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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
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M
Mansukh Bhola Ahir
from Surat, Gujarat
Apr 3, 2020
Resolved
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Address: At-meghpur, Ta - Veraval, Dist- Gir Somnath, Pin 362268

I have been dealing with the problem of my order for the last 1 month i complained and then three times my request for a return item was accepted and on march 25th i was assured by flipkart to replace my jbl speaker but not on 2 april. The day has been canceled without any reason for me. Please solve my problem. Now flipkart doesn't give a good answer. And i received a jbl speaker from flipkart but i received a speaker from a different brand that has not been resolved till date. So reaturn your product and give my refund
May 6, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2020
Flipkart Customer Care's response
We will revert on it.
Verified Support
Aug 09, 2020
Flipkart Customer Care's response
Hi,
We are sorry for the trouble caused. The seller will initiate the refund of Rs.8899/- and 100 supercoins as soon as the courier service provider confirms the pickup and amount will be credited to your credit card account and flipkart supercoins section respectively within 5 business days from then as per standard banking procedures.
Appreciate your understanding.
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    amoitra07
    Apr 3, 2020
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    Address: Truenet India Pvt Ltd, Jayanagar 3rd Block East - E Commerce Service Providers in Bangalore

    I had purchased a poco smartphone through flipkart on 17th march but the order got cancelled later by flipkart.

    The pre paid payment was done through my icici credit back for rs 16499. I got a message that on 24th march, the refund has been processed but am yet to receive the amount.

    On following up with flipkart through mails, i am not getting any satisfactory reply and they are saying that refund has been processed on 24th march. Upon contacting my icici bank, they said that no refund has come for the said amount and the credit card statement too is not reflecting any such amount.

    Flipkart is not sharing the transaction details of the refund done while i have already shared the screenshot of the credit card statement as required by them
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      S
      sohil memon
      from Powai, Maharashtra
      Apr 3, 2020
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      No refund for my order id OD[protected] has been initiated to my bank account and it's been more than 13 days and whenever I'm sending you my bank statement your team is replying me with the same answer that your refund has been credited till now. Kindly look after my issue for this.
      Thanks
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        S
        Samala Sunandh
        Apr 2, 2020
        Resolved
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        I have ordered a laptop and the order id is od[protected]. But they have cancelled the order without my consent. Saying that due to covid -19 they have to deliver essential products. Ok i got your point but i didn't asked you to deliver it right now then what is the problem that you have. They have increased the price of the laptop now and don't want to deliver the product which was sold at 7500 less price then it was before this is clear fraud. I just want ou people to replace the order asap and deliver it when ever it is feasible for you i don't have issue with that. If i had an issue then i would have cancelled the order by myself in the first place itself.
        May 5, 2020
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Apr 04, 2020
        Flipkart Customer Care's response
        We will revert on it.
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          S
          sunder95
          from Mumbai, Maharashtra
          Apr 2, 2020
          Resolved
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          cancelled my return request

          My order id od[protected] was delivered on 20th of march 2020 and the same day i found the product faulty and requested for a replacement. I have been waiting for more than 10 days and now my replacement request as well as the refund has been cancelled. What am i supposed to do with the faulty product now? I totally understand you all are prioritizing deliveries at this moment and delivering only essential products but that doesn't...
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          Rjhaxx
          from Hāora, West Bengal
          Apr 2, 2020
          Resolved
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          Resolved

          Address: Vaishali

          20 march 2020 i have order oppo Reno 3 pro worth rs 29990 via my debit card and after that i have cancelled that due to some personal reasons, and they have shared the reference number - '30001000810080015225426'
          With Refund ID - CR20032021202618824566804 and said that the refund will be processed by 2 april 2020.
          And today is 2 april, 11 days passed but yet not get my money back.
          Due to lock down there is no option to call Flipkart customer executive .
          My orders details are given below -

          Name - Rajesh Kumar Rahul
          Order ID - OD[protected]

          Refund ID - CR20032021202618824566804

          reference number- 30001000810080015225426.

          Debit card number - 6521 **** 9359 8477

          Seller: Flashtech Retail
          Apr 16, 2020
          Complaint marked as Resolved 
          Today i got my refund on my bank account .. for this i rase a mail to Flipkart grievance department ..
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 03, 2020
          Flipkart Customer Care's response
          Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 21 Mar 20. It would have reflected in your credit card by 02 Apr 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number (30001000810080015225426) in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
          Verified Support
          Apr 16, 2020
          Flipkart Customer Care's response
          Hi,

          Greetings from Flipkart!

          We are sorry for the trouble caused.

          We would like to thank you for confirming that the refund has been credited to your bank account.

          Your kind understanding and patience are appreciated.
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            S
            SiddharthTeli
            Apr 2, 2020
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            Address: Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bengaluru 560034, Karnataka, India

            I joined flipkart affiliate program on 01/04/2017 and had sale for 120, 078 ₹ on around march 2019 for affiliate fee of 4, 803 ₹ .My payment method was Gift Voucher & my account was also verified but i never received any payment in form of gift voucher .I several times reached flipkart affiliate through contact section of account but never received any reply then complained on [protected]@flipkart.com & again did not received any reply .I didn't had any option so i contacted [protected]@flipkart.com they asked me to contact [protected]@flipkart.com which i already did .Kindly credit my approved due payment .
            I am eligible for payment through gift card according to flipkart policy threshold is atleast 2500₹ for GC & my due amount is for 4, 803₹ .
            My Tracking ID: telisiddh .
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Apr 03, 2020
            Flipkart Customer Care's response
            Hi, We are sorry for the trouble you had to go through. However, please send an email to [protected]@flipkart.com and the team will be in touch with you for further assistance.
            Apr 03, 2020
            Updated by SiddharthTeli
            I don't see any Email it shows [protected]@flipkart.com .You have my tracking ID & Email address that's enough to take action .
            Apr 04, 2020
            Updated by SiddharthTeli
            Hello Flipkart are you still there ? Any update regarding my complaint ?
            Apr 05, 2020
            Updated by SiddharthTeli
            Should I raise my complaint again ? I don't see any action been taken from your side .
            My Tracking I'd - telisiddh.
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              D
              DrTasmin Ahmed
              from Mumbai, Maharashtra
              Apr 2, 2020
              Resolved
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              Resolved

              I cancelled my flight 30th march flight from Delhi to silchar on 16th march due to corona virus outbreak. I cancalled flight with airline spicejet. They told me that I got full refund of dis flight because of 2hr more stoppage. They jst told me dat I huv to call flipkart fr dat because I booked through there app. So I called flipkart on same day n they assured me d same. Bt after 7 days I called them on 23rd march fr refund bt they say we don't know call spicejet again I call spicejet and they said they already initiated refund to flipkart. When again I called flipkart they said cancalled ur flight by urself as we can't bt whenever i cancelled my flight in app it shows cancellation rejected. After in spicejet website it shows cancelled. Again on 30 th 1 St n 2nd April I called them fr my refund again they said we don't know anything. I huv spicejet mail where they clearly said dat refund is initiated to ur agency. Call ur agency which is flipkart. From 16th of march I jst call flipkart tirelessly bt they jst harass me fr no reason.. I jst need my refund ASAP. Please help me.. Flipkart is a fraud company
              May 4, 2020
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Apr 03, 2020
              Flipkart Customer Care's response
              Hi, we are sorry for the trouble caused.
              We would like to inform you that kindly share the booking ID so that we can assist you further. your kind understanding is appreciated.
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                D
                Divya Arkat
                Apr 2, 2020
                Resolved
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                Resolved

                Address: Arkat divya plot no.305 2 nd building innovation apartment innovation colony hyderabad telangana state

                Last month 3 march 2020 i payed through 1431 rupees on flipkart and 4 th march i cancelled my order. They given a statement they will refund the amount after two weeks. So many times i called them. But they are not responding they given one invalid fake reference number. I enquiry bank and phonepay customers care. They said no money credited to my acount. After that i called and texting flipcart customers but they are not taking seeious action on this. Please try to solve my problem. And do needful
                May 4, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 02, 2020
                Flipkart Customer Care's response
                Hi,

                Greetings from Flipkart!

                We are sorry for the trouble caused.

                We are unable to find your account details. Request you to get in touch with our customer support number[protected].

                Your kind understanding and cooperation are appreciated.
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                  R
                  rohit615kumar
                  Apr 2, 2020
                  Resolved
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                  Resolved

                  Address: India

                  I have booked ticket for 22 march from bangalore to calcutta,, but airline cancelled the ticket, so they told me they have refunded money already to flipkart, they will refund you, but due to coronavirus lockdown no one is picking call from flipkart, no one is replying through email also, and if i go to flipkart travel booking and there i proceed to cancellation and select the reason as ticket cancellation by airline, still they are taking 3300 airline charges, i don't know why, so please refund my all money, and give me compensation also for this torture as i am worried about my money, depressed due to this, the pnr is wctnkr
                  Jun 23, 2020
                  Complaint marked as Resolved 
                  Refund provided
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 02, 2020
                  Flipkart Customer Care's response
                  Hi,

                  Greetings from Flipkart!

                  We are sorry for the trouble caused.

                  We are unable to find your account details. We request you to share the booking ID in order to check and assist you further.

                  Your kind understanding and cooperation are appreciated.
                  Apr 02, 2020
                  Updated by rohit615kumar
                  Booking id - FF[protected]
                  PNR - WCTNKR
                  Ticket cancelled by airline so refund all the money.
                  Apr 05, 2020
                  Updated by rohit615kumar
                  When you will update ?
                  Apr 10, 2020
                  Updated by rohit615kumar
                  I got email from [protected]@gmail.com for upfront payment of 622 rs so you can process my 6221 total refund, is it from your end or a scam, , if it is a scam then how my all PNR details and refund details reach to scammers
                  Verified Support
                  Jun 24, 2020
                  Flipkart Customer Care's response
                  Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account details. Request you to share us the details or get in touch with our customer support number[protected].
                  Hope to hear from you soon.
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                    R
                    Rajendra Kharpuriya
                    from Chennai, Tamil Nadu
                    Apr 1, 2020
                    Resolved
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                    Resolved

                    Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India

                    Under Booking ID : FF[protected] I had booked Airindia flight on 21st march AI627 (Mum-Nag) but due to covid19 this was cancelled by Airline .. when contacted to Airline for refund they said this needs to be done by your travel agent i.e. FLIPKART in this case... continuous followup with flipkart via twitter /emails /customer care call but all my efforts are in vain.

                    kindly intervene to get my full refund ..refer attachment about communications I had with them & Airline flight status

                    regards
                    Rajendra Kharpuriya
                    [protected]
                    May 4, 2020
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 02, 2020
                    Flipkart Customer Care's response
                    We will revert on it.
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                      S
                      Suvek N Singh
                      Apr 1, 2020
                      Resolved
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                      Resolved

                      Address: Vijaya bank now bank of baroda near Vanuatu mod Lucknow road , Bahraich, Bahraich, Uttar Pradesh, 271801

                      I ordered Sansui smart TV and I got different simple led TV model on 16-3-20 and on 18th 2 technicians came for installation n then after unbox I know I got wrong product then immediately I call customer care he apply return request then on 20 again customer care call me n tell me last time return request was wrong n now again they are apply with new refund request I don't know why they do so cause I explain everything in clear but they are not supporting. Today I got message that Ur refund request has been cancelled. Due to covid 19 it is not possible to communicate with them. I am mentally harrassed n even I am not know the way how to get the solution. Specially I order smart TV cause I don't need simple TV . I am working here in different state n anytime I could transfer this is my biggest mistake to order online . Very disappointed with flipkart . Without any reason you are mentally harrassing me . Kindly do the necessary action as soon as possible
                      May 4, 2020
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 02, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Aug 09, 2020
                      Flipkart Customer Care's response
                      Hi,
                      We are sorry for the trouble caused. The seller has processed the refund of Rs. 15949 on 23 May 20 and should have reflected in your debit card by 28 May 20. Request you to note down the ARN:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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                        S
                        sagar kambere
                        Apr 1, 2020
                        Resolved
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                        Resolved

                        Address: Raigad, Maharashtra, 410201

                        I bought a mi led smart tv 4a pro 80 cm 32 with android.
                        Invoice no fabba[protected] dated 31/03/2019 tv installation date 06/04/2019
                        My name is sagar kambere when i was swich on my tv dated 25/03/2020 it shown red, green, blue, white color and also showing the two lines on top side.in that time i am trying to call custmer care but due to lockdown in all over in india unable to reached you after 6 days i got this
                        Site to lounch complaint. I am inform you that my tv is under warranty so kindy do the needful any solve the my issue as earliest.
                        May 4, 2020
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Apr 01, 2020
                        Updated by sagar kambere
                        Order ID: OD[protected]

                        I bought a MI LED SMART TV 4A PRO 80 CM 32 WITH ANDROID.
                        INVOICE NO FABBA[protected] DATED 31/03/2019 Tv installation date 06/04/2019
                        My name is sagar kambere when i was swich on my tv dated 25/03/2020 it shown red, green, blue, white color and also showing the two lines on top side.In that time i am trying to call custmer care but due to lockdown in all over in india unable to reached you after 6 days i got this
                        Site to lounch complaint. I am inform you that my tv is under warranty so kindy do the needful any solve the my issue as earliest.
                        Verified Support
                        Apr 01, 2020
                        Flipkart Customer Care's response
                        Hi,

                        Greetings from Flipkart!

                        We are sorry for the trouble caused.

                        We regret to inform you that as the product "Mi LED Smart TV 4A PRO 80 cm (32) with Android", was delivered on April 02, 2019, the seller 10 days replacement policy is over. However, the product is covered under warranty by the manufacturer. Hence, request you to contact the brand authorized service center for further assistance.

                        Your kind understanding and cooperation are appreciated.
                        Why my product order id -OD[protected] still not processed
                        When it will deliver to me
                        I need this
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                          vibhuti7291
                          from Powai, Maharashtra
                          Apr 1, 2020
                          Resolved
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                          Resolved

                          flipkart account is blocked for returns.I have gc balance on my account

                          Address: Hyderabad, Telangana, 500084

                          Hello team,

                          I hope you are doing well. I have raised a complaint about my return error. I am a plus member on flipkart since plus was launched. I am a regular customer on your platform. I had a wedding in the month of november when i shopped a lot on your platform and due to quality issues, i returned a few. Post that i am getting an error that "your return request cannot be fulfilled as our systems have detected an unusually...
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                          H
                          Harsh bhuwania
                          Apr 1, 2020
                          Resolved
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                          Resolved

                          Hi, on 24th march 2020 i cancelled my flight ticket due to lockdown i was not able to reach airport to board my flight. I cancelled the ticket from airline and it showed full refund will be processed. Later on airline processed the full refund to travel agent which is unlucky flipkart in my case. I am trying to contact them everyday to process my refund, initially for 3-4 days they told that they will give an update in 24 hours. I waited for 2-3 days in a hope that i will get an update but today i received an email saying they will give an update in next 30 days. What the hell? If airline has process the amount who is flipkart to keep customer amount.in the time of crisis does the company try to gain the system by keeping customer money. Who give them this right?? As a customer i feel cheated and betrayed by flipkart and i believe its very unfair to do this with a customer.
                          May 4, 2020
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 01, 2020
                          Flipkart Customer Care's response
                          Hi,

                          Greetings from Flipkart!

                          We are sorry for the trouble caused.

                          We would like to inform you that the airlines have confirmed the refund shall be processed to your Indigo credit account.

                          Your kind understanding and cooperation are appreciated.
                          I have order redmi k20 pro at 20 feb 2020.rs25000
                          i receved vivo v17 pro dummy.
                          i have complaint on flipkart but not solution and flipkart block my account.
                          please refund my money.
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                            B Govindarajulu Baththula
                            from Bengaluru, Karnataka
                            Mar 31, 2020
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                            Address: BENGALORE, Bangalore, Karnataka

                            I have booked Air ASIA flight ticket through ixigo agent of flipcart company.The AIR ASIA FLIGHT has been cancelled on 10th April 2020. Hence my trip also has been cancelled.So please refund my amount which was paid by me. Thank you sir.-B.GOVINDA RAJULU.- Details--ZRIJPR-BLR To HYD-Air Asia flight-- 12-30pm(BLR)Booking Id-FF[protected]
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                              Riddhish Jethva
                              from Powai, Maharashtra
                              Mar 31, 2020
                              Resolved
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                              Resolved

                              Address: 360311

                              I am regular user of flipkart, and my this account with contact number [protected] is very old, i don't want to deactivate it, today by mistake i logged out and login with other sim to check i have account on that number or not, after that again login with [protected] and my gamezone is blocked, i am regularly playing all flipkart games and don't want to close this old account, you can see my activities, so please make me unblock, i regret of my mistake, please unblock me.
                              May 2, 2020
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 01, 2020
                              Flipkart Customer Care's response
                              Hi,

                              Greetings from Flipkart!

                              We are sorry for the trouble caused.

                              We are unable to find your account details. Request you to get in touch with our customer support number[protected].

                              Your kind understanding and cooperation are appreciated.
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                                anuhya kondubhatla
                                from Hyderabad, Telangana
                                Apr 5, 2020
                                Resolved
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                                Resolved

                                Flipkart_Refund Update- Refund of Rs. 399 for OD[protected] has been done on 14.03.2020 to your credit card or bank account and will be credited by 23.03.2020. Please reach your bank's customer care using the number behind your card with the reference number-[protected] for further assistance. Regards, Flipkart
                                So I request you to please resolve the issue with in short time and Iam not knowing where the issue was with and money didn't got credited in my bank account it's been many days, whenever I contacted flipkart they are telling me that refund has completed and it's none of our business.So I request you to kindly take the issue serious and assist carefully
                                May 7, 2020
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 06, 2020
                                Flipkart Customer Care's response
                                Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 14 Mar 20. It would have reflected in your credit card by 23 Mar 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number[protected],[protected] in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
                                Order one mixer in online payment mode RS.1499 on 21-mar 2020 and that item cancelled on 23-march 20 showing one massage refund credit 3-7business day but refund amount not credited in My account
                                Selviselvaraj's reply, Mar 31, 2020
                                OD118166879416920000 my orderId
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                                  D
                                  Dhamodharan Loganathan
                                  Mar 31, 2020
                                  Resolved
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                                  Resolved

                                  I have ordered mobile on flipkart with exchange offer, flipkart denied to take the old mobile for exchange. So i have cancelled the order od[protected] and flipkart processed refund of rupees 9311 and 100 against the reference number 74163260059023749466892 on feb 27 2020. After the refund is credited into my account, flipkart debited back the same amount 9311 and 100 using the reference number 74163260060023749466899 without my authorization.

                                  I raise so many complaints with flipkarts, they are saying giving the reference number 74163260059023749466892 and saying refund is completed successfuly. I explained them that the issue is flipkart debited back the refund using the reference number 74163260060023749466899 without my authorization. I provided bank statement and everything they need but they are keep on saying we refunded using the reference number 74163260059023749466892

                                  First of all debiting amount from my credit card without authorization is not at all correct.

                                  Flipkart has to understand that they took back the process refund using the reference number 74163260060023749466899

                                  I need my money back.
                                  May 2, 2020
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 01, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Aug 09, 2020
                                  Flipkart Customer Care's response
                                  Hi,
                                  We are sorry for the trouble caused. Thank you for confirming that you have received the refund. Hence closing the complaint from our end.
                                  Dear Sir

                                  My refund date was 24 th March 11:53 am but can't receive my money my account please Sir help me...

                                  Thanking you
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                                    Kishore39
                                    Mar 31, 2020
                                    Resolved
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                                    Resolved

                                    I had bought a phone on cash on delivery mode. But you people provide a pay before option and k i have payed the amount in that option. But the payment not confirmed by flipkart. It's been told that seller has switched the payment option to online payment. But the delivery guy told the payment not switched and we payed the amount on cash on delivery. But it's been 13 days and none of the people from flipkart has contacted me, or ready the solve the issue. I have mailing them daily and no one taking any responsibility against my issues. Under the covid-19 situation, this 17k plays a vital for day to day activity. It's the second payment isuue facing from flipkart. Being a flipkart assured member make insecure with your response to customer. You people not ready to take any responsibility in returning the amount. After providing the payment proof, you people fail to response for it.
                                    Mail-id :- [protected]@gmail.com
                                    May 4, 2020
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 01, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Aug 09, 2020
                                    Flipkart Customer Care's response
                                    Hi, We are sorry to hear that you’ve not received the refund of your order OD[protected]. The seller has refunded ₹ 16999 on 02 Apr 20, and this should have been in your back to the source by now. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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