Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

I have done 55/- recharge to [protected] by default it show bsnl service provider name but it is idea number i didn't notice that i proceed the payement but amount was debited from my credits in freecharge app, but the recharge status is showing that in process from long time. Please accept this complaint and refund my money back

I recharged this no [protected] for Aircel Rs.119 and my Order id : FCVW[protected]. iRecharged on march 31 .Still i did not get the refund amount to my bank... I need My Amount Back Other wise i take necessary action to your company website...

I was recharged my mobile no.[protected] amount 500/- on 21/03/2015 but dint get recharged my mobile it was failed but i didn't get amount back kindly give my money back.( airtel[protected]IG00TMUCV5 (TRANSFER ID) SBI and also on 26/03/2015 recharged my mobile no.[protected] amount 149/- this was also same amount debited from my account but didn't get recharged my mobile. Kindly give back my money. (aircel) [protected]G00UECEZ4 TRANSFER ID SBI

On 3rd April 2015 i had recharged of Rs.175/- online through freechararge.but i did not receive the recharge on my airtel number my transaction reference order id is FCVW[protected] the payment has been deducted from my bank account but no recharged done or nor refund is done. i send a mail to freecharge but no genuine reply i get. i wnat my money back. kindly look into the matter my number is [protected]

I was having free charge credit of rs198/- in my free charge a/ c, user- [protected]@gmail.com . I hav nt used it till date.today when i ws going to use d same to recharge my mobile, i found that same amount of 198 was used/ paid on 08/03/15 to recharge the mob no [protected] with order id FCTW[protected] which is so ridiculous . kindly register my complaint and refund d same in my free charge a/c.

On 6th April, 2015 I had recharged my number online through freecharge.but I did not receive the recharge on my number ([protected], tata docomo) still the amount has been deducted from my account. My transaction reference number is[protected]. Kindly look into the matter. Regards, Nazia

Freecharge team is not honoring their T&C for order ids FCBW[protected]and FCMW[protected]. As per the T&C of the offer "25% cashback for the citibank card holders" 2 transactions of Rs 400 will get Rs 100 cashback each. The only restriction mentioned in the T&C of the offer (also attached) is there is limit of 2 transactions for a user/email/mobile number. Since these were the first 2 transactions for the user, email id and mobile number, the cashback need to be credited to the account. Whereas the same was not done. On raising the concern with the customer care, they added another condition of limit of 2 transaction for each card.I have raised the concern with the customer care multiple times and have also asked about the grievance contact details but there is no reply except for their instance on this newly added condition. I even asked for the reversal of the recharge and refund of the amount paid but they are not willing to that as well. I really feel cheated with this kind of attitude of the team. I would not recommend freecharge to anyone and would rather use paytm for the recharges.

on 5/5/[protected] i made online recharge through freecharge.com, money got deducted Rs200, but i did get the recharge amount in my phone([protected] ). my transaction number as in statement of bank is -->[protected]IG00VICRN0 TRANSFER TO [protected] STATE BANK OF INDIA O

on 4/4/2015 i made online recharge through freecharge.com, money got deducted Rs211, but i did get the recharge amount in my phone([protected]). my transaction number as in statement of bank is --> CCACD1ARM965-CCAFREECHARGEIN. Contact me on number-[protected] for any update to my issue. Regards, Sarthak Chandola

Order id : FCVA[protected] support Ticket # 1540190 recharge no-[protected] email [protected]@gmail.com i did a recharge of rs.500 on that number on 3 april.but its came out as failed.but my money is deduted from my bank acoount but no rechage is done or nor refund is done. i send a mail to freecharge but no reply.i want my money refund.

Dear All, i was try to paid my MTS data card post bill and my MTS number is [protected] of Rs.397.00 i had try to paid so many times but all times only one message are came from your site that " ENTER YOUR VALID NUMBER ", Please note that this is my valid number... and my Amount of Rs.397.00 is credit.. Kindly refund of my money of Rs.397.00 and i don't want to use your website again in my entire life.. I WANT MY MONEY BACK AT ANY COST... Bhupen My E-mail Id : [protected]@gmail.com My Mob. No : + 91 [protected]

[protected][protected]@gmail.com Rahul singh on April 01, 2015 i recharged on freecharge.in for my DTH from SBI NET BANKING the transaction failed and recharge was not done but amount was deducted from my ACCOUNT Order id : FCDW[protected] and Transaction Ref No-IG00UVLQF1 please refund my money in my account or in freecharge credits or recharge my DISH TV VC NO.- [protected] my freecharge id [protected][protected]@gmail.[protected]@gmail.com atrnate email id - [protected][protected]@gmail.com contact no. [protected].

Freerecharge is saying "This transaction has been successfully processed and Operator ID as generated by the operator is[protected]. You can validate the same with them by sharing this Operator Id and they should be able to assist you further with the details on the recharge and the benefits credited against this" But the operator is asking to call from the number for which the recharge is done, i had recharged my parents number where they are not so acquainted with mobile so that they can call to customer care. I had informed this to support but they provide the above response every time.

I 've recharged my mobile thru freecharge app and the below are the order ids. FCVA[protected] FCVA[protected] And i am keep on sending mails to [protected]@freecharge.com and no proper response from the support team. What kind of a cheating is this. Earlier i used to recharge mobile thru the same vendor. Now it turning into fraud?

I recharge a bsnl mobile no [protected] through FREECHARGE on 28/03/2015 from my axis bank ac-[protected] of rupees 122 through net banking which gives me the description "INB/[protected]/PAYU.IN", Amount was deducted from my account but my mobile was not recharged.Please consider my problem and take necessary action and obliged. My gmail ac and freecharge id is-"rudramishra.[protected]@gmail.com" mobile no-[protected] Please, if possible deposite this amount in my bank account or my FREECHARGE credits which is possible.

Not received BalenceHi all, I was very Regular customer of the Freecharge. But now a days they are doing Fraud.They take the balance and not Recharge on your account.I do approx RS 1000 recharge each month.But now i found two cases they take money and not recharge 1.Order ID : FCVM[protected] Date : 04-Mar-2015(They not refund Yet. What i understand they are doing really fraud) 2.Order ID : FCVW[protected]Date : 28-Mar-2015(I emailed him.They are saying i will refund in few hours.But still they not do)Please check it. and let me know

1. Today I am very much disappointed by your website as I have recharged Rs.110 yesterday in my mob ( [protected] ) from your website and I received only Rs. 97 while your website was showing like- . AMOUNT TALKTIME VALIDITY DESCRIPTION ₹ 110 ₹ 110 N.A T24 Full Talktime 2. Many times my balance is deducted from my account while payment was not successful and your website never returns my that balance . 3. Same problem i faced in my other no so many time ([protected])

I have recharged my Vodafone No [protected] with Rs. 210 on 23rd March 2015 by online payment through netbanking of my HDFC Debit card. The amount was deducted from my HDFC account No. [protected], Express Tower-Mumbai Branch (Cheque/Ref. No.[protected] but I didn't received any recharge on my mobile.nor the money was refunded to my account. Please look into the matter and refund it back as soon as possible.

customers id no[protected] Bank Name- Panjab National Bank Recharge Amount -231/- date - 11/10/2014 Time - 17.04 Reference Numbers/ Transaction ID - POSP/70003359/774507/[protected] Portal Address of Web Site - Freecharge to officer reminder latter for may vediocon dish recharge not successfull details complain on30/10/2014 and not solved my account and no your rply latter plg will get is resolved earlly prossible Thank You J.P.PARMAR Advocate

parminder741 on Mar 22, 2015 i recharged on freecharge.in for my DTH from OBC NET BANKING the transaction failed and recharge was not done but amount was deducted from my ACCOUNT transaction id-FCDM[protected] - please refund my money in my account or in freecharge credits or recharge my AIRTEL DTH NO. [protected] my freecharge id rickysingh.[protected]@gmail.com atrnate email id : [protected]@gmail.com cont no.[protected]