Hi flipkart
I have placed order refrigerator on 21st jan2020, same delivered on 29th jan2020, on same day i have complained that got damage product as there was a dent on refrigerator door. As per policy technician supposed to visit on 2nd of feb2020, but he didn't, 3rd and 4th feb also not visited and finally canceled replacement without any reason. Again raised for replacement, technician visited on 6th feb 2020, he sent report that damage product and also dent on door. Pic and report i have also sent to flipkart. Then finally got approved for replacement on 9th feb2020. 10th feb got call for pick up but he told, will pick next day as he came on two wheeler. Next day didn't call, 12th and 13th feb no call but they simply put out for pick, they never reached me, i called them but they didn't pick call. Suddenly can see cancel replacement. I called to customer care why cancel he dont have info and no proper support as well.
I keep following closely but didn't work and worst service i got.
Take immediate action for above and replacement.
Regards
Prabhu
Apr 1, 2020
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2020
Flipkart Customer Care's response We will revert on it.
Verified Support
Feb 24, 2020
Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Samsung 192 L Direct Cool Single Door 4 Star 2019 BEE Rating Refrigerator with Base Drawer with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 15 Feb 20 and will be reflecting in your account by 27 Feb 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
I have been facing problems with your game zone game crazy cannon other games eg snake smash quiz time works not perfectly.
This is my account and I have already many valid transaction and valid registration account but I'm not eligible for win a Crazy Cannon Contest.
After complete all levels showed that Something not in order try sometimes. I have not placed any order but with this account I have done a lot of successfully products purchase.
My device Redmi Note 7 pro
Flipkart version 7.10
Operater Jio4g