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Franch Express Courier Complaints & Reviews

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Updated: Jan 6, 2025
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Franch Express Courier reviews & complaints page 21

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R
RESHVA
from Chandigarh, Chandigarh
Jul 13, 2010
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Address: Kanchipuram, Tamil Nadu

I make this complaint on franch express courier because one cheque was sent to me on 8.7.2010 from DOC+ HOSPITAL through this courier service but it still not yet delivered to my adrress.i called the contact number which was given from DOC+ but they are not attending the call.
Aug 13, 2020
Complaint marked as Resolved 
I am in chennai, my father admitted in hospital at coimbatore he forgotted to take his Medical report. I have send the medical report thru Franch Express Courier on saturday but still it not delivered. The stupid *******rs dont know where that cover is lying. I contact chennai office (after trying very badly) they are told me to contact coimbatore, if i called coimbatore they are telling to contact chennai, both of them playing like anything.
Now i dont know where is my cover and my father waiting in Coimbatore for treatment.

Franch Express is one of the MOST WORST B****R COURIER SERVICE IN THIS WORLD.
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    R
    ratheeshkk
    from Udagamandalam, Tamil Nadu
    Jun 19, 2010
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    Address: Coimbatore, Tamil Nadu

    im ratheesh coimbatore,
    i post the (train ticket dated 18/06/10 9.15pm) courier of my casin to chennai 16/06/10 evening 4.30pm. but now only thats not get , i call to chennai office they told that cover not have.
    franch express courier is no 1 dubakkoor courier
    my mbl no [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
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      N
      N.Ragunathan
      from Chennai, Tamil Nadu
      Apr 30, 2010
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      Address: Kanchipuram, Tamil Nadu

      Sir,
      One of my distributor from Madurai sent me a envelope vide Way Bill No. 010198 dated 27.04.2010 through Franch Express Courier in my favour, care of my office address. On 28th evening the delivery man came from Tambaram Franch Express Copurier to our office and I signed the necessary papers for taking delivery of the envelope but the delivery man asked for office seal but I informed that it is in my personal name thus it not required office seal immediately he asked to show the ID Card, infact my phone number is also mentioned on the envelope so that he can confirm the idendity through phone, at that time I dont have ID Card with me, he immediately snatchedd the envelope from my hand and fled away from the premises without hearing my request to bring the cover next day so that I can bring the ID card if it is mandatory. But till today the cover is not delivered to me as I have to take delivery materials from transport. Being one of the director in a private company it was great insult on me kindly take necessary action in this matter.
      Thanking you
      N.Ragunathan
      [protected]
      Aug 13, 2020
      Complaint marked as Resolved 
      I couriered a cover from Tindivanam to Kunnagudi (Sivagangai Dist) on 11th JAN 11. i need the branch address because its non delivered to the person.
      Very very WORST courier service i had come across...
      No proper response...
      Always telling lies..
      Otherwise not pick up the call...
      Especially hyderabad branch...
      IT IS BETTER TO SHUT YOUR OFFICE..
      Final reply from this courier is "We missed ur courier somewhere else. It may reached u or may not".
      IDIOTIC SERVICE & WORK PEOPLE..
      what happened in your website
      AWARD to Franch Express Courier - MOST WORST COURIER SERVICE IN THE WORLD

      franchexpress courier — non delivery of covers

      DEAR RESPECTED SIR,

      1. WITH PAINED HEART I SUBMIT THE FOLLOWING COMPLAINT BEFORE YOU SIR.

      2. ONE COVER WAS DESPATCHED TO ME FROM PALAKAD 0N 22/05/2012 AND IT HAS REACHED THE INTERCHANGE POINT SALEM ALSO AS PER DETAILS GIVEN BY THE WEB SEARCH.


      3. IT FURTHER INFORMS THAT IT IS IN TRANSIT BETWEEN SALEM AND TRICHY.

      4. I CONTACTED THE SALEM IN NO: [protected] AND [protected]. THEY INFORMED ME THAT THE COVER ARRIVED
      TRICHY AND MAY BE MIS-ROUTED . THEY ALSO SAID THAT MIS-ROUTING FROM TRICHI INTERCHANGE POINT IS VERY
      VERY COMMON AND REGULAR FEATURES.

      5. I ALSO CONTACTED TRICHY OFFICE IN NO::[protected] , AFTER 15 TIMES OF DIALLING ONLY I AM ABLE TO CONTACT
      THE PERSONS BUT OF NO USE . THEIR REPLY IN A LETHARGIC MANNER MADE ME TO THINK THAT I WASTED
      MY TIME IN CONTACTING TRICHY BRANCH.

      6. THEN AGAIN I CONTACTED CHENNAI ... HERE THEIR APPROACHES AND MODE OF ANSWERING ARE BEST.
      STAFF AT CHENNAI ARE GEMS OF THE ORGANISATION BUT AT TRICHY BRANCH IT IS A CANCER TO THE SYSTEM AND ALSO TO THE CUSTOMERS

      7. KINDLY LET ME KNOW THE FATE OF THE COVER. I FERVENTLY HOPE THAT YOU CAN LOCATE THE FAULT.

      8. YOUR KIND REPLY IS AWAITED.


      FROM P. GOVINDARAJAN, RETIREDRAILWAY STATION MASTER, MEDICAL COLLEGE POST, THANJAVUR 613004. PHONE::[protected]
      .
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        P
        PRIYADHARSHINI
        from Salem, Tamil Nadu
        Apr 28, 2010
        Resolved
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        Address: Salem, Tamil Nadu

        DEAR SIR,

        Erode HDFC bank has sent a letter to Salem 13 madam street, near pattakoil salem (my home address) booked on 26.04.2010 ref no: B07078808 but still that letter has not been delivered promptly since it is second day. kindly track my letter and help me to receive it.
        Regards
        Priyadharshini
        Aug 13, 2020
        Complaint marked as Resolved 
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          H
          Hamsa
          Apr 21, 2010
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          Address: Chennai, Tamil Nadu

          The service of this Courier company is not at all professional. While delivering a courier if the door is locked, there should be a slip left to call back or the customer should be intimated that the courier is with them. More often the customer comes to know of the courier only when it is returned to the sender.

          Intimation should be made mandatory, as the documents that they are delaing with are very important like Cheque books and the like.

          An appeal to ICICI to stop alliance with this courierr service for cheque book deliveries.
          Aug 14, 2020
          Complaint marked as Resolved 
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            S
            Suresh Kumar
            from Mumbai, Maharashtra
            Apr 12, 2010
            Resolved
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            Address: Chennai, Tamil Nadu

            Dear All,

            One document was send from Noida on 05.04.10 to Chennai, still ididnt received. The document was reached to chennai Franch express office on 07.04.10 but they not delivered still 12.04.10. Very poor customer service. They not pickupping the calls. One of the most worst service i faced in my life time. That document is very urgent one. Due to this i got a bad opinion with my boss.
            Aug 14, 2020
            Complaint marked as Resolved 
            Franch Express is the Worst courier service i had ever seen. They will not even reply properly and first of all they will not answer the calls. The people respond very badly. I have send a greeting card to my sister in law from bangalore to chennai and it has taken 5 days but still it has not reached the destination and customer service says that the address is out of city and my sis in law stays in city centre. I am totally pissed of this service.
            Franch Express is the worst service . i had send documents from erode to coimbatore and it has taken 5 days and not reached and their website also not active and couldn't find tracking, better close this courier service...
            Franch express is very worst...please dont use this courier service, my document is missing...i sent if from coimbatore to bangalore...still it didnt reach bangalore...mistakes can happen...but still their website tracking is not working...they have ST couriers phone number printed on their docket...their staffs are also not good...not reponding properly...
            Dear Friench Peoples,

            Your also not responsible people... ur head office and branch office also... dont ask proper answer in consumer.. you r all useless peoples. am very very disappoint for ur courier service. forthur i ll dont send any courier in ur service. good bye...
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              J
              Joe Winifred P Rayen
              Aug 26, 2009
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              French Express Courier
              Complaint:
              My mother sent a courier through french express courier on 17th August 2009 from rasipuram, Salem. I reside in porur chennai, I have not received the parcel still now[protected]. this is the receipt no. B03655855. The address was correctly written, i have confirmed it through my mum. Please help us out.
              doc no.A[protected]th feb 11 booked from Chennai T nagar deliver to
              Tirupathy. but still not yet come
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                P
                P.Kalanidhi
                from Delhi, Delhi
                Mar 7, 2009
                Resolved
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                Resolved

                My relative Mr. Ilangovan sent me a courier by French express courier on 04/03/09 (courier receipt number: *a89661763*a) from Chennai-10 to Powai, Mumbai-400076. Even after 5 days, I have not received my courier still. Only my relative and myself know the value of that courier and how much it is affecting my education. The loss can not be compensated, they should know why we prefer courier instead of post office. severe action should be taken, i should receive my courier soon.

                P.Kalanidhi,
                Powai, Mumbai.
                Aug 14, 2020
                Complaint marked as Resolved 
                we have to receive a cover from m/s. city batteries, trichy.
                pls. try to deliver as soon as possibel.

                rgds.
                satheesh rv.
                [protected].
                [protected].
                ManCon Outsourcing P. Ltd., Chennai - 44.
                the covers still not delivered sent on 15/4/13, details as follows; S.B Agencies(chenganasery ), , , , , Sangam Fancy (Kannur), , , , , , , , Praveen Fancy (Quilon), , , , Alfa Electricals (Chenganasery) plz try to deliver as soon as possible...Famous sales Corporation...25384108...chennai.
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                  R
                  Raja Palanisamy
                  from Hyderabad, Telangana
                  Feb 18, 2009
                  Resolved
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                  Resolved

                  I am Raja Palanisamy. I sent courier through french express courier services On 16.02.2009. Till today(19.02.2009) the courier has not been delivered to the concerned person. If I contact them for the status of the courier. They are ill treating behaving very worstly. I contact chennai branch and also salem branch offices. My Courier number is A90235507. I didnt saw such a irresponsible courier service. Government should take action on the respective persons.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  customer support has been notified about the posted complaint.
                  yes i can agree with you Mr. raja, same problem...very bad service...its booked from salem to nashik. docket no. is 01351610 dt. 14/03/09 its not yet recd. (Dt.18/03/09 time 0315 pm).
                  Dear Sir / Madam,

                  I am N.K.Jayalakshme, I have sent courier through french express courier (Vellore Branch - Vellore to Chennai T.Nagar) On 07.07.2009. Till today(09.07.2009, Time @ 11AM ) the courier has not been delivered to the concerned person. If I contact them for the status of the courier. They are not pickup the call from 08.07.09(Phone No.24337691 T.Nagar Branch). My Courier number is A95928546. Kindly give the proper resan for this complaint.

                  Thank you,

                  N.K.Jayalakshmi
                  my mail dt 9.9.9 no a97665628 from Dharapuram to Bangalore not yet delivered 12am 13.09.09
                  Dear sir/madam

                  I am S. Jeevanand, i have one courier through franch express courier. It is showing delivered on[protected]. But till now i didnt receive any courier from your services.

                  But in the status it shows delivered. My courier number is S01607191.

                  Remedy my problem as soon as possible or else give any contact number for communication.
                  I have courier from coimbatore branch.courier number is A06667812 is not yet received.that is very important courier.I need it.As early as possible please arrange the courier for me to delivered.My address is 38, Solappadi supramaniar street.shevapet salem-636 002
                  my consignment no.[protected] is not delivered
                  please tell the status of consignment no.[protected]
                  my mobile no. [protected]
                  Dear Sir/Madam,


                  I am A.EDEL QUEEN JENIFER, i have one courier through french courier . its showing deliverd on 21.06.2010 but till now i din't receive any courier from your services.The status it shows deliverd.plz check out the problem as soon as possible. its very confidencial.my consignment no.S02157344.my mobil no.[protected].
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                    B
                    BHAVESH SHROFF
                    Nov 25, 2008
                    Resolved
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                    Resolved

                    I was sent documents from IDBI Bank agent, Bangalore (Local courier) to my office address. My shipment no. is i21950948, but its missing. When IDBI agent (who has sent me document) enquired courier guys are saying its delivered. But I didnt got any courier. I called to their head office they gave me some different office number and no body is responding. No body is picking phone.

                    This is pathetic, bull-... If they cant service properly within bangalore local, whats the point in starting this service...

                    Can somebody help me get my missing documents/courier...

                    I called to 28533033,[protected]off numbers)
                    I also called Kavershwaran [protected].. nobody is talking properly...

                    Regards,
                    Bhavesh
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    I ALSO FACE A SAME FATE. AN URGENT BANK STATEMENT SENT BY icicibank head office WAS NOT RECIVED BY ME AS ASSURED BY THE BANK AUTHORITIES IN TIME.THE AIR WAY BILL NO IS.SO1214688.THE BANK TOLD WITH IN 7 DAYS U WILL RECEIVE THE STT. BUT EVEN AFTER 10 DAYS I not received the courier FRENCH EXPRESS.
                    Sir,
                    I was sen the document C Foam for M/s. Jindal Arctutecural ltd -Haryana for last month 22-09-09,
                    docout no. GO1371317. Still you are not deliverd the cover. so kindly send the correct details for this cover details.

                    Thanking You.
                    dear sir/adam,
                    we have'nt recevied the courier yet which docet no is bl24320133. which was sent by our banglore party repute builder hardware.plz msg me when i'll get this courier.

                    thanks,
                    for mayra enterprises
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                      D
                      dipankar
                      from Pune, Maharashtra
                      Nov 15, 2008
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                      FRENCH EXPRESS COURIER is WORST.. documents sent from chennai
                      dt 22/10/2008 have not received pune till today 15/11/2008.. is pune
                      in another planet..?? the FRENCH EXPRESS is not worth it... USE IT
                      AT UR OWN RISK..
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      Document — courier not received very very Late

                      Hi,
                      this mohan raj from bangalore my consignment number is :[protected] sent from Noida around 20 days from today (29/12/08) still i did't recived if i call also no respone. no one is picking the call in bangalore if attened also no response kept in hold immidiatly blazeflash providing very worst sevivce 100% unsatisfied with your service.
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                        K
                        Karthik Janakiraman
                        from Hyderabad, Telangana
                        Aug 25, 2008
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                        Courier not delivered in time

                        My courier which was sent on 20th of august and was to travel only 35-40kms is still hanging without being delivered. The consignment number is A81864097. It was sent by me from Poonamallee to Guduvancherry. I have been calling around 5 to 6 telephone numbers but i haven't got a good reply yet. Instead they say it is my fault that i had not mentioned the from and to address correctly. I had mentioned both addresses with words 'from'...
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