Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Somehow a freecharge account has been created and associated with an old email address of mine ([protected]@shawbiz. Ca). I never created that account, and never clicked anything to verify such an account. I just noticed now that such spam was coming in. After searching for information on freecharge, it appears that some kind of fraud involving accounts that are use to recharge the minutes on mobile phones is being perpetuated with through them, possibly with someone on the inside of the company being complicit. I will try to perform a password reset on their site to block the scammer's access to the account.

I paid rs.300 on tatasky app, through freecharge on[protected], but it was not credited to my tatasky account, though this payment was deducted from my icici credit card?

I complained to tatasky but they told me that due to server crash, payment was not received by them.

Then i complained to freecharge but they just acknowledged but haven't done anything yet.

I tried to lodge a complaint on rbi's website but freecharge and their payment gateway accelyst pvt ltd are not registered with rbi.
I don't know if this companies are operating illegally?

Both my accounts with tatasky and freecharge are linked to my mobile no [protected].

Have done freecharge for my tneb electricity bill, amount got debited from my bank account but transaction is not happen.

Transaction which i did for tneb electricity payment is not success in free recharge app on 25th feb, but amount got debited from my bank account. Please check this on priority and let me know when it will get credited to my bank account.

Order id : [protected]
Merchant reference number : rici[protected] < paymnet made successful to accelyst solutions pvt ltd (India ideas wallet)
Date of transaction : 25th feb 2020
Recharge amount : 800

There was caĺl fromskme random number and compromised the card details over the pikne along with otp and made only ecommerce registration against freechutil. Please refer the below time and details of transaction.

Your one time password for e-commerce registration/txn is xxxxxx for inr 9990.00 at freechutil which is valid till 12:17. Do not share this with anybody-pnb.

Request you to please get this money refunded in same accont and also bank should be blocked there payment gateways to these fraud companies.

Dear sir
I have recharge enter one digit number wrong but
Recharge done I want cancel recharge
I have recharge FreeCharge application Idea Cellular West UP
So please Transction Id
FCVA[protected] and UPI Id
[protected] So please Refund my money 219

Dear team,
Today around 5 pm a series of fraudulent transactions happened using my credit card although no otp was divulged by me nor anyone asked for it.

I would request you not to authorise/reverse the following fraudulent transaction on immediate basis which had been done using credit card no.[protected]so that i do not need to pay anything for such fraudulent transaction.
My email id:[protected]@gmail.com
The snapshot of the transaction message is provided below.

Dear customer,

Greetings from icici bank.

Your icici bank credit card xx1031 has been used for a transaction of inr 9, 999.00 on january 05, 2020; 17:09:02. Info: freechutil.
The available credit limit on your card is inr 778.24 and total credit limit is inr 2, 05, 000.00.

I have paid 999 INR.at instamojo payment Gatway 5th October 2018 and instamojo has Refund the same but freecharge didn't credit that amount in my account they are doing fraudulent Activities with the customers that's the only reason Freecharge is fraud why the people don't use this its reducless service of freecharge I ll never use this app in my future and I recommend to everyone please don't use this Fraud Application.

I have received two messages from accelyst solutions pvt. Ltd.in which the are providing me with otp for a purchase of rs. 51 when i have done no such purchase. Moreover i have never had any dealings with either accelyst or freecharge. It can be clearly seen that this is a case of fraud that is being carried out either with or without the company's knowledge. So, i implore you to please conduct a thorough investigation of this matter.

Tried to place an order on swiggy via freecharge but despite my money deducted from account and transaction shown successful swiggy denied to receive
the payment hence no order placed both of them are not trustworthy and reliable freecharge has no realtime customer service so despite of paying money I didn't get my food what I have paid for shame on you swiggy and freecharge

I recharger for a google play card of rs. 400.00 but i didn't receive any redeem code.. I waited since more than 12 hrs. But neither the amount is refunded nor did i receive any code.. Kindly help me out here. How can i find my redeem code using freecharge transaction id or will it be possible to send me the redeem code again in my registered mobile no [protected]. Waiting for your kind attention.

I made a bill payment on freecharge on 4th Sept. Its more than 12 days now and order still shows status as processing. I raised a request to customer care but they are not responding properly. They say that order is complete but then why the status is not updated in my freecharge account? I have also not received the cashback promised for the same order as they are not updating status.

Order Id : FCGW[protected]

I have made a payment of electricity bill of rs. 741.0 for the month of july through freechrage yesterday evening. After few minutes showing that payment is successful. And amount is also deducted from my account. But when i am checking odisha discom, there is showing non payment (Payment due). How is it possible?

Hi,

My father got a call today, stating the person is from SBI. They need my father's SBI debit card no as the card is blocked. So my father told him the no. Then they said they will unblock it, for that one otp will come in his mobile no. He gave the otp. At the end of it they deducted 450000 Rs. The transaction numbers were[protected],[protected], [protected]. Account no of SBI [protected].

Can we get help for this please.

Thanks
Subhajit Chatterjee

I have recharged [protected] (Airtel - andhra pradesh) number with 399 pack on 21st august through freecharge.in.

But that's by mistake. I planned to recharge [protected] (My airtel number). I even tried calling the wrong number but it is switched off. So there's no chance o[censored]sing the pack.

So, kindly please disconnect the services for that number and shift the recharge it to my number.

I paid electricity bill on[protected] from freecharge with payment mode via upi from my sbi bank account but that transaction failed and money got deducted from my bank account and it's 6 days past but i haven't received any refund. Also i called my bank associate and told my problem but they informed me that payment mode was upi so this matter is under company's corporation. Hope so you will help me quickly and get my money back soon.

Bill amount: rs 1245

I had ordered medicines on medlife and paid rs.1185 through freecharge on july 17th but my transaction had been failed. As per instruction, i didn't receive payment within 10 days in my respective bank so i had contacted to customer's support. They had told me that the payment was refunded. But i still not received my payment in my respective bank.

I have made online transaction through freecharge on 28 june 2019 for an amount of rs. 8644 but never got the refund by the company. Please do the needful.
Refund processed
Jun 28, 2019
Hi vaishali rawat, email id : [protected]@yahoo.com
Refund of rs. 8644.08 against accelyst insurance has been processed successfully the amount will reflect in your bank/card in 7-10 days.

Amount merchant
Accelyst insurance
Balance refunded via pg
Rs. 8644.08
Order id ociai[protected]

On 22.07.2019 (at about 10:30 AM) I paid my BSNL land line bill for Rs.813/- thro my credit card through the site www.freecharge.in. Immediately I received the following msg.
Quote:
Your recharge for [protected] is pending from BSNL Landline. Usually it takes few mins. If not successful, we will refund the money to Freecharge wallet.
Unquote:
so far I have not received any confirmation on this recharge for which my card account is already debited. Last date for payment of my BSNL landline is 25.07.2019.
Request you to resolve the issue immd.

Hi team on 22june2019 i recharge my bsnl no. [protected] via. Freecharge app with transaction id
Fcva[protected] but amount debit from my account and now its more than 24 hours for recharge but recharge still shows under processing

My validity expire on 24june2019 so on 23june2019 morning i again use freecharge to recharge my same number with transaction id fcva[protected] but again same thing happen i. E. Amount debit from account but recharge still shows under processing. And as per freecharge policy if recharge didn't successfull in 3 hrs then the recharge mark as fail & amount credit to account. They goes beyond there policy. And to validate my number i'm going to local retailer to recharge my bsnl number i'm not going to wait for them because its more than 24 hrs twice they cheat with me but in future if they done my recharge successful then i want my money back because i done recharge from local retailer. I recharge from there site twice both transaction is underprocessing recharge deadline is near so i go to retailer for recharge i want my refund of 148 i. E. 74 in first recharge and 74 in other recharge. These site are really harrasing to customers i hope you understand how it feels please take action to such companies & fine huge penalty

Still the issue has not been fixed. It has been 9 days since the transaction had taken place. Service provider company website is still showing that bill is due to be paid. FreeCharge has verified that the transaction had taken place but it has not been transferred to service provider. Please solve the issue at the earliest. Deadline date for paying the bill is coming near.