Fortis Healthcare Complaints & Reviews

I tried booking an appointment on the app and made a payment. However, while my money got deducted, I didn't get any appointment. It doesn't reflect on the app either.

I have written to Fortis and tried calling them but I received any response/haven't been able to speak to any customer care representative. I have essentially just lost the money and noone is responding with a status of that money....

Dear Fortis Hospital Management Team,

I am writing to express my disappointment with the quality of care I received during my recent hospital stay. I believe that the irregular hospital services I experienced were unacceptable and I would like to provide feedback to help improve the hospital's services for future patients.

Firstly, I had several concerns from the time of admission till discharge.
br...

Everytime coordinator has informed us wrong timings and we have to wait very long after that for dr appointment and after I got problem with broncoscopy no reply from their side has come after asking so many times. Is this the management
Not expected from such a brand hospital...

Region period m salary nh d rhe 45 days se jyda ho gye...

Mera region 9 jan ko complete ho gya tha n 45 days ka time diya tha salary k liye ki 45 days bd aapki salary aa jayege regular hr department m puchne pr yhi bolte h 1 2 din m aa jayegi aaj 45 days se jyda ho gye h work krne k bd Yhi condition h kya fortis ki n hr m jate h to bolte h aapka Mail dal diya n salry k wait m tha n salry aayi nh or mere from submit nh hue n agr kl tk koi solution nh hua to m aage forward kruga...

There are doctors and nurses who have absolutely no idea about the wound healing progress. Today i have visited there to check the progress of stitches on the wound and they removed the stitches but would was not Heald and blood was coming out when they removed it. After removing the stitches she was saying that i have no idea that would will open again if stitches gets removed without examine....

Hospital: Fortis Gurgaon
Bed no: 435
UID no: 12220204

I was admitted between 5-12 jan 2023. In the last date, the nurse came and collected all the medicines whose invoices were already done and she ensured me it will manage in your final invoice. But, when I received the invoice, returned medicine amount was not managed in it.

At that time, I asked admin Miss. Nirmal ma'am to give me in written...

Sorry to say I had very bad experience with Fortis Nagarbhavi last week and it's a kind of cheat to us.

I had a pre-approval on February 7th from Vidal health for ACL reconstruction surgery on 10th February and admission on 9th February evening with private room.

I reached hospital at 5:45 pm on 9th February and admission procedure completed at 6:15 pm but they allocated room at 8:55 pm that to triple sharing...

[protected] Forwarded message[protected]
From: prajwal hr
Date: Tue, Feb

Sorry to say I had very bad experience with Fortis Nagarbhavi last week and it's a kind of cheat to us.

I had a pre-approval on February 7th from Vidal health for ACL reconstruction surgery on 10th February and admission on 9th February evening with private room.

I reached hospital at 5:45 pm on 9th February...

Consultancy date: 10.11.2022 Time: 12.30 PM
Doctor Name: Dr Jyoti Bala Sharma
Type: Teleconsultation
Booking ID: [protected]
consultancy fee: 1200 vide online payment
Fortis Hospital Noida Sector 62
Patient Name: Krishnawatar Bharti
Age: 48 years
Mob No: [protected]

Kindly give Invoice of the consultancy fee through my email
[protected]@ntpc.co.in/ d108.[protected]@gmail...

Inspite of previous information the staff couldn't do the Preauthorisation of Insurance. And if we call them, they will not respond at all. I am not understanding who is authorized to do send the Preauthorisation of Insurance for the procedures and operations. Because they tell that it's not their job. Is it true? If at all we don't know the estimate of the procedures and operations then how we should get the Preauthorisation approval from...

Customer Feedback with Fortis Billing - Shashi Kanta Kamthan - UHID 3516150 - Episode No 252022/22/1113 Bill No : 111322IPCR032389

I would like to express my complete dissatisfaction with the Billing for the recent hospitalization of my mother Shashi Kanta Kamthan in Fortis Bannerghatta Road.

Following are my key concerns:

1. Inspite of having full Insurance cover (0 co-pay benefits) in my policy,...

I have paid on 9 th October online consultation fees for Dr Rajshekar KTwith booking ID [protected].
The appointment was on 20 October.
In the orthopedic booking counter my brother in law paid again for the same doctor as I was not there at that time.
Immediately after consultation before leaving the hospital we brought to the notice of the booking staff at the counter, they asked me to do online cancellation.
Unfortunately...

My father is an ex army man, on 13th Nov my father hadba severe headache, we visited noida 62 branch, he got temporary treatment in the emergency ward, after CT scan, doctor said he had blood leakage (SDH) inside his head and we need to admit him in the ICU. I told the same to the person in the billing counter, he said okay, and said he is preparing the papers, and asked me to wait for 15 minutes, but after 15 minutes he told me that no beds...

Hi,
Whenever I visited Fortis there is so good check up, not good medicines .But today I visited for gallbladder polyl.'s problem, the doctor said that in our hospital we don't have treatment for this. The person who was doing EWS OPD billing said you have to wait for 2 years for treatment....

We dpnt have any information about the patient being admitted in Fortis Mohali...

I am a doctor myself, had approached to fortis hospital Nagarbhavi for job application. I had initially messaged and contacted the HR through phone, since I got no response I decided to go there directly (since I had no response from 10 days) When I reached, HR was not available. I called them up and she asked me to wait.
She made me wait for 2 hours, I went and asked in ER (since she told me to go there) then I went back to HR cabin...

To
The concern person

Dear sir/ mam

I want to complain, when I and my whole family is peak of tolerance. Continuously derogatory behavior even abusive behavior from security staff and nurses staff. We want to bring your notice on continues behavior and patient explosion.

My name is sunita sharma, my patient name is santosh sharma (mother) is CGHS-ECHS (ARMY) service holder besides we are...

My father Mr. Arjun Namdev Patil was discharged on 01.09.2022 from Fortis Mulund and i was supposed to get refund of Rs. 1, 03, 692. However it has been 6 days now still i haven't received refund. What is the time required for refunding the deposit amount? It is not possible to visit hospital as we stay far away....

Payment of Rs 950 was done for video consultation with doctor and appointment was cancelled. Called customer care 10times but everyone has provided reasons to wait. There is no response to the emails I sent regarding same to customercare.[protected]@fortishealthcare.com...