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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1014

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P
from Ludhiana, Punjab
Feb 20, 2020
Resolved
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I have ordered the below mentioned product in which the quantity written is 100g of the bottle & there will be pack of 2 which means i should get two pack of 100-100g but i received 50ml two packs. This is totally a cheating & fraud with the customers as they are writing something & sending something else, which is not right and they are fooling their customers by writing the wrong description of the product.
Contact no- [protected]
+2 photos
Mar 25, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2020
Flipkart Customer Care's response
We will revert on it.
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    chinmayi86
    from Lucknow, Uttar Pradesh
    Feb 20, 2020
    Resolved
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    Address: Nizampet, Hyderabad, Andhra Pradesh, 500090

    Hi, flipkart has worst customer support. I have raised return request and they are simply canceling my return stating i have high no of return request, if i am not satisfied with the product i should return it. Who are they to stop me, and they have deactivated my account so that i cannot do anything further, simply they are cheating and taking customer money. Very worst service. They are cheaters.
    Mar 28, 2020
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Feb 21, 2020
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Feb 24, 2020
    Flipkart Customer Care's response
    Hi, We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be able to accommodate the return request.
    RATAN GHOSH [protected] I want to refund money I do cash on delivery 14/02/20 but my bank account debite amount 2998 date13/2/2020 AC no [protected] Transaction id[protected] I do call customer care but no response call no[protected] and [protected]
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      M
      MD RAZI RAZI
      Feb 20, 2020
      Resolved
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      Resolved

      Address: M.T.N Ghosh Road,Hasnabad,Champanagar, Bhagalpur, Bihar, 812004

      I was booking the flight ticket from patna to mumbai from flipkart desk, dated - 10/02/2020, my booking got failed and money from my acount rs11262l/- got deducted with reference no igaibkleg0. When i contacted with the flipkart customer services, they said that your money will get refunded to your acount in within 7 working days, but i have not yet received the money, i have been trying to get in contact with the customer service of flipkart since last 2 days, after selecting appropriate option through ivr, they kept on hold for more than 15-20 minutes, and then the call got discunnected by itself.
      Mar 23, 2020
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Feb 21, 2020
      Flipkart Customer Care's response
      Hi,
      Thanks for getting in touch.
      We are sorry to inform you that we are unable to find your account details. Request you to share with us the account details and flight ticket booking ID or get in touch with our customer support number[protected].
      You can also check your order status here: http://fkrt.it/bqWLi~NN
      Hope to hear from you soon.
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        K
        Kavin511
        Feb 20, 2020
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        Address: Chennai, Tamil Nadu, 600102

        Hi i have ordered opp f11 mobile in flipkart which i received on 29th jan'20. Front camera in that mobile was not working and i requested for refund but they said they will only replace it. So i requested for replacement after several process i got my replacement (Order id od[protected] on 8th feb and i started using it by 10th feb. At initial stage itself mobile got hanging & freezing issue and call were frequently disconnected though i though it might be network issue but it was not the case the mobile got some issue. When again raised a complaint in flipkart they said technician will come and check the mobile. On 17th technician came and checked my mobile by running one app for 30 mins and he said there was no issue in the mobile and solved the ticket. But issue was not solved i face the issue again and i made a complaint to customer care that proper solution was not provided. They didn't listen my queries and again arranged for tech visit. This time technician didn't even touch my mobile and mentioned testing was already done and ticket is solved. I was totally shocked and contact flipkart customer care but their tone was totally different they mentioned that flipkart is just a platform and flipkart is not responsible for the product which they sold it was only seller's responsible. Just imagine how i felt bad for purchasing mobile in flipkart and now they suggesting me to go to oppo store to resolve the issue. I almost wasted 10 more days in requesting for refund for my mobile but they not even trying to listen to they stick to technician's report and rejected my refund request. This is how consumers was fooled by flipkart and consumers have to suffer by wandering here and there because consumers dont have other job except following up with showroom for service. This was my worst experience ever in flipkart and thanks for teaching me worderful lesson for not to purchase any product in flipkart.
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Feb 21, 2020
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Feb 24, 2020
        Flipkart Customer Care's response
        Hi, We're sorry to hear that you're facing issues with your OPPO F11 (Fluorite Purple, 128 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out. Your kind understanding is appreciated.
        Feb 24, 2020
        Updated by Kavin511
        Hello, I am very frustrated with your response. i have been issued a faulty product and you people continuously rejected my refund request and now asking me to run after brand service centre. This is how you cheat the customer and made them frustrated. I Have lost all my hope on flipkart you people looting consumers hard earned money. Never bothered about their pain and mental agony they have undergone. Selling fAKE PRODUCTS AND SUPPORTING SELLERS is not profession ethics. I going to tag Flipkart CEO, Ops Manager in twitter, facebook etc will question about the integrity of flipkart. Also going to post the open statement given by flipkart customer care executive that FLIPKART IS JUST A PLATFORM AND IT IS NOT LIABLE TO THE PRODUCTS SOLD AT FLIPKART. Hope at least i will get a proper response from your higher official social media.
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          R
          rajasbabu5
          Feb 20, 2020
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          Address: #17/555, BESIDE SAVANI TRANSPORT,, OPP. ANDHRA BANK, HABIBULLA STREET, 516001

          Sir, we have placed an order for hello panda biscuits on 12/02/2020 and the stocks has been received on 17/02/2020. After opening the cartoons we found the products is very short expiry date i. E., 03/2020. So we are requesting to return it back.

          But while contacting to customer care number, they are giving an reply that the products which you have received is non returnable.
          Flipkart customer support has been notified about the posted complaint.
          Feb 20, 2020
          Updated by rajasbabu5
          Order ID: OD[protected]

          Sir, we have placed an order for hello panda biscuits on 12/02/2020 and the stocks has been received on 17/02/2020. After opening the cartoons we found the products is very short expiry date i.E., 03/2020. So we are requesting to return it back.

          But while contacting to customer care number, they are giving an reply that the products which you have received is non returnable.
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            K
            know more
            Feb 20, 2020
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            I got rank '1' in flipkart quiztime on 26 jan2020 at 8pm and won a 'samsung a30' which was to be mapped by 15feb, but even after complaining for so many times to the customer care, you guys are making excuses and in order to fool me, you are saying that i came 2nd in that game. Even for that excuse, i am asking for proof which you are not ready to give. It is my request to your company that either you give my prize or do not keep such expensive prizes to attract people.
            My email id with which i have flipkart account - [protected]@gmail.com
            +2 photos
            Flipkart customer support has been notified about the posted complaint.
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              P
              Prince Verma080598
              Feb 20, 2020
              Resolved
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              Resolved

              Address: panipat, Panipat, Haryana, 132103

              Hii flipkart
              I am prince verma
              I request
              I don't no how to explain this matter
              I don't no this is right or not
              I shopping with genuine customer. If any mistake by me then i am really sorry.
              But please read this : —
              I am customer of flipkart
              I place lots of many product from flipkart they are very good quality product but some time i face some issue in the product they i place return / replace request & i open all product in front of ekart delivery partner.
              28- jan - 2020 is my bad day
              Flipkart block my flipkart account.
              I request you please unblock my account
              I promise you i don't replace / return not any more.
              Please unblock my account
              I shopping with genuine customer. If any mistake by me then i am really sorry.
              My account is blocked.
              I request you
              Please recheck my account & please reopen my account
              Please unblocked my account
              Please retry decision for my account opening
              Then i shopping start with flipkart again.
              My mail id :- [protected]@gmail.com
              My contact no :- [protected]
              Thanks

              Flipkart please call me & provide solution
              Apr 7, 2020
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Feb 21, 2020
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Feb 24, 2020
              Flipkart Customer Care's response
              Hi, We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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                F
                Farhan.shaikj..
                Feb 20, 2020
                Resolved
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                Resolved

                Few months back i ordered a shoes from flipkart it was fake so i tried to return is but due to calling and convincing them 4-5 times they last told me they won’t accept the return and refund and after that closed/blocked my flipkart account i tried contacting them but they dont want to active the account what should i do???
                Number [protected]
                +1 photos
                Mar 27, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Feb 21, 2020
                Flipkart Customer Care's response
                We will revert on it.
                Feb 21, 2020
                Updated by Farhan.shaikj..
                when can i get revert
                Verified Support
                Feb 24, 2020
                Flipkart Customer Care's response
                Hi, We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be able to accommodate the return request.
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                  S
                  Feb 19, 2020
                  Resolved
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                  Resolved

                  Address: 11b#,indur,dharmapuri.636803, 636803

                  Totally waste flipkart service very irritating me, camera quality very poor, i totally worst bad customer care service. No replace or refund for my mobile i send many more time request. But not that replace this. Don't buy any items on flipkart. I[censored] buy any item u will get more tension after 10 days all my 5times request was rejected for replace or feedback service totally waste.. I hate flipkart product and services my rs.34000 rupees waste my own risk earn my money for buying product on flipkart
                  Mar 23, 2020
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 21, 2020
                  Flipkart Customer Care's response
                  Hi,
                  We're sorry to hear that you're facing issues with Realme X2 Pro (Lunar White, 256 GB).
                  We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out.
                  Your kind understanding is appreciated.
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                    U
                    Utsav Dv
                    Feb 19, 2020
                    Resolved
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                    Resolved

                    my account is blocked

                    Address: 577101

                    My account is blocked from 3 weeks because i have done high number of returns i am saying to them that i have received large number of damaged boxes and empty boxes so i have returned many items but they are not understanding anything, they are not unblocking my account please help me to unlock my account. And if i contact the customer service they are not helping me in any ways please unblock my account...
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                    V
                    Vidu786
                    Feb 19, 2020
                    Resolved
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                    Resolved

                    I purchased BPL Led tv which was delivered on the 1st Feb 2020 and it is still not installed. Flipkart needs to resolve this asap. I didn't spend 16k to have a box of tv sitting at my home which I can't even open because Flipkart has failed to get it installed as it was promised on its websites product specifications.
                    This is beyond frustrating and has become a joke, 18 days since delivery and still not installed. I have been receiving 2-4 calls a day from flipkart customer care with no resolution untill today.
                    Apr 2, 2020
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 21, 2020
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Feb 24, 2020
                    Flipkart Customer Care's response
                    Hi, We're sorry to hear that you've to pay the installation charges to authorized service center/brand of your BPL 109CM (43 INCH) FULL HD LED TV with order ID OD[protected]. Request you to share a snapshot of the installation charge receipt so that the amount(Standard Installation Charges) can be credited to the Gift Card section of your Flipkart account.We hope to hear from you soon.
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                      S
                      Shoeb Khokar
                      from Mumbai, Maharashtra
                      Feb 19, 2020
                      Resolved
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                      Resolved

                      Address: United bldg 2nd floor flat no 203, behram baug jogeshwari west mumbai 4000102, Satara, Maharashtra, 400102

                      Hello consumer team,

                      1st order id : od[protected]
                      2nd order id :

                      I was book vivo s1 pro mobile from flipkart due to delivery time i was received order & i opened the box then inside the box receive 2 soap in mobile box then i was complaint flipkart then flipkart proceed for replacement then 2nd time order arrived at my home that time i was given permission to delivery boy for open mobile box if all ok then i will receive this order but that time delivery person opened the box same thing again happened 2 soap receive in mobile box, i spoke with flipkart & seller, i want my refund because i dont have now trust flipkart & ekary delivery but flipkart didn't give me refund, consumer team request you to please take action against flipkart.
                      +4 photos
                      Mar 22, 2020
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 20, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
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                        H
                        Hkaushik631
                        Feb 19, 2020
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                        Address: 411015

                        Hi team,

                        I have cancelled my airline ticket from delhi to pune of dated 20 march 2020 from flipkart travel on 15 feb 2020 of booking id: ff[protected], when i was cancelling the ticket it showed that i’m going to get refund of amount 11, 000 around, so i have cancelled the tickets, but now flipkart is saying i going to get zero amount as there refund amount is greater then the amount paid for booking the tickets.
                        And there customer care team is just giving fake promises that they will check if there is system issue or what but that’s not my problem i have to get my money back. It’s my monthly salary.
                        Please help me out to recover my money back.

                        Thank you.
                        +2 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Feb 20, 2020
                        Updated by Hkaushik631
                        Hi team,

                        It’s been past 3 days they are not resolving the issue and just giving fake promises. I don’t think so they are working on it. It was there system issue why should I suffer. It’s hard for me because it was my monthly salary and now I have nothing.
                        Could you please look over this case. Because I am feed up chasing them.

                        Thank you.
                        Feb 20, 2020
                        Updated by Hkaushik631
                        Hi team,

                        It’s been past 3 days they are not resolving the issue and just giving fake promises. I don’t think so they are working on it. It was there system issue why should I suffer. It’s hard for me because it was my monthly salary and now I have nothing.
                        Could you please look over this case. Because I am feed up chasing them.

                        Thank you.

                        Verified Support
                        Feb 20, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
                        Feb 21, 2020
                        Updated by Hkaushik631
                        It’s been a day when I raise complaint here and 4 days when I raised my complaint to you through email and also from Twitter. But I didn’t received any update regarding this.
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                          Nidhi1401
                          Feb 19, 2020
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                          I had ordered an item from flipkart of order id od[protected]. I received the package without any item. I requested refund for the missing deliverable but flipkart technicians somehow rejected the refund request. I have been contacting them constanly for 6-7 days. They are keeping me on the hook by asking for 24hr but no one is genuinely helping.
                          Either provide me with the product or give me the refund.
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 20, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
                          Feb 20, 2020
                          Updated by Nidhi1401
                          No response till date.
                          Feb 24, 2020
                          Updated by Nidhi1401
                          No response
                          I hve brought 7 qt of crocs in 50% offer but they send only 4qt . This is scam . They loot our money in the name of discount .. i have request returned complain several time but they rejected

                          product not received, refund not received - Comment #3650137 - Image #0
                          I ordered belove product given in photo and pay online in UPI but product gone wrong person how can i get my amount sir

                          product not received, refund not received - Comment #3650166 - Image #0
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                            Address: Miyapur, Ranga Reddy, Andhra Pradesh, 500049

                            Dear flipkart,

                            I got error on flipkart games zone like "something went wrong error like we encourage fair play in line with our turns and conditions"

                            In my mobile, i played a flipkart games with multiple genuine accounts, because of mobile issue.

                            How to fix this issue?, how time it will take to fix this issue?...
                            +1 photos
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                            T
                            Tanisha Mitra
                            Feb 18, 2020
                            Resolved
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                            Resolved

                            Address: Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bengaluru 560034, Karnataka, India, Bangalore, Karnataka, 560034

                            I have ordered realme xt on 16th sep and i have been using it till now. I have got a vooc charger along with it. It had worked for a month porperly and after that it had stopped fast charging recognizing no vooc. I have mailed realme's official email address and still didn't find any assistance. Also my laptop doesn't recognise the cable for data transfer. It only charges it. Its been now almost 6 months and my phone is still in warranty period. I want my charger to be replaced. The order number was od[protected] billed to uttej kiran
                            Mar 25, 2020
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 20, 2020
                            Flipkart Customer Care's response
                            Hi, Thanks for writing in. We're sorry to hear that you're facing issues with your Realme XT (Pearl White, 64 GB). Since the product was delivered to you on 06 Aug 19, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your return request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center on +91 [protected]/[protected] and they'll be able to help you out. in case they are helping you out, request you to get back to us.
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                              Tanisha Mitra
                              Feb 18, 2020
                              Resolved
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                              Resolved

                              Address: Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bengaluru 560034, Karnataka, India, 560034

                              I have ordered realme xt on 16th sep and i have been using it till now. I have got a vooc charger along with it. It had worked for a month porperly and after that it had stopped fast charging recognizing no vooc. I have mailed realme's official email address and still didn't find any assistance. Also my laptop doesn't recognise the cable for data transfer. It only charges it. Its been now almost 6 months and my phone is still in warranty period. I want my charger to be replaced.
                              Mar 22, 2020
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Feb 18, 2020
                              Updated by Tanisha Mitra
                              Order number was OD[protected] billed to UTTEJ KIRAN
                              Verified Support
                              Feb 19, 2020
                              Flipkart Customer Care's response
                              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                                P
                                Pooja Rani.
                                Feb 18, 2020
                                Resolved
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                                Resolved

                                Address: VPO Hamboli Tehsil Amb Distt. Una, 174316

                                It is very much shamfull dealing with you i were ordered skyline handblander with chopper but i found skyline codeless steam iron.
                                Send me my ordered product otherwise i will raise this matter in consumer court.
                                Product details as:
                                Name: pooja rani ([protected], [protected])
                                Mail id: [protected]@gmail.com
                                Order id: od[protected]
                                Tracking no.: fmpp[protected]
                                Mar 22, 2020
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 19, 2020
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  K
                                  know more
                                  Feb 18, 2020
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                                  I got rank '1' in flipkart quiztime on 26 jan2020 at 8pm and won a 'samsung a30' which was to be mapped by 15feb, but even after complaining for so many times to the customer care, you guys are making excuses and in order to fool me, you are saying that I came 2nd in that game. Even for that excuse, I am asking for proof which you are not ready to give. It is my request to your company that either you give my prize or do not keep such expensive prizes to attract people.
                                  +2 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 20, 2020
                                  Flipkart Customer Care's response
                                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                                  Feb 20, 2020
                                  Updated by know more
                                  My email id- [protected]@gmail.com
                                  I have flipkart account with this email id.
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                                    A
                                    Aarthi Velumani
                                    from Chennai, Tamil Nadu
                                    Feb 18, 2020
                                    Resolved
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                                    Resolved

                                    Address: 4/111 Nadukadai Street, Pattanam, Coimbatore, Tamil Nadu, 641016

                                    Orders a shoe with incorrect size agent not picking the request by giving fake reason. Cancellation return request mentioning fake attempt.
                                    Please help in returning the shoe. This is such a cheating technique. I want to return the product. Never shop in flipkart.
                                    I will never order anymore. While pick up they refused by saying it is dirt, but they have mentioned it was damaged. It is not dirty or damaged all fake reasons
                                    Feb 27, 2020
                                    Complaint marked as Resolved 
                                    No steps were taken against the courier service simply declining the request
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 19, 2020
                                    Flipkart Customer Care's response
                                    Hi, We are sorry for the trouble caused. However, the seller has initiated a return request for a refund of your Nike Wmns Tanjun Running Shoes For Women. We are happy to let you know that the courier service provider has schedule the pickup from your address by today. Once the product is picked up and reaches the warehouse then the seller will process for a refund. This refund will reflect within 7 business days as per standard banking procedures.
                                    Feb 19, 2020
                                    Updated by Aarthi Velumani
                                    Pickup agent doesn't come today
                                    Feb 21, 2020
                                    Updated by Aarthi Velumani
                                    Refund again cancelled
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