Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Transaction failed in Freecharge app but the money of 700 rs. Deducted from my bank account from my debit card.

Transaction Date 16 January 2021
Mobile Number [protected]
Order id 75722468_1

i want refund as soon as possible.

I have ordered apex chair at Rs 1499/-, order confirmation e-mail received. Till date no response on status of the order, nor reply from customer service.

Dear Sir,

My statement in debit 505.00 Rs. amount is dated on 28.12.2020 by VIN/ACCELYST SO/[protected]/[protected] threw free recharge app.

Pls Refund my amount 505.00 rupees .

Payment failed for recharge of 219 Rs. On freecharge please refund amount as soon as possible.

MESSAGE:
Recharge for [protected] has failed (Order ID - FCVM[protected]). If Rs.219.0 is deducted, it will be refunded to the source by Mon, 28 Dec 2020.

Dear sir/mam
I am writing after being so much helpless by freecharge i have followed up since 9november 2020
Matter is I have done transaction of rs 594 to Lpg gas bill and my amount deducted from my bank but on freecharge app showing failed when I complaint at freecharge app they provided me a refund transaction id AXIFRCe880cb63f4b08868dab4d88e122e9
But when I contacted to my bank at every after alternate days they denied any refund from freecharge
So sir in the between bank and freecharge I am the customer is totally helpless
My free charge account no-[protected]
Name -praveen kumar
My bank account no-icici[protected]

I have recharged to a wrong airtel number by mistakly of amount Rs 449 on 15 Dec 2020 through freecharge app, but freecharge is saying the recharge status is successful they can't help on this any more. When I contact Airtel they are not responding properly.
I expect freecharge to coordinate with Airtel on this in reverting the amount to a correct number

Txn value 149 done with applying promocode cool30 but I'm not received my cash back why there is no support from free recharge team ... Free recharge deny to help ...I'd [protected]@gmail.com

The following IDs are not recharge for me.Kindly I request you to refund my amount.
FCVM[protected], FCVM[protected], FCVM[protected] and FCVM[protected]

Sir, today at 5:11 pm i paid electricity bill money was debited and transaction got failed
FC Transaction ID FCE[protected]
GIVE ME REPLY AS SOON AS POSSIBLE

I'd recharged my number instead of other number

Ticket number 2258785
I recharged 485 for bsnl prepaid number but it not done, my money deduct from bank recharged not done on 16.10.2020 but no refund

I have made the payment of Rs. 1077.46 to Indraprastha Gas Ltd.through free charge payment/ free charge.in through HDFC credit card & cleared by my a/c in favour of Accelyst Solution Pvt. Ltd. On 27.10.2020 : 16.48
Please refer for my amount or pay to IGL

I recharge my mobile no. By the freecharge app but due to some technical reason my recharge failed and amount was deducted 44 rupees from my Bank account
Transaction I'd FCVM[protected]
Payment gateway I'd. [protected]
Reference no. 30001002310230145851895

On 12/10/2020 I did top-up of Rs.220 to BSNL mobile [protected] using my freecharge account (phone no. [protected]). The money got debited from my SBI bank account but top-up not received. That is actually because validity was over by that time in the BSNL number. But later when I contacted freecharge I can reach only upto automated response system which mentioned that the said amount should enter in my wallet within 7 days. But it did not happen.
Please look into the matter and help me. I am using freecharge for long time and if this continues I am afraid I have to think twice before using freecharge from now on. Kindly look into the matter.

My Credit card with Axis Bank, FREECHARGE PLUS CREDIT CARD approved on[protected] I got a message from Axis Bank.
After that I dint get any communication from Axis Bank till[protected]. on this day I got a message saying that "Your Credit card xx29 statement of Rs.413 with due date 02-NOV-2020 is generated and will reach you shortly. and on[protected] I got this statement to my mail also. on[protected] itself I've contacted to axis bank via their support mail service.
I got mail from them on[protected] morning, saying this will not issue with a physical card, it only available in AXIS MOBILE app. I tried their app, but when I click to see the Virtual Card it asking me for Customer ID which I dont have.
I've contacted again to their Customer care number, one of their customer care executive said that 'you will get physical card within 14 days, after that you have to call our customer care again" and they cut my call without my conscent.

Still I couldn't see the card which they are saying and also the bill generated already.

I've attached screenshots which AXIS MOBILE app showing ..

I did recharge Rs 79 for bsnl mobile and got success message from freecharge. on Oct 5th but i haven't received any benefits till date.
i contacted bsnl operator they confirmed no request is received from freecharge,
Please resolve this issue ASAP
Transaction ID FCVA[protected]

Refund my amount

I have done a recharge from FreeCharge app and amount has been debited from my account but recharge has been failed.
My phone number [protected]

Please complete my recharge as soon as possible

I have booked a bus ticket from patiala to new Delhi on 8th January and canceled on 9th January but didn't receive my refund yet kindly process my refund.i requested number of times but no solution is provided by this fraud company.

Regards
Yogesh kaushik
[protected]

I had done a electricity bill payment on[protected] via free charge but the transaction was failed and freecharge initiated my refund but the refund is credited in my account yet. Free charge provided me a RRN number[protected] please help me in this.