Flipkart Complaints & Reviews

I bought a laptop from flipkart on apr 26th 2018.

It is not even more than a month. Dated 13th may 2018 the charger is not working.

I called the flipkart customer executive. They are not ready to take any action on it.

I got a very bad response from them. They reacted as if flipkart is not responsible once the goods sold to its customers.

Its not even more than a month charger is not working. Asked for the replacement but they denied without even trying to talk to the seller. It is really disappointing such a online shopping site not even listening to the customers.

I need the charger of the laptop to be replaced

My phone got switch off suddenly and it not working anymore. Lenevo service center claiming that warranty seal and one screw is missing therefore they can't repair my phone under warranty conditions. And it been only four months to purchased the phone ie lenovo k8 plus, ordered on 8th dec 2017. And i have not open the phone so how the warranty seal got missed??. Please answer my question. And i request flipkart to repair my phone under warranty conditions or replace my phone as soon as possible or refund my money.
Lenovo service center is the first people opened and checked that warranty seal is missing.
Address of the service center is 'laitumkhrah police point, 2nd floor, above dominos, contact :[protected]'.

Dear team,
What are u doing.?? Scaling with services compromise does not long last. I"ll not prefer and advise to anyone to purchase from flipkart.
It is bad experience. Poor services. Careless team. Somthing wrong with management.
This is very disappointing without any information your team is cancelling my return request.
I ordered for casio watch. 3rd may i received the delivery. When i opened the parcel that moment was very shocked for me. The product was different from which i saw on website. It was a different brand product without tags.

I have raised the request for return the item. The pickup guy came for the pickup and he denied to pick the item, he said that they want a mail from flipkart regarding this.

Then i called to your customer care they informed me that i have raised the request for the same. On 13th may i received the call and your said to me that the have raised the return request now delivery guy will not say for any e-mail.

Yesterday delivery guy called me and said they want e-mail, i said to him that come to location i want to speak, he said that he’ll come in 10 min, after i hour i’m taking follow-up from him again he said that he is coming and no one has come and without any info. You have cancelled the req. I don't know without visit why they have cancelled the return request.

No one is giving proper response. They just saying that we are giving you assurance that the product will pickup soon. Can’t you do a mail to your e-kart team regarding the same so that they can pick-up the product.

I don't know was it is ur seller mistake or not but i don't want this product.

Flipkart do something before you lost your customer, take some actioned against the person who did this.
May i know the reason for this? I need complete details.
Kindly look into this matter from your side
Thank you
Adv. Arjun
[protected]

In flipkart i bought a voltas ac.1.5 ton through zestmoney gift voucher s. I received order confirmation message. See this (Order placed: your order for voltas 1.5 ton 3 star... With order id od[protected] amounting to rs.28999 has been received. Your delivery is scheduled on tue, may 22, 2018 between 8:00 am and 8:00 pm. We will send you an update when your order is packed/shipped.) but now saying we not received any amount.
(What is this i loss my money. Iam suffering this issue. Please give back refund.)

I have proof s for further proceedings. Thank u
Jagadeesh babu battu.
[protected].

On[protected] i have ordered stun gun on flipkart.
I used online payment. Payment has done and amount rs.451 is also debited from my account.
But order is not placed. No order showing in my flipkart account.
It's a humble request,
Either place my order or refund me my amount.
Any of flipkart customer service contacts are not responding. There is no 24x7 customer help. None of their executives are responding.

Recieved REDMI NOTE 5 from flipkart on 26th April.
I was using this and suddenly i observed that the microphones are not working properly.
I raised the complaint and a technician is assigned.
He called me and i explained him the issues and requested him to call me in next day as i was quite busy at that time.
I again received a call from flip kart stating that your replacement will be done by 9th of May and pickup will be done from the same address on which the product is delivered.
I agreed to this.
But some days before i got to know that my return/replacement request is cancelled as i was unable to give time to technician.

But i want to ask, when i had asked him to call on next day why he has not called and why he has given feedback that i am unable to give him time.

It is like i have made a mistake by being a regular customer to Flip kart.
What ever feedback your technician gives does it means that it is correct??

Request you to please reassign a technician and replace the product

This is my 3rd such experience. With every passing day the services are getting hampered/deteriorating.PISSED OFF with your quality of services.

I have again made a return request for another product as the product ordered something and was delivered something else.
I am continuously following up with the flipkart([protected]@flipkart.com)but they are not replying now.

Return Req rejected/OD[protected]/RET ID[protected]

Thanks,
Ankit Goyal
[protected]/[protected].

This is in reference to my order no. Od[protected] placed on 27th april, 2018. The order was for cannon eos 1300d quantity 2 for r/s. 24, 534.00 each, total= r/s. 49, 068

I am going through a torturous experience shopping from flipkart.

The order was placed on 27th and what i recieved on 29th was only 1 quantity, the second item was missing and the 1 quantity received had its seal broken

Immediately, i placed the replacement request on 29th april, 2018 and i recieved a mail back from flipkart on 4th may, 2018 confirming the replacement on 8th may.

Then i was supposed to get replacement by 8th may which showed out for delivery on 8th may and then it got undelivered on the promised date and then it got delivered on 11th may and the replacement which i recieved, i made the delivery boy open the product and the product i recieved was also seal broken, both of them and it was clearly mentioned that do not accept if the seal is broken i have also recorded and attached the video as well and i returned the item because of the seal broken and raised an request for the return and now the seller is cancelling my return request stating that the return policy was valid till 9th may if the item is getting delivered to me on 11 may how can i raise the return request before

I spoke to customer care atleast 100s of time many times i have raised the issue.. Everytime they r saying that the issue is being looked upon by concerned time but its just extending day by day. And now when i was already getting a replacement for the missing item i am being asked about that if the item was missing also or not to give my refund what kind of services u provide when already u were giving me seal broken products what was the basis for that then.

These products i wanted to gift somebody the date is already gone now i no more even need the product atleast give my refund now r/s 50k is not less.

Please look into the matter i cannot accept the products with its seal broken and cannot wait for endless days, calling flipkart customer care everyday

I placed order for iphone x on 13 may 2018 and recieved it on 14 may 18... I am cheated by flipkart as they have delivered defective iphone... It was dead out of box and when i asked for replacement they have told me to go to service center and get doa certificate from there... And when i went to service center they told that they will open the product and repair phone... And they never issue doa... It is issued by seller and here seller is flipkart... Flipkart is asking for time till 26 may for resolution... I have been feeling cheated

Order id-od[protected]
Return id-[protected]
I placed a order on 13/05/2018 on 8am and received a faulty product on 14/05/2018 7pm. I ordered a yu yureka 2 64gb gold variant which is faulty and false. There is big defect in its hardware and software. It's sim tray is jammed and damaged by which i am not able to insert a sim in a mobile & its google play services are disabled. I have taken the mobile to its company service center within when i received the mobile where they denied me the services because the mobile was faulty in both sections hardware and software. I am feeling cheated now because flipkart quality assurance check and seller has done a fraud with me. I request flipkart to initiate my refund within no time or else i have to filled a legal action for unfair trade practices & such a mental agony through which i suffered.

I have ordered Luminous Tough X Battery Inverted AN an inverter trolley which is sold by "White Collar Traders"
I have order this on[protected] my Order Id - OD[protected]
Invoice No.:FABQ0N[protected]

After delivering I did not find battery in the packed product. Just plates all six sides to arrange as trolley, and I paid the shipping charges as well. I do not find any customer service no. in the Bill from the Seller at least to contact and ask for it.This made me to complaint. I have ordered Air Conditioner in Flip cart along with that I ordered this.

Resolution:I'm requesting for refund of my money as I'm not satisfied with particular Seller "White Collar Traders".

I always shop through Flipcart with lots of believe, Hoping for the resolution of my Problem.

The mobile purchase for flipkart first time giving
speaker complaint seller is replace the mobile
but replace mobile damaged for touch screen
I have complaint for Flipkart my ruturn the damage mobile
customer care is not responding properly
This is very bad to e-commerce website
10days return policy not follow by seller & Flipkart
But customer is very carefully buy only one on E-commerce website.
Thanks you
Regard
sakthivel.J

I placed an order on flipkart on 14th may, '18 at around 19:30 for 1) plum chamomile and white tea toner and 2) plum tan busters combo - a total of rs. 721/- i used my debit card, added details, and the app added the otp. I have a message of deduction from axis bank to flipkart. But, the order was not placed. I have checked "my orders" list on the app. The products still appear on the cart. They are asking for a payment again. They should revert the amount or deliver the products.
(From axis bank: info: pur/flipkart internet pvt/[protected]/flipkart internet pvt/seq no 921332.)

I ordered midea ac order id - od[protected] from flipkart on 30 april, 2018. I received different models for indoor and outdoor unit. I complained for same on 8 may, the day technician visited to install ac. Today is 14 may, 2018 and no response from flipkart. They have held my capital of inr 21000 without providing proper service and complaint resolution. They are telling me that they will replace ac by 30 may, 2018. Summer will be ended by that period and till then i will have to suffer from highest summer temperatures of may. I am unable to buy other ac as flipkart has held my capital. That is one of the worst consumer experience ever.

Sir iam venkat i will retuns two peter england pants for 20 days back but i don"t received any refund amount so please check the my problem alredy i will pay last month EMI amonut cut my account when we will refund my money and how many money pay next month EMI i dont now so please check my account details and please coporative my problems
thanking u

venkat
[protected]

I give the order & payment also on online, after some days i received a tv but faulty unit. So i give a complain & tell about this. I received a good reply. Flipcart say i change the product very shortly... But last 1.5 month are go & not received tv & not give a response by flipcart. I follow much time but not a ggod reply... I want to a replacement against faulty product or i want a return my payment...
Really a bad customer servise &no response provised by flipcart

Mi led 32", order id - od[protected]
Name - rakesh shantilal patel
Mob no - [protected], [protected]

I ordered Asus Zenfone max pro M1 with exchange, firstly the pick up guy refused to take the old phone saying it was "body damage", I tried to convince him that it was a used phone and naturally it would have some scratches, but he sited company policy and stuff to which I said ok, leave it i will pay you the difference and deliver the phone to me. Now once again this great company policy was sited and he refused to deliver the phone and took it back.
Flipkart you seriously need to consider this issue as I am sure lot of people must be facing the same. Now you expect me to order this phone again and wait for 15 days !!. This is so absurd and illogical company policy

I order a company phone, and had put my home address as the shipping address. Flipkart does not allow one to change the billing address, when i requested them to change it, they said that's not our policy. They refuse to let me change the address.

Please can i get help with this.

My number is [protected]
Order number is od[protected] and od[protected]

Hi team

On may11 i ordered matrix hair serum which costs 220+20 delivery charge total 240inr. The money was deducted from the bank and order was not successful with txn id:tx[protected]. Worst customer support, simply disconnecting the call saying all agents are busy kindly check this.
Thanks
Boni durgaprasad
Registered ph:[protected]

Ordered qty : 1 item for eureka water purifier, but have received qty : 2.

Please note that on 8 may, i transacted for eureka water purifier and due to payment issue, payment happened twice via credit card.

Please check that i have tried payment 4 times, due to which payment happened twice.

Please take back/ return one eureka forbes water purifier.
Date of transaction : 8 may
Date of delivery : 12 may

Od[protected].

Am tamizhchelvan from chennai, i had applied for supervisor post in flipkart through olx. I got an offer letter and appointment letter from flipkart team aryan and binod heading the team promised me of job, they said uniform charge 1500 and they took 4500rs online payment from me in the month of december-2017. But after paying 4500rs they were supposed to call back for joining. After they are said pay the amt courier charges 2300rs then you are joining. After my payment is done their mobile number was in switched off, no call from their side for clarification or the refund. Some images have to attach below for your clarification. They are cheats many persons via olx so kindly look about this.