Flipkart Complaints & Reviews

I bought a new phone... The day i received the phone there was network issues and random switch off problem in the phone so i called the flipkart to return the product... They replaced and gave me another phone and the same problem is the other set too... Now they are just denying to refund my money back... Technician came download 1 app and said everything is right... I cannot make calls from the gionee phone but from my realme phone i can make calls using airtel sim... But technician said no problem signal coming and his testing app is not showing any error... Now what to do...

I ordered a ps4 game cd from flipkart on 25 th feb 2020 and have been complaining to them since then, they just keep on delaying it by saying that their team will handle this and they reject my return request again and again.
Order id - od[protected]
After delaying my complaints till now they say the return period is over so we can't do anything, keep your empty packet.

In feb 2019, i had made two travel bookings via flipkart mobile app for air asia airline.

1. Bengaluru to indore, booking id: ff[protected]st march 2020)
2. Indore to bengaluru, booking id: ff[protected]th march 2020)

As government of india, health department advice to avoid non mandatory travels due to covid19 issue & airasia india also waives rescheduling charges on bookings till march 31, 2020, i decided to reschedule this travel for later month.

I am raising this complaint as i am not getting flipkart support even after taking much follow-up and unsuccessful tries

1. Since last 4 days starting from 14th march 2020, i am trying to reach flipkart travel desk on[protected], however this number is not reachable at all.
2. When on 17th march 2020, i have submitted the request to rescheduling the booking via flipkart mobile app. I have received the confirmation mail from flipkart stating "reschedule request received, support executive will call within 30 mins to assist with the rescheduling request.". However no response received till date
3. As i didn’t received any call & travel desk not reachable, i tried to spoke with regular flipkart customer support multiple times, however they refused to help stating that travel booking assistance is not in their scope & i have to reach flipkart travel desk on[protected] after sometime (I already highlighted that this number is not reachable at all since many days)
4. I sent mail about the issue to flipkart travel desk on [protected]@flipkart.com, however there as well no response.
5. I had conversation with air asia, however they mentioned that if i did the booking via third party website (Flipkart), so i have to follow-up with flipkart only for changing the booking.

21st march 2020 is current travel date, and i am unable to travel due to risk of health and life to me and my family. Hence in case if there would be any financial loss due to delay in rescheduling the travel from flipkart side, flipkart will be responsible of these losses.

It seems that flipkart is least bothered about their customer requirement, especially in this worldwide panic situation. Hence i am raising this seek your intervention to get the help in this regard.

Dear team,
I would like to inform you flipkart item without delivery reflecting as item has been delivered and no one response correctly i am complaining since 13 march and told me we provide resolution 18 march bot no one contact me when i am calling then one of supervisor "mr. Pradeep" told me youe complain not been registered now i am registering your complaint and flipkart is making fraud how can at that without customer confirmation you delivered their iten it's not been happen naver it's totally fraud that i why this is the plateform where we complaining please support me and proivde me resolution my order id - od[protected]
Thanks & regards
Amar

Team,
I have ordered a samsung fridge 192l and got delivered on 17th march 2020, i have purchased it for rs.14790/-. On other day ie., 18th march 2020 when i checked the product price is rs.14590/- and it has 10% instant sbi discount offer... Including offer the product price is rs.13130/-.

With in one day the price reduced to rs.1660/-

Order id : od[protected]
Seller: omnitechretail

I ordered one phone with exchange on 14th march 2020. I had to pay 1799 and i did it through paytm upi. Now paytm shows the transaction was successful so my money is debited but flipkart says they didn't receive the payment, they told me to contact with my bank. I did contact with paytm and tthey confirmed the payment was successful at their end. So i wanted to know the details of the transaction to flipkart, but they didn't give a response, they just said "please be patient we are looking into it." i just want my refund.

I have just purchased a new number from market and while registering first time on flipkart it says its is alreday regiested on some name as "suresh kumar" with some "[protected]@gmail.com" email id.

Though flipkart is unable to help me as i dont know who suresh kumar is and while using forget password link it send the otp to old email id also which i dont to whom it belongs to.

My question is why flipkart is not help me wherin i am the owner of the number. I am unable to register my number.

I’ve bought a iphone xs 4 days back for 60000. Now flipkart decreased the price to 53000. I told them to return this product as 7000 is too much so i’ll buy again for lesser price but they denied it saying that it’s against that policy. It’s totally fraud. They are playing with there customers. Please help me regarding this. 7k for a common man is too much. It’s totally frustrating. Please please help me. I want to return this product. Please help me on this.

I am trying to order realme 6 from flipkart frequently for 1 item but flipkart is rejecting order with the comments " seller cancelled shipment.

I am plus member in flipkart. I talked about this concern with executive for 1+ hour still no solution

The same thing is happening with order brand phone.

Please help me out in this.

My account is blocked and the company is not responding. I've received an item with tampered seal. And as per flipkart's advice, i requested it to be returned without opening the packaging. And also, the product delivered is more than 6 months old.

But, instead of investigating the incident, flipkart has blocked my account. I've sent many emails, but i'm not getting any reply, apart from a standard auto reply.

Please do investigate the incident, complete the transaction and then take action. If flipkart is responsible for inefficiency, then why should the customer suffer?

Kindly do the needful and oblige,

Thanks & regards,

I ordered some tops and also payed the amount through phonepay, because of some issues I cancel the order immediately, they said that the amount will refunded to my phonepay wallet by today but it not refunded. It is a big amount for me, now I fell like don't trust Flipkart and don't by anything.

Am a Flipkart Plus User I ordered A mobile worth RS 7999 I paid 3700using Gift card rest using my card
They cancelled the order for asking the reason. Regarding am not ordering for my self they booked my account with 3700rs G-Cards in it and Rest of amount is 4299 is Still processing to my bank I can't able to log in to my account . I speaked with customer care the Results is

[protected]email------
Hey Am a...

I booked the flight ticket through flipkart travel and due to coronavirus outbreak not able to travel.
I requested flipkart to either cancel or reschedule. Flipkart charging me inr 15000 for cancellation and rescheduling inr 66000 against the actual ticket cost of inr 22000. Emirates clearly communicated that all cancellation/rescheduling can be done free of cost (Or minimal amount) but flipkart denied passing on. Asking me to go to the airline and get the written confirmation with the seal. I lost my entire ticket cost.

I book fight from flipkart on 7 march 2020 journey date was 11 march 2020 morning flight i was booking fight its was refunedable n my flight was morning flight n i was really till 4:30 but no cab was getting me i was trying.. I fill that i cant reach so i call to spicejet coustmor care he say me that ya it can be refunded full fare but after 5min he say me that sir sry your flight fare is 3644. He say me that process fee n i toll him i cant reach toll sir u will cancel now u will get half money n after that u will get nothing so i say too cancel it n he say me sir your refuned will get u till 24 to 48 hours.. But total 7 days gone but no refund n i call to flipkart he say me that sir u will not get any refunded i say that spicejet custmor they toll me u will get refuned flipkart coustmor toll me that ok say u will get but total 7 day gone no refunded got n i try to call flipkart custmor care call cut automatic call end automatic.

No reschedule option done by flipkart and air asia as bought from flipkart, then buy new ticket and had loss of 10 k.

Flipkart.com

Hi adesh,

Reschedule request received

Booking id ff[protected]

Booking placed on feb 28, 2020

Customer support executive will call within 30 mins to assist with the rescheduling request.
Please ignore this e-mail if you’ve already spoken to the executive.

Rescheduling flight details

Sector travel date
Ixb - del mar 17, 2020
* rescheduling is subject to availability.
* you will need to pay rescheduling charges and the fare difference to the airline.

Original flight details

Airasia india i5 - 757 | economy

Sector travel date
Ixb - del mar 20, 2020
Thank you,
Team flipkart

Questions?

Write to us at [protected]@flipkart.com with your booking id

Call us at[protected]

Flipkart.com
This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Dear flipkart team,

No response from your side for rescheduling final i need to make fresh bookings at higher price.

R u like this only when people in need you cheat them.

Air asia not showing any reschedule to us as booked from you end.

I need complete refund of my booking amount.

Emergency must be supported but all in vain.

Regards
Adesh basista
[protected]

Show quoted text

Flipkart.com
Show quoted text
Rescheduling flight details

Sector travel date
Ixb - del mar 17, 2020
* rescheduling is subject to availability.
* you will need to pay rescheduling charges and the fare difference to the airline.

Original flight details

Airasia india i5 - 757 | economy

Sector travel date
Ixb - del mar 20, 2020
Thank you,
Team flipkart

Questions?

Write to us at with your booking id

Call us at[protected]

Show quoted text
Dear sir,

It's been highly disappointing experience from flipkart, unable to reschedule my flight even willing to pay charges due covid -19 from sikkim as government stop all public places for tourist even after 2 attempt and sms your team will call within 30 minutes no body called even after 720 minutes.

Again as loyal customer booked fresh ticket after all attempts.

Do flipkart as company have no loyalty or support for customers.

Regards
Show quoted text

I have bought the dell charger from flipkart on 8th jan and flipkart is cheater company they are selling fake product and all the sellers on flipkart is also cheaters they re using dell name and sale fake products on the name of dell as they are saying now this product is not under warranty as any of the dell product does not sale without dell india warranty weather 6 month of 3 years depends on products. I need help from dell india also to prevent this type of fake duplicate with indian consumer and wants to be solved my problem by hook or crook.

From last one month i am unable to order any mobile from flipkart it alwys showing maximum limit reach. I have mail you and call you so many time but didn't get any satisfactory information. So kindly look into the matter and solve the problem as soon as possible. I have added a gift card to purchase one mobile but it showing the same error. If you are not in a position to solve my problem then transfer my gift card balance to my bank account. So that i can buy the mobile from somewhere else

- i purchased iphone 11 from flipkart on 18th dec. 2019 (Delivery date).
- later in march, i noticed that its invoice doesn't have imei number mentioned on it.
- due to imei no. Not being mentioned on the invoice, manufacturer has regretted to provide warranty on it.
- subsequently, i asked flipkart to provide me with the copy of an invoice with imei no. Mentioned on it.
- flipkart denied my request and said that they will refund my phone on returning it instead of providing me a copy of invoice with imei no. Mentioned on it.
- this proposal suggested by flipkart is acceptable. However, the condition is that flipkart expects me to return the phone in brand new condition without any wear due to usage.
- the above requirement is not possible to satisfy as the phone has undergone regular usage for the past three months and some wear is inevitable.
- flipkart has gone on record to say that they will not return the phone unless it is repaired.
- during the sale of the phone, flipkart had promised its one-year manufacturer warranty. However, due to lack of imei in the invoice, it is not possible to redeem the benefits of the warranty and hence, flipkart has failed to deliver its claims of a one-year warranty during its sale.
- this violation needs to be rectified by the company which now has 2 options:
1. Provide a new receipt with the imei number
2. Accept the phone in its current state and provide refund.
Failing to do so is a breach of the customer's trust and faith in the terms and conditions promised during sale.

Hello,

My conversation with flipkart

· i got a new asus max phone m1 four days ago, which is defective piece. (Imei:[protected])

· i have already raise complain against this 6 or 7 times in flipkart

· an engineer was hired to solve this problem but he was not even 1% capable who could solve the problem and was unprofessional too. Without doing anything he makes the false statements that he resolved all the issue and wrongly updated in system about the issues (I have a proof i. E my phone which is in same condition)

· i spoke to flipkart again about this but everyone is trying to hide each others defect, amidst all this my time was so much wasted.

· it is being said technician will visit again and will checked out defect then again he informs which is again huge waste of time of customer (Why problem is not solved in first attempt?)

My conversation with asus

· when i raised this complain in asus service center & told them about their subdefect, i was told to follow so many software related steps which might be

Possible for technician expert to do.

· when i said to them how is it possible for a normal person to do such huge steps then they totd me "ok then, delivery boy with come gives you outlet and take your mobile device then update all setting so on and on..)

The is really a mental harassment with customer and disturbing too.

I only want money refund back (Not having much time to run behind you guys customer is not sitting for pay for your mistakes, rules and policies).

Defects mention in as below:

· no supporting video calling

· camera faulty

· sound eco when phone is on speaker (Not clearly audible person’s voice on phone)

· hanging so much

Regards

Sunaina bhan

Contact no. [protected]

I am Sakshi, my father has ordered an RPM FITNESS TREADMILL from Flipkart in August 2020 . its first stage installation was very late around in mid-September. we were disappointed with that and from its installation, we are constantly having problems with using it properly, nearly one month ago its belt was loose and after a lot of phone calls to customer care there was no response and my father has to fixed by his own. and now this machine has become dusty because we can't use it due to its engine problem. I have recently called to customer care from a number as described on google but there was no clear response and the number described on the warranty card does not exist. shall we wait until it becomes rusty and we have to discard it?