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Franch Express Courier Complaints & Reviews

www.franchexpress.com

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Updated: Sep 21, 2024

Complaints 409

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27

Unresolved

382

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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not delivered.. status out of delivery for 4 days

Parcel delivered wrong address without our knowledge

Cheating on delivery and returning , consignment no:- 48024430834

Parcel not delivered with teaching no 22279541826.

Product still not delivered

Most useful reviews

Courier not delivered to customer

Gayathri Chennai

cheating of security deposit amount

Courier undelivered and stolen

Courier delivery not proper and In Charge behavior very worst and reply by rudely

Delivery delays

Parcel No Delivery

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Item has not yet delivered

Franch Express Courier reviews & complaints page 3

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Address: No 199, Hariyan Street, Pallavaram, Chennai - 600043 (Near Contonment Ground)

Consignment no:[protected]
I had a Delivery from Madurai through Franch express Courier. but I didn't received the product still now. The delivery person VIJIN - [protected] AZHAKIYAMANDAPAM is not responding properly. He called me to get the product from his available location which is far from my location. because of the product delayed, I faced heavy loss and mentally worried. so that I am moving forward this complaint to consumer...

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Address: Sornavur mellpathi, Villupuram district

I recieved one parcel at yesterday mellpattambakkam delivery point but tha delivery person didn't door deliver the parcel and don't inform to collect the parcel also I tracked the LR and find him phone number ask him to why you don't delivery the parcel he said that area no service and I busy to my own work I don't know how he's saying like this I disappointed to the service...

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I check my corier by using corier tracking I'd it has shown that it has been delivered...but it has been 1day more but I didn't get the corier...

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Address: Veppur hub, Tittakudi Taluk, cuddalore District

Totally waste to use Franch Express Courier.
I used to send a courier on 7th of june 2023 from chennai to cuddalore district.
Their near by hub is Veppur.
but they are not delivery the product and even not picking the call.
harshly they are speaking to customer whether they won't delivery the product as they promised date.
I called them 20 times of 9th of June2023.
not picking a single call....

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Address: guduvancherry, chennai

I have sent the cycle as a courier from Chennai to thiruvarur via franch express on 23/5/23. still have not received that courier. they are not responding properly I have paid 1000 rupees as the charge and they were not even replying it. please help me to sort out this problem....

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Tracking id : [protected]
Consignment Despatched from egmore on 16th May 2023, today is 20th may 2023 still not delivered.
Delivery location within Chennai.

All details of receiver were given clearly...
No response at all from Tiruporur branch.....

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SKHT.
My package was sent with the consignment No: [protected] on 14th May. I have been waiting for my order since 14th May. When i last checked the the tracker is showing the location as Tirupati. and it was showing Scheduled for next day from last two days. why the delay..too bad experience from this company.. One of your member from Tirupati responded and said my package will be delivered on May 16 Night but still I didn't get my...

+1 photos

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Address: Madurai S S Colony

Two Couriers Were Booked for the Same Destination (Chennai to Madurai) The courier was sent on 6th May 2023. Still, it has not delivered. Today date is May 10th, 2023. Origin place of this courier service is Chennai. And it was supposed to delivered to Madurai. But it is not yet delivered. As you can see the courier was out for delivery on May 9th, 2023, Still They Are delivering.
no one pickup phone calls. Poor management...

+2 photos

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Address: Chennai

I booked a consignment from Chennai to Bangalore but I received my consignment in fully damaged.so i want my consignment in original condition.otherwise i will take legal action.....

+5 photos

+1 videos

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I have been waiting for my order since 1st May. When i last checked the the tracker is showing the location as SR nagar BLR. Then why the delay..too bad experience from this company..no body is responding the calls also..

AWB :- [protected]...

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Address: palakkad

This is the worst courier service i have seen. contact number provided in the website are not existing or not responding. concerning people is also not responding. they are delaying as much as possible....

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The parcel that was sent on 17th April from Chennai to Bangalore is not delivered to our address yet. The tracking number is [protected]. The update we get all the time is that the parcel is in SR Nagar branch. When we said we'll go and pick it from the branch, the reply we got is that they are searching for the parcel. I don't know how to proceed. Kindly resolve the issue at the earliest as those documents are of much importance for my child's...

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Address: Mogappair, Chennai, Chennai, Tamil Nadu

I had a courier to be delivered in Mavelikkara.
But the courier is not yet delivered and the staff at chennai and Mavelikkara are not giving proper response.
Booking Date :[protected]
Booked from : Chennai
Delivery destination : Mavelikkara
Consignment Number : [protected]....

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Tracking number [protected] is not delivered yet...nobody is replying...

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[protected] consignment still not delivered yet...noone is responding on given numbers.....

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[protected] is not delivered its returned without any update...and no one is responding on given numbers....

+1 photos

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Address: Karur to Thoothukudi

I sent a courier before 6 days still not yet sent to the receiver site...

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Address: Coimbatore

The item has not yet delivered. It was sent on 4th march. 30 days over.It has returned back to coimbatore sowripalayam. Photo is attached.. I have contacted the contact number they have provided[protected]. He has given another number [protected]. Both numbers are busy from past 45 mins. When my cousin who has send a courier contacted service point they are asking for Rs 5 that should be done through online mode not offline mode. Why we need...

+2 photos

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Address: Coimbatore

The courier was sent on 9th March 2023. Still it has not delivered. Today date is April 5th 2023. Origin place of this courier service is coimbatore. And it was supposed to delivered to Karnataka. But it is not yet provided. If this not delivered means it should be send back to the origin place right since it has nearly crossing 30 days. I have tracked this courier and it is showing that it has send back to sowripalayam with contact number...

+1 photos

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Address: No.131/132 .. Rajiv Gandhi road sholinganallur Chennai 600119

29/03/2023 on date one courier booking for Cuddalore to Chennai (sholinganallur), but courier not received for this time and sholinganallur brach french courier no response and avoid for my call, , so pls complaint registere this complaint, give to my courier, , thank-you...

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