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Flipkart Complaints & Reviews

2.8
Updated: Nov 25, 2025
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Flipkart reviews & complaints page 2326

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P
Pranav Parekh
from Mumbai, Maharashtra
May 25, 2014
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Address: Mumbai City, Maharashtra

I have recently purchased TWO Moto E’s from your website on the launch day ( Order No: OD[protected] and OD[protected]). I was entitled to the launch day offer which said that there would be a flat 50% discount on the Moto E Shells and on a Transcend 8 GB Class 4 Memory Card and that I would be entitled to free E-Books worth Rs. 1000. On repetitive calls to your call center after placing the order, I was told that I would receive a mail by the 21st May and that all 3 offers were valid until the 31st May. I received the mail for the Moto E Shells and the Memory Card, however I received no mails for the E-Books. When I called today about how I should download the free E-Books, I was told that I was supposed to give a missed call on [protected] within 48 hours of placing the order and it was in the terms and conditions. I read nothing of that sort on your website when placing the order(Sending you a screenshot of the order details from your website). Also I have now been told that even though I purchased TWO Phones, I was not entitled to 2 offers because I placed the order from the same email address. Again it was not mentioned anywhere on your website about the same and I am entitled to TWO offers for purchasing TWO Phones. This is absurd and discourages me from using your website for any of my future purchases. I would request you to kindly read the reviews that people have written about Flipkart. You would realize that people have started disliking your website because of these problems that the customers are facing. If these practices continue, then Flipkart will cease to exist soon.
+1 photos
Sir, my name is Bharath. I am planning to purchase Moto E from Flipkart. Can you please tell me if Flipkart offers mobile phone insurance for the product. I understand they offer "Transit Insurance" for the product untill it reaches the customer. But, mobile phone showrooms offer Mobile insurances against theft or damage after purchase. So, please let me know about this.
I had order two ball from flipkart one is argentina ball and another was nivia shinning star football in argentina ball there was no fault but the nivia shining star ball was having many fault it's box was broken and the ball was having pen marks and the ball was having cut marks in it that when I try to fill air in the ball all the air comes out of it and then i talk in custamer care they tell me that they will exchanged the and give me a new one but the played trick with me and send me the message of exchanged of argentina ball and when i read that message i recently call them but they dodn:t pick up the phone atlest i have did 10call to them form10days but after the 10day the pick up my phone i tell them that what the fault work your member have did on 5august they said me that they will escalate my issue to concerned member than next day they sent me a message that the seller had dissaporved to accept my return request and when i have read this message i called them atleast 10times but they cut my call
The denial of my order foe MOTO E FROM flipkart.com IS VERY MUCH DISAPPOINTED. let this not happen again in e commerce please take some action
Actually I was ordered two MOTO E mobiles during the big billion sale on 6th October for 1500rs per one. After placing, my order is approved and i got the confirmation mail too with the order numbers.At night 10:30 p.m i got the message like the orders was cancelled.I have done the procedure in a proper way and also they mention that there is no cancellation of products on the big billion day. But they cancelled my orders, and a refund of 1500 r.s has been credited to my wallet account.This is simply cheating the genuine customer. my order numbers are OD[protected], OD[protected]. i don't want any refund. Please proceed the orders.
Hi sir,
am vijeesh, I got phonenix my pad English learner tablet for kids blue no F059 on 24/11/2014 from flipkart.com this is order number OD[protected], they charged 350/-RS But original cost on the pack ONLY 110/-RS, The flipkart charged three times more from me and cheating our peoples so I request you to change me only the correct amount other ways I shall return back my product .

vijeesh p v

+91 [protected]

[protected]@gmail.com
the picture shown in the website is a fraud and its completely diffrnt from d products actual colour and quality...
flipkart people are cheating and i m gonna take action against u people
i shld make ppl aware of this cheating
Most of the so called Discounted Products are higher than the market price.

Flipkart is Exploiting the Sentiments and Urge of Online Shoppers; and lure the aspirers with degraded, sub-standard products in the way of wrong product shipment.

Complaint:-
Ordered a specific brand of Mobile back Cover which cost Rs.119/- on Discount Offer which Flipkart Claim its actual value Rs.1199/-
Paid the money in advance using online banking.
After 5 days, i received a parcel and opened to find a different brand which is ugly and spoiled.
Called up the customer care to report and requested to send the same. Came to know Flipkart only refund the money once the product is returned/collected and the money will be released only in a week's time.
As a matter of fact i selected the right product i wanted, paid as instructed and waited for 5 days; now i am forced to wait for another 7 days to get my money back. And also i did not get the product i ordered.

No fault of mine, i was forced to wait for 5 days, received a wrong product, now forced to wait for another 7 days to get my money back.

This is not just one case; i myself have experienced more than 7 times in a total order of about 20 nos.
On an average, a product costs about Rs.1000 X 10000000 wrong shipment a day.
Rs.1000 crores- out of which atleast 400 crores is kept with them as refund money on a daily basis; which get released only in 7 days time. So Rs.400 crores X 7 days = Rs.2800 crores in a week.
Also about 40% of the wrong products delivered never comes back, since customer does not take the trouble and time to return it. That is, another big Gain; because FLIPKART pushes those dead stock which is otherwise Liquidated at negligible cost.

Sending a wrong, gullible and spoiled product instead of a credible brand/product which the customer has rightly ordered.

As per the statistics, Flipkart delivers more than 2 million products on a daily basis across India. Of which about half of the products are sent wrongly either intentionally or by mistake.
That is a million product which is been cleared off from Flipkart warehouses which other wise does not sell or no single customer will ever buy those products.
Only less than 40% customers who received wrong product take the effort to return;
Flipkart in reality cheats, deceives and breach the Trust & faith Online customers has put on it.
Also they hold the money for about a fortnight, which accumulates to billions of Rupees on any given day. Billions of rupees in Flipkart account getting accumulated and cycled only in a fortnight is a huge Scheme - a fraudster scheme which any body with sense could understand.
this is vinay..(vinay.[protected]@gmail.com)
i am booking lenovok3 note (mobile[protected]today 12pm)
its will add to cart in today 12pm ..and the ending time to sale 6pm ..
but now my product was displaying OUT OF STOCK..
but why...
this is not correct ...
its also one type of cheating ..this is the reason for you r losing your customers..
first one ...it"s me...
thank you.

Charger adapter not working for Huawei honor holly Hol-U19

I purchased Hol-U19 handset in flipkart online on dec 4th 2014. Got it delivered on 7th dec 2014. Till now no issues but recently my charger adapter is not working when I try to charge my phone. Please replace it.

by Hirdesh singh chouhan

my cosco rio football size no3 my footbal is not running for 1 month i want new football or give my rupees to me you didn"t give football or ruppe i will complaint in consumer form and case on your website

unable to order

I wanted to order gta4 PC version but a message popped up that flipkart cannot send it to my adress.please help and send a solution.

an order with CASH ON DELIVERY ordered by someone with my my login id

a total order of Rs.21646 is ordered by an unknown identity not able to contact customer care and no option of cancelling a product please help

Hear phone connecting port problem

H

Order ID :OD301540157301067100

Product :Sari /THFSR7975CRVS Ambaji geometric print damage in sari border and pallu cutting

asus zenfone 4 tooi

Battery performance was very dull

RECEIVED FAULTY PRODUCT

RECEIVED A ASUS ZENFONE 5 WHICH WAS NOT WORKING PROPERLY. FROM LAST ONE WEEK REGULARLY FOLLOWING UP WITH FLIPKART TEAM. BUT NOTHING ELSE THAN A ASSURANCE FOR CALLBACK IS RECEIVED.

I am oder infous bingo 10 mobile what i am recvied a diffrent item

I have recvied a diffrent item i am recvied a kodak photo paper prodct pick up compleate ekart 5 days what not so my refound flipkart is very low compney this is a fake companey my email.id [protected]@gmail.com my contat no-[protected] and my oder id-OD[protected] iam sent pickup clip and total amount 4499
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    Vijay M. Das
    from Mumbai, Maharashtra
    May 25, 2014
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    Address: Kolkata, West Bengal

    On 30th April I ordered a mobile Karbonn Smart A27+ (Black) (OD[protected]) from Flipkart.com website. The order delivered to me on 3rd May, after using it for 17 days, I found some problems with the set. So on 21st May I requested for return (ID: 5131535 ). Till now nobody even call me from your end although its mentioned "We will contact you within 24 hrs to clarify your request." I called up customer care[protected] on 22nd but they failed to give me any information and the reason they told me is " System Upgradation".
    +1 photos
    The issue has been escalated to our Tech Team, We will update once issue gets resolved.
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      sskrishna91
      from Coimbatore, Tamil Nadu
      May 24, 2014
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh

      Hi, I am SivaKrishna, I bought a new Lenovo K900 from Flipkart.com website. First time item battery not good. I request and replaced new product. Second time loud speaker not working and same conditions is so bad. They cost around Rs.19000/- for this. Why they are selling damaged products. Please take a complain and take an action. Flipkart order Id: OD[protected] Thank in Advance.
      Aug 6, 2021
      Complaint marked as Resolved 
      Hi Sivakrishna, was this finally resolved by flipkart? we talk about going online, but quite a few of these online retailers sell fake products. Always ask for its authenticity certificate.
      The refund is processed to customer and the product will be picked up soon from the given address. Once done we will update
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        ASWANI KUMAR
        from Hyderabad, Telangana
        May 24, 2014
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        Address: Hyderabad, Andhra Pradesh

        Dear sir/madam, I have booked Phillips Speaker system through flipkart. The order delivered to me with Cash On Delivery shipment with tracking ID FMPC[protected]. on[protected]. My order no: OD[protected]. But I received my order in a very bad condition. When I opened the box, I am getting some sort of sound from the woofer box. I tried with the connections as per the user manual. But no sound coming from the woofer. I tried resolve the problem. I found that the magnetic coil inside the box is dislocated from its position. Italy be happened due to travelling in an uneven road or due to a damaged piece. Hence, I request you to look into this matter and solve this complaint at the earliest. Waiting for your earliest reply and favourable explanation, ASWANI KUMAR UNNAM [protected]
        Oh man, second complaint on the trot on flipkart. I guess I'll visit the nearby mall and buy the product i want.
        As per the issue raised we have processed with the replacement
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          SaUrAbH KaNt
          from Mumbai, Maharashtra
          May 24, 2014
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          Address: Lucknow, Uttar Pradesh

          I have ordered a product # OD[protected] on 19 May'14 and got email on 23 May'14 that your product reached to your city Lucknow and will be delivered to you the next date i.e. 24 May'14 and it is not been delivered yet to me even after following your respected deliveryman Abhay Kumar Srivastava([protected] as per message recieved), who doesn't have manner to talk to customer and talks abruptly that if you need your product then come and collect it from Dubagga. But I am living in Rajajipuram. I wasn't able to attend the marriage function becaues of this Deliveryman Abhay Kumar Srivastava([protected]) whom I requested to deliver the product till 03:00 pm, so that we can attend the marriage function which is to be happened to other City, But just because waiting to recieve this product from your company, I had to miss the function and that too, the packet is not delivered to me yet. and now I get this message on my number ([protected]) that Shipment couldn't be delivered as it was rejected. Simply I just wanted to know Who has rejected the product? Even when we missed our imporatnt function and are waiting for our product. Now I wanted to your company, compensate and apologise who are resposible for this act. -- Saurabhkant [protected]
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            vchrdel
            from Noida, Uttar Pradesh
            May 23, 2014
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            Resolved

            Address: New Delhi, Delhi

            Dear Flipkart Customer Care, Reference to my earlier e-mail today regarding booking of Moto E Black, please note the following :- Your company releases a press note (economic times) saying that Moto E can be booked post 11 am on 23 May 2014. At 11.18 am your e-tailing website says that Moto E can be booked post 11 am on 23 May 2014 but when we try to book, the site reports an error An email for booking the phone is sent at 11.49am for the booking the phone, there is no response except for an automated number. At 12.08pm on 23 May 2014, your Customer Care executive says that there is some technical glitch in the website and the app, therefore please try after an hour to book your order. T he website doesnt work and at 13.08pm when we call your customer care for booking the handset, you customer care executive says that we cannot book the handset because the site says “Coming Soon” and we should keep visiting your website in case we want the phone. This is the most amazing part, we should keep visiting your website, which doesn’t work / can’t book orders or keep calling your Customer Care, who keeps apologizing they cannot help us Kindly let me know the status of my order, if your company stills believes in ethical customer practices. If not please be straight and let us know finally that you can’t deliver and we shall drop the matter for good.
            Aug 14, 2020
            Complaint marked as Resolved 
            WORST SERVICE : MOTO E

            I have purchased Moto E on 15/05/2014. The display has crack due to fall on 25th August. Since then we are struggling get it reapired thorh motocare center. As they are expressing their helplessness due to lack of supply of the display.


            This is WORST ever service I have seen in last 8 years of diff mobile companies.
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              sonamR
              from Mumbai, Maharashtra
              May 23, 2014
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              Address: Mumbai City, Maharashtra

              I ordered Samsung galaxy quattro from flipkart in August, It had minor problems from starting, now the phone is not getting charge and it gets on rarely..when I showed to Samsung service center they are saying parts of mobile are not genuine.My order id is OD[protected].When I am calling on Flipkart customer care center I am not geting proper responses.
              Aug 14, 2020
              Complaint marked as Resolved 
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                subarna thakur
                from Delhi, Delhi
                May 23, 2014
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                Address: New Delhi, Delhi

                I have ordered Moto G 16 gb phone from flipkart (order id : OD OD[protected]). My order is delayed by 72 hrs and I am not able to track the order. I have contacted filpkart several time. Flipkart is not providing me any information. Nobody is informing correctly about when it will be delivered. I feeling worried
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                  Nidheesh P Raj
                  from Bengaluru, Karnataka
                  May 23, 2014
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                  My Name is Nidheesh, I purchased a Micromax A089 Phone on[protected]Order ID-OD[protected]).It was delivered to me on[protected].Now it is not Working.I took the Phone to Service Center in Cochin.they checked it and told me it was Hardware Problem.I Called Toll Free No:[protected] on[protected], but till now i have not got a positive responce form your side.So Kindly make arrangement to Replace the Unit.Expecting your Fast Responce Ph:[protected] Email Id:[protected]@gmail.com
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                    Praneet Tulshyan
                    May 22, 2014
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                    Address: Mumbai City, Maharashtra

                    So my sister recently ordered a 24 -70 mm sigma lens from flipkart. And guess what she get- Some magnets n stones n wires!! The lens she ordered is a very expensive item and was needed on an urgent basis. Something like this not acceptable from flipkart. Flipkart should seriously look into this. Suggest rest o[censored] to hold on buying your electronics from flipkart . On top of that, she was asked to wait for 10 days for standard refund process. They certainly do value their customers. See pictures attached of the lens she got! http://i59.tinypic.com/5ewu88.jpg http://i60.tinypic.com/30jk0nr.jpg http://i57.tinypic.com/16anwr7.jpg
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                      viren patel
                      from Surat, Gujarat
                      May 21, 2014
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                      Resolved

                      Address: Vadodara, Gujarat

                      Respected Sir, I Virendra C. Patel Advocate, residing at Vadodara, State- Gujarat have purchase samsung galaxy grand duos I9082 - Qty-1 by Order ID: 0D[protected], Samsung MB-MSBGB/In MorcroSD 32 GB Memory Card Class 6- Qty-1 by Order ID : 0D[protected] and Rainbow Samsung i9082 Galaxy Grand Matt Finish Screen Guard for Samsang i9082 Galaxy Grand- Qty-1, Order ID : 0D[protected] on 9/12/12 and total Bill amount is Rs. 19935/- under the scheme of Extra 10% cashback on purchase above Rs. 7500/- on SBI Credit Cards, and that amount was was fully paid by SBI Credit Card. but till today i have not received 10% cashback on total bill amount Rs. 19935/-
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        satish_002003
                        from Bengaluru, Karnataka
                        May 21, 2014
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                        Address: Bangalore, Karnataka

                        I myself had order for in the flipkart for an item. Every day i used to get message that " We are not able to deliver due to security instability and reattempt the delivery" I was very much annoyed here. Becuase there was never an attempt of delivery not even the courier guy called me when he reached the address. Actually i ordered it to my office address and its usual that courier comes to the gate calls us and we go and collect it. I had collect few like this from flip kart and others earlier but for this order i was shocked by the way i am getting response. I called customer care, had chat sent mails everything i tried but of no use. They say we will deliver but it never happened. When they are not able to deliver they are updating wrong status for the order and we get message about it which is highly unacceptable. Please never buy
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                          pradeep reddy4774
                          from Delhi, Delhi
                          May 20, 2014
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                          Address: Mumbai City, Maharashtra

                          Hello Sir, Still now I didn't received my parcel now . One o[censored] r delivery person called me and said collect u r parcel but weekends for me no office, said I will collect on Monday. Now I am trying to call him last 2 days onwards, his phone is dead I don't know how to communicate him . His contact number is : [protected](pritam). Pl z help me and sort out the issue soon.
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                            Arya Chowdhury
                            from Mumbai, Maharashtra
                            May 19, 2014
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                            Address: Hooghly, West Bengal

                            I have received one Accuchek Glucometer by paying Rs 1, 430. but after opening the pack I found that only strips are available but no machine is there. Order No. OD[protected] Name Somnath Chakraborty Address: 135 Moynadanga, PO Chinsurah RS, Dist. Hooghly, WB - 712102 Mob No. [protected] Payment Mode: Cash on Delivery I want my refund of money as soon as possible.
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                              satvirmann
                              from Amritsar, Punjab
                              May 19, 2014
                              Resolved
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                              Resolved

                              Address: Ludhiana, Punjab

                              dear sir, i am writing to tell you about your services because i am not satishfied your services last week, i select jack and jones jeans and my order number is od[protected] . i like this product from my heart and thats day your company give huge discount on this items thats why i want to get this jeans but now i got your message and thats message show .you can not deliver this jeans bacause my area dont have any couurier company and thats your thoughts but i bought lot of products other sites and thats prouducts i got it and i have no compalin thats products but your company dont give geniune reason so thats why i dispointed lot of your site if your company give me that product same price which i saw last time than i really thaksfull to you please give me good response as soon as possible your sincerily satvir singh mobile number[protected] satvir.[protected]@yahoo.com
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Waybill No : [protected] Reference No : 47698207
                              Pickup Date 15 May 2014
                              From Bangalore
                              To Khanna
                              Status Delivery Attempted-Premises Closed
                              I am no way related to flipkart but check blue dart status( i got tracking no. after entering your order no.)
                              Dear sir,
                              I order 2 product, but still now not received. delivery man called, i said come at evening 6.30pm but he didnt wait and all. 4 days gone.

                              i available in my home at evening 6.30 pm to morning 6.30am and full day Sunday.


                              Help me???

                              please call me - [protected]
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                                Vinodh4056
                                from Delhi, Delhi
                                May 19, 2014
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu

                                Filpkart delivery boy, i'm not sure of his name, Phone number he used while delivering the product is [protected]. He came to deliver the product moto G 16gb mobile (order id : OD[protected]) on may19th 1:30 PM. He called to my mobile for asking address. I gave him clear idea of the address but he is not listening to my words and talking rude against me. I need some action to be taken against this guy. I'm really annoyed by his behaviour . By, Depressed customer, Vinodh Kumar.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  gfdgfdgf
                                  May 18, 2014
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                                  Address: Kolkata, West Bengal

                                  I have order a book of Rs.404 but I have return that, but the refunded money they have send to another account inspite of my account that is"[protected]@gmail.com". When I am asking to transfer the amount to my account they are not doing so.
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                                    saikat25
                                    from Kolkata, West Bengal
                                    May 15, 2014
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                                    Address: Hooghly, West Bengal

                                    I have ordered A Frontech 20 Mega Pixel E-Camera Oval Webcam, order no. OD[protected] on 26th April and An HP 16GB pen drive, order no. OD[protected] on 11th May. In both cases the orders were not delivered due to un deliverable location, as explained by the company. But the courier man did not call me for the enquiry of my address although my mobile no was given. But I have given a mail from flip kart that the courier man didnot find my address. Not only that there was no obstruction at the time of selecting my payment option at my address. I have given a nice service from Flip kart earlier but in last two cases the service was totally disappointing. In this circumstances my advise is take an action so that these kind of mistakes do not occur .
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                                      vicky sharma745
                                      from Bengaluru, Karnataka
                                      May 15, 2014
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                                      Address: Jammu, Jammu and Kashmir

                                      Sir/madam,

                                      I had purchased a cricket batting pad from you . When delivery was given to me the size of the pads were too small, but when i had ordered a large size.

                                      So kindly take back these pads so that i can purchase a other product.

                                      Bill no is- bil[protected]

                                      Kindly help in this regard
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                                        Khandelwal Sumit
                                        May 14, 2014
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                                        Address: Jaipur, Rajasthan

                                        To whom it may be concern, Sir / Madam, Today Dt. 14th May 2014, I received my ordered article (Order No. OD[protected]) that was Hand Blender of Crompton Greaves worth Rs. 799/-. When I placed the order, the website was showing 2 years warranty of the product but as I received the goods I came to know that company (Crompton Greaves) is providing only one year warranty of product. I am not satisfied with same as company (Flipkart) is showing wrong information of the product at their website just to get the attraction of customers. I need satisfactory response for the same or provide e-mail ID of Sales Manager - Flipkart or Area Sales Manager (if any) for direct intraction. Enclosing Print screen of website & image of warranty card. Sumit Khandelwal E-mail ID [protected]@hotmail.com
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