Flipkart Complaints & Reviews

My order id: OD[protected]. Actually the delivery of my ordered item is on 23/08/2018 but Today only i received my ordered item, means after 5 days of delay . Above all this, my ordered item is damaged . Plz replace me the above ordered item with new one .

I ordered this headphones today but i am very disappointed by its ear coushion build quality, just after 10 min of its use my ears starts paining hardly and warm.
So i did the return refund process but there was no option for refund, there was only replacement option.
I want my money back.
One the same thing happened with amazon also but that happened so nicely, in just two hours i got my money back because of the product dissatisfaction.

Against OD[protected], I have ordered HP 680 Twin pack Single Color Ink. Out of combo of two, I have used one Ink previously. The first Ink cartridge pack was good. Today first Ink cartridge was over and I have tried to replace the second INK cartridge from Combo then I am getting error attached in the photo."Remove and Reinstall the indicated cartridge making sure it is correctly installed. If this message continues to appear replace the indicated cartridge I have tried multiple times to install the ink cartridge but i am getting the same error. I have using this printer since more than 1 year but I have not get any error like that. I have again tried with another old Ink Cartridge and old ink cartridge is also fine.

I believe that I have received the faulty product from flipkart.com and request to replace the same because of inferior product quality. Also, Flipkart can get it check Ink level of faulty cartridge. Expiry date: 23/02/2020 Sl no: [protected]

I ordered the smart phone on flipkart via. flash sell order is also got confirmed but after 02:30 hrs. the order got cancelled by the seller by citing the reason limitted stock. It was not expected from flipkart. Flipkart should give me special previlage to obtain it.
order No. = OD[protected]

I have cancelled the Order having Order ID OD[protected] in the month of July 2018. Its been more than one month and still i did not received refund of Rs.1206/-.

My calls to Customer Care and email to [protected]@flipkart could not help me to get amount back. There is no proper update from Flipkart support team.
Can you please help me to get refund of Rs.1206/-?

I ordered a mobile pocophone poco f1 mrp: 20990 on 29 august 2018. The order had been placed and i had received confirmation sms notification regarding the same. But at 2:25 pm the order got automatically cancelled with no proper explanation what so ever. This should be purely considered as breach of contract!
Thanks and regards
Ankit maahich
Contact: [protected]@gmail.com

I got the below message today morning. Bit know one called me yet... I want this delivery today or tomorrow. Because of my daughter birthday tomorrow...
And the number was given in message is wrong. It is always out of reach...

Out for delivery: yellow bee girls sling... With tracking id fmpc[protected] from flipkart.com, will be delivered today by an ekart service partner (Call [protected]). Please pay rs.449.0 by cash.

Hello there,

My name is ravi makwana. I have been using flipkart from many years now and had ordered several items from there and i am a very genuine customer. Before a month i ordered a mobile during a flash sale. But they cancelled my order. After several phone calls and emails they told me that my account has been deactivated due to irregularities in my payment methods. As far as i remember there is no such issues form my side. Now i cant login to my account from past several days. So i request flipkart personnel to please look in matter and suggest my the steps to reactivate my account again. I need my account back as the order other items without making other account as i use only one sim card. So to make new account i need another mobile number which i dont have. Please suggest a solution.

I purchased the kross globate front disc brakes cycle from flipkart on dated 17 july 2018 with order no od[protected] and delivered on dated 31 july 18 with damage condition. I raised the concern with flipkart cc and filed the return request for the order. They approved the return request on dated 2nd august & give the expected date to pick up 20 the august. Till date neither the cycle is pickup nor the refund issued by the flipkart.
Please do the needful to resolve my issue.

Really very much worried of this flipkart services.

I have ordered a mobile meizu m3 note on 2nd august 2018, after many delays (With out any proper reason) got the product by 23rd august 2018.

After opening of the box come to know that i received the different product. Instead of meizu m3 note i got moto g4.

And raised an return request immediately but till now no person has come o collect my product and last date to return is september 1st 2018..

Please flipkart team respond to this complaint soon and resolve it by 30th august 2018.

If it is not going solve my 30th august i am going to take severe action and for that i am not the responsible person.

I am not understanding why this flipkart customer care is soo reckless.

Dear consumer complaints team,

After contacting flipkart several times i did not get any resolution. I was called today on 28th august saying that it is not possible to return the product. I have written many e mails to flipkart telling them that the product stopped working after few days of buying and it is defective. The product do not solve the porpous hence it should be returned. I requested them many times to take the product back and return my money.in return i was only assured that they are contacting the seller. But they never sent me any communication between flipkart and the seller. I was never provided with any resolution. I am only told that they can not help me returning the product because their return window is closed. Kindly help me and guide me to take the matter to consumer court. Flipkart had a very very poor customer service and simply rejected any help. Not only me but many other people have written very bad reviews about this product. They are also facing similar issues like me. The porpous of the product is to provide clean water and if it's not doing that means it's defective. I am really feeling cheated. Kindly help me as i am really annoyed with flipkart and will take any legal action to make all this correct. Please guide me further.

Regards,
Sonia boasman

My earlier complaint is given below

Order id: [protected]

I bought a product called "aqua sure instant with kitanu magnet gravity" from flipkart online shopping website. It was delivered to me on 4th of august 2018. Order number[protected]. It was written on the website that this can clean 850 liters of water.

I have used it two or three times only in the last few days and now it has stopped working.in place of cleaning water it's coming out from sides that means it's not solving the purpose.

Today i called flipkart to return the product but i was told that return window was for only 10 days so they can not return the product. They told me this product does not come with any warranty so i should contact the company service center.

Aquasure is a small product and the company does not sell it directly. They can not repair it either. When i told flipkart that it's your responsibility to take it back as i am feeling cheated buying it from you. I got no support from flipkart. They have sold me a defective product and now they are not ready to return either. Kindly help me in this regard as i am sure this product is either not original or used. If it says it can clean 750 liters of water that should be taken as warrunty. It's a lie selling a product saying it cleans 750 litters of water when it could not even clean 50-60 liters.

Kindly help me in this regard. I would like to take the matter to the consumer court. Kindly guide me the way.

Regards,
Sonia boasman,
Phone: [protected]

Ordervid: od[protected].
Invoice no: fabplj[protected].
I ordered two books on 17th august. I got delivered on 22nd august. But sad thing is, one book is missing. I received only one book, but paid for two books.
I raised complaint. Already 8-9 days, no response from flipkart. Pathetic flipkart service. I have no trust on flipkart, for future shopping. Fraud fraud from so called no 1 e-commerce site

Order placed on flipkart on 25th aug 2018 having id:od[protected]Amount rs 11499.00).'

Message received from ad-ekartl on 26th at 11:45 am
Out for delivery:assus zenfone max pro m... With tracking id fmpp[protected] from flipkart.com will be delivered before 7 pm today by ekart wish master (Call [protected])

We waited on the same day till night but not delivered.

Message received from tx-ekartl on 27th at 07 20 am
Delivered: asus zenfone max pro m... From flipkart.com was delivered.

Immediately call to above wish master delivery person, he told that not delivered but unforunately it is showing, will check in office and revert you shortly.
Next day again called the same person/number he told iam on off today, will check tomarrow.

Again called next day, he is not lifting and not responding till 29th and product was not delivered..

Hi,
I orderd ac from flipkart.
Order no. Is od[protected]
It was expected to be delivered on 20th aug 2018, after complaining to customer care n number of times still i am not able to exact status of my ac. Whenever i call to customer care they ask me to wait for another 24 hours. They also don't know the status and reason of delay in deliver.
I need its solution asap.
Please look into tjis matter.
Thanks,
Mudit
[protected]

4 incidents had been created and flikart closed them with out resolution
Sending standard template email responses. I seriously do not understand why bank or buyer shall be responsible for failed transaction? Its clearly mentioned in my case that amount is not refunded after 20+ days and response says "amount should have been refunded by now"

Below statement is listed in flipkart website. Not sure why flipkart staff are not aware of same wasting customers time to chase them up

https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=55bf507...⇄
In the rare event of the amount not being credited by the date promised, you can contact us as we will work with the bank to get it done.

It had been 3+ weeks and rs9, 9999 to be refunded immediately to my account.

Failed order 'od[protected]'
28th aug incident: in[protected]
28th aug in[protected]
27th aug incident: in[protected]
7th aug incident: in[protected]

Hi,

Thanks for writing in.

We understand your concern about the payment of your 'redmi note 5 (Black, 32 gb)' with the order id: od[protected].

We are sorry to hear that your order didn't go through as the seller has not received the payment for the order od[protected] due to a system error.

In the unlikely event of the amount being debited from your bank account, it should have been credited by now.

In case you have not received your refund, please get in touch with your bank.

If you still wish to buy the item, you can place a new order and can also choose cash on delivery as the payment mode.

However, we are not able to provide you any transaction id as the seller has not received the payment.

Hope you understand.

Regards,
Vinayak kumar
Flipkart customer support
Auto-response[protected]:27:03)
Hi,

Thanks for writing to us. We have received your query and will get back to you within the next 24 hours.

[this is an auto-generated response. Please do not reply to this email.]

Thanks,
Team flipkart
Your query[protected]:26:54)
Up on my refund flipkart staff are doing time pass 4 incidents closed. I will post it on some consumer forum with email chain if refund not issued immediately

Amount debited from my bank account, payment done on flipkart site. If seller received or not received is not my problem. Why will bank address this problem? Did flipkart staff check whether refund is made or just replying some template responses? Do you have any transaction reference for refund made to me? Check with bank and ensure refund is made.

Below statement is listed in flipkart website.
https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=55bf507...⇄
In the rare event of the amount not being credited by the date promised, you can contact us as we will work with the bank to get it done.

Rs9, 9999 to be refunded immediately to my account.

Order 'od[protected]'
28th aug incident: in[protected]
28th aug in[protected]
27th aug incident: in[protected]
7th aug incident: in[protected]

Order no : od[protected],

Delivery address
Nishant ahuja
A2/203 nyati elan, bakori road wagholi, pune - 412207, maharashtra

The rakhi which i ordered, was not delivered instead of that some other low price rakhis are delivered. The payment was made with order by debit card.

I request you to look into this matter because this type of carelessness is not expected by such a trusted platform. And i request to compensate my lost by refunding my amount.

Pfa: photo of my order, delivered product, and the bill.

Against order : od[protected], product : samsung 275 l frost free double door 3 star refrigerator on 17th august i have paid rs.26, 498.00 through bajajfin but flipkart not able to deliver product in time, so i cancelled my order and claim my refund but my amount not refund till now.

My finanser m/s bajajfin will deduct money from my bank account from 02.09.2018 on-words.

We already informed your representative and she assured me refund will be initiated and will reflect in my account before 02.09.20
18.
Kindly confirmed.

I have placed an order of Kobo 24kgs adjustable dumbell from flipkart on 16th July 2018 and my order status has been updated that the product has been delivered to me on 8.aug.2018 11:59pm and I have not received any of the products from the delivery service, i called the flipkart customer service and they told me to wait till 20th Aug and I was waiting for the product but I did not receive the product till today, i have asked them to send me the courier name and invoice of my order via email, but they do not respond, i dont know what to do with it, i want you to please help me out, my order ID-OD[protected]

I bought honor 9 n from flipkart on 16 aug 2018 through order id:- od[protected] i had given my office address for delivery. On sunday 19 aug i received a call from delivery boy that your courier has come. As it was sunday i was not in the office so i asked delivery boy to deliver it to guard and after delivering to guard he should connect the call to me confirming that he has delivered it. I received an sms regarding delivery of my courier. As i didn’t receive call from delivery boy so i called my guard to enquire about delivery. He said no one has come to deliver any parcel. Then i contacted flipkart they asked me to wait till 9 p. M.
I started calling the courier company’s number, phone was switched off. I continuously tried calling. Next day morning i came to office and checked the cctv footage but can’t see any delivery boy coming and delivering it. Then i again called customer care number of flipkart to report the matter and i also came to know that my false signature have been made to show that it has been delivered. Since then i am continuously following up with flipkart but there is no response.
I was asked to wait till 24 august 2018 but there is neither any call nor any resolution of the problem. If we call them they keep our call on hold for a long time and every day they ask for 24 more hours to get it resolved.
As i have already paid money for the product and product also not delivered to me i have no option just to listen to them whatever they say. I am feeling cheated and i can see my hard earned money being fraudulently taken by flipkart. I request you to kindly look into matter and save my hard earned money. I want either my phone or my money back.

My delivery date is 27/08/2018 but note delivery on this date I contact to Flipkart caustmer care no but he told me. I will be delivere your item 31/08/2018 and I give to 100 rupes in our Flipkart wallet due to note delivery at on time. So solve my problem as soon as possible sir
Regards
Mukesh Kumar
[protected]