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Franch Express Courier Complaints & Reviews

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Last updated Apr 9, 2024
Complaints 405
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Franch Express Courier
Customer Service Contacts

Franch Express Courier Phone Numbers

Phone
+91 44 4412 3123
362
230

Franch Express Courier Website

Franch Express Courier Head Office Address

#199, Harriyan Street, C. Pallavaram
Chennai
Chennai District
Tamil Nadu
India
600043

Franch Express Courier reviews & complaints page 17

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G
gopikarthick.p
from Korampallam, Tamil Nadu
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parcel missed, no response from courier service

Address:Krishnagiri, Tamil Nadu, 635109

I have a sent a parcel to West Bengal through frach express on
24/09/18. parcel - [protected]
27/09/18 to 5/10/18,
Daily calling and enquiring,
Courier service Asked to wait.
Now ask to contact receiver courier office.
Courier office ask to call customer care.
Nobody taking responsibility.

These kind of issues happened third time with this courier service.
Last...
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P
poorani ganesh
from Chandigarh, Chandigarh
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courier delay

On 3rd october 2018, we make a booking from attur to maduravoyal.

While booking, we have checked when it will be delivered to the destination, they said it will be reached on 4th october 2018. So we have mentioned the available address.

Now its 5th october 2018, currently we are not available in that address.

So i requested them to provide in my hostel address (Which is in same area, courier address...
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U
Usdeeps
from Ernakulam, Kerala
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delay in delivery the products

Address:Thiruvananthapuram, Kerala

I have a bad experince about the fc service trivandrum... They neither deliver the products on time nor responds to our calls.. Very irresponsible attitude towrds customer.. Necessary actions should be taken... Speciallyone person named binu in fc trivandrum main branch, he never attends the call or call back... I have not yet recievd my product from them and came to know that my product has already reached trivandrm from chennai last week......
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J
Janet Praveen
from Chennai, Tamil Nadu
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without delivering updated as delivered

Address:Chennai, Tamil Nadu, 600073

Franch express is the worst courier service. Because of it i lost my customer s and goodwill i created on my business. They just bluntly each gives phone no to contact the delivery person and do their duties. And a lady delivery person frm chilapakam is a worst. She didn't deliver my product but updated as delivered, but having the parcel with her and she called my customer to why we hv raised the companint and going on n on. She has asked...
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S
SumitGugani
from Coimbatore, Tamil Nadu
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parcel misplaced

Address:560054

We have booked parcel from mathikere bangalore courier office on 16/8/18 which was lost by them as it has not reached destination..
It's tracking no. [protected] and [protected] is not updated in system also.
Spoken with mr. Ram at rajajinagar st courier office where french express courier also accepts. He said we received but don't know why its not reached destination.
Pls help in this regard.
Regards br...
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T
Thahira
from Ernakulam, Kerala
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not yet delivered parcel.., online tracking not working

Franch express courier — regarding my order number [protected]

I have booked the parcel in franch express courier from surat to cochin on august 2018

Still now the parcel is not reached and
Online tracking is not working..

Sumayya
4/285 maliyekkaparambu
Mattanchery
682002
Phone [protected]

This is delivery address.. Please solve this issue...
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U
Uma Raajan
from Chennai, Tamil Nadu
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missing shirt

Address:625020

Last week i sent a package to kanchipuram district from madurai gomathipuram branch
Package includes 3 shirt and masal packets
But one shirt is missing
That shirt was costly

This is the first time i am using ur courier
Feel so bad about it
I have sent lots of packages... Didnt get such bad experience

That was a gift to my dad...
Please do the needfull...
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B
bkarthickcse
from Bengaluru, Karnataka
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where is my courier - no clear status

Address:Chennai, Tamil Nadu, 600119
Website:www.franchexpress.com

I have sent a important courier to my friend from chennai to bangalore. Till now the courier is not reached my friend, even though i have provided one of the most know it tech park as the address. They have updated as company shifted. When i tried to call the customer care number which is available in the website it is not reachable. And some how i contacted one number and checked with them they are saying that they did not receive the courier....
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J
Jos Joslin Kumar
from Bengaluru, Karnataka
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47318456791

Address:560064

Regarding this tracking of courier no [protected],, addrss —

To,
Mr keerthi kumar,
Sobha city,
Casa serinita 4074,
Thanisandra main road,
Hegdenagar
Bangalore - 560064
[protected]

From
Celebrity fashions
[protected]

It's been more than a one month n i haven't received this parcel.
Plz chk.
Looks like the courier...
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S
Srivathy Scientific Solutions
from Chennai, Tamil Nadu
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extremely slow delivery

Address:Chennai, Tamil Nadu

Sir,
I have booked a corier on 16th Aug 2018 from Tambaram to Tuticorin.
The corier was delivered on 20th Aug 2018. We have missed a tender because of this late delivery. We tried to reach the booking point and delivery point about this. They have conveyed it is difficult to deliver a single cover by spending Rs.200 for petrol. This is the worst reply we have heard.
Please never ever repeat this worst service to your...
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M
Mohanmise
from Kunnamangalam, Kerala
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courier delivery delayed, no tracking, poor response

Address:Chennai, Tamil Nadu, 600043
Website:www.franchexpress.com

I send very important document to delhi. It was not sent from chennai branch rk assosiates even after 3 days.
When follow up with chennai rk assosiates promised to send deliver in the next day.
But unforunate thing is there is no tracking and only one customer care number is there and that line not working.
Really it is serious matter of concern.
If they can provide proper service they should stop the services...
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Address:Surat, Gujarat
Website:Franch Express

This parcel was despatched from surat to mettupalayam in coimbatore district. The parcel reached mettupalayam but customer was not intimated, holding status for two days and returned back. No call to the sender for clarification also. However, the return parcel status shows in-transit from 26 july. None of the numbers in your website are reachable. The sender has not received or neither has the recepient. Need details of the same the parcel...
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K
Kandhakrishnan
from Chennai, Tamil Nadu
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courier not received due to your worst service

Dear sir/madam,

Docket no. [protected]

The above courier book on 01.08.18 from chennai to srivilliputhur. But still not reached the receiver.
Please tell me how many days required to deliver the courier from chennai to srivilliputhur.
I have called all your contact numbers. All the numbers are fake, not reach
Able, workless and worthless.

Nos. Are[protected], [protected].br...
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S
sriramindya
from Kottayam, Kerala
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poor service

Address:Chennai, Tamil Nadu, 600056

Hi myself sriram, my frnd sent me a courier from krishnagiri to chennai, which has more important material (consignment number:[protected] ) it should be delivered. i called multiple times to chennai, krishnagiri, local office reg my courier status. but all are vain, my courier tracking number not yet mapped, i.e it is still blocked in krishnagiri itself..it supposed should be in chennai yesterday itself.

one of the worst courier...
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B
bhaskarns
from Mumbai, Maharashtra
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cheating of security deposit amount

Address:6000016
Website:Franchexpress.com

Dear sir / madam,

My self bhasuwan s/o sh. Rakesh chander jain from chennai - 6000016 vadapalani tamilnadu.

My firms name is jain advertisers, i m running a courier business since 2003 in nakodar. My service tax registration number under courier service is adppj6290fst001

I was applied a franchise for franch express courier & cargo ltd. For vadapalani, chennai

For this franchise...
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D
Dr.Jawahar .k
from Chennai, Tamil Nadu
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where is my courier?

Address:Chennai, Tamil Nadu, 600019

On 16/04/18, I had booked a courier from Madurai, for delivery to Chennai (Kavi Bharathi Vidhyalaya School, TH Road, Thiruvottiyur).

Today it's 26/04/18.It has been 10 long days and the courier hasn't been delivered yet!!

The courier contains important documents that had to be signed and submitted immediately. It was supposed to be delivered with priority.

When the courier wasn't delivered even...
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J
Justin Jerald
from Chennai, Tamil Nadu
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non receipt of letter

Address:623707

Mmhrc madurai - quality control section has sent one letter related to my father's treatment to my home address at paramakudi on 17/04/18. Till now (19/04/18) 2000hrs we are not in receipt. Letter reached paramakudi couier office on 18/04/18 and now purposely delayed to hand over at my home. From madurai to paramakudi, it will take 2hrs by bus//but after making so many calls, still they could not deliver//a senior citizen // thank you //...
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J
Jemima Sugantharani
from Chennai, Tamil Nadu
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courier cover torn before delivery

Address:600023

The following few lines are brought to your information. I booked a cover on 27.03.18 through your courier service to madurai vide your receipt no: [protected]. While the cover reached the addressee, they were surprised to receive cover torn and stapled.

I have been booking this type of document to the same addressee every month for more than 8 years through your courier service. But this time, the booked cover is tampered...
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K
Kasichainula Venkataramana Murthy
from Chennai, Tamil Nadu
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non delivery of courier cover

Address:600069

Courier no: [protected].
When i telephoned to [protected]- guindy office about non delivery of cover, they told that it was delivered on 11.04.2018. But it was not delivered.
Further, they gave me two telephone numbers [protected] & [protected] and wanted me to contact them. At 4.00pm both the phones were switched off.
Later on guindy office also did not respond to me.
The above cover was sent by sbi containing an...
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V
vm ananda kumar
from Jangaon, Telangana
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consignment not delivered to customer more than 2 months

Address:630562

We have sent a Consignment in the month of February 2018. But till date there is no response from franch express courier.

Please find the Despatch detail below

POD number : [protected]
Despatch date : 03/02/18
From : Equitas Koothandan branch, sivagangai

Customer got irritated and complaining us for non receipt of Consignment

By
Anand
[protected]...
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