Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

My no is [protected] aircel.. I have done the recharge of rs. 60 . Amount has been deducted from my account but recharge has not been done[protected] this is reference no showing in my bank account and further no msg appear. Kindly solve this problem and recharge my account as soon as possible

I have a/c in SBI, Singhana Road, Narnaul(HR), in the name of Ranjan kumar i received a call from mob no.[protected] of an unknown person on my mobile No.[protected] on[protected] saying that he is speaking from head quarters of SBI branch Mumbai and told me that your ATM card will be issued within 72 hrs, as I had applied for new ATM card in SBI, Singhana Road, Narnaul(HR), and he asked me to tell my old ATM card number and as per his enquiry i gave him my ATM card number.after few minutes i received two message on my mobile regarding purchase of two items. My bank passbook shows two different debit transactions on 04.06.2015 as under:- 1. POS 932765 Freecharge Mumbai for Rs. 2000/- 2. POS 933152 Freecharge Mumbai for Rs. 2500/- PLEASE CANCEL THESE FRAUDULENT TRANSACTIONS IMMEDIATELY AN HELP ME FOR REFUND OF MY MONEY RS 4500/- IN MY SB A/C NO.[protected]. MY ATM CARD NO. IS[protected]

This is pathetic!!! You guys put the schemes on Coupon Dunia and other stupid websites where this offer is clearly showing live till 30 June. First check that and stop giving excuses!!! This same issue has happened 2nd time in the last 3 months with Freecharge. If I would have paid the same amount with Paytm, I would have got Rs.100 cashback minimum. But i choose Freecharge to get Rs.160. And wat i got is "Fraud" by freecharge-0 cashback for Rs.800. I font give a damn to 100-200 bucks, but when someone cheat u by providing wrong info thats when it hurts!!! FREECHARGE ARE FRAUD PEOPLE!!! Credit my account with Rs.160 or atleast Rs.100 cashback, else i am convinced that FRECHARGE DOES IT TO LAKHS OF PEOPLE AND EARN CRORES OF rupees through such frauds Sent from Iphone5 On 06-Jun-2015, at 11:49 am, FreeCharge Customer Support wrote: Dear Sharma, Thank you for writing to us. We wish to inform you that the 20% cash back offer on Postpaid mobile bill payments and DTH recharges have now expired. The offer was valid on transactions done between the 22nd of April to the 15th of May, 2015. If your transaction was not done between the specified time, you will not be receiving any cash back for your transactions. In case you’ve not been able to take advantage of the cash back offer, do not be disheartened. Stay tuned and keep following us on our official Facebook and Twitter page to stay updated about our upcoming offers. Happy FreeCharging! Customer Success Team On Sat, 6 Jun at 11:30 AM, Vishal wrote: Dear Sir/Mam, I did a postpaid payment of Rs.800 for my Idea postpaid. And as per the offer, i was supposed to get 20% credit- Rs. 160 should have been credited to my account. HOWEVER, TO MY SURPRISE I FEEL CHEATED BY FREECHARGE U GUYS HAVE NOT CREDITED Rs .160. Plz credit the same within next 2 hours. Else i will never ever use freechrge nd will only use PAYTM!!! And will also tell to all my friemds to quit the fraud services of freecharge

I recharged my mobile no.[protected] on 31st may 2015. my money got deducted from the bank but the phone number mentioned above is not charged. order id- FCVW[protected] for rs 120. Kindly solve the problem & recharge Airtel no. [protected] for rs. 120 immediately. Thank you...

My transaction for rupees 80 has been failed .. Date: 2-june-2015 I dint get the notification of refund neither its credited to free charge account . It holds transaction id:FCVW[protected] number:[protected] Hope action will be taken soon

Dear Sir I order REcharge follows, get coupon 2414037 for Mc donal. but to use this plz guide . I am in Kolhapur 416005 is my pincode State Maharashtra Order Id : FCVW[protected] Recharge Date : 29-May-2015 Recharged No. : [protected] Operator : Uninor Transaction details You earned Amount paid 1. Mobile Recharge for [protected] Rs.110 Rs.110 2. (1) Coupons worth Rs.50.0 Rs.0.0 INSTA coupon(s) sent on [protected]@gmail.com McDonalds - West and South 1 x Rs.50 Total Rs.160.0 Rs.110.0

I have recharged BSNL prepaid mobile no.[protected], Tamil Nadu for Rs. 176 via freecharge.in Transaction Order ID : FCVW[protected] but my phone have not recharged yet. Kindly look in to the matter and release refund of Rs.176 from freecharge.in.I didn't receive any response even though i registered a complaint in [protected]@freecharge.in.If you don't look into this matter immediately, i will raise a complaint in consumer court. Thanks & regards Hema preetha

Today I recharged my mobile no. [protected] my money got deducted from the bank but the phone number mentioned above is not charged. order id- FCVA[protected] for rs 120. Kindly solve the problem & recharge BSNL no. [protected] for rs. 120 immediately. Thank you

my name is dileep kumar.i have recharge my bsnl no.[protected] with Rs.135 through freecharge.in..RS.135 has been deducted from my acount but recharge was unsuccessful. order id is FCVW[protected].i have not received RS.135 in my acount.my mob.no.is [protected].please checkout the detail and refund the money in my wallet.thanks!!

I have recharged my reliance prepaid GSM mobile no.[protected] with Rs.51 thru freecharge.in Transaction Order id : FCVW[protected] but my phone have not recharged with Rs.51/- still now. Kindly look the matter and release refund of Rs.51 from freecharge.in Thanks & regards Jaswant Singh mob:[protected]

Hi Team, Kindly find the mail trail and the below screenshot of the successful transaction for your reference/ action and request you to address the customer's query accordingly. Dear Customer, Please note, we have forwarded your query to www.freecharge.in Request you to kindly contact with them for any further assistance related to the service/ refund. Transaction ID : FCVW[protected] Request ID PayU ID Bank Ref No. Action Amount Status Requested Time Success Time Bank ARN [protected] [protected] IG00WONUO3 capture 174.00 SUCCESS [protected]:27:18 [protected]:27:18 NA Thanks & Regards Disha Kapoor -- D/sir this is to inform you that I had recharged for data pack of tatadocomo on mobile number [protected] Rs 174 through your site on 15/04/2015 and it was unsuccessful and a note came on the screen that it will be refunded in your account in a week.For that I had contacted to tatadocomo, Pay U India also, they had said to contact you and they had send you all the details on 22/05/2015 by Ms, Disha Kapoor of Pay U India trough mail to you .Now my request is to kindly do the needful so that I may get relief. Thank's sanjay nigam [protected]

मैने दिनाँक- 10.05.2015 को freecharege के द्वारा TATA PHOTON MAX POSTPAID DATA CARD NO- [protected] पर अपने बिल (Rs-1112) का भुगतान किया परंतु मेरा बिल जमा नहीं हुआ जिसके सम्बन्ध में मैंने freecharge से कई बार कहा लेकिन वो बार बार केवल यह कहकर टाल दे रहे है की आपके बिल का बुगतान हो गया है। जिसके सम्बन्ध में मैंने TATA PHOTON COSTOMER CARE से बात की लेकिन उन्होंने ये कहा की आपका कोई भी बिल हमारे यहाँ रिसीव नहीं हुआ है। जिसके बारे में मैंने freecharege से कई बार e-mail के द्वारा बताया जिसे वो मानने से मना कर रहे है। कृपया इसे सुलझाने का कष्ट करें। Refrece no. FreeCharge Thank you for Freecharging Your datacard recharge for Rs. 1112 is done! Dear Sandeep Kumae, Your recharge was successful. We hope you had a smooth and rewarding experience at FreeCharge. Below are your transaction details. Tata Indicom Delhi [protected] Tata Indicom Delhi, Uttar Pradesh (E) Plus 0 Coupons Equals Rs.1112 Order ID : FCCA[protected] Date : 10-May-2015 Is there anything you want to share with us? Feedback, comments, suggestions or compliments - do write to [protected]@freecharge.in

Sjr, i recharged my dishtv rs.250 on 19th may 2015 .the pay.ent has been successfully deducted from my account but the recharge had not done yet...order id- FCDA[protected]...AND MY TICKET ID IS- 1785912. PLEASE REFUND MY MONEY AT Urgent basis..

I have recharged my BSNL number [protected] today with 135/- from my SBI account. Amount got debited immediately but my recharge is not yet done. Order ID : FCVW[protected] Also I have done another recharge to same number . The same case. Amount got debuted but recharge not done. Order ID :FCVW[protected].. PLZ RESOLVE THE ISSUE

I recharged my BSNL mobile number [protected] with Rs. 50 and I got a confirmation that, payment received you'll get your recharge soon. I didn't get my balance yet. I checked my mail but, no details. Order Id FCVM[protected]. I mailed to the feeecharge customer care but no response.

My failed transaction ID :FCMA[protected] on 07.05.2015 of Rs. 625. I request to Freecharge to refund the amount to my Bank Account. But the amount not refund back. Every email I send to them one fixed answer they give "As per your request, we have already initiated a refund of Rs.623 to your account on 7th May 2015. This amount will be credited in your respective bank account within 5-7 bank working days." Today is 18.05.2015 but the amount not credited my bank account.

resp sir mai netbanking throgh mobile recharge karta hu, lekin mobile recharge huva nahi account balance cut huva h order ID is prakar h 1)Order id : FCVW[protected] 2)Order id : FCVM[protected] 3)Order id : FCVM[protected] 4)Order id : FCVM[protected] 5)Order id : FCVM[protected] 6)Order id : FCVW[protected] 7)Order id : FCVW[protected] pls action sir and my money refund.

I have recharged my BSNL number [protected] today with 304/- from my HDFC account. Amount got debited immediately but my recharge is not yet done. Order ID : FCVA[protected] Also I have done another recharge to same number with 17/- for 2G balance. The same case. Amount got debuted but recharge not done. Order ID : FCVA[protected]

i did a recharge of 150 of idea by online payment.The money is deducted but due to the no response from freecharge not got the order id and did not get the recharge too.The details of payment are DSBI[protected]IG0AAMWHD7 TRANSFER TO[protected]

I tried recharging my airtel postpaid connection, with 2065 rs, It got failed and amount has been transfered to my fc credit, after that I tried many times recharging my postapaid mobile but its getting failed due to some system problem again and again from the last two days. My connection is about to discontinued, I have tried and complaint it with frecharge care but there is not a single responce from them, this is height o[censored]nresponsivness.