Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

i did recharge frm free rechrge app but i didnt recive the actual amount of rs 60 which i done through your app i am sorry to say but amount was deposited in ur free rechrge credits plzz make sure i get my balance as soon as possible i did rechrge today on 27 january2015 plzz send my balance

i have recharged my mobile, the no is [protected] at 26th january 2015.As i have tried to recharge for 110rs but the recharge was not sucessfull.it has happened for 3 times in a row..so totally 330rs has gone, ..all the times it has failed.but there is no update for freecharge.in..when i took my atm statement then i came to know that the recharge was not sucessful..whoever the responsible for this neither bank nor freecharge.in please i want my money back.and my account no is [protected]...

Recharge not done but amount debited from bank, below are the details: Mobile no [protected] (Vodafone post paid) Billing amount Rs 240/- Transaction date - 13th Jan 2015 kindly solve my problem as soon as possible as we are going through disconnected line of my vodafone number. Hoping for your positive and prompt revert. Regards Pooja [protected]

I have recharged my mobile ([protected]) with Rs 390(26% discount on Republic day).So net amount payable was Rs 290 which I paid with my debit card. Instantly my balance got deducted from my account but neither I received any message nor I got any email.., , I tried to contact their support centre but they didnt reply till now...I feel like cheated and I am thinking not to use this site again because of such bad experience...But still I feel freecharge people will contact me and resolve this matter asap as I was the most usable consumer of them recharging many times even in a single day...!!

I have done my mobile recharge worth rs. 249 and get 3gb data for 28 days only instead of site is showing that is valid for 60 days hence, I will contact to my service provider and they said we are not supported any third party website for same.Please resolve my problem asap and refund me or extend my data pack validity.Refund 249 rs asap

Adv. Suhas B. Kharde Mob No [protected] i have sent the mail for non payment to the Idea Company by application namely free-charge. Actually on 6/01/2015 i have trying to make a payment of my Idea Bill through application namely free-charge near about between 17.30 pm to 18.30. But that payment of Rs. 1300/- was not received to the idea company, due to failed the network or range problem. After that, i again the same procedure has been trying for the payment of Rs 1300/- i.e. same time and date, also that time the payment. Kindly check the non payment of these two transactions and reply the same.

recharge is done from account deepshikha18.[protected]@gmail.com on dis no [protected] of Rs.251 on 22nd january, 15.
neither i have received any msg nor email regarding this but account is deducted from my account..
kindly look into it.
response as soon as possible..

I have done 100 and 10 recharge to my airtel no. [protected] and 10 recharge is success full and 100 is not successful, not showing in recharge history also so no oder I'd is available for complaint in free charge it is asking order id...my SBI ac no. [protected], 100 is transfered to pay u ac at 9.42 pm on[protected] image of SBI statement is attached...my contact no. [protected] mail id [protected]@gmail.com

I have recharged my TATA DOCOMO mobile no [protected] on 21/1/2015. But i have received 1 GB data only. Is Rs. 253 is rate of 1 FG data for 30 days plan?. Why Balance amount or talk time not given yet. I have also spoken TATA customer care executive, but he has advice to talk to Freecharge. Please look into and resolve. Order ID is - FCVA[protected] Regards, Vijay Jaiswal Mob. [protected]

I recharged my docomo num [protected] for 251rps, amount got deducted from account but I haven't received my recharged amount yet.. Please recharge soon or repay the amount soon.. My order num-FCVA[protected]. Recharged on 19th jan 2015.

Hi, I used Freecharge to recharge my Idea post paid mobile. After I entered the payment details and continued, the amount was debited from account, mobile balance was not credited and Freecharge transaction history did not show the transaction. Here are the details: Phone no: [protected] Order No FCMW[protected] Date:[protected] Amount: Rs 1395 Please refund the amount in my account SBH A/c No [protected]

Recharge fraud, made a recharge of 280 rupees transaction ID:FCVW[protected] money deducted immediately and even after 18 hours recharge is pending up on complaining got the below reply, Do really think we are such a fool to wait 48 hours to get a simple recharge. Now my balance is zero and i cant make calls they have deducted the money and wont return it. Dont use free charge this is a big fraud company, have no direct calling number.. to reach once you lost the money from your account. You have no one to help. Worst customer service. Please there reply on my complain. They are fraud, because when i did the recharge i got SMS saying your recharge will be done in 1-2 hours, false promise.. Dear Customer, This transaction has still not been processed by the operator. The final status update from the operator end may take 1-2 days at times. Unfortunately, this is not fully controllable for us. We are, however, constantly working with the operators to reduce this time delay and will automatically reverse the money to your FreeCharge Credits if the transaction fails. We appreciate your patience and request you to please check back with us in 48 hours, we should have resolved this by then. Happy FreeCharging! Customer Success Team

Dear Sir /Mam, Yesterday 15.01.2015 someone recharge from FreeCharge his/her Mobile Number without consenting me. from my bank statement i got transaction remark, i need your help to know to get these mobile numbers. Serial Number Transaction Date Transaction Remark CR/DR Amount (INR) 1 15/01/2015 VIN/FREECHARGE /[protected]/0 Dr. 500.00 2 15/01/2015 VIN/FREECHARGE /[protected]/1 Dr. 500.00 3 15/01/2015 VIN/FREECHARGE /[protected]/1 Dr. 500.00 4 15/01/2015 VIN/FREECHARGE /[protected]/1 Dr. 500.00 kindly help me out...please provide me these mobile number from this transaction remarks. Thanking you, Your Truly, Amit K. Ganwir Mob. No. [protected] Email ID : [protected]@gmail.com

POS ID: TOS70003359 TSN NO:[protected] TSN DATE AND TIME : 15/12/2014 AT 10.20 P.M AMOUNT : RS.171. IDEA MOBILE NO:[protected] My recharge amount was not credited to my account. Kindly do the needfull asap. Thanks, Savitha.M

Sir, i recharge my mobile no.[protected] Rs. 251, freecharge showed amount 150 rupees balance and 1GB 3G data but balance crdited in My account only 125 after recharge i talk to customer executive he told the error of freecharge so I request you to take necessary action please. My mail id is - e.c.[protected]@gmail.com

Hi, Its being 12 hours i recharged my tatasky account and still yet not recharged. I am chasing with their support email id but not getting any response. They do not have any contact number to contact.My amount of Rs351 deducted but tatasky still not recharged.I am helpless. Please help me. Either revert back amount in my bank or recharge my tatasky.Below are details of trasaction.tatsky subscriberid: [protected]OrderId: FCDW[protected]Thanks & Regards, Sarada

i made payment to my pospaid mobile no. [protected] amt. deducted from my back a/c but not credited on my no. i call several times to customer care no. nut no-one received my call. i mail several time to customer_care still reply not received not happy with freecharge 0 stars out of 5

Sir my name is Gaurav Mishra . My number is [protected]. I have recharged Rs 255 and plus coupon charge 20, then total 275 on my number by using net banking. My order id FCVW[protected] and recharge date[protected] Rs 275 has been debited from my account, but my number has not recharged. Please refund my debit amount.

Sir/Madam, I've made online recharge from freecharge on 15th Dec which got failed due to some technical issue. I've requested freecharge team to refund back the amount of Rs.249/- back to my account. They agreed and initiated the refund. Till dated I didn't got my refund. Mean while they asked me to send my bank statement 2 times, reflecting not credit of the amount. I've sent it too, but still their response was very disappointed. Kindly help me to get my money back to me. I would be very thankful for this. Thanks & Regards, Ojaswa Swarnkar +91-[protected]

From: shivshankar [mailto:[protected]@yahoo.com] Sent: Saturday, January 10, 2015 1:21 AM To: '[protected]@gmail.com' Subject: by using application FreeCharge through mobile amount Rs : 501 not credited to mob no. : [protected] or nor refunded to my bank account Dear Sir/Madam, I have try to recharge my mobile no. : +91 [protected] with amount Rs : 501/- rupees from mobile application FreeCharge using debit card of Allahabad bank on dated 4th January 2015 at 12:36 AM, after entering transaction password amount received by freeCharge application but due to network problem recharge amont RS: 5001/- rupees is not credited to my mobile no. : [protected] or nor same amount is refunded to my Allahabad bank account. Hence we request you to kindly do needful and credit same amount to my Allahabad bank account, please resolve the issue on urgent basis. Error Screen shot of FreeCharge application with order ID : FCVA[protected] Require Details: Name : shivshankar kumar Mob No. : +91 [protected] Email Id : [protected]@gmail.com Allahabad A/c : [protected] IFSC code : ALLA0211180 Branch name : MATIYARKALAN Thanks & warm regards, Shivshankar