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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Nov 22, 2023
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+91 12 4433 0000
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Mumbai
Mumbai City District
Maharashtra
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400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 104

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S
shanuu
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not refunding my money

Address:Gautam Buddh Nagar, Uttar Pradesh

sir, i have done a dth recharge from freecharge and my rs 300 deducted 4 times (total rs 1200) by error recharge, not successful transaction error on 25th nov 2014 even i didnt get my dth recharged. Its already been more than 70 days and they are not giving my money back. By complaining them, they are saying that they dont have any record of this and telling that contact your bank and by contacting bank...the bank said the transaction has...
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D
Dhaval.bhavsar
from Mumbai, Maharashtra
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Cricket contest

Address:Ahmedabad, Gujarat

On the 6th and 7th Feb cricket contest to predict score and now today Freecharge announced result and in result person who submit perfect score they people not se. Freecharge ddon On the 6th and 7th Feb cricket contest to predict score and now today Freecharge announced result and in result person who submit perfect score they people not select. I am already reply now they people not answer me....
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R
Rangesh Kumar
from Ernakulam, Kerala
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Amount Deduced but recharge not done

hello I am Rangesh Kumar .I recharged my mobile with mobile app freecharge for 175.Initially the page said "transaction failed please retry "but amount got deduced from my account .i tried again and got recharge but now i have spent 350 rs for 175 rechage .i lost 175 rs please refund my money...
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K
km.habeeb
from Bengaluru, Karnataka
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Customer care Rep Mr. Rohit Kumar

Address:Bellary, Karnataka

This reference to my previous complaint raised reg my freecharge has not been done to my idea number [protected] thru sbi net banking. The amount has been debited from my account and the recharge has not been done. After raising the complaint the above mentioned gentleman called and asking for my debit card detail for refunding the amount. I have bitter experience before with the same free charge people. Why u want my account detail for crediting...
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K
km.habeeb
from Bengaluru, Karnataka
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Amount debited from my nett banking. But not recharged

Address:Bellary, Karnataka

I have recharged Rs. 300/ - thru sbi net banking for idea mobile [protected]. It shown as successfully debited from my account but recharge has not been done and no message also received from free charge. Normally when I do the recharge I used to get the confirmation from freecharge and also not received any coupon which I opted. Pls help me in this regard. Regards Habeeb Rahman K M [protected]/[protected]...
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Address:Jamnagar, Gujarat

My self VIJAY I using freecharge.in site to do recharge in my vodafone mobile number (+[protected].. my order id : FCVW[protected] i did recharge on freecharge on 4th february, 2015... the offer was 215/215 full talk time offer. but i got only 188. rs. in my vodafone balance... first i sent mail to [protected]@freecharge.in but i didnot get perfect reply from them... as per freecharge there is not 215/215 full talk time offer......
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H
Harsha Wardhana B
from Noida, Uttar Pradesh
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Did a recharge of Rs.250 but currency not credited to phone

Address:Bangalore, Karnataka

Hi, I did a recharge of 250Rs on vodafone for number [protected] at February 6, 2015, 05:52 PM. The amount was deducted from my credit card but I have neither got recharge in my phone or recharge credits or transaction history. This is happening for second time....
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K
karthikeyanm3
from Chennai, Tamil Nadu
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Offer benefits not credited completely.

Address:Chennai, Tamil Nadu

I have purchased a product on Amazon.in during the republic day season and they have offered me a freecharge.in coupon which said that I will get a cash back of Rs. 100 for a transaction of amount above Rs. 100. I have made a transaction of Rs. 430 using that coupon but I have been credited with only Rs. 75. I sent a mail to freecharge customer service regarding the same. they are very lathargic, irresponsible and never respected my query...
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J
Jeevan Patil
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Preapaid Airtel Recharge

Address:Belgaum, Karnataka

I am trying to recharge my Airtel number from freecharge from yesterday but it is not happening. Is there any problem with Airtel? This is really a poor service... M facing lot of problem because of this... Can i get refund amount to my bank account?...
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bnmdon
from bhagalpur , Bihar
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amount deducted, but not recharge

Address:Bhagalpur, Bihar

mobile no. [protected]amount : 71/- status : money deducted, but not recharge. (Your transaction in pending state) Order id : FCVW[protected] date ; 5-2-2015 note: plz immediate recharge on my mobile number...
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bnmdon
from bhagalpur , Bihar
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money deducted, but not recharge.

Address:Bhagalpur, Bihar

mobile no. [protected]amount : 71/- status : money deducted, but not recharge. (Your transaction in pending state) Order id : FCVW[protected] note: plz immediate recharge on my mobile number...
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R
repevikram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs 282 recharge not done but amt credited from bank account

Address:Kolhapur, Maharashtra

I Vikram Repe made recharge from freecharge.com of rs.282 for internet pack on my reliance prepaid. The confirmation mail received from free charge.com as recharge was done. Also my bank account is debited from same amount. But reliance send me reply through SMS that recharge isn't done. I just wrote the mail to freecharge at thrice times crediting the amount but haven't get it. Please find below info as order I'd FCVA[protected]....
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D
DISHA BATRA
from Noida, Uttar Pradesh
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double payment made for recharge on 28-01-2015 ,Mobile no 9873432616

On[protected], recharge done for rupees 100/-through freecharge app and rupees 200/- were deducted due to double payment to your account.freecharge credit is not showing refund of rupees 100/- .Do needful....
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M
Meenuhisar
from Mumbai, Maharashtra
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CREDIT POINTS NOT CREDITED

Address:Hisar, Haryana

Dear Sir, I recharged Rs.319/- in mobile no. [protected] on dt.28.01.2015 and paid th' HDFC card. Scheme was 10% as credit points if paid th' HDFC VISA card and promo code used VISA10. I have paid th' HDFC VISA card and promo code used VISA10. now they are not crediting the Credit Points. Registered email ID: [protected]@gmail.com Recharge #: BSNL[protected] Order ID: CVW[protected] Date of transaction: 28.01.2015 Recharge...
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B
burhan saify
from Pune, Maharashtra
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amount debited from bank account not receive the recharge

Address:Harda, Madhya Pradesh

Sir I was adding 500rp in my freecharge credit all done but at last my transaction fail and 500rp was debited was my bank account soo plzz refund the amount in my bank accounts or in my freecharge credit as soon as possible my email id [protected]@GMAIL cont no.[protected]...
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D
dr. sadhana raut
from Mumbai, Maharashtra
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no refund

Address:Aurangabad, Maharashtra

This complaint is against freecharge app. I downloaded from play store . I did recharge of 851rs net packon freecharge app through my debit card. But app showed tht there is error and we r nt able to recharge . It ws failed . But my money was deducted from my bank account as i recieved msg of deduction. So I wrote mail to freecharge. I got reply from freecharge team as ur money is safe and we will refund n will deposit money in ur bank account....
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D
debkumarkar
from Mumbai, Maharashtra
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Recharded an unknown number

Address:Gandhinagar, Gujarat

Dear customercare officer,

Due to mistake i made followinng transactions to unknown
Vodaphone number [protected]. May you kindly arrange to refund money of recharge
To my mobile no [protected]?

With best regards,


Deb kumar kar

M-[protected]


28


Jan
2015


[protected]

Vodafone,...
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D
Deepak Bansal 11jan
from Lakhimpur, Uttar Pradesh
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my recharge has failed but i haven't received the refund amount.

Dear Sir/Madam my money has been deducted from my bank account, but i haven't been recharged. against order id FCVW[protected] Airtel recharge amount : 149 +5 coupon mobile number : Recharge for Airtel-[protected] Dated : 21-jan-2015 my recharge has failed but i haven't received the refund amount. please guide me or refund my amount as soon as possible regards Deepak Bansal [protected]...
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V
varunjain1112
from New Delhi, Delhi
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Registered from 2 different email ids

Address:New Delhi, Delhi

Respected Sir I was logged in with two account please delete those account. [protected]@yahoo.co.in [protected]@gmail.com with the same number [protected]. I have a credit code via wechat but when i entered that code it said " you have reached the maximum number of redemptions allowed for this promocode from one registered email id (allowed=1) and for one mobile number(allowed=1). But i never used this code and phone number too. Please...
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A
Aprajita Bhushan
from Kolkata, West Bengal
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Recharge not done but amount was credited from my debit card

Address:Dhanbad, Jharkhand

i did recharge frm free rechrge app but i didnt recive the actual amount of rs 60 which i done through your app i am sorry to say but amount was deposited in ur free rechrge credits plzz make sure i get my balance as soon as possible i did rechrge today on 27 january2015 plzz send my balance...
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