Claimed

Fortis Healthcare Complaints & Reviews

2.9
Last updated Apr 10, 2024
Complaints 684
Resolved
364
Unresolved
320
Quick Links
Statistics
Share
Contacts

File a complaint to Fortis Healthcare

Having problems with Fortis Healthcare?

File a complaint and get it resolved by Fortis Healthcare customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Fortis Healthcare
Customer Service Contacts

Fortis Healthcare Phone Numbers

Phone
+91 12 4492 1033
117
56
+91 12 4492 1021
27
22
+91 12 4492 1071
27
18
Fax
+91 12 4492 1041

Fortis Healthcare Website

Fortis Healthcare Head Office Address

Tower A, Unitech Business Park, Block - F, South City 1, Sector - 41
Gurgaon
Gurgaon District
Haryana
India
122001

Fortis Healthcare reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ruchir123
from Kolkata, West Bengal
Report
Copy

Medicines not available and poor management

Address:Gautam Buddh Nagar, Uttar Pradesh

This complaint is regarding fortis noida where I am not getting the medicines even after repeated request to Pharmacy and on top of that the patient well fare department does nothing on complaining and just tried to ignore the situation . I am coming to Fortis Noida for past 2 years for regular dialysis and every time I order some medicine from pharmacy, they do not have and dont even to care to order it for future requirement . My Patient...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sudhakerreddy_21
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service - For Swine flu test , fee was paid but test was not done !

Address:Bangalore, Karnataka

Hi, I had visited this hospital in last week of Feb 2015, had common flu symptoms, they told me to get H1N1 test, I paid Rs.400 consulattion fee + Rs.2700 as H1N1 test fee, after 3 days they said the sample which they had collected was somehow not correctly done by the nurse. So the Test was cancelled . They are yet to refund my money . Its been almost 2 months, everytime I call them they keep on saying that 'we will refund money ASAP'...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abhilashsinha
from Mumbai, Maharashtra
Report
Copy

negligency in treatment

Address:Mumbai City, Maharashtra

Dear sir/madam I along with my mother and family reported to the hospital with the problem of fever chillishness due to which joint pain was there. The patient is my mother in this case and the case was referred to Dr. Akshay Challani. On his visit it was apparently told to him that fever comes with cold and body ache with sweating during fever and ofcourse joint pain was there due to the same which was almost the clear symptoms of malaria,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhilashsinha
from Mumbai, Maharashtra
Report
Copy

sheer negligence and intentionally money minting strategy

Address:Mumbai City, Maharashtra

Dear sir/madam I along with my mother and family reported to the hospital with the problem of fever chillishness due to which joint pain was there. The patient is my mother in this case and the case was referred to Dr. Akshay Challani. On his visit it was apparently told to him that fever comes with cold and body ache with sweating during fever and ofcourse joint pain was there due to the same which was almost the clear symptoms of malaria,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amits89
from Mumbai, Maharashtra
Report
Copy

Unethical practice being followed at Vashi fortis

Address:Mumbai City, Maharashtra

I had a cataract surgery of my father (Mr. Awadhesh Shukla) at fortis vashi today.(UHID:[protected] Complaint background: Financial counselor: Stated that cataract package is of Rs 33000. In case any additional drugs is REQUIRED /used for the patience then they are keeping a budget of Rs 7000 maximum for those drug. At the time of billing they have charged EXTRA Rs 5500 for surgery / Procedure, Rs 1037 for consumables. Question: 1)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
warad
from Gulbarga, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FORTIS HOSPITAL, CUNNINGHAM ROAD BANGALORE

Address:Bangalore, Karnataka

Shakuntala S Hiremath today staying at Room No. 205. Last two days night nursing staff did not respond to bed side buzzer. Request to shift not cared. Bed pan given by care taker. Towels not changed. Even additional care taker is required. The room shown was 334 during admission and given small room post operation where attender or caretaker do not have sleeping facility. Do you provide such a facility even you claim Fortis is a good hospital....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Diksha Dhakal
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding bill

Address:Thane, Maharashtra

Worst billing experience. These guys don't know to calculate. May have done degree but forget counting. Firstly they ask to pay a huge amount. Later a bit little den again a huge amount. Wow. How good. We are not illiterate. At least we know countings. Go sell some eggs or tomatos. Better change the employees. Not worth it. Specially in d billing department. Govt hospitals are better then this !!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jainan_25
from Pune, Maharashtra
Report
Copy

Death of my mother by the fault of doctors

Address:Mumbai City, Maharashtra

My Mother was having some breathing issue from last 5-20 days, we have taken the OPD
appointment of Dr Prashant Chajjjed on 11.02.2015 at 18hrs in Fortis hospital, he & his team only checked
the oxygen level & advised us to admit my Mother, we also follow advised
& admitted my mother in hospital, on 11.02.2015 they gave oxygen to her without any check up or test & my mother got unconscious on the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mdrajeeb
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Negative gynae consultant dr madhu srivastava

I am sabina echs (Army) wife, infertile for 10 years my doctor refereed for surgery of enometerial cyst both overies, i took appointment for this fm reception, 11:00 am, i reached there on time, but dr. Madhu srivastava told me to go back to army hospital for lapro, through echs lapro can not be done, but echs book showing lapro surgery autharised, now i am going to saroj hospital new delhi/// fortis gync dept worst poor fail bad dont go...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi

COMPALINT AGAINST YOUR FACILITY FORTIS LA FEMME, CENTRE FOR WOMEN, GK NEW DELHI. Dear Sir, I am undergoing some treatment and for that purpose my doctor advised me to go for ultrasound. As your centre was a all women centre so i went there and i was told that fees o[censored]ltrasound is Rs 1000/- per sitting and i can also avail the package of 3 sittings in Rs 2000/-. In the package, i availed by first sitting on 22.12.2014, as the purpose...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shahidkazi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Terrible Discharge Procedure

Address:Mumbai City, Maharashtra

The release procedures of your hospital for the patient is extremely terrible. It takes hours for a patient to actually leave the room once the Doctor gives the discharge instruction. 1st instance took us 8 hours to actually leave (paid in cash - not cashless). 2nd instance - took us 7 hours (20 mins for cashless approval between sending to TPA and getting confirmation back). The whole time taken was by your team to send the file to the billing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Poonam J Jain
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Triple Billing and Non Treatment Charges

Address:Bangalore, Karnataka

I and my family members are regular patients of fortis. We have spent more than 15 lakhs for my family treatment in Cunungham road and Sheshadripuram fortis. I had a fracture on 23/11/14 and we rushed to fortis in sheshadripuram and the Dr Murali Krishna suggested to go for surgery which we were not prepared for so he put a cast and two x rays were taken.We were not explained about any charges and at the end we were shocked to see a bill...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
V
vmohandashetty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding double charge for Laser turp

Address:Bangalore, Karnataka

Hello Sir, My father V. Mohandas shetty went in for a laser turp treatment for BHP. Since they missed detecting the stone in the scan they did the same laser treatment twice and have double charged. Kindly let me know how do I take this forward. The authorities are mis guiding and charging the patients for their mistakes. My email id is shetty.[protected]@gmail.com Contact Number [protected] Regards Gautham...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sue Nithya Ramamurthy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medical Negligence

Address:Chennai, Tamil Nadu

This is about Dr. Nithya Ramamurthy of Malar Hospital. I was being treated by Nithya Ramamurthy since I was 3 months pregnant. The doctor was nice in the begining but we observed that she was taking it too lightly and being complacent. She never did internal checks, complicated my pregnancy and delivered my baby who still suffers birth related complication and injuries. We are forming a group of similar affected moms and we will...
Helpful
4 other people found this review helpful
4 found this helpful
2 Comments
Report
Copy
S
sharma akansha
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsuccessful hip-joint operation

Address:New Delhi, Delhi

On 23rd August operation was held by an orthopaedic team under the supervision of Dr. Gurinder Bedi and was onlyy admitted for 5 days and according to other doctors it was a critical operation in which patient have to be admitted for more days. But this is not only the point its been approx 15months and there is a no sign of recovery anywhere and doctor is also not able to understand why recovery is not taking place . i have also gone for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashant J Agarwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed Treatment

Address:Mumbai City, Maharashtra

My cousin Mr Manish Lath is hospitalised in Fortis hospital Mumbai-Mulund west since 29th Oct 2014. He was admitted to ICU under Dr Pradip shah. He was admitted mid night at around 1am and were been Informed that doctor will visit at 8.30am in morning and then further course of action will be decided. Since he was suffering from multiple issues but major was his heart injection%, which was only 15-20% as compared to 60%, which one of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandaranjan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behaviour from Canteen Head Mr.Arup Biswas

Address:Kolkata, West Bengal

Sir, This is to let you tat I had visited at Fortis Health Care Kolkata #730 Anandapur, E M Bypass Road on 30/10/2014, and canteen head not only behaved rudely with me and with my patient but had threatened me as I had raised my voice against poor catering service.Many patients were impacted on the same.The food was ungenic and cheap for patients and service is not in time....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kiran Chandola
from Hyderabad, Telangana
Report
Copy

dr. Rwman Abhi misconduct

Yesterday my 75 years old father visited your gurgaon hospital with my mothsite listedwas diagnosed with infection a week ago by dr. raman at his home clinic. She visited him as her condition was worsened cos of the antibiotics prescribed by him (despite highlighting that antibiotics doesn't suit her) The visit was post seeking the appointment however needless to mention it was notional as despite the appointment, people are made to wait...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mayank931
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible and money minded behavior of doctors

Address:New Delhi, Delhi

Yesterday, i had visited fortis (vasant kunj, New Delhi) to see a rheumatologist. It was first and last time experience for me at fortis. Doctor was not worth of what they charge for consultation which is way too high if compared with other good hospitals.Since, I had lower back problem for last 3 years, i wanted him to listen the symptoms completely and see reports for the last 3 years. He was in a hurry to see next patients that he could...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
zshan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in dengue blood report

Address:Mumbai City, Maharashtra

My friend was suffering from severe high fever and body pain with chills. The doctor at fortis prescribed dengue blood test which we gave at 3:38 pm 04/10/2014. MHDPT no is 414048. It was written in the slip and was tokd that report would be given the next day 05/10/14 at 5 pm. However the date 06/10/14 has also passed and the report has not been given. When i call they do not entertain and are very arrogant. Due to this delay in proper medication...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy