Flipkart Complaints & Reviews

My account is deactivate please open my account i dont return any product yet but flipkart says me you have unusually high number of return flipkart doing fraud with me because i ordered a iphone 1 pro max 64gb but the mobile is missing in the box i complaint to flipkart but flipkart not take any action or my account was blocked flipkart cheat with me of rs 102990 and flipkart do not any contact with me only one reply send me every time over system dedicated to high no of return etc i wana talk flipkart higher authority so please call me and take a action on this case

Dear flipkart my account has been blocked due to unforseen reason and i just want to tell you that i have placed an order named by redmi note 7 pro that one indicated as delivered by flipkart but after that social media team has updated me that we have not received any update from courier so we will issue refund tomorrow but they did not get back to me from 2 days so i would request you to provide refund either or replacement and in previous male you told me that your account closed and due to this reason refund will not be issued. Dear flipkart you know that courier service have not updated you then why you are saying non compatible reason please look into this and contact me earlier if you don't want to reinstate my account then no issue but i want my product either or my fund back to source. Amd as you told previous mail is non-satisfication mail for me so i request you to provide me resolution earlier or i will be forced to take a legal action against you
Please try to understand
Thanks
Order id-od[protected]

I got a phone delivered on 22th feb.. The phone was having issues which flipkart team didn't understood. Imei number of the phone is invalid. I asked for refund and as per the rules, the two visits of technician to my home were just waste of time. I got rejected twice for refund. I again asked for refund after rejection. After 2 days, flipkart team rejected as they say that the issue is resolved. I asked for the reason and they say that "we were trying to reach you through mail but you didn't responded the mail". I was surprised with my wifi connection and mobile data of all three popular networks that they didn't recieved any mail from flipkart.. I checked the mails from flipkart on almost 6-10 phones by adding email id to every phone but everytime it says no email found. Flipkart support team on call says that it was no reply on mail so we rejected but there in description of rejection was mentioned that the issue is resolved now as per technician visit. I filed a complaint against the technician who visited twice but there wasn't any result for that as they don't even tell how their technician is correct and i am wrong.. They think i am saying lie about the phone as the technician found no issues with the phone. I don't know how they say "customer is god" if they don't trust their customers. I don't don't even know which customer is god to them. So now i think it's just an idea to pass out 10 days of flipkart's refund and replacement policies so that all blame goes to realme company. Hope i am clear and if flipkart is having issues on above description, then i am ready to discuss on the call about how flipkart is scamming me.

I have completed kyc for flipkart pay later on 8 feb, and a limit of 5000 is showing in my account section of flipkart, but when i am on the payment page option to pay later is nt showing, regarding this i have called almost 10 times to customer care they jst say wait 1 day or till that day, i have waited day by day but issue still nt resolved, my friends pay later activated within a day,, my concern is if they do not want to give me this service why they take my personal details of aadhar with otp nd pan card, is this good,, if they dnt want to give me the service they simply say no why they making fool day by day... Please helpe regarding this

Mene 2 tarik ko iphone 11 white 128gb order kia aur 3 tarik ko mujhe order mila jab mene box open kia to usme mujhe mi ka power bank mila aur mene 6 bar return ki request update karwai but cancel par cancel 7th time me meri refund request accept kari gai aur jab aacpet hui tabh ekart logistic team mera mi ka power bank pickup karne ke liy mna kar rahai ki hum iphone he pickup karegaye na ki mi ka power bank to unka whishmaster bolta hai ekart ka agar ap flipkart se email karwado ki mi ka power bank pickup karlo to hum apka mi ka power bank pickup karlengaye 3 time meri pickup ki request ko cancel kardiya hai ekart ne aur abhi tak aj date of 27/02/2020 pickup nahi hua please meri help karne meri jaggo ghrak jaggo me ekart aur flipkat ki complaint ki hai aj he mera amount mujhe refund karwaya jaye amount hai 69990/-

To the concerned person,

I want to raise a complaint against Flipkart's service,

Hello, I am Soham Bose I have two accounts in Flipkart

In my account (no.1),
There I am a trusted buyer and a regular customer of Flipkart. Every month I use Flipkart to buy lots of products sometimes in cash on delivery and online banking. Since, I have a plus membership in my this account so Flipkart provided me this "pay later" option, which was actually very much appreciated.
But starting from November'2019, I started facing unexpected unecessary frustrating problems.
The main problem started, whenever I am trying to replace/return a product which were not up to my expectations.
Return/replacement falls under Flipkart's policy, Then whenever I am replacing or returning the product due to size issue or any other dispute, how come Flipkart is blocking my account??
Moreover, the pay later and shopping day of Flipkart is till 10th of next month, if they block my account then how am I suppose to use that "such promised" facility ??
My account got blocked and I am not able to pay my bill and it's not my fault, then how come Flipkart is adding dues to it???
I have contacted the customer care executive several times, they have always promised to solve my problems within 48hours via mails or calls! But look at me now, still writing my problems...!!

Whenever I ask customer executive anything regarding anything be it any product, product delivery they always put the blame on logistics and seller!
Whenever Flipkart asked to verify my account, be it the mail id, phone number, identity proof, adhar card proof etc I have always cooperated with it.

I want my account to be Unblocked, right away, right now I am not going to pay any dues.

In my account (no.2),
Since I have some daily needs so I had to open another account because after explaining my issues several times with the customer executives my problems were unsolved, they always promised me to send some mail and asked to revert back to it, I don't know what is that suppose to mean, I am an busy person it's not possible for me to always write a mail, am a phone person, I have requested them personally to look after the issues and kindly to pass it to some senior management who can solve it but as usual they never did that, the customer executive services of Flipkart is very poor, all they know is machine generated answers, I feel like I am talking to a dumb machines.
I bought a real me 5i phone from my second account, I got a dispute phone, it has a scratch on it, I immediately reported it to Flipkart the next day, then again they assured me they will find a solution, whereas nothing as promised was done instead they asked me for my "identity proof" isn't that funny??? The seller provided me a scratched phone, I should be the one asking for their business license proof!how come they cancelled my phone replacement????

This is the kind of facility Flipkart is providing to the customers???
Unethical business services!
Fake assurances!
What is the benefit of buying the "plus membership" then????
Regards,
Soham Bose
[protected]

I purchased a mi mobile on flipkart.but the mobile is not able to charge and it takes long time. I requested please replace this item. The technician was visited 27th but my problem is not resolved.i visit the mi stroe 28th the store technician told me the problem is not charger the problem is charging connectivity so the item is defective.please I want replace this item

I have created flipkart account few years back with a mobile number [protected]. Now i have change my number and the old number deactivated now.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as the number has been deactivated and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account
My user id and email id is - jamuna. [protected]@gmail.com
New mobile number is [protected]

I wanted to return the she due to size fit issue but the wishmaster refused to pickup the order saying it was dirty but declined the request mentioning it was damaged. When the she was delivered that time itself the outer box was damaged. And the shoe is not at all dirty. Giving a fake reason and rejecting the return request more than 5times i want this to be escalated and find a fix

I ordered lumia 630 tempered glass, yesterday i received the product, when i unpacked i received wrong model tempered glass. Then i tried to contact with helpline but they did not response. I have attached the pic, invoice. Please take needful actions against flipkart.
My email : [protected]@outlook.com
Mobile no. [protected]
Seller name: bizone

I am very old flipkart customer and ordered many products from flipkart but my recent products are not as expected (Quality issues, etc.) so i was just returning them and few days later i got an email form flipkart that my account was blocked and i have mailed many times to flipkart team to unblock my account and also made many phone calls to flipkart customer care but they and not resolving my issue. And getting some rude reply too from flipkart as follow
"do these kind of mistakes again.
Thank you"
My email id - [protected]@gmail.com
Please unblock my account
Thank you.

syl iball andi 4a projector smartwatch os-410 black | syl dz09 black smartwatch 10 | 10 day replacement guarantee ** | imei/srno: [[smwerjy9dzzz3ebg]]

Please replace with best specifications wifi, waterproof, projector, unlocked to any sim .
They did late and product is with me still today and they are wasting my time. Telling today boy will come and they will take product and or replaced or refund . Flipkart manager in khammam town is torturing victim psychologically mentally and physically

Sir i have not received my refund in my account till now, flipkart refund date is[protected] to[protected] whenever i call flipkart than they always told to me that this is your UTR number and concern to bank but bank denied that UTR number they told to me that UTR is useless for me. Today when i i again call to flipkart than ther excutive told me that pls contact to bank it's not my fault and i can't help you in this matter anymore, i have only authority to give you UTR number which is already given to you so go to bank .

I ordered a infinix hot 8 order id od[protected], from flipkart. The order was cancelled after shipping.
I raised a complaint after which i was notified that it would be resolved by feb, 22. The resolution they gave was blocking my account, stating that their systems had observed a trend in my purchase history that suggests that the items i've purchased are usually not intended for personal use. First of all i request the authorities to check the history of my account to determine if my purchases show any such trend and if not then unblock my account as soon as possible.
The fact that flipkart blocks accounts without any warning is very concerning and for consumer safety it is very important to take action against such policies that cause harassment to common man.

Ordered waterpurifier and got it delievered on 2 feb. Raised return but not accepted by them.

We asked them ti get it installed but they are fooling us from past 20 day will be done and same not getting done.

They asked to get it installed today from outsider. Contatcted 1000 times to them for help but pnly answer will share feedback.

Want refund for this product with compensation now.

I have ordered my product on 10th feb 2020 and my expected delivery as per Flipkart was 19th feb 2020 but not happened. I raised complaints to escalation team for the same, they asked me to cancel and reorder again if not they asked us to wait till 25th feb 2020, I agreed for it. Today again got call from Flipkart saying that to cancel order. I just wondered how people are treating customers. In between we had many conversations with Flipkart they assured me that special team is working on it to get my product delivery by today I.e., 25th feb 2020. Today same team called and asked us to cancel because delivery partner couldn’t able to deliver. Today morning I received message from Flipkart saying that your product is on the way to your location and be ready to receive and by evening again words changed by Flipkart saying we couldn’t deliver due to technical issues. How can Flipkart relate technical issue to deliver the product. It’s just blaming customers and cheating us. Customer care and escalation team are disconnecting my calls in between my conversation. Please this as serious note and take action on it.

Purchased item (Gas stove) is damaged from day i received (When we on burner some parts of flame coming out from down side of burner). Register complaint about the product on flipkart, still date not receive any solution only providing is next date related to problem. They only give excuses like we going to talk with service provider nothing else. From last 15 days i facing problem & i got frustrated by calling them on day to day basis, they even dont care.
Order id - od[protected]

I have already sent below mail to all TOP officials of Flipkart

Dear Sir

My name is D Jagannathan, my mobile number is[protected]

I am a very good Customer of Flipkart (Flipkart Plus member).

In Feb 2019, I bought “Asus Zenfone Max Pro M1” mobile in Flipkart with “Complete Mobile Protection Plan”

The “Complete Mobile Protection Plan” was mentioned as delivered on “26th Feb’19” in Flipkart website. (Hope the validity starts after delivery)

On 18th Feb’20, the mobile display was damaged & it tried to call “Jeeves Customer Care” number from 18th Feb’[protected],[protected],[protected] everyday after I reach home from work (mobile not allowed in office).

But all the 3 numbers of Jeeves Customer care are not working, says “You have dialed wrong extension”, “Pls check the number you have dialed”, “This number does not exist”

On trying after 5 days, with frustration I called Flipkart Customer care on 23rd Feb’20.

The call details are explained below

1) Spoke with Mr.Vidansh – Flipkart Person Mr.Vidansh said that the Mobile protection plan is valid from 26th Feb’19 to 25th Feb’20. I confirmed this validity 2 times during the call & he re-confirmed the same. He gave the Complaint number IN[protected]. He also gave an alternate contact number of Jeeves, i.e.,[protected]. I tried that number, but they said that it is Large Appliance Customer care, so asked to try the same toll Free numbers.

2) Again helpless, I called Flipkart. Now, Mr.Ashish (Flipkart) asked all the details & connected to Mr.Inam Rehman (Supervisor). After explaining everything, the call was disconnected

3) Again, I called & now Ms.Mathuri Sharma (Flipkart) connected to Mr.Aakash (Supervisor). The call got disconnected but he said will escalate to resolve the issue.

4) Again, I called Flipkart & this time the Supervisor is Mr.Gourav. I explained him that I am trying Jeeves Customer care number for past 5 days but in vain. Flipkart Supervisor Mr.Gourav tried Jeeves Customer care in his mobile & accepted that the Jeeves Customer care number is not working. So, he said that there is some issue in Jeeves Customer care number. Since this is not the fault of Customer, He promised that the Mobile protection plan will be applicable for my mobile & the same will be resolved by 27th Feb’20.

5) Now, today on 25th Feb’20, I have received many calls – Each call has different Validity – One said it is valid till 22nd Feb, another said that it is valid till 21st Feb’20 & they deny to accept the fact that Jeeves Customer Care is not working at all. They also deny to provide Mobile protection plan to my mobile. This seems to TOTAL Fraudness

I want to reiterate that I have tried Jeeves Customer Care from 18th Feb’20 (after my office ) till 23rd Feb’20 & the Jeeves Customer care number is not working which is accepted by Flipkart Supervisor Mr.Gourav.

Now, I need the mobile protection plan to be applied to the Asus Zenfone Max Pro M1 & get the screen & touch replaced under warranty.

If you deny to do so, kindly provide your LEGAL Department Contact details, so that I can file LEGAL Compensation Suite in Consumer Court against Flipkart for 100 times of Mobile Cost for cheating Customer with different words/validity each day.

With huge frustration

D Jagan Nathan
[protected]

I had ordered two pair of black heels (From toshina shoes king women black heels) worth rs.798 but got a pair o[censored]seless slippers instead which hardly costs rs.150.
Order id :od[protected]
Ordered on 24th feb 2020
And recieved on 25th feb 2020
I am highly disappointed due to this careless behaviour of your authorities.
I hope u will pay attention to my complaint.

Dear Flipkart, I entered My old phone(Lenovo K8 Note) IMEI number in order to place my new smartphone (poco x2) order but unfortunately it says "Entered IMEI does not belong to the brand & model" Although I am having a flawless handset purchased by my own, As I need to purchase this mobile as the mobile POCO X2 is running on sell every week only please help me to get it solved. Waiting for a quick response!...