Flipkart Complaints & Reviews

I have purchased led tv (40sm) (Case id ftev-dkdzzl-5j7oyq-dx3x94-qg9bywq) on 15th july online and delivered on 23rd july 2019. As per purchasing policy within 2 days of delivery flipkart has to install the product through the authorised agent. But now more than 20 days but installation not done even after number times complaint given through the customer care.

Everyday i am receiving messages we have arranged technician and will be installed. Around 3 pm daily i will receive message that installation rescheduled.

I am not able to use the product even after purchasing the product. Still i have not opened the product due warranty conditions.

I don't know either my ordered product is available inside or not? Why flipkart is fearing for installation.

Dear sir/mam,

I am not able to login my flipkart account for last 15 days as it is showing some error there so kindly resolve this issue as soon as possble.

I am also attaching a snapshot of the error that i is showing on my unsuccessful login try. So kindly rectify this issue so that i can continue to shop here.

Best regards
Lakshay sehgal

The book i got delivered is meant for sale only in bihar.
The mrp of the book was 350, but it costed me 380.
The concern is not the overpriced items, the concern is when it mean to be sell in bihar why it been sold through out india.

The order id : od[protected]

This could a route to avoid taxes and other income tax avoidance. Please look into the matter and educate me.

Dear team,

After the replacement received, there was installation that was suppose to happen. We got the message that it is scheduled to happen after two days from tv arrival. Suddenly, we received a message on next day stating that the installation is done successfully, which actually didn't happen and when we tried reaching flipkart customer care that is also not happening.

Every time after the installation, we get call for sharing the feedback, even that has not happened. I have attached the snapshot of the message, please check.

When replacement arrived there are dead pixel on panel, that was also supposed to be reported, even that has not happened. I am unable understand what is the exact issue here, tv arrived after so much of struggle, then issue with tv and then again struggle with replacement and technician issues.

When i received replaced tv, again dead pixels issue along with installation service issue.

What is the use of being flipkart plus member, if i have to face so many issues. This has happened with me for first time and earlier also i have purchased washing machine, fridge but no issues. This was a gift for my husband on his bday but thankfully ruined because of your services and lack of communication.

Spending so much money and purchasing something that we value and then such services ruin the complete trust over ecom.

I had bought a mobile on 26th July `19 from Flipkart Mobile app.
Model Name : Asus Zenfone Max M1 (Black 32 GB)
Price : INR 6, 999 /- (by HDFC Credit Card)
Order ID No: OD[protected]

Mobile delivered on 28th July`19.
But when I started to charge this mobile, charger & mobile getting overheat, which is unbearable to hold.
Thus, I requested to Flipkart for replace on 28th July 19 at night hour but request has rejected without any reason.
Again I requested to Flipkart for return/ refund . Return ID[protected]
Flipkart`s well trained & robot technician visited my home and without putting my mobile on charge, by physical appearance he put the remark that `mobile is OK`, and my refund request had been canceled by their portal.

Again I requested for return / refund on 2nd Aug 2019 (Return ID[protected], but without my concern or information Flipkart has canceled my request.

Now again 4th time I have requested (Return ID[protected]) on 5th Aug`19 but still there is no response from Flipkart.

In the last 6-7 days, i have call Flipkart`s customer care more than 10 times, but no use of this, always they sorry but there is no any outcome.

Flipkart is making their customer fool by providing them defective products and forcing them to keep the defect item. Not attending customer request under obligation time, only passing customer time so that, warrantee/return/refund time should be over and Flipkart would not be responsible for return/refund.
Flipkart is harassing me mentally very much. this is their customer service. I need my money back with interest and compensation of INR 75, 000/- for mentally torture me since last 8-9 days,

Maine 29/07/2019 ko flipkart se bpl led tv order kiya hai. Maine uske liye online payment kiya tha. Tvki kimat 8999 rupees hai. Lekin mere accounts se do bar 8999 rupees deduct ho gaye hai. Flipkart keh raha hai ki hamare delar ke account mein ek hi bar paise transfer ho gayee hai. Abhi ek week ho gaya tv to aa gaya lekin mere account main ruppes wapas bhi nahi aaye. To main kya karu

I have ordered a facewash on flipkart assured and as i opened it suddenly it got blast and even in no return policy flipkart agent refuse to work against it as they said it is not return policy.. I want solution for this problem i had to face.

Order id-od[protected]
Mobile no.[protected]

Am not a reseller.. Without any intimation thry blocked my account... Even when i bought the products i never returned many of them.. I purchased everything for my purpose not for reselling.. They mentioned me as reseller nd blocked my account.. I messaged many times even i mailed number of times but no use.. Even customer care no response at all
My email id linked to flipkart [protected]@gmail.com

Mere pass mobile me ek flipkart ka link aaya. Jisme mobile ka add tha. Maine jb us link pr click kiya aur link khul gya. Maine us link se mobile purchase kiya. Maine ye payment online debit card se kiya. Payment hone k baad mere pass order id product ki receive hue. Jb maine us order id ko track kiya to vo track nhi ho rhi thi. Order id photo me dikh rhi hogi, jo maine bheji h. Mere 1799 rupess ka payment hua hai. Mere sath flipkart ke naam per dhokhadhadi fraud hua hai. Mujhe jald se jald eska salution chahiye. Aur flipkart ke naam per jo mujhse fraud ke rup me rupees 1799 ka jo payment hua hai vo mujhe pura vspas chahiye. Mai asha karta hu ki mere es problam ko bahut hi gambhirta se lenge.

Maine ek vivo ka y17 mobile rs. 15990 men purchase kiya, jisake liye deliveryman ne 3 time s card se payment yah kahate huye karaya, ki transection successful nahi huaa lakin mere account se teeno baar amount debit ho gaya.
Mo.- [protected]
Mail id - [protected]@gmail.com
Dt of debit -03/07/2019.
Tab se lagatar amount refund ki maang kar raha hoon, lekin abhi tak mera amount refund nahi haa. So pl...

Hello

I'm writing to you guys in regards to the issue which is going through while to trying to order the phone MI K20 pro.im getting an error message "Sorry ABB is not enabled on your account". Which means I'm unable to claim the buyback for my phone which I'm using rite now that is V11 which I have purchased from flipkart as on dated 29 Oct 2018 and my buy back is valid till 30 Oct 2019. Previously I have ordered k20 pro by replacing the same phone and due to issues with the wish master my new phone was not delivered for which above is the incident number. I have now googled this error message and found that flipkart is playing with customers money and never resolved this error message of any customers who have raised a complaint. Hereby I'm now going to take this to the consumer court and will make this viral on all the social website that flipkart is playing with custoners money if no body gets back to me on this issue.

Regards
Bhavna

I already placed 3rd request For return and replacement of the product realmi x but continue 3rd time rejected by your side without any feedback and fake technician feedback
The technician came and confirmed the defect in Mobile Then I get a notification that the return request is rejected! I keep calling Flipkart to help but no help provide by filpcart I never told the technician that I'm satisfied with the resolution because this product is already damaged finger print is not working and camera lens is getting blurred after clicking 3 photos but nobody is listing my concern and continue denied my request, I call to the customer care representative and their manager but everytime they make fake promises that they will help me and rejected my request after call, this is a big fraud happen with me with fake return policy I have all call records, mails and pictures soon I'll file a complaint against you in consumer court coz this is the way you treat with your value customer
you are just doing fraud and making fool on the name of return policy by avoiding 10 days till the date of finish.
I am not going again to raise return request further.
Really pathetic experience with flipkart this time, too much disappointed. Looks like flipkart dont have any resolution other then raising and rejecting return request.

Attached snaps for evidence.

I was order the dslr lens, they will mentioned that has auto focus, but the auto focus has not working in the lens, I would like to refund my money back, but they will only offer replacement of the same product not refund or exchange the item, this is very disappointing to buy a product in flipkart, they will not mentioned the description auto focus is not work in particular dslrs blindly say auto focus lens only

Sir,
I have purchased realme 2 mobile from flipkart on 11/09/2018. My warranty period haven't overed yet and my mobile's screen is not displaying anything.
Since my warranty period is not overed yet i request you to look in the matter and provide me a new realme 2 mobile otherwise the trust from flipkart will broke and we will not buy further anything from flipkart.com.

I had booked one samsung galaxy note i phone on 27.07.2019, the 98% offer price of rs. 2500, your company already received from my bank debit card that above payment, but still no confirmation/ information/ no delivery to me from your company. So please salve the problems. The offer from 23.07.2019 to 26.07.2019 but confused and booking the product on 27.07.2019, so the mistake is not solve till day.

I purchase sony tv through flipkart by hdfc credit card on interest free scheme as assured by you in the scheme. Unfortunately, i saw additional charges every month (Six months) in my hdfc card in addition to monthly due. When i enquired hdfc, they said as per flipkart norms we are debiting. Selling a product under a scheme of interest free mode and then making additional charges in unfair trade practice.

Dear team,

Again my return request has been rejected without discussion with me.
This is the fourth time my request got cancelled with out even a single imformation. My issue has not been resolved neither discussed with me.
I have made an return request on 1st august 2019, as my honor 10 lite phone is not giving the performance upto the mark as described in the web site. The same was rejected automatically after 3 days. I neither receive call nor a email regarding my issue. The same was just cancel without consulting with me.
My order is is od[protected]
The screen touch is not at all smooth. While viewing picture by swiping from left to right & vice versa. Pinch to zoom in & zoom out is not working sometime, after putting little bit of pressure the same is working. The phone was freezing a little bit from the first day however it is increasing day by day. Some mini options on the screen/website is not clickable in one shot. Another big problem is battery draing. Aftet giving full charge and using nominal applications like facebook and whats app, it is lasting for 12-13 hrs.
Battery is draining too fast. Device getting heat while playing you tube video & facebook. Back camera is also not up to the mark. Has updated to latest software & have done a factory reset still the same is persisting.

Please have a look and do the needful at earliest-

Hello. I am a flipkart plus customer with so many good orders. And whenever there is a return created at my end it is 100%genuine. Below i have attached pictures of so poor puma pants delivered to me with sticker like tags. Such poor practices by flipkart. I had more than 300+coins. Flipkart cheated us by selling fake products. When you feel the fabric you will notice how cheap the quality of the product is. I have the flipkart package and the fake puma pants with me. Going to file a complaint of my account isn't unblocked.

I order phillips trimmer but i received nova trimmer in my parcel. I submitted complaint four time but everytime flipkart cancelled it. Everything they say your problem will be solved but after a day they they cancel return request.
I is clearly a cheat and flipkart is not helping us.
I ordered philips qt 4011 but i received nova trimmer in the packaging of phillips we didn't even got the charger but readings manuals are of phillips.
Flipkart is doing irresponsible feedback by not solving our problem.

I order this 3 denim shirts of three different colors for rs 999. I really liked the shirts i order it. Then i these i receive that are totally different from what i ordered or some simply a scam. I tried to call for replace they wont answer the calls.
They really tried to scam me. I am really trying for refund. I have mentioned order and a photocopy of sender and the details
Order id: 6940258