Flipkart Complaints & Reviews

I made an order an order for realme 5s, after lots of try (Because this mobile always shown out of stock) mobile. The first time, it got cancelled,. Yet, without making any further complaints, i proceeded with a second order of the other company product as per their advice and after a day, i contact the support to know the progress only to hear that it has been cancelled yet again because my account failed a credibility check. I have been surprisingly blacklisted, for ordering some mobile phones of the same brand at different times. Now tell me if am i the only one who seems to think that' a totally ridiculous reason? I am blacklisted for being a good customer. The worst part is that i was never notified.. I purchased some gift voucher s for ordering that mobile, but now i am unable to use these gift cards. I have contacted to customer care on call centre (Also on socialmedia), but no positive response received. If that's the case, then it will be my last ever association with flipkart. Else i will make sure to delete this complaint.

I purchased the said washing machine from flipkart and the product was delivered on 25/02/20, there was no invoice along with the package. The i contacted flipkart customer care and informed that i didn't receive the invoice and, the godrej service people are asking for it. He replied that i will get over mail and i can also download from their site after 24 hrs. Of delivery. As i didn't receive it on mail and could not download, i sent the issue in detail to flipkart thro their site.in the meantime i received a mail communicating that the installation and demo scheduled is cancelled without citing any reason. All my efforts to contact them were in vain and there is no response or invoice. I doubt now whether they sold me a genuine product or not?

Dear sir/mam
Today i came to know that as after online ordering order id od[protected] date[protected] at 07:24 pm a mobile vivo v11 is sold by jay mata di india store
New delhi recieved it as dummy handset which is noted printed in back of my mobile.
I am continuously facing problem of network and internet speed related
So plz change replace it.

Order id od[protected]
Registered mobile number
[protected]
Registered email id [protected]@gmail.co

I ordered lenovo ht10 wireless earphones on 20february 2020 and its was delivered on same day. But when i opened it, the product was missing from the box. I made the full unboxing video of it and immediately complaint in their twitter handle including all proofs and i got a call back from their social media tema on same day and they appolozised me and told me that we will call u again within 24hrs with an update.in between that, the seller had cancelled my refund request two times by stating stupid reasons. So, 24hrs passed but still no callback and today at 22 februray 2020, i got an email that your account is blocked due to high return. I think they dont see that there was only 2 orders and not a single return was placed in that account except this one bcoz i got empty box. Now the social media team is not telling anything. I want atleast my money back for my lenovo order becoz i got empty box and its totally a cheating by flipkart.

I want my refund of 3899, i dont want ur account, i just need my money back bcoz u delivered empty box i have full unboxing video. They are not calling me also, i will go to kolkata’s consumer forum if they dont refund my 3899rs for missing item, i am chasing them from 10 days.

Good morning sir.
With reference to subject matter
I made transactions on 20th feb by flipkart 7999rs. After successful transaction product was canceled by seller. Without quantity they selling after that they not refund the amount i check with bank side they telling to check flipkart. But flipkart also no response. Last 10days i m waiting still amount not refund.

I have purchased so many products from flipkart, last 5 days i have ordered 2 speaker which was connecting issue & 1 pair shoes which was fitting issues. They send me 3 defected product when i complained for solutions they blocked my profile. I am 4years customer of flipkart, i have 1600 supercoins also. I am the valuable customer, but they blocked me.

I have ordered the material worth rs.399 and i paid the delivery amount of rs. 40 also. But delivery person not willing the deliver the product at my location. My location is one of the center location. Almost 500 people coming and going. When i asked this, he is saying he will not deliver the material. He said all these things very rudely.. I have been buying materials from flip kart almost 7 year now.. These kind of bad behaviours can create huge loss to the company.. So please take necessary action..

Order id - od[protected].. I want the product to be delivered at my location

My flipkart account got blocked recently and the reason they gave is generic copy paste.. I an a plus member and have multiple high value orders with minimal returns but getting no support from flipkart executives. Please look into this issue and resolve it asap. I hv many flipkart plus point which is at stake.

My user id: [protected]@gmail.com

My flipkart account ([protected]@gmail.com) has been blocked saying that there have been too many return requests.

I enquired them (Over phone, chat & email) to tell me about what return requests they are talking about but they have given me no answer about anything.in the last 6 months, there has been 2 return requests only (As per my memory) and i have ordered so many items. I can't give the exact figure as i have been logged...

I have ordered an google home on flipkart and it was shown that it will be delivered on march 1 2020, but when i tried to track my order today, it is showing as delivered today when i have not received it. When i even noted the tracking number and entered it in the ekart logistics website it shown me as delivered to the person but i never received the item. Please resolve this issue.

Dear sir
Filpkart se mene ek 489rs ka ek order kiya tha or uski delivery date 28/02/2020 th or vo product 27/02/2020 ko out of delivery ho gya tha uske baad jab mene delivery boy ko fone keya to vo bola ki aaj nahi aaunga kl aaunga or fir mene next day fone keya to bola ki aaj bhi nahi aaunga or mene filpkart me bhi complent kar di h liken ko dhyan nahi de rahe h costumer ko pagl bna rahe h so please help me.

Firstly i have ordered boat earphone on 20th february and it was cancelled by flipkart within a minute, again i ordered same product again they cancelled it and this go on two times more and at last they blocked my account. And all together they withhold (Rs 385 + rs 385 + rs 385 + rs 385 = rs 1540) total rs 1540. And in that they refunded only rs 385 and now still rs 1155 is remaining to get refund by flipkart.

After complaining the flipkart team they response me so rudely and harassing me by saying that do what you want to do.in my complain they go on repeating the same word that my purchase history is showing that i purchased the product that not intended for personal use.

But actually i am not the frequent user of flipkart, before purchasing on 20th february last i used flipkart 2 month back. I do not understand their trend that how i become the non personal user, on call they spoken me that i purchased 2 phone in a year 2015, 2 phone in year 2016 and 2 phone in year 2017, so on the basis of this they blocked my account in 2020, that is after 3 year.

If i am the non personal user why they blocked my account after 3 year, but actually i purchased all this phone for my family and for my relatives, from my point of view it does not show that i am the non personal user.

My initial complaint was made on jan 28 2020
We got response from flipkart as follows that order details are not received
We sent detaila l as

Model number bla43au680j1801171
Date of purchase 5 sept 2019
Mobile number [protected].
Mail id : [protected]@gmail. Comtracking id fmpp[protected]
We also opted for extended waranty by flipkart.
Datils are as per image

Till today complaint has been bot received proper response.

We procured the blaupunkt tv model number bla43au680j1801171 on sept 2019.
On first week of the decmber 19 we have not operated the tv as my father does not want the sound in room. But on 7 th december 2019 on putting the tv on we found verticle line occupied about 80 % space. And 20 % space showing the app log on display.
We logged number of compalint complaint on in dec 19 and jan 20 but as we have not received any feedback we contacted customer care. We have been asked to send the video on mobile number. After sending the video we got the feedback that the ty is broken. As we have not seen any broken appearance on display we requested to send the representative as it is under warranty.
Unfortunately it has been told that the visit will be on chargeable basis. As the tv is hanged on the connector the question of how it is broken is remain unanswered.

Being a reputed company we expect the proper service hence we once agin requested tham to depute the service representative for observing and resolving the issue.
On * th dec we sent mail we got reply that we are sorry to say but as per photos given to our executive it is broken. Led display consists of very thin layers of flexible sheet. It's not made up of glass so you are not able to see any scratch or damage mark on outer side of display even by touching. It happens by hard pressing or by collusion of any other object. Since it is physically damaged, it will not cover in warranty. It will be done on chargeable basis. If you approve the amount, we will work accordingly.
We are sorry to mention that without visiting and seeing the condition the decision is taken that tv display is broken. Is it not possible that it is due to inferior quality of dispaly? One of my relative got same problem in is samsung tv and they accpeted that it is possible in 1 to 2 % of tv and replaced display free of cnarge.
Further till date we have not received any feedback about quality of dispaly or commericail offer in writiiing.
On the top of that. I have been told that visit of executive will be on chargeable basis when the tv is under warranty

Further you will agree that purchasing of tv had only 3 months over. When tv is under warannty how the replacement is chargable basis and how even vist is being charged.

This type of answeres are not expected from the reputed brand like blaupunkt /flipkart and further no one is bothered to give answer thereafter (December) till date evena after sending number of reminders.

I hope that comapy will give right solution to this issue.

I ordered a samsung single door refrigerator on 23rd feb 2020, on the exchange offer with my old lg single door refrigerator. Yesterday, the delivery boy arrived, checked the old appliance, for about 45 minutes, took out all the items from the refrigerator. But, at the end, denied to exchange the product. There is no dent on my refrigerator, you can check it yourself, and they wasted my all precious time, checking it for such long time. I talked to the executive too, who rejected the item, he was extremely rude n made false excuse to reject the old fridge. It was preplanned, as the delivery boy didn't even bring the new fridge with him. This is extreme harassment from your side. This much just for rs 3000. Shame on this company. I'm prime customer on flipkart i feel shame on that. I shall never buy any product from this site, n never recommend anyone this site. I have exchanged several items from amazon and, they never created any issues, big mistake chose this site this time. At last, refund the money as fast as possible, i hope there will be no complication regarding it, at least.

My account is deactivate please open my account i dont return any product yet but flipkart says me you have unusually high number of return flipkart doing fraud with me because i ordered a iphone 1 pro max 64gb but the mobile is missing in the box i complaint to flipkart but flipkart not take any action or my account was blocked flipkart cheat with me of rs 102990 and flipkart do not any contact with me only one reply send me every time over system dedicated to high no of return etc i wana talk flipkart higher authority so please call me and take a action on this case

Dear flipkart my account has been blocked due to unforseen reason and i just want to tell you that i have placed an order named by redmi note 7 pro that one indicated as delivered by flipkart but after that social media team has updated me that we have not received any update from courier so we will issue refund tomorrow but they did not get back to me from 2 days so i would request you to provide refund either or replacement and in previous male you told me that your account closed and due to this reason refund will not be issued. Dear flipkart you know that courier service have not updated you then why you are saying non compatible reason please look into this and contact me earlier if you don't want to reinstate my account then no issue but i want my product either or my fund back to source. Amd as you told previous mail is non-satisfication mail for me so i request you to provide me resolution earlier or i will be forced to take a legal action against you
Please try to understand
Thanks
Order id-od[protected]

I got a phone delivered on 22th feb.. The phone was having issues which flipkart team didn't understood. Imei number of the phone is invalid. I asked for refund and as per the rules, the two visits of technician to my home were just waste of time. I got rejected twice for refund. I again asked for refund after rejection. After 2 days, flipkart team rejected as they say that the issue is resolved. I asked for the reason and they say that "we were trying to reach you through mail but you didn't responded the mail". I was surprised with my wifi connection and mobile data of all three popular networks that they didn't recieved any mail from flipkart.. I checked the mails from flipkart on almost 6-10 phones by adding email id to every phone but everytime it says no email found. Flipkart support team on call says that it was no reply on mail so we rejected but there in description of rejection was mentioned that the issue is resolved now as per technician visit. I filed a complaint against the technician who visited twice but there wasn't any result for that as they don't even tell how their technician is correct and i am wrong.. They think i am saying lie about the phone as the technician found no issues with the phone. I don't know how they say "customer is god" if they don't trust their customers. I don't don't even know which customer is god to them. So now i think it's just an idea to pass out 10 days of flipkart's refund and replacement policies so that all blame goes to realme company. Hope i am clear and if flipkart is having issues on above description, then i am ready to discuss on the call about how flipkart is scamming me.

I have completed kyc for flipkart pay later on 8 feb, and a limit of 5000 is showing in my account section of flipkart, but when i am on the payment page option to pay later is nt showing, regarding this i have called almost 10 times to customer care they jst say wait 1 day or till that day, i have waited day by day but issue still nt resolved, my friends pay later activated within a day,, my concern is if they do not want to give me this service why they take my personal details of aadhar with otp nd pan card, is this good,, if they dnt want to give me the service they simply say no why they making fool day by day... Please helpe regarding this

Mene 2 tarik ko iphone 11 white 128gb order kia aur 3 tarik ko mujhe order mila jab mene box open kia to usme mujhe mi ka power bank mila aur mene 6 bar return ki request update karwai but cancel par cancel 7th time me meri refund request accept kari gai aur jab aacpet hui tabh ekart logistic team mera mi ka power bank pickup karne ke liy mna kar rahai ki hum iphone he pickup karegaye na ki mi ka power bank to unka whishmaster bolta hai ekart ka agar ap flipkart se email karwado ki mi ka power bank pickup karlo to hum apka mi ka power bank pickup karlengaye 3 time meri pickup ki request ko cancel kardiya hai ekart ne aur abhi tak aj date of 27/02/2020 pickup nahi hua please meri help karne meri jaggo ghrak jaggo me ekart aur flipkat ki complaint ki hai aj he mera amount mujhe refund karwaya jaye amount hai 69990/-

To the concerned person,

I want to raise a complaint against Flipkart's service,

Hello, I am Soham Bose I have two accounts in Flipkart

In my account (no.1),
There I am a trusted buyer and a regular customer of Flipkart. Every month I use Flipkart to buy lots of products sometimes in cash on delivery and online banking. Since, I have a plus membership in my this account so Flipkart provided me this "pay later" option, which was actually very much appreciated.
But starting from November'2019, I started facing unexpected unecessary frustrating problems.
The main problem started, whenever I am trying to replace/return a product which were not up to my expectations.
Return/replacement falls under Flipkart's policy, Then whenever I am replacing or returning the product due to size issue or any other dispute, how come Flipkart is blocking my account??
Moreover, the pay later and shopping day of Flipkart is till 10th of next month, if they block my account then how am I suppose to use that "such promised" facility ??
My account got blocked and I am not able to pay my bill and it's not my fault, then how come Flipkart is adding dues to it???
I have contacted the customer care executive several times, they have always promised to solve my problems within 48hours via mails or calls! But look at me now, still writing my problems...!!

Whenever I ask customer executive anything regarding anything be it any product, product delivery they always put the blame on logistics and seller!
Whenever Flipkart asked to verify my account, be it the mail id, phone number, identity proof, adhar card proof etc I have always cooperated with it.

I want my account to be Unblocked, right away, right now I am not going to pay any dues.

In my account (no.2),
Since I have some daily needs so I had to open another account because after explaining my issues several times with the customer executives my problems were unsolved, they always promised me to send some mail and asked to revert back to it, I don't know what is that suppose to mean, I am an busy person it's not possible for me to always write a mail, am a phone person, I have requested them personally to look after the issues and kindly to pass it to some senior management who can solve it but as usual they never did that, the customer executive services of Flipkart is very poor, all they know is machine generated answers, I feel like I am talking to a dumb machines.
I bought a real me 5i phone from my second account, I got a dispute phone, it has a scratch on it, I immediately reported it to Flipkart the next day, then again they assured me they will find a solution, whereas nothing as promised was done instead they asked me for my "identity proof" isn't that funny??? The seller provided me a scratched phone, I should be the one asking for their business license proof!how come they cancelled my phone replacement????

This is the kind of facility Flipkart is providing to the customers???
Unethical business services!
Fake assurances!
What is the benefit of buying the "plus membership" then????
Regards,
Soham Bose
[protected]