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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 108

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N
nsingla
from Maler Kotla, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ALL TRANSACTIONS FAILED BY FREECHARGE

My registered lo-gin I.D on freecharge is [protected]@gmail.com.On 26th Nov, i have made a new sign up on freecharge to take benefit of a scheme of rs. 50 free recharge for paying rs. 10 by applying coupon . i have made that recharge twice and pay rs. 10 two times from my debit card on 26th Nov.I also made a complaint to freecharge on their own forum but they said that your recharge is failed by operator and your money is got returned...
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V
vannurugolla
from Chennai, Tamil Nadu
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Money not yet Refund

Address:Bangalore, Karnataka

Dear sir i recharged from freecharge web site, 2 types my money has been deducted from bank account, but i haven't been recharged and i checked in credits also it has not came please solve the problem. i attaching bank statement for reference....
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G
Gajanan Arthmwar
from Pune, Maharashtra
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bill not paid but amount deducted

Address:Pune, Maharashtra

hi my no [protected] amount of 500 bill is paid through freecharge balance deducted from bank accnt but bill not credited to mobile no accnt very poor service as so many mails are written no reply came also statement of accnt also submited but no rply required my balance return to my accnt. without any more escalations....
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P
prashu143
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amount is deducted

Address:Jalgaon, Maharashtra

I have recharge my mobile number [protected] two times of 50rs from freecharge but Amount is deducted two time frmo my credit card. My mobile no is [protected] Email id: [protected]@gmail.com Please help me to revert my extra deducted amount......
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H
Haji Pasha
from Alampur, Telangana
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Money has been deducted from my account

Address:Kurnool, Andhra Pradesh

My money has been deducted from my bank account, but i haven't been recharged to my moble number [protected] recharge of rupees 222 so please recharge my mobile number as early as possible i have recharge from he freecharg account [protected]@yahoo.co this is my freecharge account so please recharge my mobile num as early as possible thanking you....
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sandip solanki
from Ahmedabad, Gujarat
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Fake coupon passed

Address:Ahmedabad, Gujarat

I paid extra money to get spa coupon at freecharge. Before paid money I checked spa center at my location at AURA SPA website and it show me but actually there was nothing. AURA SPA address and detail all are fake. Still there are Ahmed bad location AURA SPA address are show at vendor website. Please find attached photo proof and revert my money ASAP. Even freecharge customer care number also not working....
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R
rajatgupta0504
from Bengaluru, Karnataka
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Error messages while making payment

Address:Gurgaon, Haryana

I tried freecharge to recharge my Airtel Prepaid No. with 50 /- Rs. With that, I combined one McDonalds offer for 5 /- Rs. Total, it was costing me 55 /- Rs. I entered all the required details, logged in to my freecharge account, entered my HDFC netbanking Id and Password, entered my security answers and while the payment was being processed, it gave me " Page can't be displayed" error.

The recharge was not successful...
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A
Ashish Parasar
from Sagar, Madhya Pradesh
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money dictuct or not refunded

Address:Chhatarpur, Madhya Pradesh

sir mane 24 nov 2014 ko [protected] pr 3 bar reacharge kiya tha jisme se ek reacharge sucess full hua jo 50 rupay ka tha baki 2 reacharge fail ho gaye jinke paise abhe tk vapas nahe aai hai to dicuct paise wapas dilwane ke krapa kare. reacharge ditel is prakar hai 1st 24-Nov[protected]Nov-2014) TO TRANSFER INB PayU India[protected]IG00FYJDX4 TRANSFER TO [protected] STATE BANK OF INDIA O 50.00 2nd 24-Nov[protected]Nov-2014) TO TRANSFER...
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V
Varun Kekre
from Mumbai, Maharashtra
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Credits deducted but no recharge

Address:Mumbai City, Maharashtra

I had recharged my 3G pack for 261 Rs. It gave an "Internal Server Error" and deducted the amount from my credits but did not process the recharge. I have been writing a lot of emails to [protected]@freecharge.com and nobody from their support team has contacted me. A ticket with ID #994098 was generated but nothing has been done about it. And they don't even have a system to track tickets....
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S
Sazeedkhan7
from Bargarh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unusally Deducted balance from my bank account

Address:Jaipur, Rajasthan

Dear sir i was doing recharge on 25 nov from my freecharge credit balance but its deducted 306 from my bank aaccount and today 29nov i had recharge my dishtv account from 300 hundread but recharge was not done sucessfully and balance deduct from again my bank account total money deduted 606 rupees please solve this...
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S
sreyansh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsuccessful recharge and money deducted frm bank account

Address:Kolkata, West Bengal

I tried to recharged my cell online 967*****37 on 17th Nov'14 with my debit card of rs.183/- on www.freecharge.com however recharge was not done nor I got my balance returned. In spite of regular mails and complains to them at their customer care emails I got no feedback instead of just false promise of refunding the money in two working days and giving me new complain number every time.Its been 10 days and no refund has been made. This...
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S
sreyansh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MONEY DEDUCTED BUT RECHARGE UNSUCCESSFUL

Address:Kolkata, West Bengal

I tried to recharged my cell online [protected] on 17th Nov'14 with my debit card of rs.183/- on www.freecharge.com however recharge was not done nor I got my balance returned. In spite of regular mails and complains to them at their customer care emails I got no feedback instead of just false promise of refunding the money in two working days and giving me new complain number every time.Its been 10 days and no refund has been made. This...
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S
Saqib710
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3 transactions for failed transactions and no refund

Address:Mumbai City, Maharashtra

3 transactions of amount 219, 120 and 219 rupees occurred, for airtel prepaid recharge via freecharge.in, on 26th nov 2014, after some minutes of failed recharges after which i was asked to pay again, the reason behind was failed transaction! i have made multiple complain @ [protected]@freecharge.com #974779 and was promised to be contacted within 24 hours on 26th nov 2014 by them. till now no reply from them nor i got back my refund of false...
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S
skanmuri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge showing sucessful and deducted money but it is not reflecting in my postpaid number.

Address:Pune, Maharashtra

I made a billpayment (recharged my postpaid number) of rs 150 using freecharge credits available in my account on 21-NOV-2014 (Order id : FCMA[protected]) but unfortunately untill now that recharge amount is not reflecting in my number but the status of this transaction was showing as successful in order history. I contacted Freecharge several times and they have given me reply saying that the operator has successfully accepted my transaction...
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K
kamallic55
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AMOUNT ALREADY DEBITED IN MY ACCOUNT

Dear Sir, I am recharge on your system so many times but sometime 500 recharge in my mts data card but my account payment is debited and no response in mts data card. Your co issued a freerecharge credit no. FCCW[protected]. I am try freerecharge coupon but denied the coupon code.Please help regards kamal [protected], [protected]...
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S
Suraj Desai...
from Karad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge failed but money also deducted

Address:Satara, Maharashtra

Dear, • I have recharged from FC. For mobile no. [protected] of rs 50 But the problem is the transaction what took place is not yet updated on my FC account, but the money is deducted. • Through Coupon code GETFC50, which means once the transaction is done from the debit card I get 50rs credited to my account. • I don’t now whether the recharge is been happened or not. But the money Rs 50 from my account is been deducted (for...
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M
mayankporwal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount is deducted two times

Address:Pune, Maharashtra

I have paid my mobile postpaid bill of 276rs from freecharge order Id: FCMA[protected] but Amount is deducted two time frmo my credit card. My mobile no. [protected] Email id: mayank.[protected]@gmail.com Please help me to revert my extra deducted amount...
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P
Prien M Jobalia
from Mumbai, Maharashtra
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Cheating

Address:Mumbai City, Maharashtra

I did a recharge of Rs. 200 - Transaction ID : FCVA[protected]. and selected a few coupons of Re.1 each or free. But I was charged a total of Rs. 242, out of which Rs. 42 were for coupons. The coupons were no more than Rs.5. Please explain me this. Also, every time I apply a copoun code, it says, code applied and amount will be credited within 24 hours, but I never get the amounts. This is cheating, I am for sure to quit using freecharge...
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A
ANITA BAIRAGI
from Firozabad, Uttar Pradesh
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TRANSACTION PROBLEM

Address:New Delhi, Delhi

I recharged my phone balance twice on the 21 of Nov 2014 through my debit card but the transaction was not successful. In spite of that 200 rupees were deducted from my bank account. The amount is being shown on the credit site of freecharge.com but it is not being refunded. So kindly do the needful and refund the same in my bank account. Will be forever obliged if immediate attention is paid to the matter in question. Yours sincerely,...
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R
Ram_Sarup
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited; No Recharge; no transaction details; fraud with me!

Address:Gautam Buddh Nagar, Uttar Pradesh

I recharged my mobile number [protected] (vodafone ) on around 7 pm today Nov 25, 2014, for Rs 50 with the Freecharge mobile app.
The transaction was completed at bank's end and so is the money debited from my account
But Nothing is showing in my transactions or the freecharge credits What happened to the transaction??
WHERE DID THE MONEY GO?
What is this ? Begging for money is better than this kind of fraud.br...
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