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Franch Express Courier Complaints & Reviews

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Updated: Mar 26, 2026
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Franch Express Courier reviews & complaints page 8

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S
sarav1987
from Mumbai, Maharashtra
Jul 13, 2021
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Address: Kolathur

Worst experience faced with Franch express courier service. I have given an courier on 7 Jul 2021 to Tirupati with consignment no. [protected] and they charged me Rs. 70/-. They promised me that it will reach to destination on 8 Jul 2021 itself. However till today (13 Jul 2021) no update received. When I checked voluntarily with them they are telling that "they don't have service to the given destination and the courier cant be delivered".

Not sure why they are unable to identify it before they charge me 70/- and accept to deliver it on given destination. I would have at least looked for some other option

Thanks & Regards,
K. Saravanan
[protected]
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    S
    smgnathan
    from Chennai, Tamil Nadu
    Jul 9, 2021
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    We have sent a courier from Chennai to Peravurani . But that was not delivered on time even the destination is very near to that courier collection place. When we make a call the person is not at all responding properly and speaking with out any interest . Seems like very poor service compare with Professional Courier.
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      R
      Raviranjan1975
      from Chennai, Tamil Nadu
      Jul 5, 2021
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      Respected sir,
      i have sent one courier of tracking number-[protected]. from chennai to coimbatore.
      It is not received till now and showing only out for delivery.
      request please deliver it as soon as possible.

      Full address details are as below.
      Mythily RamaKrishnanrem
      3A Tpovan Complex
      Karadimaddai Rd.
      Post-Kuppanurr
      coimbatore 641010
      Mobile-[protected]
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        B
        Baskar V P
        Jun 28, 2021
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        Address: Kunnathur

        [protected] tracking number
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          G
          Gayathri Chennai
          Jun 24, 2021
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          Courier not delivered to customer

          Address: Ponneri chennai

          Tracking number
          [protected]

          Customer contact number
          [protected]...
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          S
          Sudha Gopal
          Jun 23, 2021
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          Address: 6/416, Sachidananda puram 5th street 1st floor

          Courier is not delivered yet didn't call us.. No [protected] they r not reasonable please tell them to delivery correctly from karur
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            V
            vivekan ganesan
            from Chennai, Tamil Nadu
            Jun 18, 2021
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            Shipment not delivered booked on 16 June

            Number is
            [protected]

            Please do needful
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              M
              MalolanR
              Jun 17, 2021
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              Address: Mylapore

              We have done a courier vide your consignment no. [protected] dt. 7.6.2021 sent to:

              Redington (India) Limited (C1)
              A3 BT Industrial Park, Sathyavedu Road,
              Sirupuzhalpet Post, Gummidipoondi Taluk, Thiruvallur District (Tamil Nadu)
              Pincode: 601201

              Contact: Dhanapal
              Number: [protected]

              Today is 17.6.2021 and till the time of writing this letter, the consignment has not reached the destination. The tracking shows the consignment is in transit.

              Please tell us the status of the shipment.

              If we don't receive the parcel either to the consignee or returned back by us, we will lodge a police complaint against your company.

              A word of reply on your action is highly appreciated.

              Mrs. R. Vasumathi
              Mylapore
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                G
                Govindakrishnan Alagar
                Jun 16, 2021
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                I booked an envelope (from Bangalore) to Malleswaram, Bangalore on 10.6.3021.
                No[protected]. I spoke to Chennai office on 12th and Rajajinagar, Bangalore offic (Mr Ramraj). Still envelope not delivered to addressee. Local delivery not done for 6 dsys and no response.
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                  K
                  Kvijayram
                  Jun 9, 2021
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                  Address: 4,Kambar street,gobichettipalayam,Erode,Tamilnadu

                  Poor service and worst response in your gochettipalayam branch, Erode district, Tamilnadu, India
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                    N
                    Naveen1012
                    May 28, 2021
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                    Address: Salem, Tamilnadu

                    I have couriered from Salem, Tamilnadu dated 22/04/2021 to Bangalore. As the company gate was closed, they have to returned back me immediately, but there was also a huge delay, and the return date from bangalore is 8/5/2021. It has reached salem on 9/5/2021 and they are telling the reason the authority of return dispatch materials is on leave and he has gone to his home town. In that courier i have important company documents.
                    My consignment number [protected]
                    There are so many courier still working on these difficult situation. But for one courier they have delayed for one month. It has not reached me or either to the company as well.
                    If i cannot submit it to the company as soon as possible they will kick me out from the company and i will be losing my job.
                    I feel very shame about the courier service and i never experienced like this in my life.
                    Please take necessary steps to assign a temporary authority to department and return my material or please tell me any other solution .

                    Please!please!please! please!!! help me
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                      L
                      Lexmanan Sundaram
                      May 22, 2021
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                      Address: 14.Majeeth road first cross street, Sivagangai. - 630561

                      Dear sir. Iam Lakshmanan from Sivagangai, to day one pack reached in your Sivagangai courier office by name of my daughter’s name Meenakshi.But in your office they are told not delivery to home and you will come to office and collect it, otherwise it will send return. What is this at the time of Covid season. I am aged person and also sick. Improve the service in your Sivagangai branch.
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                        M
                        Mathimathi
                        May 21, 2021
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                        Address: Tirupattur

                        Since my product has arrived to the office on Monday they are not at all delivered yet it's been two weeks since I ordered that product.though I have tried to reach them many times they're not at all picking up the call.
                        Franch Express Courier customer support has been notified about the posted complaint.
                        May 21, 2021
                        Updated by Mathimathi
                        My product is not delivered yet. it's been two weeks since I ordered. Though it has arrived on Monday they're not at all picking up the call nd no reply for my messages.Is this the way they work sick of their services
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                          S
                          Sayeed Sheikh
                          May 20, 2021
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                          Address: Ayanavaram

                          Many times I tried to contact with the office but he is not attending the call. Very poor service providers.
                          Chennai Ayanavaram-23.
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                            கோவி. கார்த்திகேயன் குடவாசல்
                            May 15, 2021
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                            Not delivery

                            13/05/2021 தேதி்அன்று அனுப்பிய பார்சல் இதுநாள் வரை கிடைக்கவில்ல�... புகார் அளித்தும் உங்கள்...
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                            Amarnath Joseph
                            May 12, 2021
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                            [protected] - This courier has been booked to KALAKKAD, TIRUNELVELI district. But now it is reaching to VELLORE. What is happening. This issue is not the first time. So many times this kind of things happening in your service. Please check this courier and deliver it to the correct address
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                              S
                              Sandyjith
                              Apr 27, 2021
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                              Consignment number: [protected]
                              I couriered a product from kolathur to otteri..
                              In ur website it shows as delivered with customer sign.. But she complaints as it not my sign and I didn't recieved any parcel...
                              I enquired about this in ur office([protected]) yesterday he replied that he ll clear it next day but not yet courier delivered as my customer complaint.. And now they r not picking up phone...
                              Due to this, It affected my business.

                              I need valid reason for this...
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                                M
                                Mahisree
                                Apr 21, 2021
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                                I Sent an courier saturday from chennai to bangalore... Till they didn't receive the product.. Even I informed it's an emergency products as it contains medicines which should be reached by the patient by tuesday itself (yesterday). They were behaving rudely while I am asking for the delivery status .
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                                  Premaakshaya
                                  Apr 17, 2021
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                                  Address: Coimbatore

                                  Dear Sir/ Madam,
                                  This is you inform you that i have courier the documents through your Courier. But still it is not delivered the mentioned address. I have enquired the responsible person at Coimbatore Mr.Prabu(Coimbatore branch) his contact no [protected]- but he is not properly responding. He behave very roudway to reply. Kindly take the necessary action immediately and also arrange to delivered my documents in the mentioned address at the earliest.

                                  Note : Here with attached the Courier booked details for your reference.(2nos)
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                                    D
                                    Dheepa Anthony
                                    Apr 16, 2021
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                                    I put courier on 13th apr from bhavanisagar 638451 to nagapattinam 611111.
                                    Courier not yet received and also I'm not able to track that consignment number. Kindly help to fix the issue. As soon as possible.
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