[Resolved]  Flipkart — unauthorized product purchase by other person using my debit card without my information

Address:Mumbai City, Maharashtra
Website:/www.consumercomplaints.in/new_complaint

I inform you that unauthorized purchasing on your site using my state bank of india debit card without my information deduct amount rs-5769 from my state bank of india a/c
1- 07-sep[protected]sep-2018) by debit card
Sbipg[protected]flipkart payments bangalore 1, 923.00
2- 07-sep[protected]sep-2018) by debit card
Sbipg[protected]flipkart payments bangalore 1, 923.00
3- 07-sep[protected]sep-2018) by debit card
Sbipg ns[protected]fkpayments mumbai 1, 923.00

My atm card no-starting 4 digit is 6074
& last 4 digit is 4508

I want to cancel this order & refund payment in my a/c
Order from this no.[protected] this is fraud no.
Purchase dt - 07/09/2018
Purchase time - 9.52 a. M
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Oct 12, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Sep 07, 2018
Updated by Prakashsriva
call for any information contact with me my phone no- [protected]
& Email ID- [protected]@rediffmail.com

Sep 07, 2018
Updated by Prakashsriva
so please check & Resloved My Problem as soon as possible
Regards
Pradeep Kumar Srivastava
Verified Support
Sep 11, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
Complaint comments 

Comments

Dear sir
I'm Sagar V MAHADEV My Account number is [protected]. I'm writing this mail regarding unauthorised transaction was done without sharing any details of my card & the OTP
Within one second three times transaction was done . I received an OTP on 10-37pm & I had not shared the otp with anyone & I have not shared my debit card with anyone account. The payment are follows
1st Payment RS 1989 at 10:37pm
2nd Payment RS 1989 at 10:37pm
3rd Payment RS 1989 at 10:38 pm
Sir I have received only one OTP & I have not shared my otp but transaction was done twice within one second & at 10: 38pm another transaction was done . I don't know how it is possible??
& I have attached the screenshot of the payments

I want my refund amount back .
Without solving the problem how you can mark resolved????

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