Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

The following IDs are not recharge for me.Kindly I request you to refund my amount.
FCVM[protected], FCVM[protected], FCVM[protected] and FCVM[protected]

Sir, today at 5:11 pm i paid electricity bill money was debited and transaction got failed
FC Transaction ID FCE[protected]
GIVE ME REPLY AS SOON AS POSSIBLE

I'd recharged my number instead of other number

Ticket number 2258785
I recharged 485 for bsnl prepaid number but it not done, my money deduct from bank recharged not done on 16.10.2020 but no refund

I have made the payment of Rs. 1077.46 to Indraprastha Gas Ltd.through free charge payment/ free charge.in through HDFC credit card & cleared by my a/c in favour of Accelyst Solution Pvt. Ltd. On 27.10.2020 : 16.48
Please refer for my amount or pay to IGL

I recharge my mobile no. By the freecharge app but due to some technical reason my recharge failed and amount was deducted 44 rupees from my Bank account
Transaction I'd FCVM[protected]
Payment gateway I'd. [protected]
Reference no. 30001002310230145851895

On 12/10/2020 I did top-up of Rs.220 to BSNL mobile [protected] using my freecharge account (phone no. [protected]). The money got debited from my SBI bank account but top-up not received. That is actually because validity was over by that time in the BSNL number. But later when I contacted freecharge I can reach only upto automated response system which mentioned that the said amount should enter in my wallet within 7 days. But it did not happen.
Please look into the matter and help me. I am using freecharge for long time and if this continues I am afraid I have to think twice before using freecharge from now on. Kindly look into the matter.

My Credit card with Axis Bank, FREECHARGE PLUS CREDIT CARD approved on[protected] I got a message from Axis Bank.
After that I dint get any communication from Axis Bank till[protected]. on this day I got a message saying that "Your Credit card xx29 statement of Rs.413 with due date 02-NOV-2020 is generated and will reach you shortly. and on[protected] I got this statement to my mail also. on[protected] itself I've contacted to axis bank via their support mail service.
I got mail from them on[protected] morning, saying this will not issue with a physical card, it only available in AXIS MOBILE app. I tried their app, but when I click to see the Virtual Card it asking me for Customer ID which I dont have.
I've contacted again to their Customer care number, one of their customer care executive said that 'you will get physical card within 14 days, after that you have to call our customer care again" and they cut my call without my conscent.

Still I couldn't see the card which they are saying and also the bill generated already.

I've attached screenshots which AXIS MOBILE app showing ..

I did recharge Rs 79 for bsnl mobile and got success message from freecharge. on Oct 5th but i haven't received any benefits till date.
i contacted bsnl operator they confirmed no request is received from freecharge,
Please resolve this issue ASAP
Transaction ID FCVA[protected]

Refund my amount

I have done a recharge from FreeCharge app and amount has been debited from my account but recharge has been failed.
My phone number [protected]

Please complete my recharge as soon as possible

I have booked a bus ticket from patiala to new Delhi on 8th January and canceled on 9th January but didn't receive my refund yet kindly process my refund.i requested number of times but no solution is provided by this fraud company.

Regards
Yogesh kaushik
[protected]

I had done a electricity bill payment on[protected] via free charge but the transaction was failed and freecharge initiated my refund but the refund is credited in my account yet. Free charge provided me a RRN number[protected] please help me in this.

Recieved otp multiple times to debit from SBI card for FreeCharge PU account transaction by this phone no. [protected]. Please block this guy and check ASAP to prevent such frauds

Dear sir
Online foard I have receive otp
918458 is the OTP for transaction of INR 20000.00 at Accelyst S on 27/05/20. OTP is valid for 15 min from the request. PLEASE DO NOT SHARE WITH ANYONE.
I have complain also registered
Please help

I made a payment towards videocon d2h of rs. 500 which was deducted from my sbi account but there is no record of payment or recharge on freecharge.
The transaction id. :[protected]igaiyxixq8
Dated 14th july 2020.

The payment was made via accelyst solutions pvt. Ltd.

Sir, i have transacted an amount of rs. 830 through freecharge from my canara bank account number[protected] on 3rd june 2020, but my amount has been deducted and my transaction failed, but till now they have not refunded my amount and tell me to fill this form and contact your bank, so kindly look this matter and solve my problem as soon as possible... My transaction i'd is ac8cxord9mvajafd_a[protected][protected]_2

Balance has been deducted from my bank account and the recharge has not been done yet. It is not even showing in my freecharge transactions.
Recharge has been done through internet banking.
Transaction reference id :[protected]
I need refund back to my bank account.
See in the transaction it is showing successfull but the recharge has not been done yet.

I am a syndicate bank account holder-karaikudi branch. I pay the electricity bill with freecharge on 12th may 2020 but transaction failed. Unfortunately money rs 1441 has been deducted from my bank account. I have thought that the money would be returned in 3-4 days but it is not returned till 22 may. Please help me. I asked the freecharge customer service. They have replied like this.

"please be informed that the payment of rs.1441.0 against order id fcem[protected] was automatically refunded through payment gateway to your respective bank/card on 12-may-2020. We have also verified the same with our payment partner and confirmed that the amount was successfully refunded. Hence, request you to get in touch with your bank for the refund amount to reflect in your bank/card account with the below-given details and raise a dispute with your bank:
Payment gateway id: sur[protected]. You can use this email as a reference for the refund initiated by the merchant".
I attached the above text for your reference. Kindly solve the issue and refund my amount of rs.1441 to my account.

Sir/madam

From last 1 year i received sms on my mobile. The following message received.
Otp for online purchase of rs. 60.00, 20, 100, 1000.00 and more at accelyst solutions p thru state bank debit card 4592*84 is *. Do not share this with anyone.
Firstly i m unable to find why it is debited because i not purchased anything thro' my sbi debit card. Even ididn't given my debit card/details/pin/atm numbers to anybody.
Kindly resolve and credit back as soon as possible.

Thanks

Anamika sahu
E-mail: [protected]@gmail.com