Claimed

Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

1.7
Updated: Oct 5, 2024
Complaints 2442
Resolved
829
Unresolved
1613
Contacts

File a complaint to Freecharge Payment Technologies / FreeCharge.in

Having problems with Freecharge Payment Technologies / FreeCharge.in?

File a complaint and get it resolved by Freecharge Payment Technologies / FreeCharge.in customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 106

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
gauravmishra37
from Gurgaon, Haryana
Jan 13, 2015
Resolved
Report
Copy
Resolved

Address: New Delhi, Delhi

Sir my name is Gaurav Mishra . My number is [protected]. I have recharged Rs 255 and plus coupon charge 20, then total 275 on my number by using net banking. My order id FCVW[protected] and recharge date[protected] Rs 275 has been debited from my account, but my number has not recharged. Please refund my debit amount.
Aug 14, 2020
Complaint marked as Resolved 
refund immediately ...
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    O
    Ojaswa Swarnkar
    from vellore, Tamil Nadu
    Jan 11, 2015
    Report
    Copy

    Address: Vellore, Tamil Nadu

    Sir/Madam, I've made online recharge from freecharge on 15th Dec which got failed due to some technical issue. I've requested freecharge team to refund back the amount of Rs.249/- back to my account. They agreed and initiated the refund. Till dated I didn't got my refund. Mean while they asked me to send my bank statement 2 times, reflecting not credit of the amount. I've sent it too, but still their response was very disappointed. Kindly help me to get my money back to me. I would be very thankful for this. Thanks & Regards, Ojaswa Swarnkar +91-[protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      cssbsingh
      Jan 9, 2015
      Resolved
      Report
      Copy
      Resolved

      Address: Chennai, Tamil Nadu

      From: shivshankar [mailto:[protected]@yahoo.com] Sent: Saturday, January 10, 2015 1:21 AM To: '[protected]@gmail.com' Subject: by using application FreeCharge through mobile amount Rs : 501 not credited to mob no. : [protected] or nor refunded to my bank account Dear Sir/Madam, I have try to recharge my mobile no. : +91 [protected] with amount Rs : 501/- rupees from mobile application FreeCharge using debit card of Allahabad bank on dated 4th January 2015 at 12:36 AM, after entering transaction password amount received by freeCharge application but due to network problem recharge amont RS: 5001/- rupees is not credited to my mobile no. : [protected] or nor same amount is refunded to my Allahabad bank account. Hence we request you to kindly do needful and credit same amount to my Allahabad bank account, please resolve the issue on urgent basis. Error Screen shot of FreeCharge application with order ID : FCVA[protected] Require Details: Name : shivshankar kumar Mob No. : +91 [protected] Email Id : [protected]@gmail.com Allahabad A/c : [protected] IFSC code : ALLA0211180 Branch name : MATIYARKALAN Thanks & warm regards, Shivshankar
      Aug 14, 2020
      Complaint marked as Resolved 
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jasrotia Naresh
        from Ludhiana, Punjab
        Jan 7, 2015
        Report
        Copy

        Address: Mohali, Punjab

        Dear Sir, I have recharged my reliance mobile number [protected] on dt. 7-1-15 for an amount of Rs.57/- through freecharge (scheme was : Talktime 47/-+50mb 2G data for 30 days) vide order ID : FCVW[protected]. They have duducted the money from my account. But I have not received any talktime. I have got only 50mb 2G data. Thanking you. Naresh Jasrotia Mobile : [protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vignesh Rajapalayam
          Jan 5, 2015
          Report
          Copy

          Address: Madurai, Tamil Nadu

          They owed my money Rs.1020 and i made around 20 recharges but all went unsuccessful and they debited my money from my credit card and they kept my money by naming freecharge credit and dont have customer care number. I totally disappointed with their service and website.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kishore Promod
            from Kotamangalam, Kerala
            Jan 3, 2015
            Report
            Copy

            Address: Madurai, Tamil Nadu

            Hi I have used freecharge to recharge my airtel no [protected] of amount Rs751 on 03.01.2015. But it deducted from my hdfc bank account no.[protected] but i haven't so recieved any transaction details... I request you to refund my money to my bank account or recharge it. Please
            Dear sir/madam
            I have paid my postpaid bill amount of rupee 4178 through freecharge application by using net banking. but still I dint get any msg or call from freecharge and also it was not
            cleared of billing amount and also deducted from my bank account
            Kindly requesting u to please do need full or refund my amount.
            Bank account no . [protected]
            Contact no . [protected]
            Best regards
            Bharath.G.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              vivek616
              from Bhopal, Madhya Pradesh
              Jan 2, 2015
              Resolved
              Report
              Copy
              Resolved

              Address: Chhatarpur, Madhya Pradesh

              hi i used Freecharge to recharge my tata docomo Prepaid mobile. After I entered the payment details and continued, the amount was debited from account, mobile balance was not credited and Freecharge transaction history did not show the transaction. Here are the details: Phone no: [protected] Date:[protected] am time Amount: 123 Please refund the amount in my mobile account. 2Jan 2015 [protected] docomo Rs. 123 Recharged on Desktop Website Order id fcva[protected] Contact us Your recharge in pending ...my SBI acount debid Rs 83+40free recharge balance but recharge not don...contact me [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Parmar Kruti
                from Chennai, Tamil Nadu
                Jan 2, 2015
                Report
                Copy

                Address: Mumbai City, Maharashtra

                Hello, I m Docomo prepaid user. I tried to special recharge for 299 rs which showed in 3g coloums (swipe for plans) which described 200 talktime and 1.25 GB internet and transaction was successful but when I checked my balance it only gave me 1250 mins included but no internet plan or balance. My order ID is #FCVA[protected] KINDLY SORT THE ISSUE. THANK YOU
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  ranjeeth1487
                  from Coimbatore, Tamil Nadu
                  Jan 2, 2015
                  Report
                  Copy

                  Address: Coimbatore, Tamil Nadu

                  I was trying to recharge an amount of Rs.200 frm my southindian bank account through free recharge.in. But the problem is my amount is not credited or recharged to this mobile no [protected].. I am a free recharge customer. My id is ranjithkumar.[protected]@gmail.com registered mobile no: [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Milan Kumar Sahoo
                    from Katihar, Bihar
                    Jan 2, 2015
                    Report
                    Copy

                    Address: Cuttack, Odisha

                    Hi, I used Freecharge to recharge my Airtel Prepaid mobile. After I entered the payment details and continued, the amount was debited from account, mobile balance was not credited and Freecharge transaction history did not show the transaction. Here are the details: Phone no: [protected] Date:[protected] Amount: 140 Please refund the amount in my mobile account. 1Jan 2015 [protected] Airtel, Orissa Rs. 140 Recharged on Desktop Website Order id : FCVW[protected] Contact us Your recharge in pending state
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Harish singh Chauhan
                      from Solapur, Maharashtra
                      Jan 2, 2015
                      Report
                      Copy

                      Address: New Delhi, Delhi

                      I recharged my big TV through icici debit card after completing the payment process i was debited twice 600 rs. Thank God! I have registered my mobile no. On my account otherwise how did i come to know i had been charged twice you guys are making fool to the customer i want my money back otherwise take other action...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sandyananya
                        from Ahmedabad, Gujarat
                        Jan 1, 2015
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Warangal, Andhra Pradesh

                        I do the recharge of bsnl data card Rs.561, money is deducted but recharge is not successful so please refund my money and then again 2nd bsnl data recharge Rs. 561 was successful (please refund my money of 1st recharge) Thanks to you sir
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Prabhakar45
                          from Bengaluru, Karnataka
                          Jan 1, 2015
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Bangalore, Karnataka

                          Hi, I used Freecharge to recharge my Airtel Prepaid mobile. After I entered the payment details and continued, the amount was debited from account, mobile balance was not credited and Freecharge transaction history did not show the transaction. Here are the details: Phone no: [protected] Date:[protected]:30 pm Amount: 207 Please refund the amount in my account.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            somenathghosh
                            from Jugsalai, Jharkhand
                            Jan 1, 2015
                            Report
                            Copy

                            Hi, I used Freecharge to recharge my Airtel Prepaid mobile. After I entered the payment details and continued, the amount was debited from account, mobile balance was not credited Here are the details: Phone no: [protected]. Date- 1.1.2015. Receive one sms "Dear Customer, Your transaction on FreeCharge for order id FCVC[protected] is in process. You will receive an update via email or sms within 2 hrs." Do it...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              abhi_241
                              from Thane, Maharashtra
                              Jan 1, 2015
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Thane, Maharashtra

                              Hi, I used Freecharge to recharge my Airtel Prepaid mobile. After I entered the payment details and continued, the amount was debited from account, mobile balance was not credited and Freecharge transaction history did not show the transaction. Here are the details: Phone no: [protected] Date:[protected].32pm Amount: 200 Please refund the amount in my account.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Jan 01, 2015
                              Updated by abhi_241
                              Please mark this complain as resolved
                              Thanks a lot Frecharge team, my mobile balance has been credited. Your email correspondence is appreciable and helpful.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                kunal5185
                                from Mumbai, Maharashtra
                                Dec 31, 2014
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Bangalore, Karnataka

                                I have done recharge of rs.125 for tata docomo from freecharge. I had rs.50 of freecharge credit. so it should take rs.50 from credit and rs.75 from my net banking account, but it had deducted rs.75 two times from my net banking account, that means total rs.150 it had deducted from my net banking account. hence i need my rs.75 refund back to my net banking account immediately. hence do needful for the same asap. Below is my detail. Name: Kunal Shah email: [protected]@gmail.com Order id: FCVA[protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  mehtab1988
                                  from Mumbai, Maharashtra
                                  Dec 30, 2014
                                  Report
                                  Copy

                                  Address: Mumbai City, Maharashtra

                                  Dear team, I Just made A recharge of Rs.222. Amount was deducted from my Account but recharge not yet come. Request you to kindly refund my amount or recharge my account on urgent basis. please find below Reffrence number for more information. Date Narration Cheque/Ref. No. Value Date Withdrawal 30 Dec 2014 CCABL1GGS226-Avenues India Ltd [protected] 30 Dec 2014 222.00
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    durga3443
                                    from Shillong, Meghalaya
                                    Dec 30, 2014
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Hi, my credit card details are with the recharge I try to delete many times but the option of delete is not shown, so i request many times to freecharge but they assure me the card details will not share with any body, unfortunately my card was hacked and 39.99 USD was shopped by some one two times before I locked tempered the card. This is for your information and necessary action. suggestion dot not use freecharge Regards Durga pattanaik
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      Biren Mistri
                                      from Mumbai, Maharashtra
                                      Dec 29, 2014
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli

                                      Dear Sir, Amount not credited in my Mob. No.-[protected] Order Id details given as per below :- FCVW[protected] Dated 16/12/14 Rs. 81.00 FCVW[protected] Dated 28/12/14 Rs. 119.00 Thanks & Regard, Biren Mistri
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Dear Customer,

                                      We have noted your concern. We will get back to you at the earliest.

                                      Thanks & Regards,
                                      Customer Care, Idea Cellular
                                      Dear Customer,

                                      We wish to inform you that your complaint for recharge has been resolved and benefit of the recharge has been updated for your Idea number. For further assistance, kindly contact our Idea customer care helpline.

                                      Thanks & Regards,
                                      Customer Care, Idea Cellular
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        karanmandot
                                        from Nashik, Maharashtra
                                        Dec 29, 2014
                                        Report
                                        Copy

                                        Address: Pune, Maharashtra

                                        Hi Team, I did recharge on 27th Dec with Coupon Code ICICIFC which was successful as I used ICICI Bank Debit Card but still I didn't received any FC Credits in my account. Order Id for the same was FCVW[protected] Kindly do the needful ASAP. Thanks, Karan
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit