Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Send me invoice of my refund order i'd fcem[protected]
And for bill payment fcem[protected] for this send me invoice that this bill is paid or not because initially amount was deducted but bill payment was unsucessful and second time it show in processing.
Ticket i'd is 107466
And also send me invoice of a week or ticket i'd status on my mail.

I made a recharge of rs.99/- on my bsnl no on the 22nd of september 2018 at free charge at 11:22 a. M. The transaction was not successful and the status showed as processing. My transaction id is fcva[protected]. On informing freecharge about this, they said that if the recharge is not successful, they would refund my money in 3 hours. They did not. I got in touch with them again where they informed that sometimes it takes upto 48 hours for operator confirmation. If that does not happen, then they would refund my money. 60 hours have passed. Neither has the transaction been successful nor has my money been refunded. They now say that they need 2 more working days to resolve the issue. So that amounts to a total of 96 hours from their original promise of three hours. Despite repeated requests over facebook messenger and emails, nothing has been done. I have been cheated. I want my hard earned money back

Hi, my account ID is pathan.[protected]@gmail.com and mobile [protected]. I was trying to login in FreeCharge account which is 1100 rupees balance available but before some time it's not login shows temporary suspended please do something I was mail to FreeCharge support but not problem solving yet

I did train ticket booking on irctc using freecharge wallet and the tracation failed, amount debted from my freecharge wallet and IRCTC team refunded the amount to freecharge wallet. I received SMS saying your current balance is 1305. When i check free charge app/website both are showing empty balance and it is throwing an error saying server is busy and unable to server. So far the service is not restored, always throwing same error. I made a complaint with the free charge through email, it's almost more than a week but no response from them.
I'm trying to talk to their Customer executing but it is completely IVR system, no chance to take the call to Customer representative .
Attaching all transaction details for reference for resolving the issue.

I have request free charge to deposit my wallet balance amount in my bank as i was not able to utilized the amount as per my wish but their team told me due to rbi policy they can only deposit the amount in source bank from where the amount was transfer to my wallet (But because the source was different as someone borrowed me some money and after long wait he finally deposit the same in my freecharge wallet) so i requested freecharge to not deposit the amount in source account for which they gave me the confirmation of non deduction from my wallet on 10th september, 2 pm but after 3 hours my wallet amount get deducted & when i inquired about that from freecharge team they told me that by their mistake amount was deducted & now they can't do anything and now i have to bear the losses because of their error so please tell me what can i do now to expose this fraud company & get my money back.
My freecharge registered email id is [protected]@gmail.com

Sir, my consumer number is[protected] and 4675 code.
I done payment of Rs. 5770 through freecharge on 29 August 2018 but not visible on the websites payment history, can you confirm me about this? I checked mahavitaran msedc website but can't not see payment history, also i mail them about this but got no reply

I made an electricity bill payment of 1110 on 31/08/18, with reference no. Frc[protected], i received an email & massage from freecharge that my bill has been paid, but when i have checked it on other payment app & also on service provider's bses rajdhani website my bill is still showing unpaid. My ca no. Is[protected]. Please reply me with solution asap. Now its 5th day after payment & my bill is still unpaid showing on bses website & on other payment sites.

I am not able to add money in my freecharge wallet, customer care is reverting on mail that account is specious.

I had done all valid transaction till date. If company found any issue in transactions let me know what is issue.

Kindly confirm me that freecharge wallet will work or not? Because since last 7 days i am getting excuses from your team that it is technical issue etc.

If you are not able to provide service, please let me know i should close my freecharge wallet and start using paytm or phonepe an trust worthy wallets.

I think i am wasting my time on freecharge. You are not technical sound to provide service to customer.

I made payment for my BSES Rajdhani bill amounting to Rs

2930 from my freecharge wallet. The amount was debited but

the payment not done stating that the payment is in

"processing state". I made the payment through Freecharge as

BSES Rajdhani itself recommends Freecharge. Rs 2930 is a

huge amount. Freecharge customer care is not responding.

The transactionID was FCEA[protected]

My father send 1001 rupees using freecharge bhim upi to my freecharge bhim upi id: [protected]@freecharge, i got sms and mail that 1001 rs has been sent to my linked bank account but when i checked my bank statement yet i didn't receive the money in my account. I contacted freecharge regarding this but they are not listening just saying that transaction is successful and successfully credited. My upi transaction id is:
Fc transaction id:axifrc9fa6ae9564a2da034ad[protected]e

Upi transaction id:[protected]

Transaction amount: rs.1001.00

Transaction date:26-aug-2018

Source upi id:[protected]@freecharge

Destination upi id:[protected]@freecharge

I have made electricity payment on[protected] for account number:[protected] using free charge website.
Bill amount rs.580.0.

But i have received last month remaining amount in latest electricity bill. I have attached screen shot for same.
Please look into the issue. Payment is done successfully using freecharge. Why the payment has not reached to electricity department? It is responsibility of free charge

Order id: fcew[protected]
Payment date:[protected]
Account number:[protected]

I recharged for a number [protected] for rs.186. Though the money has been deducted from my account the recharge hasn't been done. I have received 2 messages saying the transaction is incomplete and to complete it a link was suggested, but on clicking the link the page doesn't open. I have been trying to open the same link through laptop as well but on the laptop it says the page does not exist. Kindly take note of the above situation and resolve it as soon as possible.

I have recharged my Tata Docomo no using freecharge app. In that app offer was mentioned as recharge with Rs.88 and get 250min/day 100sms/day and 2GB data but I received only 2GB data.When I contact customer care of docomo it says there is no such offer. This is misleading from your app.Freecharge mentioned wrong plan details and cheated customer

Hi,

I was made online recharge on 30.07.2011 on website freecharge.in to my idea mobile no for rs. 199/- thru my credit card & transaction made error and deducted cash from my card, please check and refund to my accout back by company.

I hope better solution
Thank you
Transaction :
Othpg[protected]accelyst solutions pvtmumbai

Email: [protected]@gmail.com

Hi,

I have used the freecharge app for google play recharge on 28/07. It came as success. However i have still not received the google play code to my email address nor my phone number. I have emailed and requested several times to resend the google play code. Their customer service has not yet contacted yet. This is ridiculous customer service. The transaction id number for it is fcxa[protected]. So i have raised the complaint regarding this issue.

Regards,
Naresh

Today i paid rs.120/- through net banking from my yes bank account to recharge mobile [protected] (Airtel). The amount has been deducted on 25 jul-2018 at 12:00:15 but the mobile recharge showed unsuccessful.
Then i received a message. "your payment of rs.120 for airtel is not complete. We have saved your details. Click https://payfc.in/09AGzOwl to complete your payment."
I tried as advised but nothing is happening. Please the needful immediately.

My name suman kumar chakraborty paid two utility bill of cesc kolkata w.b consumer name sanjit roy ( shop commercial) his subcequect two month bill not paid to cesc but you messaged me succes feb 2018 and april 2018 his cust id : [protected]
consumer no : [protected] bill amount 470 and 970 respectively your txn FCEA[protected] 02.04.2018 21:20 PM
and FCEA[protected] 02.05.2018 22:42 PM bank txn id 02-Apr-2018
(02-Apr-2018) by debit card OTHPG 858372 FREECHUTIL MUMBAI and by debit card OTHPG 381468 FREECHARGE MUMBAI BUT BOTH AMOUNT NOT GOES TO CESC KOLKATA THEY SEND GREEN BILL it's not happend before

please refund my money in my a/c
sbi
akra station road
a/c no [protected]
br code 18128
ifsc code : SBIN0018128

I made my bsnl landline payment via Freecharge.in on 14th July 2018, an amount of 1676 was deducted from my bank account but as of now my landline payment has not been made, the transaction ID is FCLM[protected].
The customer care number is pathetic, not able to directly talk with the customer care employee, the computer says that bill payment usually takes a maximum o[censored]pto 48 hours but even after 4 days the payment is not made.

My electricity bill is failed but my bill amount of RS 659 is deducted from my bank account. I fill my electricity bill by freecharge.
Again on 25 June 2018 my amount of RS 659 is deducted again
So my total amount of RS 1318 is deducted .
For payment I am waiting from last 18 to 19 days but my payment is still pending.
So it's my humble request to you that pls refund my amount

I have added the money in from bank account .
I got msg that your money is debited from account.
But I not came in Freechage. I mailed my concern at the customer service.
I got reply that in 4-5 days money will credit in bank account return.
Now its above 5days still no returns of money.
In bank or in any other apps transaction it tooks maximum 2 working days to clear the query related same issue.
But freecharge is using people's money with out interest %

Fake apps I am going to share this experience with my friends, Family as well as on all social media platforms.