Flipkart Complaints & Reviews

Flipkart is not able to deliver my product.
They are also not able to provide any information about the product, its tracking id, or seller number.
The site is showing 2 days delivery for the same order if we order now. But for my order it is showing 18 more days from now.
Please look into it.
I tried to get answers 100 times from your executives but they not even gave me answer, but also didn't replied anything.

Flipkart customer support has been notified about the posted complaint.

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Address: Shop no. 24 anaj mandi bhattu fatehabad125053

I had purchased a samsung split ac from flipkart. The ac supplied is defective product and i feeling fully torchured from flipkart and samsung service... It is not working from the date of installation. Samsung technicians have visited 3 times but with no solution... There is no proper solution from flipkart.

Now my money is blocked, neither i can purchase another one from the market nor their is any solution to this.

Facing sleepless nights and days without ac.

Whenever i try to contact customer care, they give only one reply "we understsnd your concern and we are really soory for this, your complaint had been noted and forwarded to concerned team"

I'm fully harrased and tortured by flipkart

Order no. Od[protected]

My phone no. [protected]
Gaurav mittal

Aug 10, 2020

Complaint marked as Resolved

Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 20, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

May 20, 2020

Flipkart Customer Care's response We will revert on it.

May 20, 2020

Updated by Gmittal610 Still there is no update or any solution. This ac was purchased on May 7 and today is May 20, almost half month. This faulty product didn't work for even 5 minutes after installation and started facing issues. The installation technicians are very well aware that this product hai major defect still I'm not getting any solution to this.

Verified Support

Aug 10, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 15 Jun 20. It would have reflected in your credit card by 18 Jun 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number (083863) in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.

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Hi concern,

I placed one order on 08/05/2020. And i got the confirmation message for the delivery by today (14/05/2020) morning and its supposed to delivered it by today.

And from the after noon session itself i was trying to reach the flipkart executive but he was not answering my call as well. Finally i got a text message it stating that customer not available i don't find any logic in that.

Can i know the exact reason why the product is not delivered today. I need the delivery the product before 20/05/2020 before 7pm at anycost.

Order number :[protected]

Flipkart customer support has been notified about the posted complaint.

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Dear sir,

I've been using the flipkart app since many years. I've been playing games in the app. But since the last few months i've not been able to play any games in the app. I get a message about fair play in line with the terms and conditions (Picture attached). I've been playing the games in only a single device and i dont have any other accounts. Please look into this and kindly resolve the issue.

Thanking you in advance

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 20, 2020

Flipkart Customer Care's response Hi,

Greetings from Flipkart!

We are sorry for the trouble caused.

We regret to inform you that we are unable to find any details, with the information shared. Hence, request you to share your registered email ID or mobile number, to check and assist you further.

Your kind understanding and cooperation are appreciated.

May 20, 2020

Updated by PatgarS Hi, e-mail id: [protected]@gmail.com

Verified Support

May 20, 2020

Flipkart Customer Care's response Hi,

Greetings from Flipkart!

We are sorry for the trouble caused.

We regret to inform you that we are unable to find any details, with the information shared. Hence, request you to share your registered email ID or mobile number, to check and assist you further.

Your kind understanding and cooperation are appreciated.

May 20, 2020

Updated by PatgarS [protected]@gmail.com

May 23, 2020

Updated by PatgarS Hii, I haven't received any response since last time.

Jun 02, 2020

Updated by PatgarS Excuse me??!!

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P

PatgarS

May 20, 2020

Hi.
Registered email id: [protected]@gmail.com

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I have orders a poco x2 (Phoenix red, 128 gb) on 21 march 20 which was supposed to deliver by 26 march 20 but due to covid it get delayed. But now government allowed all the non essential items but then also it is showing delivery by 6 june 20, why 6 june i have ordered this phone in march and already paid then also it is taking this much time. According to my location poco phone can be deliver in 1or 2 days but why this is showing 6 june. I request you to deliver my order within 2 days of time.

May 20, 2020

Updated by Himanshu4074 Not resolved, I just cancelled my phone because I was getting lose. Improve your delivery

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Website: filpkart

I have ordered poco x2 6gb 128gb matrix purple on 20th march and i have been waiting for the mobile because the government didn't allow them to deliver. But now the government has allowed them to deliver the products still they are delaying the delivery.
Also they promise to deliver the new order to same location in 4 days and they are neglecting the older orders

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Dear team,

I have not received my product (Order no: od[protected], but it was showing delivered and i got the invoice also.

I have contacted customer care but there was no reasonable response from your side.

Now what should i do, pls look into the matter. And i expect response from your side.

I have attached my exchange package pic as a proof.

Find the attachment regarding this matter.

Regards,

Amiya kumar biswas

Aug 13, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

May 19, 2020

Updated by Amiyabiswas i did not received my package my problem not solved yet by flipkart.

Verified Support

May 20, 2020

Flipkart Customer Care's response We will revert on it.

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Flipkart hi,

My account is blocked since last 6 month's. I have complained about this many times earlier, but didn't get any response. I have done shopping in last 3 years and i have many flipkart coins to use. This is a complete cheat by flipkart. They are not letting me use my flipkart coins. If my account can't be unblocked pleased transfer my flipkart coins to my other flipkart account.

I have been cheating by flipkart since long. I will post all this and earlier mail communication on social media and will complain about this on consumer forum.

This is so frustrating. Look the services of amazon and myntra. They provide superb support to customers.

Paramjeet
9.26172051

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 20, 2020

Flipkart Customer Care's response Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
Hope to hear from you soon.

May 20, 2020

Updated by Paramjeet06 My contact number is already mentioned in my above complain. You could find the account information from there. Sharing details below again.

Registered Mobile number-[protected]
Email id-preeti.[protected]@gmail.com

May 20, 2020

Updated by Paramjeet06 I called your customer support and waited for 32 minutes... No one attends the call. Worst service Flipkart..No resolution till now.

May 22, 2020

Updated by Paramjeet06 @Flipkart any update on this?

Hi Consumer Complaints team, I am not getting any response from Flipkart on this. Kindly check. Please help.

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I have ordered my phone with order id - od[protected] on april 18, 2020 but till now my phone is not even packed. I have also raised a complaint, here is the complaint number : in[protected]. When i try to order a same new phone it is showing that it will be delivered tomorrow but my april 18, 2020 dated order is showing it will be delivered on june 6, 2020. You should first deliver the pending orders then u should go for new ones. What type of services is this you are delivering to your customers???
I want to have my order delivery as fast as possible...

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 20, 2020

Flipkart Customer Care's response We will revert on it.

May 21, 2020

Updated by yajesh maan kindly give the solution for the complaint as i m very pissed off with this kind of behavior of flipkart.

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Realme 5 pro has been ordered on March
And yet it isn't delivered
But it was in my home town since May 7
They are not delivering my phone.

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Hii my name is zehra while brownig in facebook i got a add of flipkart for rs1899 redme note 9 i placed oder and paid money through phonepay to [protected] this number i paid money now its switched off plz try to resolve my problem refund my money...i m cheated plz help i m very old customer of flipkart now i m disappointed.

May 18, 2020

Updated by Thatheer Zehra Plz help me to get back my money

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Address: Sunder Medical Store Bind Saksohra road nalanda

I order honor pad 5 32 gb varient
I cancelled it after payment
But refund not received
Date of refund is 14th May but no any refund recived
Total amount is 13999

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Address: Gujarat

I have purchased hitachi ac 1.5 ton and after two days technician had came for installation and started installing the ac during installation he just broke swing plate of indoor unit and he told me that copper pipes has two number of holes.

So i applied for return of my product. Flipkart promised me that on or before 18th may the technician from flipkart will come to check your ac whether it is damaged or not?
But no one came or flipkart tried to contact me regarding this

Aug 6, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 19, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Aug 09, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused.
We would like to inform you that you're placement of the product for Hitachi 1.5 Ton 3 Star Split AC - White has been completed on 18 Jun 20. Hence, we are closing this complaint from our end.

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I ordered a tv on 22 march 2020, i didn’t received yet. I raised a lot complains. They are changing dates continuously. They have called me and disconnected the call many times as their wish. I didn’t get any valid resolution from flipkart. I can’t wait more. Now i can see the estimated timing is 30jun. I can see that a customer has no value to flipkart. Now flipkart is downgrading its service. Please do the needful as soon as possible.
Firoj mallick
[protected]

Jun 2, 2020

Complaint marked as Resolved

My parcel has been delivered today on 2nd jun. I complained many times & raised issue again and again. Then it has has been delivered.

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 19, 2020

Flipkart Customer Care's response We will revert on it.

May 26, 2020

Updated by *Firoj Mallick* I haven't raised any complain regarding cancellation..then who raised the the complain ?
I was sent an sms on may 23 ...in the message it is written that delivery date is 30may. But customer service saying that they don't know about that but...what is happening ?

Jun 01, 2020

Updated by *Firoj Mallick* When will my order be delivered ?
I am getting dates, not the order. From 30may to 1jun, how much time you need to deliver the product ? Please do the needful you ###.

Verified Support

Jun 03, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Aug 09, 2020

Flipkart Customer Care's response "Hi Amresh,
Thanks for writing in.
We are sorry for the trouble you had to go through.
While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 02 Jun 20 by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.

"

Verified Support

Aug 09, 2020

Flipkart Customer Care's response Hi,
Thanks for writing in.
We are sorry for the trouble you had to go through.
While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 02 Jun 20 by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.

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*

*Firoj Mallick*

from Kolkata, West Bengal

May 19, 2020

Now customer service saying that my product is out of stock for my pin code. I ordered 22march. Till lockdown online, offline shopping were closed. Therefore how my product can be out of stock. Then where are the products ? I am the first priority who ordered before lockdown and paid full amount. Flipkart got his commission, seller got his amount, only me not getting my package.

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*

*Firoj Mallick*

from Kolkata, West Bengal

May 22, 2020

Again and again, my issue are being resolved by your end without my consent. Now Flipkart is shameless. I was given 25th of may for a resolution, but on 22th i can see issue resolved. How can you do that ? I think Flipkart don't want to deliver me the product. Taking my money Flipkart is enjoying. ??????

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*

*Firoj Mallick*

from Kolkata, West Bengal

May 23, 2020

Will it be delivered or not ? I think Flipkart can't deliver my product...you are just enjoying with my money... Shame on you, Flipkart...

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*

*Firoj Mallick*

from Kolkata, West Bengal

May 25, 2020

I can't wait no more. Can i get my product or not? What's the result of complaining ? What necessary action has been taken ? Don't see any progress. Please do it fast.

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*

*Firoj Mallick*

from Kolkata, West Bengal

Jun 1, 2020

I am not getting my order. I am just getting dates and dates.

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An item ordered with order id od[protected] on march 21, 2020.
It reached motherhub_snk on april 11, 2020. Since then no update on delivery. Expected delivery date was may 15 2020 which is already passed. Called flipkart customer care several times but no proper action action has been taken. Even the item price has increased. So, i will be at loss if i cancel and reorder the item. If i order today the expected delivery date is may 25, 2020, but no update on existing order. Almost 2 months passed.

Aug 13, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 19, 2020

Flipkart Customer Care's response We will revert on it.

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Address: S/o Shivananda hande, shanubhogara keri, handettu, post kota, udupi tq, Karnataka, PIN 576221

Dear sir/madam

My name is niranjan hande my mobile number is [protected], i have account in flipkart have ordered 2 product one is on 3rd may 2020 amount rs.1699 another is on 4th may 2020 rs.1649 using my hdfc mastercard debit card, after order i have cancelled my product on same day due to some reason but till date i not received my paid amount rs.3348. I need my money urgently have some personal problem, please help me to get my money back.

Regards
Niranjan hande

Flipkart customer support has been notified about the posted complaint.

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I am unable to update my mobile number .
whenever i enter correct OTP and password, i got a pop-up showing identifier is already in use.
However the number which i want to add, i deactivated the account related with that number.
kindly help me !!!

May 18, 2020

Updated by exo_an no reply yet!

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Address: sadulpur 331023

PLease start services at my nearest pin code 331023 my all order showing like i am attched the screen shot

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I have ordered redmi 8 (6/64) on 22 march but not delivered nor shipped yet. I tried to contact to Flipkart executive but still there is no response from their side. That phone is urgent for me so kindly make in stock and make to deliver it as soon as possible.

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I ordered my product on 21 march 2020 but still i havent recieve my product yet if you don't want to delivery my product then please us so we can't wait for that, if my product will not deliver within 8 days then i am going to file a complaint against flipkart and truenet commerce, because too many expected date given to customer but still we didn't recieve our product, try to deliver our product within 8 days.

May 18, 2020

Complaint marked as Resolved

I call on flipkart and i cancelled my exchange offer and i pay the ectra money of old mobile phone, just now i get my product

May 18, 2020

Updated by Purvang Parekh I ORDERED POCO X2 ATLANTIS BLUE COLOUR ON 21ST MARCH BUT STILL NOW I HAVEN'T RECEIVED MY PRODUCT, PLEASE DELIVER MY PRODUCT AS SOON AS POSSIBLE, PLEASE...

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 1013

not receiving product, astray by them

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Harassment by flipkart and samsung

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Not delivered my order within time

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Unable to play flipkart games since many months now

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Not delivered my phone yet

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Not delivering in proper manner

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i have not received my product (order no: od118187980925769000), but it was showing delivered and i got the invoice also.

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blocked my account, unused cashback in account

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Mobile phone order not delivered

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Item not yet delivered

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Fraud 1899

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Refund money not received of 13999

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damaged product (hitachi ac)

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Parcel not delivering

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Delivery delayed without proper reasons

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Product refund not done

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Number change

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About pin code services start

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Redmi 8, not delivered yet

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poco x2 (6gb ram 128gb internal) atlantis blue colour

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