Franch Express Courier Complaints & Reviews

Ewb no :[protected]

The above consignment has reached you two days back and till today it's nt been delivered

When i spoke to yur customer care they informed that it has not reached in branch
I then spoke to the number [[protected]]. And he replayed not worthful ans.

Keeping people like this is really spoiling yur reputation...

Kindly look in to it and revert at the earliest...

The above consignment has reached you two days back and till today it's nt been delivered

When i spoke to yur customer care they informed that it has reached iyyapakkam branch
I then spoke to the number [protected]. And he replayed that the address is far off and cannot be delivered.

If this is yur answer y do u take the parcel.
Keeping people like this is really spoiling yur reputation...br...

I booked my courier from Erode to Chennai ([protected]), it took five days to deliver, they hold the courier for more than 3 days in Chennai, after a long struggle it was delivered, very poor and bad treatment of customers, no one will answer if we call to the number which is given in tracking page, and if you call to[protected] this number two ladies will pick the phone and shout at the customer and they will put the receiver down without...

I received my courier today 5/6/19 but see what nonsense had happened since these franch express ppl had already updated that my courier had deliverd on 29 may19. I am not able to register my complain to the dealer whom i purchased saree 4nos and what i receive was 3nos. They are questioning me the courier was deliverd on 29th why am i registing my complain now claiming for once saree. Will you ppl pay the cost for the one saree which is...

Dear sir / madam,

The executive in ooty said that he will deliver the courier by tomorrow to school. My question is if. If they have deliver the product how come while tracking my consignment it will show as delivered on 29 may, 2019.
How could i trust your service in future if the situation is like this.
Please get back to me immediately and do deliver my courier with out any delay further. My consignment number...

On 29/05/19 i had sent a courier containing tablets to kakkanad, kochi vide consignment no. [protected], on 01/06/19 till 6pm the medicine was not delivered, i had contacted the pallavaram office they gave kerala number and asked me to contact, i had contacted [protected] they gave another number of kakkanad [protected] and asked me to call. Each and every staff shifting their responsibility by giving phone number and made me to call, i was...

I have sent a medicines from chennai to periyakulam on 27th. They told the receiver wil receive it surely on nxt day itself... But stil nw receiver is
Expecting the medicines to be recd... If i cal to the numbers they have given none of them is telling the responsible answer... Even i went to the courier centre directly they said the customer care centre also got closed and wil inform the status after that... But stil nw i dint get...

My consignment number :[protected]
I not received my stuff... On 27th may the courier was dispatched from madurai to tirupattur 635601... But i not recived my stuff make as soon as possible to get my stuff today to tomorrow otherwise i will take action legally on the company by veeramanikandan. K
Contact number : +[protected]
2nd number :+[protected]...

I ordered a saree and sent to my customer. The product is undelivered. I checked the status also. There is no udate in the status. I tried all the numbers regarding tht courier. Tht person is not at all attending the calls. Consignment number [protected]. There is no response from the courier office.
St courier wallajabad [protected]. He is the responsible for tht area parcels....

I sent an envelop courier through franch express (Chennai) on 12 april, today is 24th may still it is not delivered.
I took a follow up like anything, they are not responding properly, infact they said it is already delivered (This statement was from higher official from franch express).
Initially after 10 days i tracked through consignment no, it showed it reached to pune (Maharashtra), they misrouted it and they gave me pune...

Hi,

I'm put a parcel from chennai to kadayanallur, last 3 times they are not delivery into my address. Every time my self only went the office and took my parcel. I asked to them why you pepole are not deliver the paracel in mentioned address they said we won't send big parcel into the deliver address. Tou should take the parcel from your own arrangement otherwise put into cargo services like that they said....

Yesterday i was enquired from your kovai office asking me howmuch distance i am staying away from karur as they wanted to deliver a letter. As my home is 20 km away from karur and as i am going daily to karur i told them, "for deliver a letter they need not to come this much distance", i will go to karur office in person and receive the letter. They too gladly nod for the same.

Today around 11.40 am i went to karur sengunthapuram...

Spell bee international from chennai has sent a packet with books for exam on 28th feb and delviered to nagarbhavi bangalore - by dinesh on 4th march but still not recieved

Awb no - [protected]

Since morning i am in touch with dinesh - [protected]

But he is extremely arrogant and unhelpful and directly saying that i can complaint to head office as he is not resposible,

This book...

Franch courier pod # [protected] and [protected].

The ernakulam office of this courier is continuously making sure that my parcel containing a medical device for an hospital use sent from chennai on 19/3/2019 is not getting delivered. I have been waiting since 21/3/19 for this parcel, and continuously following up via phone calls.
Every time the office in charge either gives some drivers number or as if i am at fault...

From feb 19 to march 19 some of my suppliers started making supply thru franch express courier. The courier people didn't deliver me the parcel and also didn't even inform me on phone too. After i got awb no. From my supplier and i went to src and inquired, but again simply they said nothing came on the name i said. Then i showed the awb status on my mobile, after that he ringed to hub and confirmed that parcel was left in the hub itself.br...

Whenever we demand invoice for payment either sivakasi or madurai franch express people are simply saying that invoice will be delivered within a day or two. But they are not to do so. You may verify and found this correct if you check our account. We request you to please instruct the concerned people to generate and deliver the invoice within the stipulated time enabling to avail the gst amount.

Thought we are eager to settle...

Hello sir/madam,
Tracking no [protected] franch express.
Booked on 26th feb 2019 in tambaram. Consignment could not be tracked. Not showing status online. We approached manager dillibabu, he is saying consignment lost and could not trace. Not picking our call to answer. Highly irresponsible behaviour. Can you pl look into it? It is really urgent....

To mr rajesh,
Franch express docket details: [protected] dt 30/07/2018

As per courier docket, material was dispatched to customer, but, the customer has not received the material.
When i ask for customer signature, you denied and told material was not dispatched. And no proof

We are following through dolphin enterprises for loss of materials, and i personally visited your office,
I gave...

Dear sir,
Herewith complaining that, 19/01/2019 one courier is send from chennai order id : [protected] to thatchampattu indian bank, but till now item yet not delivered, i asked to tiruvannamalai office, they told to me that item misplaced by their side, and one phone no is given by them that belonging to manalurpettai office. Then i contacted their office, said the details to them,, "after 1/2 hour we will say the details. So you...

French express told me that a courier would be sent from chennai to hyderabad in one and half day. They failed to do this. I have sent it on 23rd jan 2019 and still it hasn't reached. After a lot of follow ups and delivery guy calls up and says he can't come and he doesn't have a smart phone to even send the location. And the customer care people do not treat the customer well, rather hang up even before listening fully...