Franch Express Courier Complaints & Reviews

Poor service and worst response in your gochettipalayam branch, Erode district, Tamilnadu, India...

I have couriered from Salem, Tamilnadu dated 22/04/2021 to Bangalore. As the company gate was closed, they have to returned back me immediately, but there was also a huge delay, and the return date from bangalore is 8/5/2021. It has reached salem on 9/5/2021 and they are telling the reason the authority of return dispatch materials is on leave and he has gone to his home town. In that courier i have important company documents.
My...

Dear sir. Iam Lakshmanan from Sivagangai, to day one pack reached in your Sivagangai courier office by name of my daughter’s name Meenakshi.But in your office they are told not delivery to home and you will come to office and collect it, otherwise it will send return. What is this at the time of Covid season. I am aged person and also sick. Improve the service in your Sivagangai branch....

Since my product has arrived to the office on Monday they are not at all delivered yet it's been two weeks since I ordered that product.though I have tried to reach them many times they're not at all picking up the call....

Many times I tried to contact with the office but he is not attending the call. Very poor service providers.
Chennai Ayanavaram-23....

13/05/2021 தேதி்அன்று அனுப்பிய பார்சல் இதுநாள் வரை கிடைக்கவில்லை. புகார் அளித்தும் உங்கள் நிறுவனத்திலிருந்து உரிய மரியாதையான பதில் இல்லை இதில் புகார் எண் தெரிவித்துள்ளேன்....

[protected] - This courier has been booked to KALAKKAD, TIRUNELVELI district. But now it is reaching to VELLORE. What is happening. This issue is not the first time. So many times this kind of things happening in your service. Please check this courier and deliver it to the correct address...

Consignment number: [protected]
I couriered a product from kolathur to otteri..
In ur website it shows as delivered with customer sign.. But she complaints as it not my sign and I didn't recieved any parcel...
I enquired about this in ur office([protected]) yesterday he replied that he ll clear it next day but not yet courier delivered as my customer complaint.. And now they r not picking up phone...
Due to this,...

I Sent an courier saturday from chennai to bangalore... Till they didn't receive the product.. Even I informed it's an emergency products as it contains medicines which should be reached by the patient by tuesday itself (yesterday). They were behaving rudely while I am asking for the delivery status ....

Dear Sir/ Madam,
This is you inform you that i have courier the documents through your Courier. But still it is not delivered the mentioned address. I have enquired the responsible person at Coimbatore Mr.Prabu(Coimbatore branch) his contact no [protected]- but he is not properly responding. He behave very roudway to reply. Kindly take the necessary action immediately and also arrange to delivered my documents in the mentioned address...

I put courier on 13th apr from bhavanisagar 638451 to nagapattinam 611111.
Courier not yet received and also I'm not able to track that consignment number. Kindly help to fix the issue. As soon as possible....

10/04/2021 on morning send fridge to punnai villaga they said it will be reached on afternoon 12/04/2021... no online tracking shows but today i called franch express courier and asked tracking details they said courier in villipuram wrongly send ...will delivery 13/04/2021. very bad service they say frankly we delivery 2moro, 2moro. bcoz very urgent i already informed courier person terms and conditions.
no [protected]...

The website is not at all working it is very difficult to track our courier which we sent when we contacted customer care there is no ring or not reachable at all...one of the worst experience which I m facing...

Details are given in the attachment mail copy and consignment are attached.....

Dear sir,

This is inform you that my parcel has reached the destination point before 3days even the delivery boy call me after receiving the parcel, But until now I don't get parcel there is no attending of phone too tried many times.

Such a poor customer service happening here at Gummidipoondi, my consignment LR copy is attached with this complaint.

Kindly take necessary action to deliver my...

Didn't receive the parcel yet... It's been a very worst service that it doesn't beven allow to the track the details of shipment.. says tracking number not available... Also tried calling cust service no body responded to it....

Worst courier service which I never saw in my life, Their customer care is Pathetic and their response is worst. They always says courier will come today but that today never come. Never gonna use this service in my life time and I will inform people as much as I can. From Chennai to Hyderabad it took almost 10 days....

Company Board says will be delivered in 24hrs. It took 3days to reach vizag from chennai. Tracking says out for delivery. Now when called to delivery guy which is updated in tracking, he says this is part time job, i will for delivery only twice a week(wed, sat). If no much parcles, will go on sat only.
What type of courier is this? This has to be addressed before accepting the parcles. We would choose other delivery partner ryte....

No any updates on net...

Consignment number : [protected]
Booked on 25th feb 2021 shows status delivered at 26th Feb 2021 evening 5pm. But customer didn't received yet. Delivery person not picking the call. Don't know to contact and how to contact. Kindly help us out....