Submit a Complaint
Mobile Handsets
Flipkart

[Resolved]  Flipkart — wrong information provided

Address:New Delhi, Delhi, 110092

My name is mayank shukla, i have purchased a philips head phone order id : od[protected] from flipkart and its not working properly so when i called flipkart for the addressal they have provided address of service centre nearby to my place but when i reached there they said they are not dealing with the product with which i have an issue. So i am being doomed by the executive of flipkart for providing misleading information to the customers. Now they are saying sorry and providing me details of another service centre. Please resolve my issue.
Was this information helpful?
No (0)
Yes (0)
Jun 7, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 03, 2018
Flipkart Customer Care's response We will revert on it.
Verified Support
May 04, 2018
Flipkart Customer Care's response As interacted with the customer the issue is resolved now hence closing this case from our end.
Verified Support
May 05, 2018
Flipkart Customer Care's response Customer's Issue: Product not working properly
We have interacted with the customer and informed that the product is out of seller replacement policy and informed the customer that he can visit authorized service center. Closing the case from our end.
Complaint comments 
3 Comments

Related Flipkart reviews

[Resolved]Flipkart.com - Book Not Recieved3[Resolved]Flipkart.com - False promise and shipment failure25[Resolved]Flipkart - The people working in Flipkart3[Resolved]Flipkart - List Price & Discount1[Resolved]Flipkart - Adidas fluo m running shoes for men
View all 46718 Flipkart Reviews

Comments

I ordered AC from flipkart, and the delivery date was 21st april 2018, still i havn't receive any call regarding my delivery ..
worst service of flipkart..
Reply
I need bill for mobile MI 4A ordered through Flipkart.
Order Date .[protected]
Transaction Bank - SBI
Customer Name - Rajan Sharma
Address - Radhekunj Society
H N 50, Mahesana .384001
Gujrat
Mobile number . [protected]
Reply
Sir
i am praveen khandelwall
i purchase maicromex split ac 1.5 ton
this product quwlity very poor
i am not setisfied this product
not a work proparly
so plz help
i complain flipkart but not a propar respons me
my mobile no. [protected]
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46718
    Pending
    0
    Resolved
    25444
    View all 46718 Flipkart reviews & complaints
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information