Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Dear sir
Online foard I have receive otp
918458 is the OTP for transaction of INR 20000.00 at Accelyst S on 27/05/20. OTP is valid for 15 min from the request. PLEASE DO NOT SHARE WITH ANYONE.
I have complain also registered
Please help

I made a payment towards videocon d2h of rs. 500 which was deducted from my sbi account but there is no record of payment or recharge on freecharge.
The transaction id. :[protected]igaiyxixq8
Dated 14th july 2020.

The payment was made via accelyst solutions pvt. Ltd.

Sir, i have transacted an amount of rs. 830 through freecharge from my canara bank account number[protected] on 3rd june 2020, but my amount has been deducted and my transaction failed, but till now they have not refunded my amount and tell me to fill this form and contact your bank, so kindly look this matter and solve my problem as soon as possible... My transaction i'd is ac8cxord9mvajafd_a[protected][protected]_2

Balance has been deducted from my bank account and the recharge has not been done yet. It is not even showing in my freecharge transactions.
Recharge has been done through internet banking.
Transaction reference id :[protected]
I need refund back to my bank account.
See in the transaction it is showing successfull but the recharge has not been done yet.

I am a syndicate bank account holder-karaikudi branch. I pay the electricity bill with freecharge on 12th may 2020 but transaction failed. Unfortunately money rs 1441 has been deducted from my bank account. I have thought that the money would be returned in 3-4 days but it is not returned till 22 may. Please help me. I asked the freecharge customer service. They have replied like this.

"please be informed that the payment of rs.1441.0 against order id fcem[protected] was automatically refunded through payment gateway to your respective bank/card on 12-may-2020. We have also verified the same with our payment partner and confirmed that the amount was successfully refunded. Hence, request you to get in touch with your bank for the refund amount to reflect in your bank/card account with the below-given details and raise a dispute with your bank:
Payment gateway id: sur[protected]. You can use this email as a reference for the refund initiated by the merchant".
I attached the above text for your reference. Kindly solve the issue and refund my amount of rs.1441 to my account.

Sir/madam

From last 1 year i received sms on my mobile. The following message received.
Otp for online purchase of rs. 60.00, 20, 100, 1000.00 and more at accelyst solutions p thru state bank debit card 4592*84 is *. Do not share this with anyone.
Firstly i m unable to find why it is debited because i not purchased anything thro' my sbi debit card. Even ididn't given my debit card/details/pin/atm numbers to anybody.
Kindly resolve and credit back as soon as possible.

Thanks

Anamika sahu
E-mail: [protected]@gmail.com

On 21st march 2020 recharge tata sky dth with 3072 after otp confirmation amount deducted from my account and freecharge show recharge pending after that failed.
No customer support on application so tweet on tweeter then they give a mail id.
I have mailed all details. Freecharge repailed that amount not credited in freecharge account so i have to confirm with bank.
Icici bank sent all details and rrn number clearly mentioned that amount is with freecharge. But still waiting for my refund.

Hello,

Please find attachment,
On Dt. 11/5/20 at 11.35 pm, I recharged my Tata sky dth with Rs. 340. Amount is debited from my account but Recharge not successful. Then I call Tatasky care center, they told me the Recharge not successful, make another Recharge Payment. Then I contact with Freecharge support Exe, he said Transaction still under processing, wait for One-Two days.
Still I didn't get my refund. Please help.

I want to delete my freecharge account and delete my kyc details. My freecharge number is [protected]

I made a transaction from google pay to freecharge vallet of rs 1851 to place an order on shein amounting to rs 1856. There was a balance of rs 5 in the freecharge wallet. Cash got debited from my account but order wasn't placed. It's been more than a week now. I've contacted my bank and google pay. They say it was a successful transaction. Freecharge denies this and on the transactions section it's still showing as processing. When i emailed the customer support i was informed that the transaction was unsuccessful. I need my money back.
I'm attaching the screenshots of the said communication

Fraudulently deducted the amount of my cash Rs.9500. Please arrange.

I received unknow otp for transaction of inr 349 from accelyst soluti on 13 april 2020 at 9:48p. M. But the amount got not deducted as and after that two more otp on my number, i dont know why these otp has been send to me as i have not done any transaction at that time and did not used any payment app
Please help me as i am uanware why and how i received these otp or it can deduct my bank account balance or it is a fraud activity....

Hello sir my account suspended. Sir please give my account. One day i play free fire one person killed me by car i am back of tree he hack his account on car. So sir i am very angeles so i take hide place in free fire killed many people. Sir sorry i can't do it again sir. Sir please give my account back i can't do it again. Sir i play free fire most of time in the day i play free fire 2 year. Sir i am great fan of this. Sir please give my account back. I can't do it again. Sir please give me last chance. Sir you trust me sir. Sir my account nickname is sukeshyadroa. Sir please give my account back sir.

Yesterday some unknown person call came and said your atm is blocked if you wanna open it again give me some details and by that details he deducted 10000rs from my account by doing transaction at freecharge pu. Is there any chance to get back my money???
Txn#[protected]

Sir mera FreeCharge a/c no[protected]
Email [protected]@gmail.com
Sir ak no ma worng recharge ho gya pls refund the money

Sir I can recharge 328 rupess dishtv company registred mobile [protected] Trsation bhim id [protected] By mistake i can fill wrong opeater name plz refund my recharge money

Dear Sir,
Good morning,
Fraud shopping in my debit card from unknown person on the
Date[protected]
amount-500

Sir, the website are giving 1000gb data they are telling fill the form and share 5 contact and they will sucess in 2 to 3 hrs but they are cheat they dont do...

And one more thing that is they show there site full corect with https

So sir i have request to check and give punishment this cheat sites and there developer 's please sir.

Thank you

21-oct-2019 ecom-freechutil mumbai
Mhin-n120053o-bdr[protected]
Trf 760.00. Sum of inr 760 has been deducted from my saving account on 21st october 2019 for booking gas cylinder for my home use. Again on 30th i hv booked again and the cylinder has been delivered. So the amount has been deducted twice. Kindly refund the said amount 760 rs in my bank account. [protected]. Indian overseas bank. Sundarasivam. Kindly update me....

Somehow a freecharge account has been created and associated with an old email address of mine ([protected]@shawbiz. Ca). I never created that account, and never clicked anything to verify such an account. I just noticed now that such spam was coming in. After searching for information on freecharge, it appears that some kind of fraud involving accounts that are use to recharge the minutes on mobile phones is being perpetuated with through them, possibly with someone on the inside of the company being complicit. I will try to perform a password reset on their site to block the scammer's access to the account.