Flipkart — return cancelled and money not refunded | |||
Ordered a hidesign bag worth 8995 through flipkart.. Incorrect product of lesser price was delivered and when return request was raised it was cancelled without any valid reason.. I have sent many emails but with no proper response from the company.. The company now says many return requester which is not correct... Since company has cancelled earlier so why customer should be held responsible... Product is lying unattended.. I need my refund Was this information helpful? | |||
|
Flipkart customer support has been notified about the posted complaint. Verified Support Feb 24, 2020 Flipkart Customer Care's response Hi, We are sorry to let you know that your recent return request for Hidesign Women Red Shoulder Bag has been cancelled as our systems have detected an unusually high number of returns in your purchase history. As your account has been blocked will no longer be able to login to your Flipkart account. | |||
 3 Comments | |||
Comments
It is obvious when u send incorrect product the customer will raise return request..pls ensure to raise the return pickup and arrange to refund..I don't care if ID is blocked or unblocked..raise it to senior concerned manager and get the return request raised from backend..u cannot cheat customers and dupe their money..
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
46448
Pending
0
Resolved
25430
View all 46448 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information