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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1477

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A
Ashish Kumra
from Bahjoi, Uttar Pradesh
Aug 16, 2018
Resolved
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Resolved

Address: Bareilly, Uttar Pradesh, 243001

I ordered vivo v9 youth mobile[protected] on flipkart due to exchange-offer with my old mobile. However at the time of delivery[protected] the delivery boy click some picture of my phone and told me we will send the photo to my seniors if they approved the phone then he can give me the phone. When i called him around 2 pm he told me he canceled my order. I understand the fact that there was work load on the delivery staff due to independence day sale but this sort of harassment done on customers. I have made emi of phone by axis bank credit card. So i have to pay interest for 9 month. So it's like punishment to me purchase phone from flipkat. My mobile no is [protected], my order id is od[protected]
+2 photos
Sep 17, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Aug 17, 2018
Flipkart Customer Care's response
We had interacted with the customer apologized for the inconvenience, as the Wish Master found that exchange product is of different brand, hence denied to pick the phone and deliver the new product. Seller has refunded the complete amount back to customer and hence case is closed.
Aug 17, 2018
Updated by Ashish Kumra
Fist of all i will tell u Product is same Samsung Galaxy J5, courier boy also take picture of the product. without informing me courier boy reject the request. i never reject to accept my phone. But Flipkat Message come i denied to accept the phone.Kindly see into the attached image.

I ordered realme 7 and I have exchange my Samsung j 7 max but at the time of pickup my phone he said he can't exchange my phone due to discoloration..but there is no any discoloration in my phone and flipkart already mention terms and conditions to exchange phone without any read these instructions e kart delivery boy rejected my phone he such a stupidly things from boy he told me that I m e kart delivery boy not from the flipkart so call to flipkart they will exchange your phone what the hell he was saying I don't know how s these delivery boy misbehaves to customer
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    S
    Singh Love3
    from Hyderabad, Telangana
    Aug 16, 2018
    Resolved
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    Address: New Delhi, Delhi, 110018
    Website: www.flipkart.com

    I have ordered the product oppo f7 from my user i'd number [protected] at flipkart and it has been cancelled by the courier company without any notification to me however i already applied for the reattempt for the delivery the product and i'm first attempt the courier boy has denied to deliver the product when i ask him why he is doing this then he said sorry sir i can't give you that product and said that don't do the shopping from flipkart do with amazon and said that the flipkart is not good service provider
    Sep 19, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 17, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      A
      Ahamed N
      from Coimbatore, Tamil Nadu
      Aug 16, 2018
      Resolved
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      Resolved

      Address: Bangalore, Karnataka
      Website: www.flipkart.com

      Hi team,

      I have made payment for my yonex muscle power racquet double times. Since i made the first payment and i got mail stating that my first payment was unsuccessful. So i made another payment. But while checking my bank statement, it has been processed two times and not yet reverted. I called customer care so many times but it was very worst experience. No one is taking responsibility and they are saying that they will arraging the call back. But i didn't recieve any of it. Even they are ready to transfer the call to supervisor. Kindly check my complaint and fix it asap. Otherwise i'll be taking legal action

      [incident: in[protected]]

      Email : [protected]@hotmail.com
      Sep 20, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 17, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Aug 17, 2018
      Flipkart Customer Care's response
      We have interacted with the customer, informed customer that the transaction is failed and only once we have received the amount for which we have delivered the product, hence requested to get in touch with the bank.
      Verified Support
      Aug 17, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Aug 20, 2018
      Flipkart Customer Care's response
      We have already interacted with the customer, informed customer that the transaction is failed and only once we have received the amount for which we have delivered the product, hence requested to get in touch with the bank.
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        S
        saurbh11
        from Eluru, Andhra Pradesh
        Aug 16, 2018
        Resolved
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        Resolved

        Hello
        Sir/Madam
        I am shailendra kumar singh, I Booked product flipkart product name- skayasia designer saree amount paid-5064, i got the product 15-08-18.
        I called the flipkart customer care i told, i want to return my product, because flipkart policy 30 days return, flipkart customer told your prodcut was not return.please help me because product quality is not good amount is heavy 5064rs.i will never shopping agin in future flipkart also speak my all friend.flipkart provide the service day to day very bad.please consumerhelpine help me this problem.
        Details about product-Courier awb no[protected] tracking id-FMP[protected] ODRER ID -OD[protected].

        My cell no-[protected], [protected]
        Please do action against flipkart .i cannot login my account in flipkart.
        login id-[protected]
        and please return my product.
        +2 photos
        Sep 27, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Aug 17, 2018
        Updated by saurbh11
        Hello
        sir/Ma'am
        I want to say that, already disabled my account flipkart, i cannot login my id.
        I contact customer care, he told me, your product was not return because return 2 other product previous.
        please help me sir because always trust cousmerhelpine.
        Thank you
        Verified Support
        Aug 17, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Aug 17, 2018
        Flipkart Customer Care's response
        Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
        Aug 18, 2018
        Updated by saurbh11
        I returned only 2-3 product you can charge your shipping charge, you have to send product very cheap quality, you can exchnage this product.
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          L
          Love rAul
          from Delhi, Delhi
          Aug 16, 2018
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110081

          I m a regular customer of flipkart i ordered a lots of article from flipkart.
          But this time i got a fake watch which cant to acceptable from customer because when we do online shopping regularly we face that kind of problems regularly but along with this i got fake watch, this is something which cant acceptable at all.
          I paid 8795/- amount for casio g 339 g shock watch.
          But this kind of experience are something which makes me scared that leaves to break my trust from flipkart.
          My flipkart i’d : [protected]@gmail.com
          And
          Number : [protected]
          My contact number is [protected]
          +1 photos
          +1 videos
          Sep 17, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 17, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            P
            Palashpue
            from Kolkata, West Bengal
            Aug 15, 2018
            Resolved
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            Resolved

            Address: 711106

            I have procured one mobile battery with order no od[protected]
            From cb infotech for samsang galaxy grand duos gt - i9082 (With high battery backup). The battery was delivered on 10/07/18 in my absence, which was received by my mother. After i returned back on 13/08/18, i have changed the battery of my handset and put it for charging for 4 to 5 hrs. As directed by cb infotech. But after charging, when i have tried to switch it on, it did not respond. I had tried to switch on my mobile repeatedly with this new battery, but every time there was no response. Now i am extremely upset with flipkert and want to return back the battery. I also want to get back the refund after returning the battery.
            +1 photos
            Sep 19, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 17, 2018
            Flipkart Customer Care's response
            We will revert on it.
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              S
              Shraddha071
              Aug 15, 2018
              Resolved
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              Resolved

              Address: Indore, Madhya Pradesh

              I ordered two bhaiya written rakhis and flipkart delivered me only one vira written rakhi out of nowhere. And they are saying all two rakhis have been delivered to me but i got only one and that too some another rakhi.
              And now they are saying their seller cannot do anything about it.
              I want to sue them for wasting my important time and money.
              And the wrong rakhi which they delivered is so small that not even a kid can wear it.
              It is such a waste.
              +1 photos
              Sep 17, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 17, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Aug 17, 2018
              Flipkart Customer Care's response
              We've interacted with the customer and provided a refund hence closing the complaint from our end.
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                9
                9999810804
                from Delhi, Delhi
                Aug 15, 2018
                Resolved
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                Resolved

                Address: Faridabad, Haryana, 121001

                I have ordered a 32 gb hp pen drive to gift my cousin but when i open it and check inside there was only a hp pen drive cover nd inside it there was only a old card reader... How can this silly thing happened?? My trust for flipcart now broke as i earlier listen from people it happen in real. I don't now what happed to it. How can be the delievery boy so irresponsible..? I won't the problem to be resolved as early as possible. I hope it will be benefical for ur company.
                +1 photos
                Sep 26, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Aug 17, 2018
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                  A
                  abinaya kalidoss
                  from Chennai, Tamil Nadu
                  Aug 15, 2018
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                  I have ordered 2 packs of men's breifs on 11th August 2018.. order I'd: OD[protected]p I have paid through net banking and the ordered has been placed on that day itself. But it's not processed yet.. what a the reason for that.. if I cancel my order means, in how many days will you refund the amount
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                    S
                    Shrikant Yelave
                    from Pune, Maharashtra
                    Aug 15, 2018
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra

                    I am unable to login to flipkart account my flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                    Pl solve this problem vastly
                    I want to bye mobile phone before next 4 days

                    Phone:[protected]
                    Email-shri. [protected]@gmail.com
                    Sep 16, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 16, 2018
                    Flipkart Customer Care's response
                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                    Verified Support
                    Aug 16, 2018
                    Flipkart Customer Care's response
                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                      S
                      Shabbir Najmuddin Jaorawala
                      from Raipur, Chhattisgarh
                      Aug 15, 2018
                      Resolved
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                      Resolved

                      I have place an order on independence day sale they shipped product and when it reached my home town they cancelled it... And do the arrogent behaviour by sukanya the supervisor...I also ask the them that I want to talk to floor manager but the floor manager denied... they are running the fake sale and not delivering the product
                      they have wasted my improtant time as on that period many companies like paytm and amazon were also running sale... But I trust this fake company and they are now telling me to reorder a freash order and telling me to pay more then 4000 which I paid earlier... I don't want refund I want same product with compensation for harrasing me by arrogent behaviour and wasting my important time..
                      Sep 30, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 17, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Aug 17, 2018
                      Updated by Shabbir Najmuddin Jaorawala
                      they have called me tell me that they will not provide resolution... they clearly denied...
                      they have called me tell me that they will not provide resolution... they clearly denied...
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                        R
                        from Gurgaon, Haryana
                        Aug 15, 2018
                        Resolved
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                        Resolved

                        Address: Gurgaon, Haryana, 122002
                        Website: FlipKart

                        Hi sir,
                        Flipkart order number od[protected] was delivered partially to me and even after registering complain same day they have neither return the money to source or given me product. They would have cheated many people in such way please help here.
                        Order delivered on 15th july, same day i made call and registered the issues, post that no response and again i called than they said pick will be arranged since than i made 3-4 calls and every time they said some or other issues finally now they are saying it is out of policy so they were waiting for this, and i am also getting calls from there paylater unit, one unit of flipkart does cheating and other one asking money
                        Sep 29, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 16, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          N
                          Namita Parolia
                          from Noida, Uttar Pradesh
                          Aug 15, 2018
                          Resolved
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                          Resolved

                          Address: 122009
                          Website: www.flipkart.com

                          I ordered a xiami note pro from flipkart around 10 days back on exchange basis. The guy who came to deliver the phone said his phone is not working so he would not be able to exchange my phone and will come back later in the day. Follow ups with flipkart - was told that they will attempt at getting it delievered again - no body does - now the order has been cancelled and i am being asked to buy the same product at a higher price of rs 15000 - these guys are crooks and frauds of the first order - my refund has also not been processed - have to wait for 10 days for that
                          Sep 30, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 16, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            S
                            Sujoy8759
                            from Haldia, West Bengal
                            Aug 15, 2018
                            Resolved
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                            Resolved

                            Address: 721425
                            Website: Www.flipkart.com

                            I have ordered a honor 9n mobile throw flipkart. Than i got an empty parcel throw the delivery than i call flipkart customer care but they dont care about my problem and dont solve my issue. It cost me 13999 rs. I have pay this amount throw the delivery. Then i create return request throw flipkart application. At first they told me the issue will be solved but they dont solve my issue. They rejected my request 7 times. Please help me sir. I am helpless
                            Aug 18, 2018
                            Complaint marked as Resolved 
                            sir, they are blocked my flipkart account. so i did not see anything on my account. please help me to get this done
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 16, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Aug 16, 2018
                            Updated by Sujoy8759
                            They only reject my request 9 times
                            Aug 16, 2018
                            Updated by Sujoy8759
                            Pls sir help me
                            Aug 18, 2018
                            Updated by Sujoy8759
                            help me sir
                            Aug 18, 2018
                            Updated by Sujoy8759
                            sir flipkart has a big market but they are fraud.. help me sir
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                              S
                              sumit sad whatsapp status
                              from Saharanpur, Uttar Pradesh
                              Aug 15, 2018
                              Resolved
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                              Resolved

                              Address: 140308

                              Sir i have order a redmi mobile but i received samsung keypad mobile i have many time call to flipkart customer care and take complaint but nobody takes action in my complaint please help me sir an takes action flipkart and please refund my money and my mobile number is [protected] and order id is od[protected] and my payment done by debit card
                              Oct 6, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 16, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Sep 05, 2018
                              Flipkart Customer Care's response
                              We've interacted with the customer and delivered the new replacement and customer is happy with the resolution, hence closing the complaint from our end.
                              Flipkart — order placed but not showing in order history.my addressed phone number is different to that of my registered mobile number.so i couldn't track my order.And also i couldn't cancel it.please help me
                              Himalaya herbal wipes not deliverd
                              Hhhhppp's reply, Aug 10, 2018
                              Not deliverd
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                                H
                                Hemant Bhartiya
                                from Gurgaon, Haryana
                                Aug 15, 2018
                                Resolved
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                                Resolved

                                Address: Palwal, Haryana, 121102
                                Website: www.flipkart.com

                                Dear sir/madam,

                                Subject:- flipkart not delivered my order. Cancelled the order without any notification.

                                I placed a cellphone (Order id od[protected] on 11/08/2018. My order shipped on 12/08/18. On 13/08/18 courier guys called me, i asked him to collect the order till 6pm or next day. But after sometime i got a msg from ekatr as :- (Msg received :-failed delivery (Verification failed): moto g6 play (Indigo b... With tracking id fmpp[protected] from flipkart.com cannot be delivered as corresponding pickup item was rejected. Contact flipkart.com cs for further assistance. Click to give feedback: http://ekrt.in/g~u4wLuuuN).

                                The order has been cancelled by flipkart without any notification. Same day i contact to flipkart customer care executive regarding the same issue. Executive asked me that we have raised a complain to reattempt the order and will be delivered with next working days. Then i received the msg (Delivery update: your order [mobile] with tracking id fmpp[protected] will be delivered by a courier executive. Please dial [protected] and use the pin 123 when prompted to speak with the courier executive. Please note, these details are valid only for today.) i tried many times to connect to thr courier executive but not able to connect.

                                Again i called to customer care in evening of 13.08.18. Hain i got the same answer that your order was not cancelled, your order will be received within 2 working days.

                                Again i called on 14.08.18 to flipkart customer care executive to confirm tha status of my order. Again i got the same answer that your reattempt request is in process. He said that as per rules we tried 3 times for reattempt even as per your time availability. Your order will be placed to you within next 2 working days surely.

                                But today i got the mail that your refund successfully processed on 15.08.18 at 2:47am. Hain i called to customer care to know why my order was cancelled. I asked him that i don't want refund as i was saying for last 2-3 days. He didn't have the answer of my question because flipkart not tried for reattempt for not a single time. Now they cancelled my order without any notification.

                                So please help me to get my existing order at any cost. I don't want my refund from flipkart.

                                Thanks & regards,
                                Hemant kumar
                                +3 photos
                                Sep 20, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 16, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                I Bought a new Clothes hanger from Flipkart and 1 part was missing I send u a video also of that part, I need one more part like that so I need it as fast as possible
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                                  A
                                  Abhijith C Nair
                                  from Guruvayur, Kerala
                                  Aug 15, 2018
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                                  I had ordered an redmi note 5 pro on 13th aug through flipkart and it's an fassured product which is showing it will only delivered by 28th and when i try to track my order through flipkart its showing seller yet to confirm i want to know the status of my product and wish for an early delivery please do the needful
                                  Order id is : od[protected]
                                  +1 photos
                                  hello Abhijit,

                                  Did you get the delivery, because i also facing the same issue
                                  This Seller is fraud. I'm facing the same issue. Lot of complaints regarding the Seller. The item is shipped from Chennai and I'm in chennai. They are showing 15 days for delivery and item is shown as shipped. But unable to track. I think it is a Financial Scam by Flipkart to generate cash flow. They take orders, but wont deliver and give refund later. So they can hold huge cash for abt a month.
                                  I order Redmi note 5 pro yesterday i.e on[protected] but still it showing seller is process Ur order i think its very slow

                                  redmi note 5 pro - Comment #3251980 - Image #0
                                  Pincode is not available

                                  redmi note 5 pro - Comment #3666387 - Image #0
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                                    U
                                    Ummehaani yusuf
                                    from Allahabad, Uttar Pradesh
                                    Aug 15, 2018
                                    Resolved
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                                    Resolved

                                    Address: Kanpur, Uttar Pradesh, 208010
                                    Website: [email protected]

                                    By mistake i have uninstalled the flipkart app from my phone and the mobile number which is linked with the flipkart account is now no more in use. So i am unable to log into my flipkart account. I did plethora of calls to all the customer care number of flipkart but not even once anyone answered. Each and every time i called it was like "sorry all our executives are busy". I mailed to flipkart but still no response is there. Hope now my problem gets solved and i would suggest kindly pay attention towards customer satisfaction and there queries.
                                    Sep 23, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 16, 2018
                                    Flipkart Customer Care's response
                                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                                      R
                                      Ragisingh
                                      from Mumbai, Maharashtra
                                      Aug 14, 2018
                                      Resolved
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                                      Resolved

                                      Address: Thane, Maharashtra, 401209
                                      Website: Flipkart

                                      My bed size is big and my room is small requested hometown staff to replace the same but no one is helping, please help in replacing the bed so i can use it. Flip kart team i trust you and your consumers are getting affected because these companies are not paying attention to customer feedback and complaints, hence request your team to take some action against these company. Please send me confirmation on [protected]@gmail.com
                                      Sep 26, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 15, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Aug 21, 2018
                                      Flipkart Customer Care's response
                                      Customer raised a complaint stating that the product delivered is bigger as there is no space to keep the product inside her house so she wants an exchange with another size. We have interacted with the customer and informed that the seller does not have an exchange policy for this product. Hence, closing the complaint from our end.
                                      My Flipkart account has been deactivated. And now I want to be activate but it's not activating.. My account is connected with my mobile number..it is not connected to email. When I enters mobile no and my account password it shows the account is invalid so please solve this problem.. Quickly..
                                      Flipkart is cheating me and i am giving legal notice thru speed post this web site
                                      Item change please return mix mx two will be returned my item my item delivery please two day not be complaint I'm big step I'm tag on face book and other

                                      want to replace bed but hometown is not helping - Comment #3184667 - Image #0
                                      want to replace bed but hometown is not helping - Comment #3184667 - Image #1
                                      Waseem Choudhary's reply, Aug 14, 2018
                                      Solve
                                      My Refund is not receive... Flipkart only date pr date promise but today 15days but my problem not solve... Complaint no. IN[protected] please fast solved my problem... My filpkart register number [protected]

                                      want to replace bed but hometown is not helping - Comment #3184681 - Image #0
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                                        yadhu123
                                        from Shoranur, Kerala
                                        Aug 14, 2018
                                        Resolved
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                                        Resolved

                                        Address: Ernakulam, Kerala

                                        I have ordered pegion prussure cooker on 10th of august. It is said that it will be delivered by 12th august 2018 but it was delayed for 2 days because of some personal problems of the delivering staff. On 14th august he ranged and said he is in our near location. I went there within 2 minutes from his call but he went without delivering the product.. I waited for 48 hours for the product from the delivering date and the staff cant even wait for 2 minutes.. Whats the meaning of this type of home delevery???
                                        Sep 23, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 15, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Aug 18, 2018
                                        Flipkart Customer Care's response
                                        Customer raised a complaint regarding the delay in delivery of order. Customer has cancelled the order due to delay in delivery. We have interacted with the customer and informed we have taken this as feedback to minimize this kind of issues, customer agreed. Hence, closing the complaint from our end.
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