Flipkart — wrong product delivered | |||
i have order for Maxxlite PBK0021 Power bank of 4000 mAh and i have received totally different product which capacity is 2600 mAh when i asked for the replacement on customer care as per them the product is not in stock and when i checked the same on their website it is available. flipkart is cheating customer like us and given fake offers of any products so request you to please take some serious action. Was this information helpful? | |||
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 18 Comments | |||
Comments
i ordered for a cuff earing worth Rs.135 and when i received the product it came out to be a completely local one that i could have got for Rs.50 or so. Moreover that was not the same product that i saw and ordered for. Dissapointed by the service!
Reply
I have ordered Apple MD761HN/B MacBook Air (Ci5/ 4GB/ 256GB Flash/ Mac OS X Mavericks) but I have received Apple MD760HN/B MacBook Air (Ci5/ 4GB/ 128GB Flash/ Mac OS X Mavericks).
1. On 28th of August I raised return request,
2. The request got rejected within a min without having the discussion with me.
3. The seller called me on the same day and asks me to send the photograph of the invoice and product box and I sent the same on 28th August Evening.
4. The seller accepted his mistake over the phone and asked me to talk with Flipkart customer care people to initiate the return process.
5. I called Flipkart executive and raised the compliant against this case
6. The Flipkart executive asked me to wait till 13th of September to resolve the case.
7. I called multiple time to Flipkart customer care to know the status of the case but every time they simply mentioned you have to wait till 13th September to resovel the case.
8. On 13th September, I got an email from "SMS"Team saying "we have send same product which buyer orders, hence reject the return request".
9. Again, I did multiple follow up with Flipkart executive, they keep up pushing the date and saying seller is denying to refund you since they have delivered the same product.
10. I directly contacted the seller for know the reason then I was so surprised that Flipkart people doesn't contact seller for the same case. Without contacting the seller, they themselves denying to refund my money.
First of all, they have delivered the wrong product. Moreover, the way Flipkart response is the worst. I am in kind of depression that I haven't get the same product which I ordered online. Usually, I do online training. Due to this delay and reckless response I lost my 45k INR business. I am in the frustration corner.
Please help me to get my money back.
1. On 28th of August I raised return request,
2. The request got rejected within a min without having the discussion with me.
3. The seller called me on the same day and asks me to send the photograph of the invoice and product box and I sent the same on 28th August Evening.
4. The seller accepted his mistake over the phone and asked me to talk with Flipkart customer care people to initiate the return process.
5. I called Flipkart executive and raised the compliant against this case
6. The Flipkart executive asked me to wait till 13th of September to resolve the case.
7. I called multiple time to Flipkart customer care to know the status of the case but every time they simply mentioned you have to wait till 13th September to resovel the case.
8. On 13th September, I got an email from "SMS"Team saying "we have send same product which buyer orders, hence reject the return request".
9. Again, I did multiple follow up with Flipkart executive, they keep up pushing the date and saying seller is denying to refund you since they have delivered the same product.
10. I directly contacted the seller for know the reason then I was so surprised that Flipkart people doesn't contact seller for the same case. Without contacting the seller, they themselves denying to refund my money.
First of all, they have delivered the wrong product. Moreover, the way Flipkart response is the worst. I am in kind of depression that I haven't get the same product which I ordered online. Usually, I do online training. Due to this delay and reckless response I lost my 45k INR business. I am in the frustration corner.
Please help me to get my money back.
I have ordered Apple MD761HN/B MacBook Air (Ci5/ 4GB/ 256GB Flash/ Mac OS X Mavericks) but I have received Apple MD760HN/B MacBook Air (Ci5/ 4GB/ 128GB Flash/ Mac OS X Mavericks).
My order no is: OD[protected]
1. On 22nd August I ordered the product and received the product on 28th of August.
2. Realised, they delivered the wrong product so same day I raised return request,
3. The request got rejected within a min without having the discussion with me.
4. The seller called me on the same day and asks me to send the photograph of the invoice and product box and I sent the same on 28th August Evening.
5. The seller accepted his mistake over the phone and asked me to talk with Flipkart customer care people to initiate the return process.
6. I called Flipkart executive and raised the compliant against this case
7. The Flipkart executive asked me to wait till 13th of September to resolve the case.
8. I called multiple time to Flipkart customer care to know the status of the case but every time they simply mentioned you have to wait till 13th September to resovel the case.
9. On 13th September, I got an email from "SMS"Team saying "we have send same product which buyer orders, hence reject the return request".
10. Again, I did multiple follow up with Flipkart executive, they keep up pushing the date and saying seller is denying to refund you since they have delivered the same product.
11. I directly contacted the seller for know the reason then I was so surprised that Flipkart people doesn't contact seller for the same case. Without contacting the seller, they themselves denying to refund my money.
First of all, they have delivered the wrong product. Moreover, the way Flipkart response is the worst. I am in kind of depression that I haven't get the same product which I ordered online. Usually, I do online training. Due to this delay and reckless response I lost my 45k INR business. I am in the frustration corner.
Please help me to get my money back.
My order no is: OD[protected]
1. On 22nd August I ordered the product and received the product on 28th of August.
2. Realised, they delivered the wrong product so same day I raised return request,
3. The request got rejected within a min without having the discussion with me.
4. The seller called me on the same day and asks me to send the photograph of the invoice and product box and I sent the same on 28th August Evening.
5. The seller accepted his mistake over the phone and asked me to talk with Flipkart customer care people to initiate the return process.
6. I called Flipkart executive and raised the compliant against this case
7. The Flipkart executive asked me to wait till 13th of September to resolve the case.
8. I called multiple time to Flipkart customer care to know the status of the case but every time they simply mentioned you have to wait till 13th September to resovel the case.
9. On 13th September, I got an email from "SMS"Team saying "we have send same product which buyer orders, hence reject the return request".
10. Again, I did multiple follow up with Flipkart executive, they keep up pushing the date and saying seller is denying to refund you since they have delivered the same product.
11. I directly contacted the seller for know the reason then I was so surprised that Flipkart people doesn't contact seller for the same case. Without contacting the seller, they themselves denying to refund my money.
First of all, they have delivered the wrong product. Moreover, the way Flipkart response is the worst. I am in kind of depression that I haven't get the same product which I ordered online. Usually, I do online training. Due to this delay and reckless response I lost my 45k INR business. I am in the frustration corner.
Please help me to get my money back.
I have ordered a back cover for LG mobile model optimus
L5 ii e450. however i hav received cover for e460 and its no
fitting to my cell. when trying to contact to exchange the wrong
product they are asking to log on to filpkart account and aftet
logging on the system is showing i have not purchased anything
in last six months.wherein i have a bill which mentions the
correct model number but i have received wrong product.
L5 ii e450. however i hav received cover for e460 and its no
fitting to my cell. when trying to contact to exchange the wrong
product they are asking to log on to filpkart account and aftet
logging on the system is showing i have not purchased anything
in last six months.wherein i have a bill which mentions the
correct model number but i have received wrong product.
i priyanka have ordered NAYASA NY-Blue6 1000ml Bottle, but you delivered me the NAYASA Orange Bottle.
i request the packing and dispatch department to delivered the ordered product only because customers select that one which they like not the one which you have delivered.
I[censored] don't have the product then remove it from the website so we cannot ordered.
HOPE YOU WILL TAKE ACTION.
i request the packing and dispatch department to delivered the ordered product only because customers select that one which they like not the one which you have delivered.
I[censored] don't have the product then remove it from the website so we cannot ordered.
HOPE YOU WILL TAKE ACTION.
Order ID : OD[protected]
Seller : DigiFun
Product : HTC Desire 820S
Color: Milkyway Grey Qty: 1
Order Date:19 May, 2015 5:18 PM
Amount Paid: Rs. 17790 through Credit card
I had ordered this phone, but i received HTC Desire 820S Santorini White. When i asked for the replacement, then they are asking for the getting the money refunded. Why do they come up with such discount offers to fool people.In this way, they are detoriating their own reputation.
Seller : DigiFun
Product : HTC Desire 820S
Color: Milkyway Grey Qty: 1
Order Date:19 May, 2015 5:18 PM
Amount Paid: Rs. 17790 through Credit card
I had ordered this phone, but i received HTC Desire 820S Santorini White. When i asked for the replacement, then they are asking for the getting the money refunded. Why do they come up with such discount offers to fool people.In this way, they are detoriating their own reputation.
Sir i ordered Sony Xperia E3 duel sim but set hand over to me single sim set which is useless for me so i report to return this product so i can order new one duel sim phone his person told me never purchase again any item from flipkart we unable to return your money
Sir i ordered Sony Xperia E3 duel sim but set hand over to me single sim set which is useless for me so i report to return this product so i can order new one duel sim phone his person told me never purchase again any item from flipkart we unable to return your money
Flipkart.com [protected]@flipkart.com via dynect.net
Jun 12 (3 days ago)
to me
Flipkart.com ORIGINAL
PRODUCTS CASH ON
DELIVERY FREE & EASY
RETURNS 100% BUYER
PROTECTION
Hi Vivek,
Greetings from Flipkart.com!
We would like to inform you that we have received your return request for the following items in the Order OD[protected] .
We are processing your return request and will revert by Saturday, 13 Jun'15 with final approval status.
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Flipkart.com [protected]@flipkart.com via dynect.net
Jun 12 (3 days ago)
to me
Flipkart.com ORIGINAL
PRODUCTS CASH ON
DELIVERY FREE & EASY
RETURNS 100% BUYER
PROTECTION
Hi Vivek,
Greetings from Flipkart.com!
We would like to inform you that we have received your return request for the following items in the Order OD[protected] .
We are processing your return request and will revert by Saturday, 13 Jun'15 with final approval status.
Received a Damaged Mobile
order OD[protected] The mobile got a crack in the display screenbad accessories with motog
my charger is not working and ear phone works on only one side I ordered for Hanumex 52-58 mm lens step up filter ring adapter vide order ID OD[protected], dt. 2.4.21. But wrongly I received
Best contact support ( [protected] )If you bought something from a business to be delivered, it’s the seller’s responsibility to make sure the item is delivered to you.
If the seller used a courier, they should chase the courier to find out what’s happened to your order - it’s not your responsibility.
Check the delivery address you gave the seller. Then contact them and ask where your order is.
If the seller claims they've delivered it or don't know where it is, you can ask for a redelivery. You might
If the seller used a courier, they should chase the courier to find out what’s happened to your order - it’s not your responsibility.
Check the delivery address you gave the seller. Then contact them and ask where your order is.
If the seller claims they've delivered it or don't know where it is, you can ask for a redelivery. You might
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