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Fortis Healthcare Complaints & Reviews

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Last updated Feb 15, 2024
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Tower A, Unitech Business Park, Block - F, South City 1, Sector - 41
Gurgaon
Gurgaon District
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122001

Fortis Healthcare reviews & complaints page 26

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Address:Jaipur, Rajasthan

This is bring at your notice that my baby raavi khandelwal (3 years as on 31st jan 2015) had been suffering from fits problem. On jan 31, 2015, we consulted dr. Sharad sharma (Fortis, jaipur) and he prescribed certain tests which included mri. I paid rs 5, 250 for mri and on the same day she was taken to mri room for mri but she didn't go for the test and started crying loudly. We decided to go for the test some other day and we returned...
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Raman gaba
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding poor service and ignorance

Address:New Delhi, Delhi, 110016
Website:Consumer

I am writing this mail for poor service and ignorance of staff in fortis hospital, shalimar bagh, new delhi. Room no.330, bed-1
We are very hungry (including patient, my wife) at night, we call at 4074 for food but call is picked by female at emergency (at 10:00 pm)and she shouted at me when i ask her for menu of canteen. Also someone calling from reception after some time and committing that she will send someone for taking our order....
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Venkysudha
from Bhubaneshwar, Odisha
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Fortis blood bank staff working hours

Address:Chennai, Tamil Nadu

Hi... Chennai fortis hospital blood bank staff working beyond the duty schedule hours for eg: 6 hours duty they are working 10 hours and for night duty 12 hours but they are working 18 hours... Because of These rules staffs facing mind stress, tension, due to heavy work load and long time duty hours and also family problems arising...extra hours they are not even consider as over time... So these things may spoil the fortis name...please...
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Biswarup Das Sarma
from Kolkata, West Bengal
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Doctor's appointment

Address:Kolkata, West Bengal, 700107
Website:www.fortishealthcare.com

I, biswarup das sarma, had booked an appointment in fortis hospital kolkata, anandapur with dr swarnendu samanta for 01-aug -2016. the person who had answered the phone confirmed my appointment and asked to reach the hospital pretty early, by 8.00 am on that date. since i live pretty far away i had to manage this time with quite some difficulty. but after i reached i came to know the doctor is not supposed to arrive at all. after i made my...
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Subhavani M
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Surgery - follow up

Address:Bangalore, Karnataka, 560076

A family member (aged 33) was operated for Meckels diverticulum, at Fortis Bannergatta road.

The surgeon was not available to consult for the post- surgery follow up, even though the hospital issued appointment in his name.
Even prior to the surgery, the hospital staff did not discuss in detail their diagnosis or the need for surgery. We the family/patient were neither briefed nor met the surgeon before the surgery....
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sohail sarang
from Mumbai, Maharashtra
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Unprofessional way of handling patients by ward boys and rmo

Address:Mumbai City, Maharashtra, 410210

While the doctors are good and hospital seems good enough, i observed that the ward boys who take the patient out of ot dont understand the seriousness and while taking my mother out they banged the trolley while carrying her to the icu. This is ridiculous and least expected.

Second issue is of the lady rmo.Incidence time 21st july (Today) around 5.30pm. I was at the icu meeting my mom. I saw alarm going off in the monitor...
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sunnysharma_knl
from Bengaluru, Karnataka
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Excess amount charged against approval of full amount from insurance

Address:Mohali, Punjab, 160062
Website:www.fortishealthcare.com

This is with reference to the patient registration number at forties Mohali, whereas my father got treated for his heart problem, got admission on 12/07/16 and discharged on 14/07/16 .

as per insurance company and approval letter complete amount of 413630/- was approved by them but hospital charged an amount of 17400/- in addition to this amount. (15000/- paid to hospital on 12/07/16 at the time of admission and 2400/- on 14/07/16...
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khalidthakur
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical charges

Address:Mumbai City, Maharashtra

Hi,

Before i provide you the patient details, i need a fair response to below concern.

This is about fortis, vashi and i am sure is applicable for your other hospitals.

Our patient was admitted to icu on emergency, due to a road accident. It was verbally and quickly informed that in case of room change, the charges remain the same.

We could not understand at that time due to the...
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Gautam Navle
from Mumbai, Maharashtra
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Non receipt of deposit since 1.5 year

Address:Thane, Maharashtra, 421301

Status of our insurance claim is clearly showing amount has been paid to hospital after deducting tds. whereas in spite of many follow up from our side your hospital is niether releasing our security deposit (rs 10, 000/-) nor responding. tretment was done in the month of jan 2015 in kalyan fortis hospital. patient name is sunanda navle.insurere is paramount health services (tpa) pvt. ltd. (icici lombard) and phs id is 10493089....
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chorariarohit
from Mumbai, Maharashtra
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Dissatisfied service from so-called esteemed doctors

Address:Kolkata, West Bengal, 711101
Website:www.fortishealthcare.com

Hi.. my father had undergone by-pass surgery from dr. tapas raychaudhury, currently associated with fortis hospital in may 2016. post surgery my father has severe cough problems, wherein blood came out every time with cough. we requested the doctor, to look into this. doctor never provided any cocrete solution, he just said to stop taking a few medicines for a week, and it will get ok. however nothing went ok. after 1 month, he asked to visit...
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Mahender kumar aggarwal 1457
from Budhana, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Atandent lounge not maintain

I mahender kumar aggarwal attendent of my father in law suresh kumar singal complaint register in your portal for not working of air conditioner at your night loung dt 29/06/2016 but your superwiser not look in this matter .so many attandent are suffering from your sight and you charge night loung full accommodation. Kindly look into this matter and resilve the issue
Regards
MAHENDER Kumar aggarwal...
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bharat1988
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Security behaviour

Address:New Delhi, Delhi, 110070

Dear team,
I am pharma professional working in reputed us based company, security of vasant kunj dont know how to talk, even i am having permissin to work for two to three days in the hospital for an internantional event organisung in your hoapital by my organisation but they are always embarrassing me and always need clarifiaction, okay i dont have problek in giving clarity but each securtity guy is doing the same if they able to...
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Nadim Ansari
from Solapur, Maharashtra
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No room available after C-sec. Baby on lap

Address:New Delhi, Delhi

I am at vasant kunj fortis. My wife had a ceaserean delivery. They do not have any room available after operation. My wife is still in LDR with baby beside a small bed. We have keep the baby on lap as there is another patient on other bed. MOD is saying " main kya karun"
I have been running around reception and LDR staff for last 4 hours.
The attitude these staff carry is out of the hospitality industry.
I am afraid...
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Debraya
from Kolkata, West Bengal
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Femur Fracture of the patient due to negligence

Address:Kolkata, West Bengal, 700107
Website:www.fortishealthcare.com/india/hospitals-in-west-bengal/fortis-hospital-anandapur-kolkata

I admitted my mother Dr. Kabita Mukherjee, aged 67 years, to your Fortis Hospital, Anandapur on 17th June 2016 for Spinal cord decompression surgery under Dr. Amitabha Chanda. The surgery was scheduled on 18.06.2016 with an expected stay of 3 days as per estimate provided by Fortis Hospital, Kolkata.

The patient’s complaints were:
• Numbness and weakness of legs
• Loss of balance and inability to stand...
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Santosh003
from Noida, Uttar Pradesh
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Package of total hip replacement

Address:Bangalore, Karnataka, 560054
Website:Fortis

My mom was adviced to undergo a surgery of total hip replacement for a package of 5 lakh rupees .Now she has finished her right hip operation on 26/05/2016.The Second hip operation was on 30/5/2016 due to implant got stuck in customs mumbai airport the operation postponded .Now the mistake is from hospital side the extra day should be paid by the hopital but mrs. Varalaxmi incharge of billing is saying the patient has to bare it.Can any higher...
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anchank
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Logistics and resident doc availability

Address:400078

My dad is hospitalized in icu for pacemaker lead change.. The lead got changed yesterday and his external pacemaker support was supposed to be taken off today morning.. And it was clear instruction by the senior doctor for the resident senior doctors to take that off.. Bt no staff turned out till 3. And when enquire d it was found that there was no bed to shift him in general hence this delay. How can such a big hospital have no bed.
Secondly...
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Shashikant Goswami
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Doctor not attend the patient and not behave like a doctor

Address:Faridabad, Haryana, 121005
Website:www.fortishealthcare.com

I am shashikant, went for checkup of my wife in faridabad branch of Fortis. After payment of opd fees i came to know that there is a long waiting and they told me to come in evening.
When i went in the evening Doctor sanjeev kapoor denied to attend the patient by saying come on monday and he also said this is my private opd time i will not check your patient.
Further i want to say Sanjeev kapoor behaviour was not like a doctor...
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palki.04
from Delhi, Delhi
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Wrong treatment

Address:110037
Website:fortis gurgaon

Wrongly treated by forties gurgaon & due to that till eight months my husband not getting well. They injected medicine without doing any test which reacted badly but after complaint also they re injected the same medicine with out any allergy test. Since eight months my husband is at home not doing any thing coz after that reaction, his liver, kidney, skin every thing got damaged. They only looted us & after nine days DR. Like Pawan Rawal...
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Rahulmatta927
from Lucknow, Uttar Pradesh
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Complaint regarding policy/norms

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309

Hi,

On 11th may i suffered from vomiting and bad stomach and i reached your hospital at "b-22, sector 62, noida"

I reached at around 4:20 and doctor attended me at around 4:30, doctor (Kshity anand) asked me about the food i have taken yesterday night and some other questions which is required for medication

He told me that we are not going to admit you and we will give you some medication. If...
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VDPShah
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irregularity in peor surgery

Address:400080
Website:www.fortishealthcare.com

Highly unprofessionally managed hospital.

My father in law was admitted to fortis hospital for a pre scheduled angiography on 18th jan.2016 at 9:23 a. M. He was diagnosed with blockage in 3 main nerves by dr. Hasmukh rawat. He suggested for an "emergency" admission in the same hospital & suggested for "emergency" coronary artery bypass surgery (Cabg) to be performed by dr. Anvay mulay..
We immediately admiited him and...
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