be on Jun 9, 2018. However it got delayed and was postponed to Jun 11, 2018. Yesterday night at 10:24pm I got a message saying my order has been delivered. I was not at home and when I contacted home they told nothing has come. What should I do? I have the delivery person's number. When I contact him, his phone is always unreachable. What kind of service is this?

I had placed neutrogena ultra sheer dry-touch sunblock of 88ml on 5 june, but i received totally fake product. It has imprinted as 118 ml but the original product only contain 88ml, its smell is quiet different from the original one, even its packing is very different. Its the cheap imitation of the original one. Definitely it can cause a skin hazards. I want full refund of this product along with the original product that i placed for purchase. I want immediate action to be taken for my complaint. My order id is od[protected]

For the first time I purchased watch from Flipkart. As I don't like it I gave return. While giving return by mistakenly I gave received different product option. Its by miss. For that only Flipkart blocked my account. I send back same item. Please unblock and accept my return request. You only gave return option how can you block me. Its my first experience with Flipkart. All my friends suggested me to opt Flipkart. But without giving me chance to correctly give return option it blocked me. I contacted customer care. But they tell they are unable to do unblock. I don't want to use or purchase from flipkart. I just want to return my watch its is too bad. Please take your watch back

Im complaining about the home delivery regarding cash on delivery against sagara city, shimogga bluedart office!! They never home deliver the service and ask us to get the products from their office giving random reasons!! They give us the stupid reasons saying there is no home delivery for cash on delivery!! So please help us to get rid of this and take necessary actions on them because they are against consumer rights

Invoice no; fabf7u[protected] dated:[protected]

Dear sir,

I bought a android mobile phone, lenovo vibe k5 plus[silver, 16 gb] on 03.01.2018 through flipkart. We have high regard on reliability on flipkart. But from the 3rd day of purchase hte battery charge % started declining reapidly. Within an hour it got reduced to 40% after fully charged. We thought it may be due to handling problem. But it continues till date. With in 4 to 5 calls made after fully charged the mobile set starts to get switched off. We went to lenovo service centre at coimbatore for service and we were stunned to hear that the imei number of mobile is different from that of imei number in invoice and returned back the mobile without servicing and the problem is persisting

The imei details

Imei number in invoice: [ ([protected]), ([protected])]

Imei number cheked in the mobile set by the service center: [ ([protected]), ([protected])]

The discrepancies in this regard may be sort out according to to the lenovo licence agreement. We request you to do the needful and provide us a better solution for this. High credibility on the part of lenovo & flipkart should not be compromised.