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Flipkart Complaints & Reviews

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Updated: Jul 15, 2026
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P
pmeet1510
from Ahmedabad, Gujarat
May 18, 2020
Resolved
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Address: Gujarat

I have purchased hitachi ac 1.5 ton and after two days technician had came for installation and started installing the ac during installation he just broke swing plate of indoor unit and he told me that copper pipes has two number of holes.

So i applied for return of my product. Flipkart promised me that on or before 18th may the technician from flipkart will come to check your ac whether it is damaged or not?
But no one came or flipkart tried to contact me regarding this
Aug 6, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 19, 2020
Flipkart Customer Care's response
We will revert on it.
Verified Support
Aug 09, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused.
We would like to inform you that you're placement of the product for Hitachi 1.5 Ton 3 Star Split AC - White has been completed on 18 Jun 20. Hence, we are closing this complaint from our end.
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    *Firoj Mallick*
    from Kolkata, West Bengal
    May 18, 2020
    Resolved
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    Resolved

    I ordered a tv on 22 march 2020, i didn’t received yet. I raised a lot complains. They are changing dates continuously. They have called me and disconnected the call many times as their wish. I didn’t get any valid resolution from flipkart. I can’t wait more. Now i can see the estimated timing is 30jun. I can see that a customer has no value to flipkart. Now flipkart is downgrading its service. Please do the needful as soon as possible.
    Firoj mallick
    [protected]
    Jun 2, 2020
    Complaint marked as Resolved 
    My parcel has been delivered today on 2nd jun. I complained many times & raised issue again and again. Then it has has been delivered.
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 19, 2020
    Flipkart Customer Care's response
    We will revert on it.
    May 26, 2020
    Updated by *Firoj Mallick*
    I haven't raised any complain regarding cancellation..then who raised the the complain ?
    I was sent an sms on may 23 ...in the message it is written that delivery date is 30may. But customer service saying that they don't know about that but...what is happening ?

    Jun 01, 2020
    Updated by *Firoj Mallick*
    When will my order be delivered ?
    I am getting dates, not the order. From 30may to 1jun, how much time you need to deliver the product ? Please do the needful you ###.

    Verified Support
    Jun 03, 2020
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Aug 09, 2020
    Flipkart Customer Care's response
    "Hi Amresh,
    Thanks for writing in.
    We are sorry for the trouble you had to go through.
    While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 02 Jun 20 by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.

    "
    Verified Support
    Aug 09, 2020
    Flipkart Customer Care's response
    Hi,
    Thanks for writing in.
    We are sorry for the trouble you had to go through.
    While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 02 Jun 20 by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.
    Now customer service saying that my product is out of stock for my pin code. I ordered 22march. Till lockdown online, offline shopping were closed. Therefore how my product can be out of stock. Then where are the products ? I am the first priority who ordered before lockdown and paid full amount. Flipkart got his commission, seller got his amount, only me not getting my package.
    Again and again, my issue are being resolved by your end without my consent. Now Flipkart is shameless. I was given 25th of may for a resolution, but on 22th i can see issue resolved. How can you do that ? I think Flipkart don't want to deliver me the product. Taking my money Flipkart is enjoying. ??????
    Will it be delivered or not ? I think Flipkart can't deliver my product...you are just enjoying with my money... Shame on you, Flipkart...
    I can't wait no more. Can i get my product or not? What's the result of complaining ? What necessary action has been taken ? Don't see any progress. Please do it fast.
    I am not getting my order. I am just getting dates and dates.
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      A
      Akash Das.
      May 18, 2020
      Resolved
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      Resolved

      An item ordered with order id od[protected] on march 21, 2020.
      It reached motherhub_snk on april 11, 2020. Since then no update on delivery. Expected delivery date was may 15 2020 which is already passed. Called flipkart customer care several times but no proper action action has been taken. Even the item price has increased. So, i will be at loss if i cancel and reorder the item. If i order today the expected delivery date is may 25, 2020, but no update on existing order. Almost 2 months passed.
      Aug 13, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 19, 2020
      Flipkart Customer Care's response
      We will revert on it.
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        N
        Niranjana hande
        May 18, 2020
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        Address: S/o Shivananda hande, shanubhogara keri, handettu, post kota, udupi tq, Karnataka, PIN 576221

        Dear sir/madam

        My name is niranjan hande my mobile number is [protected], i have account in flipkart have ordered 2 product one is on 3rd may 2020 amount rs.1699 another is on 4th may 2020 rs.1649 using my hdfc mastercard debit card, after order i have cancelled my product on same day due to some reason but till date i not received my paid amount rs.3348. I need my money urgently have some personal problem, please help me to get my money back.

        Regards
        Niranjan hande
        Flipkart customer support has been notified about the posted complaint.
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          E
          exo_an
          May 18, 2020
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          I am unable to update my mobile number .
          whenever i enter correct OTP and password, i got a pop-up showing identifier is already in use.
          However the number which i want to add, i deactivated the account related with that number.
          kindly help me !!!
          May 18, 2020
          Updated by exo_an
          no reply yet!
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            R
            Raj335501
            May 18, 2020
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            Address: sadulpur 331023

            PLease start services at my nearest pin code 331023 my all order showing like i am attched the screen shot
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              sartajal
              May 20, 2020
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              I have ordered redmi 8 (6/64) on 22 march but not delivered nor shipped yet. I tried to contact to Flipkart executive but still there is no response from their side. That phone is urgent for me so kindly make in stock and make to deliver it as soon as possible.
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                Purvang Parekh
                May 17, 2020
                Resolved
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                Resolved

                I ordered my product on 21 march 2020 but still i havent recieve my product yet if you don't want to delivery my product then please us so we can't wait for that, if my product will not deliver within 8 days then i am going to file a complaint against flipkart and truenet commerce, because too many expected date given to customer but still we didn't recieve our product, try to deliver our product within 8 days.
                May 18, 2020
                Complaint marked as Resolved 
                I call on flipkart and i cancelled my exchange offer and i pay the ectra money of old mobile phone, just now i get my product
                May 18, 2020
                Updated by Purvang Parekh
                I ORDERED POCO X2 ATLANTIS BLUE COLOUR ON 21ST MARCH BUT STILL NOW I HAVEN'T RECEIVED MY PRODUCT, PLEASE DELIVER MY PRODUCT AS SOON AS POSSIBLE, PLEASE...
                I Ordered my pocox2 8gb 256gb yet not received how many plz deliver fast
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                  M
                  Manon soni
                  May 17, 2020
                  Resolved
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                  Resolved

                  I had ordered a watch from flipkart then i returned the product and created a return request but it has been much than 2 months but till now i didn't got my refund amount on my account
                  Whenever i contacted with flipkart customer care they told me that they have completed my refund and processed refund amount to my bank account
                  But i didn't got my refund amount
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  May 18, 2020
                  Flipkart Customer Care's response
                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                    Manon soni
                    May 17, 2020
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                    I had returned the item which i ordered from flipkart and then i also created a refund request then i got a message from flipkart that they have completed the my refund but it is over than 2 month but still i didn't got my refund money back
                    I have tried and contacted to them again and again but they are saying that they have completed the refund
                    I had contact to my bank also but they told me that flipkart has not refunded any amount on my account
                    Flipkart customer support has been notified about the posted complaint.
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                      S
                      Sai Mukesh
                      May 17, 2020
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                      Address: Thorrur

                      My pincode is 506163 me iwant realme c3 buy but it's showing out of stock ur area IAM very very dispounted please reply and main thing is realme c3 4 64 price is only 8000 thousand but it's showing 9000 please solve my problem
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                        M
                        Mujahidnayakk
                        May 19, 2020
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                        Flipkart information to me We'd like to let you know that your recent order has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

                        But I cancelled only two products... without any intimation Flipkart going to block customers account... without any intimation is not right process to block and first Flipkart inform to customer what's problem going though my account ...I will rectify my problem ...after informed by Flipkart if I can't change my account ...then Flipkart blocks me is right process ...I have 1800 Flipkart plus coins in my account ... please give 10000 against 1800 plus coins
                        Flipkart customer support has been notified about the posted complaint.
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                          shubh chaurasia
                          from Jhansi, Uttar Pradesh
                          May 17, 2020
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                          Order ID - OD[protected] I HAVE ORDERED A DOG CHEW STICK BUT THE SELLER DELIVERED WRONG ITEM THE STICK IS LIKE A METAL STICK IT Can't BEND and it is having white powder on it like fungus my dog is doing vomiting after eating it and the seller is not returning the order pls I request you to refund my money and take your order back.
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                            M
                            mukni61
                            from Mumbai, Maharashtra
                            May 17, 2020
                            Resolved
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                            Resolved

                            I have ordered from flipkart as per the following details :

                            Order no./date amt paid delivery date given

                            Od[protected]
                            3rd april 2020 rs. 1200 8th april 2020

                            Od[protected]
                            8th april, 2020 rs. 1530 initially promised 16th april, 2020 & then changed to 22nd april 2020

                            In both the above orders are pet food items. First order is of 6 kg pedigree. Second order consist of 6 kg. Pedigree and 1 packet of gravy item. The orders were placed for my pune residence where my son stays with his pet dog. I am residing in mumbai. Due to restricted movement for people in general, i took the route of ordering online.

                            Both the above orders are still remained to be delivered.in fact, all the items are lying at their pune facility. I don't know the reason for non-delivery. By 16th april, 2020 the situation was not that bad. All the e-commerce entities were delivering the products smoothly.

                            On non-delivery of items till 22nd april, 2020, i constantly started following up with them thru various mediums. I first contacted them on their application and they promised it to resolve in 48 hours. Then i took to twitter to complain. Every time they would send an email to wait for another 48 hours. Sometimes, they asked me to wait for 5 days.

                            I am tired and hence raising a complain with you for non-delivery of essential items on the pretext of covid 19 situation. My area in pune is not in containment zone. All other e-commerce entities are delivering the goods with a delay of one or two days. This people are harassing customers. They neither want to deliver nor they want to accept their inability to deliver. They are sitting on my money for the last one month. Imagine if they are sitting on such orders for such a long time. If that is the truth, then they are garnering crores of rupees of people illegally.

                            My address provided to them is :

                            Nirav dave
                            Flat no. C1d-304, brooklyn, 3 rd floor, 'pride world city'
                            Survey number :129, 130/1, near d y patil college,
                            Charholi budruk, charholi budruk,
                            Pimpri chinchwad - 412105, maharashtra
                            Aug 13, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 18, 2020
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Aug 09, 2020
                            Flipkart Customer Care's response
                            Hi, ​​​​​​​​​​​​​​​​​​​
                            We are sorry to let you know that your order for this order ID Pedigree Puppy Milk, Chicken 6 kg Dry Dog Food has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 16 Jun 20 and it should have been reflected by now. Also token of the appology of Rs.100 added by the seller to the gift card section of your Flipkart account. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                              Pantu Bora
                              May 17, 2020
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                              How to resolve it.
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                                Umi2332
                                May 16, 2020
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                                Hi i am facing this issue everytime i play cracy cannon competition. I have 1230 diamonds but still i cannot upgrade my cannon. Please resolve this issue asap
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                                  Den90
                                  from Pune, Maharashtra
                                  May 16, 2020
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                                  I requested for return of my order in the month of march.
                                  Return was not picked up due covid-19 pandemic.
                                  As per flipkart account my return request is accepted. Still flipkart wants me to pay on my pay later flipkart account for product i have requested for return.

                                  I am getting messages and automated calls everyday to pay for thing i have requested for return. They are asking me to pay late fee also for the order return is already accepted.

                                  Flipkart is unable to pickup, so flipkart is harassing customer to pay.
                                  Kindly assist us...
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Lalithya Teja
                                    May 16, 2020
                                    Resolved
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                                    Resolved

                                    I have ordered lg g7+ thinq during sales on march 21, 2020. The order did not ship until may 4th 2020. I have heard the news that the local authorities have permitted to deliver the pending online orders and my friends in my locality have received the orders they have placed. My order reached hyderabad 6th may and wandered here and there till may 8th and finally at rest there it self from then till now.

                                    I contacted the customer care and they have replied that my delivery will reach by 15th may 2020, but it didn't. Even though the reply is not as easy. I have contacted them through twitter and they responded. It has been two months till now and i demand compensation from the company from the date of permission issued by the authorities till the date of delivery. My order id is od[protected]. I demand immediate action from the company and also compensation from the company, flipkart. I even had no idea when my order is going to reach me.

                                    Moreover my trust over the company is broken and i pledge to not buy anything from that company again...
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 17, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    May 22, 2020
                                    Updated by Lalithya Teja
                                    When??? Amazon is delivering the non essentials in my area. Still flipkart is sitting numb wathing youtube or tiktok... So irresponsible... SHAME ON YOU GUYS... This Is The End Of Flipkart .. Mark My Words...
                                    Verified Support
                                    Aug 09, 2020
                                    Flipkart Customer Care's response
                                    Hi,
                                    We are sorry for the trouble caused.
                                    As discussed with the team, thank you for confirming that the your product (OD[protected] has been delivered on 25 May 20. Hence, we are closing this complaint from our end.
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                                      OP Predator
                                      May 16, 2020
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                                      I ordered poco x2 on 20 march 2020 but today is 16 may 2020 about 2 month is coming to complete but my order is not delivered ☹️ i request to please deliver my order city:- bhopal
                                      Very bad experience with flipkart, truenet,
                                      I request seller to please deliver non essential items also : (
                                      Hope you understand my concern: (
                                      Thank you:)
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                                        sen_passion
                                        from Hosur, Tamil Nadu
                                        May 16, 2020
                                        Resolved
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                                        Resolved

                                        Address: Plot No.317 P, 318 P, 319 P , Off Bommasandra, Jigani Link Road, Industrial Area , Jigani Hobli , Anekal, Jigny, Karnataka, India - 562106

                                        Model no: lg 32lb5610 80cm (32) led tv

                                        Date of purchase:[protected]

                                        Sold by: ws retail services pvt. Ltd - flipkart,

                                        Plot no.317 p, 318 p, 319 p, off bommasandra, jigani link road, industrial area, jigani hobli, anekal, jigny, karnataka, india - 562106

                                        Problem: no display and sound were working on 16/may/2020.
                                        Aug 8, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 17, 2020
                                        Flipkart Customer Care's response
                                        Hi, Thanks for writing in. We're sorry to hear that you're facing issues with your LG 32LB5610 80 cm (32) LED TV. Since the product was delivered to you on 13 Jul 15, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your return request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Hope this helps.
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