Flipkart Complaints & Reviews

I got rank '1' in flipkart quiztime on 26 jan2020 at 8pm and won a 'samsung a30' which was to be mapped by 15feb, but even after complaining for so many times to the customer care, you guys are making excuses and in order to fool me, you are saying that I came 2nd in that game. Even for that excuse, I am asking for proof which you are not ready to give. It is my request to your company that either you give my prize or do not keep such expensive prizes to attract people.

+2 photos

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2020

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

Feb 20, 2020

Updated by know more My email id- [protected]@gmail.com
I have flipkart account with this email id.

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Address: 4/111 Nadukadai Street, Pattanam, Coimbatore, Tamil Nadu, 641016

Orders a shoe with incorrect size agent not picking the request by giving fake reason. Cancellation return request mentioning fake attempt.
Please help in returning the shoe. This is such a cheating technique. I want to return the product. Never shop in flipkart.
I will never order anymore. While pick up they refused by saying it is dirt, but they have mentioned it was damaged. It is not dirty or damaged all fake reasons

Feb 27, 2020

Complaint marked as Resolved

No steps were taken against the courier service simply declining the request

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. However, the seller has initiated a return request for a refund of your Nike Wmns Tanjun Running Shoes For Women. We are happy to let you know that the courier service provider has schedule the pickup from your address by today. Once the product is picked up and reaches the warehouse then the seller will process for a refund. This refund will reflect within 7 business days as per standard banking procedures.

Feb 19, 2020

Updated by Aarthi Velumani Pickup agent doesn't come today

Feb 21, 2020

Updated by Aarthi Velumani Refund again cancelled

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Address: panipat, Panipat, Haryana, 132103

Hii flipkart
I am prince verma
My mobile number :- [protected]
My email id :- [protected]@gmail.com
I place order from flipkart order id :- od[protected]
I face some issue with this item. But lifelong company don't solve my problem
Lifelong contact number :- [protected]
My case id is 39558.
Mail id :- [protected]@lifelongindia.com

Flipkart contact me :- [protected]
Lifelong company service not provide

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

Flipkart Customer Care's response Hi,

We are sorry for the trouble caused. We're writing to you about your Lifelong LLM72 Foot Massager with order ID OD[protected].

As per the previous discussion with the team, thank you for confirming that the refund of Rs. 3598 has already been credited to your bank account.

Hence, closing the complaint from our end.

Feb 19, 2020

Updated by Prince Verma080598 No I don't received fkipkart call me

Feb 19, 2020

Updated by Prince Verma080598 Your query with Us [Incident: IN[protected]]

Hii flipkart today 19-feb
But lifelong service related issue not solve
Please flipkart call me [protected] & solution provide
I attached all previous msg & Query
Check & reply me

Hi Prince,

Thank you for writing in.

We understand your concern and sorry for the trouble you had to go through.

Please be assured that we're looking into this and will get back to you with an update by February 18, 2020.

We understand your experience with Flipkart is unpleasant, we really do not want our customer to experience this.

We appreciate your patience and kind co-operation.

Thank you for being with Flipkart.

Thanks,
Chunnu C
Flipkart Customer Support
Your Query[protected]:51:23 )
Hii flipkart
I am prince verma
My mobile number :- [protected]
My email id :- [protected]@gmail.com
I place order from flipkart order id :- OD[protected]
I face some issue with this item. But lifelong company don't solve my problem
Lifelong contact number :- [protected]
My case ID is 39558.
Mail id :- [protected]@lifelongindia.com

Flipkart contact me :- [protected], [protected]
Lifelong company service not provide
Your Query[protected]:50:07 )
Hii flipkart
I am prince verma
My mobile number :- [protected]
My email id :- [protected]@gmail.com
I place order from flipkart order id :- OD[protected]
I face some issue with this item. But lifelong company don't solve my problem
Lifelong contact number :- [protected]
My case ID is 39558.
Mail id :- [protected]@lifelongindia.com

Flipkart contact me :- [protected], [protected]
Lifelong company service not provide
Flipkart Customer Support[protected]:49:04 )
Hi Prince,

Thanks for your valuable time over the call.

We understand your issue about your order 'OD[protected]'.

We are sorry to let you know that we are unable to find your order details using the email address '[protected]@gmail.com'.

Please write back to us from your registered email address so we can help you out.

If you need any further assistance feel free to get back to us or you can call on our toll free number:[protected].

You can also visit our help center for quick answers: https://www.flipkart.com/helpcentre

Hope this helps.

Prince, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.

Thanks,
Nikitsha Sharma
Flipkart Customer Support
Your Query[protected]:45:39 )
Hii flipkart
I am prince verma
My mobile number :- [protected]
My email id :- [protected]@gmail.com
I place order from flipkart order id :- OD[protected]
I face some issue with this item. But lifelong company don't solve my problem
Lifelong contact number :- [protected]
My case ID is 39558.
Mail id :- [protected]@lifelongindia.com

Flipkart contact me :- [protected], [protected]
Lifelong company service not provide
Flipkart Customer Support[protected]:41:59 )
Hi Prince,

Thanks for writing in.

We are sorry to let you know that we are unable to find your order details using the email address you've written to us from. Please write back to us from your registered email address associated with the order so we can help you out.

You can also check your order status here: http://fkrt.it/bqWLi~NN

Hope to hear from you soon.

Thanks for being with Flipkart.

Thanks,
Mandakini M
Flipkart Customer Support
Flipkart Customer Support[protected]:40:06 )
Hi Prince,

Thanks for writing in.

We are sorry to let you know that we are unable to find your order details using the email address you've written to us from. Please write back to us from your registered email address associated with the order so we can help you out.

You can also check your order status here: http://fkrt.it/bqWLi~NN

Hope to hear from you soon.

Thanks for being with Flipkart.

Thanks,
Mandakini M
Flipkart Customer Support
Your Query[protected]:38:16 )
Hii flipkart
I am prince verma
I place order from flipkart order id :- OD[protected]
I face some issue with this item. But lifelong company don't solve my problem
Lifelong contact number :- [protected]
My case ID is 39558.
Mail id :- [protected]@lifelongindia.com

Flipkart contact me :- [protected], [protected]
Lifelong company service not provide

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Address: Keystone Hills, Undri, C-201, Pune, Maharashtra, 411060

Ordered a "Syska EBS 0402 Individual Switch 4 Socket Extension Boards". Received today itself (18/02/20). It's defective as it is not working.

I want it refunded or replaced with a new one.

I am trying to raise the complaint on the app, but there is an error showing. "Oops, some error occurred, try again later".

Please kindly attend to my problem.

The extension looks super sexy. But what is the point if it's not working. I had read all the comments, and reviews before buying. But Flipkart..why would you do this man?? Why??

Mar 24, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We are writing about your return request for replacement of the Sony XB10 10 W Portable Bluetooth Speaker has been approved by the seller. We would like to let you know that courier service provider has schedule the pickup and delivery of the product from your address by 23 Feb 20. The seller has shipped the replacement to you via courier service provider and this will reach you by 23 Feb 20. You can also check your order status here: http://fkrt.it/bqWLi~NN.

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Just it says seller is prossessing your order, the same thing happened with my friend and he didn't get his product even after a month, I thought it might be only issue with COD products, but same thing is happening now with me although it's prepaid order, I want my device to the earliest. 😭😭😭

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Address: New Delhi, Delhi

Website: flipkart.com

I made a return request for 3 items i bought and those requests were made within the return policy period, but no one came to pick up the product and they are rejecting my refund all the time. Every time i call them they say the request has been cancelled by the seller and i ask them the reason then they say they do not know. They told me to raise a new return request with another reason and i have done them a lot of times. Every time i raise the request it is rejected the next day. They did this continuously till my 30 days return period gets over. And now they are telling me that they cant help me as the return period is over.
Please help me with this.

+3 photos

Mar 21, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

Flipkart Customer Care's response We will revert on it.

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Address: Jalandhar, Punjab, 144102

I have ordered a heel & bangle from flipkart which i need urgently before 21 february 2020 for a event so i request you to please try to deliver it till 20 february 2020
Following are the details regarding my order :-
Order id :- od[protected]
Order id :- od[protected]

Please please please i request you to deliver it before 21 february 2020

Mar 27, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 24, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Denill Women Black Heels with order ID OD[protected]. Thank you for confirming that you have received the product. Hence, closing the complaint from our end.

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Address: H.NO. 463 SECTOR 13, Bhiwani, Haryana, 127021

I have been dealing with a problem that has frustrated me alot. My flipkart account was blocked yesterday provided with a reason that i have an unusual purchase history that is not been done for personal use, but this reason given to me is baseless and pointless because all i purchased were some earphones, electronic gadgets. Recently i won rewards from flipkart game zone and when time arrived to redeem them my account got blocked that's the unfairness they have done to me

A/c no. [protected]

Please sir help me with this issue and help me to reactivate my account so i can further use the facilities and my amount in flipkart wallet

+2 photos

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

Flipkart Customer Care's response Hi, We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. As your account has been blocked, you will no longer be able to login to your Flipkart account.

Feb 19, 2020

Updated by AbhiJangra What kind of purchase history man

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Address: Bangalore, Karnataka

My flipkart account has been deactivated automatically and now i want my account back but it is not activating please help me
My flipkart account is connected with my mobile number. It is not connected with email and when i enter the mobile number and password it tells me "account is inactive contact the customer support to reactivate it"
Please solve this problem fast

Mar 21, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Feb 18, 2020

Updated by Awantika Phone number : [protected]

Verified Support

Feb 19, 2020

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

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I have a flipkart account with following details

[protected]@gmail.com and phone number - [protected]

My account was closed without any reason in may 2019 and at that time there was 945 rupees pending for the flipkart cardless credit. Since my account was closed i was unable to pay the amount. The dues got increasing with late fees and currently stands at 2500 rs.in feb 2020 i paid my principle amount of 945 rupees after the contact by flipkart kissht team and they assured that the penalty charges which have been applied on my account will be waived off. But till now it has not been done and i am still getting messages of dues. Since my account was blocked by flipkart and i was unable to pay the amount due to it so why should i pay the penalty charges despite paying the original dues.

Mar 27, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 24, 2020

Flipkart Customer Care's response Hi, We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.Also, as per the previous discussion with the team request you to share the conformation mail for late fee wave off.

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Address: Flipkart, 122003

I had purchase a product on flipkart pay later... I had tried so many times through app... But it's randomly failed... I had got an sms with a link, after click the link, your link is opened... And i made the payment of rs 1099. The same amount has already been deducted from my account... I have raised complaint to flipkart team but not provide me the proper resolution. I have send all the details like. Bank statement, transaction number, even mail from my bank that the payment is successful. Flipkart but they are not agree flipkart agent's calling randomly to collect the payment... Where is the issue could you please resolve it on priority...

Thanks and regards,
Tinku sharma
[protected]

+2 photos

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

Feb 19, 2020

Updated by tinku2283 Email Id - Tinku.[protected]@gmail.com
Mobile no - [protected]
Transaction number mentioned in attached image as confirm by your partner IDFC Bank

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Sir / ma'am
My name is ashik my registered mobile number with flipkart is [protected], mail id: [protected]@gmail.com.

From last republic day sales i have been facing issues relating to all online mode of payment. I have complaint for then six or seven times but still i have not received a proper solution they simply map the your issue has been resolved they don't even call me i personally call them after the said waiting period of each complaint then they book as new complaint and the process going on. I have sent multiple screenshots, video of the issue that i am facing. When ever i select any online payment method it is showing "transaction was declined on the basic of risk check".

Due to this i am not even able to pay flipkart pay later outstanding amount which must due on 10th of this month. Now the late fee has been applied to the overall outstanding amount. (Which is not my liability as i have complained multiple times for a proper resolution). It had been more than one month now and still the issue is as such i am not able to use online payment method for shipping as well as to pay flipkart paylater outstanding amount.

So kindly look into the issue and make proper resolution of provide alternative way to pay off the outstanding due (Only the amount which i have used i will not pay the late fee because the issue is not from my end as i am able to use the same card and netbanking facility on all other online platforms)

+2 photos

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

Flipkart Customer Care's response We will revert on it.

Feb 25, 2020

Updated by ashikarackal Still no resolution have been provided and the issue is as such.

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Address: pana- Sayam, vpo-mokhra khass, 124022

Hello sir / mam
I am sonu from haryana my flipkart account in this num [protected] and my mail id [protected]@gmail.com
Flipkart blocked my account saying that i can help you. Without information, how can they block my account. Plase take necessary action on them. I am local people and i am flipkart plus member my super coin 1800+ {3700+indian rupees} valu my coin. My shopping addresh many... My brother sister relative... And etc but account is same.. Why i use same account. Please check this. Thank you

My mail id and phone
[protected]@gmail.com
Sonu-[protected]

Mar 20, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2020

Flipkart Customer Care's response We will revert on it.

Jul 30, 2020

Updated by sonu@2679 Hello sir / mam
I am sonu from haryana my flipkart account in this num [protected] and my mail id [protected]@gmail.com
Flipkart blocked my account saying that i can help you. Without information, how can they block my account. Plase take necessary action on them. I am local people and i am flipkart plus member my super coin 1800+ {3700+indian rupees} valu my coin. My shopping addresh many... My brother sister relative... And etc but account is same.. Why i use same account. Please check this. Thank you
Sir y mera second apparel h first m muje koi response nhi mila

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Hi,
My flipkart account has been blocked, there are pay later amount is due, needs to be paid soon or else fine will be added, its not my fault, i tried to contact flipkart customer care and gave lots of emails but no use.

Unblock my account so that i can pay it. Otherwise you people only issue legal action.

I called your customer care lot and gave lots of emails but no use. 10th march 2020 is last date of paying. Please unblock before that or else fine will be waived off.

My account details:
Mobile no. [protected]
Email id : [protected]@gmail.com

Mar 27, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

Flipkart Customer Care's response We will revert on it.

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Address: Bangalore, 560067

I have placed an order on 16/02/2020 order no od[protected] they already taken money and not delivering my order from two days it's showing complete negligence and everyday i am trying customer care giving reason of technical issue. Everyday giving message of out for delivery but not received my order. Please take necessary action and do the needful for my money i paid and my order.

Apr 7, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 24, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your order ID OD[protected]. Thank you for confirming that you have received the product. Hence, closing the complaint from our end.

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Address: Muzaffarpur, Bihar

I am comfortable in hindi. Mai bahut se saam flipkart se manga chuka hu. Maine jb apna account pe plus membership kuch din pehel hi paya. Maine ek jeana order kiya aur aaya to dusra jeans tha oo v light colour me. Maine wapas kiya to mera account block kar diya gya. Aur mujhe pehle pta nahi tha ki jyada cancal karne se account block ho jati hai. Aur mujhe apni jeans return karni hai. Plese applog meri help karo. Mera account ko unblock kardijiye aur return v kda dijiye.
Login no-[protected]
Email - [protected]@gmail.com

Mar 28, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2020

Flipkart Customer Care's response Hi, We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be able to accommodate the return request.

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Address: Flipkart internet private limited, vaishnavi summit, ground floor , 7th main , 80 feet road , 3rd block , koramangala, 560043

Website: Www.flipkart.com

I have ordered a beard hair oil from flipkart and i have got delivery on 14/feb friday when i open the box it was 10rs maggi packet now the flipkart company are refusing to replace the order and they are saying that we have forwarded the case to concern team we will check and get back to you, still there is no resolution, tis is breach of trust and e-kart is not accepting for replacement they said that what ever u ordered, it should be same item then only we will replace the order but here when i opened the box i found maggi then how can i return the same product (Beard oil). There is no logic to ask for return the same product, please take necessary action in this regard...

+2 photos

Feb 18, 2020

Complaint marked as Resolved

I have received a call from escalation team from flipkart and got the refund

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Alcamy Argan Rich Beard Growth Hair Oil with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 18 Feb 20 and will be reflecting in your account by today. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.

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Address: Subhas park, Latehar, Jharkhand, 822111

I purchasing alan jones joger via flipkart date-07/02/2020, price - 699/-, order number - od[protected], wait 11/02/2020, but color is very different, so i return this product but flipkart my account block and not return request process, it's camplain to flipkart custamber care and wait me 15/02/2020, but not any action my return process or unblock my account, very cheating me flipkart, it's mater camplain to national counsumer girevane camplain number - 1914780, date - 17/02/2020, plese return this product other wise camplain to aginest flipkart district court case.

Mar 20, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2020

Flipkart Customer Care's response Hi, We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be able to accommodate the return request.

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9

99o

from Dhanbad, Jharkhand

Feb 17, 2020

They are only offering me 100 rs gift card as a compensation which is two less man .That bag costs around 400 to 500 .order id
OD[protected] . I CANT TAKE ONLY 100 RS AS COMPENSATION BECAUSE IT IS TOO LESS.plz note if you are stick to provide me only 100rs then i will raise this issue to social media.call me on [protected] for any update..

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G

Gudde jii

Feb 17, 2020

My Flipkart account has been deactivated and now I want be activate it but it is not activating. When I enters the Mobile No., one message of OTP is shown my mobile no.. and when i entered OTP, It showed that "Account is inactive contact the customer support to reactivate it"
Pl solve this problem urgently.

return not accepted request and blocked my account - Comment #3648374 - Image #0

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Address: m, Hyderabad, Telangana, 500072

I have ordered roti maker on flipkart app 4th december 2019 and received the product on 9th december 2019 in a condition that the product was damaged and used one. Immediately i have raised the refund request on 9th december 2019 with in a minutes after receiving the products. Flipkart didn't responding well and not resolved the issue till now.. Their pickup team didn't taken the product and telling that the product color was changed. The seller registered on flipkart simply cheating the customers but flipkart is their side and creating trouble to us. Since 2 months i am suffering for this issue but flipkart not bothering about the issue... I think no one can use a damaged product after paying hard earned money.. This is very unfair now flipkart saying that as per their policy replacement will not done but i have raised the complaint with in a minute after opening the package.

[protected]

Order id - od[protected]
Order date 4th december 2019

+1 photos

Mar 27, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 24, 2020

Flipkart Customer Care's response Hi,

Order ID: OD[protected]

We tried to get in touch with you on 924****315, to discuss about your concern but couldn't reach you.

Request you to share an alternate contact number or convenient time to discuss this further.

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Address: GAREBAVI PALYA FLIPKART LTD BOMMANAHALLI BANGALORE SOUTH KARNATAKA, 560068

Website: WWW.FLIPKART.COM

Sir mam i m buy new phone vivo z1x from flipkart 8 days ago but phone camera is very bad and phone look like 2nd hand phone flipkart don't replace my phone replacement request 2 time rejected technician 2 time visited and says phone is ok but i play phone is not good phone camera is very bad battery backup is average my friend has same phone his quality and camera is superb but mine camera was bad i do all things very cheap quality seller and flipkart cheated me i m spending 17k i m not eating money from laat 4 days i m depressed and mentally il flipkart big officer sir plz help me pl refund my money i m belonging to poor family plz return my phone as soon as possible and send my money to me plz sir i will committed sucide if flipkart don't return product and send money to me as soon as possible plz help sir

Feb 20, 2020

Complaint marked as Resolved

My replacement request has been done by flipkart grievance sir aditya ji thanks ji

Flipkart customer support has been notified about the posted complaint.

Feb 16, 2020

Updated by Paropkar singh My registered mobile number for flipkart is [protected]

Verified Support

Feb 17, 2020

Flipkart Customer Care's response We will revert on it.

Feb 17, 2020

Updated by Paropkar singh Tomorrow my return policy is last day plz return and refund my money as soon as possible

Verified Support

Feb 21, 2020

Flipkart Customer Care's response We will revert on it.

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Flipkart Complaints & Reviews

File a complaint to Flipkart

Flipkart reviews & complaints page 1014

gamezone reward

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return not taken

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lifelong company don't solve my problem

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item received not working.

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did not get my poco x2 phone till now (prepaid order)

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not refunding my amount

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want delivery before 21 february

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my flipkart account is blocked without reason

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currently inactive account

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regarding flipkart cardless credit

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paylater payment issue

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issue relating to online payment

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why block my id

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flipkart account blocked without any notice and pay later amount due

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grocery delivery money

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I am complaining about my account is blocked by flipkart due high number of return

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delivered a wrong product instead of hair oil delivered a 10 rs maggi packet

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return not accepted request and blocked my account

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delivered damaged product and not replacing

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fake product given by flipkart

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