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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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+91 12 4433 0000
552
279

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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 16

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K
kevingodhani
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

electricity bill has been paid but still says in progress even after 24 hours

Hello there,

I have made the pgvcl bill connection on 2nd july morning but even after 24 hours it's saying under progress. It was transaction of rs 2100. Here i have attached screenshot of transaction so if you don't make the bill payment by today than kindly refund my payment. Rs 2090 was debited from my axis bank debit card and rs10 was from wallet. I request you to take care of this as soon as you can.

Thanks,...
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V
vishalmehta27
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

freecharge bses bill payment not done even account debited

Weather you resolved my complaint immediately or tell time period or i have to file police complaint or go to consumer court.
I have paid rs. 2050 from free recharge mobile app via obc bank to bses.
My bill has been paid according to free recharge and transaction successfully done as shown in wallet.
My payment of rs. 2050 has been debited from obc bank account
On 28th june 2018, 9:08 am
But payment...
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K
kuldeepsingh0823
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited two times

Address:Lucknow, Uttar Pradesh, 226021
Website:freecharge.com

I had paid 500 to idea cellular through free charge upi transaction. The amount debited from my account but not credited to marchent so kindly refund my amount as soon as possible otherwise i have no option besides closing my account from both bank as well as wallet
Details
Account no [protected]
Date 28 june 2018
Ref no[protected]
Amount 500...
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P
Poonammehta7
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding fraud transactions

Address:Faridabad, Haryana, 121001

Myself poonam mehta is having freecharge account from last two years. I was having 1170 rs in my freecharge account. Someone has hacked my account on 24.06.2018 (Sunday) & made fraud transactions to tapzoapp. When i wake up in the morning i called at freecharge customer care & immediately report them about fraud. Customer care has told me to write a mail with proofs. I have sent a mail on immediate basis. Then i have received only acknowledgment...
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T
Tiger White
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge related issue

Freerecharge is doing fraud, i hve recharged my number, amonunt deducted but recharge has not taken place its failure. I complained in customer care but they are misleadind me by sending false refund id and also i hve inquired in my bank they said refund did not take place. Freecharge is doing fraud by not returning customers money in case of payment failure. Be aware of freerecharge these things and do not use its website and app for any...
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A
Aakash bhortakke
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

electricity bill payment is withdrawal from my bank account... but payment of bill is showing under process

Address:Jalgaon, Maharashtra

Electricity bill payment is widrawl from my bank account... But payment of bill is showing underprocess...
And i have a cashback of rs 55 is also widrawl so please return my money to my bank account... Please... Please send my money to my bank account and my cashback i am attaching a proof of widrawl money from bank account with two photographs......
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L
Luckyp98
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction on freecharge

Address:456810

Transaction on freecharge
Order id - fcla[protected] saturday 23 june 2018)

Pay my bill for bsnl landline by freecharge
I got confirmation from freecharge, but no confirmation by bsnl. It still shows not paid in my bsnl land line account.

Please tell me how much time will it take for bsnl confirmation. The amount of rs2319 is deducted from my bank account.

I try on customer care...
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M
mdabdullah2007
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

electricity bill payment

My freecharge account was credited with 804 from my card after adding money i wanted to pay the electricity bill through freecharge. The amount got debited from my freecharge account and the and the electricity bill payment still under processing
Ph:[protected]

Transaction id: fcem[protected]
Transacted on: 22ndjun 2018, fri, 5:44 am

I should have received a cash back offer of rs 40/- also,...
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N
Nilesh Navgrahe
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money refund and account block

Address:Mumbai City, Maharashtra, 410209

I have created account in freecharge and loaded money but after 3-4 days later they suspended my account. I was not able to make login.

When i complaint to them then they didn't respond i wrote 4-5 time they they said you account is suspicious send your photo id.

I have sent 3 different photo ids but all the time they replied we are not able to view your id. I have sent them with. Jepg,. Jpg,. Pdf also pasted...
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S
Sreeharshadambolam Rao
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount refund

Address:Kurnool, Andhra Pradesh, 518002

I recharged my brother phone through freecharge with 395 rs before 12 days, but that transaction got failed. I contacted the customer care numbers for n number of times but they didnt responded, simply they are sending mail that they will resolve my problem.395rs is hefty amount some one like me who is hailing fro m lower middleclass family. Till that date i am unabled to recharge to brother who was living in remote area. I want my refund...
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S
skmdgouse
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

applied eligible promo code applied still cashback not received

Address:560029
Website:freecharge.in (App)

I applied promocode to recharge my dth but no cash back received. I suppose to receive rs75 as cash back. When i approached customer care they said that i didnt apply promo code.. How can i prove myself now??.. I clearly saw with my eyes while applying promo code and i am pretty sure.. This is something that i can't prove now.. This is the second time that i faced the same experience on freecharge.. I don't want to use this freecharge anymore...
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B
BACHCAN RAWAT
from Kanpur, Uttar Pradesh
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not complete payment

Address:Deoria, Uttar Pradesh, 274701

Your payment fo rs 199.0 for vodafone is not complrte. We have save your details.
Order id: fcvw[protected]
Mobile recharge
Order id : fcvw[protected]
₹199failed
Paid using
Netbanking - ₹199

Transaction id :
Fcvw[protected]

Transacted on :
3rd jun 2018, sun, 9:01 am
Please send money to my account
[protected]@gmail.com...
+1 photos
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R
Rathi ArunThilak
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharged on wrong number via freecharge

Address:Tirunelveli, Tamil Nadu

Sir I had mistakenly recharged to[protected]wrong number) instead of my number [protected] Airtel but I donot know how the number changed and I have done recharge of Rs399 on[protected]wrong number) i also dont know that person and my transaction Id is FCVA[protected].Sir please refund my balance or recharged to my number [protected] Airtel its very urgent...
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A
Avnish Avi
from Delhi, Delhi
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payment deducted but not getting any benefits

Address:New Delhi, Delhi, 110085
Website:Www.freecharge.com

I had recharged on 17 may of rs 159 o[censored]nlimited calling and 1024 mb data for 28 days and till now i haven't received any benefit of this recharge. I had also complaint on freecharge and mail them about the issue but now they are not responding to my mail and don't refund my money back.
Tell me what i can do if any company can do such type of thing....
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S
sourav2348
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding freecharge sending promo code loot to customer but not fulfilling its promise

Address:Mumbai City, Maharashtra
Website:www.freecharge.in

Freecharge misleading customer with false promocode loot to my mobile number with email id - [protected]@rediffmail.com. I submitted the kyc for the account to recharge rs 300 and avail rs 75 offer. But it was a big trap.

Please beware of freecharge. Certain recharges with small amount with rs 5 or rs 10 cashback are ok and tested but for the large recharge please be careful.

I had to spend the amount of rs 300...
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Address:560068
Website:freecharge.in

Hi,

I made Payment through Freecharge for Medlife order (OR1886CB-003A) but they are telling payment is
done while Medlife is denying the same. I have attached screenshots of Email confirmation
from Freecharge and Razorpay for successfull payments.

My registered email id with Freecharge is: [protected]@gmail.com
Order id is: M7312KPRTOHNPI_PAY_A9FDRPAKODS722_1
Transaction id is:...
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S
sushil kumar bhatt
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile recharge through freecharge payment.

Address:Alwar, Rajasthan, 301018
Website:freerecharge

On 12/5/2018 i recharged my mobile [protected] of rs153.. This is jeomobile.
I made this through my indus end bank. I received on my mobile [protected].
In this massage it was told that this payment of rs 153 was not and asked to
Click https://payfc.in/4BCSQNmz.but it did not give result. Please return my rs153 to my indusind bank account in from which it was taken.-sushil kumar bhatt...
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K
Kanwar Pal Dhande
from Bilara, Rajasthan
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by mistake did recharge on wrong number

Address:Jodhpur, Rajasthan, 342005
Website:www.freecharge.in

Respected sir,
Today i want to recharge on my airtel number by website freechatge.in but by mistake i submitted one digit wrong so the recharge successfully on wrong number. I kindly request you please give my recharge on this number.

Wrong no. [protected]
Transaction id fcvm[protected]
Amount 448 rs.
Right no. [protected]
Thanking you sir...
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A
from Etawa, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refund my money

Address:Bhopal, Madhya Pradesh, 462038

We did a payment of rs.7350 to ebay.in through free charge wallet on 4th of april 2018. Which was not done by free charge wallet to ebay.in.
When we complained, freecharge says that due to any issue payment not done.
We want our money refund but freecharge
Not refund my money. Their customer care executive not support us.
Please do action against freecharge wallet and please suggest me what i can do for my money....
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M
Manishaaahati
from Bhubaneshwar, Odisha
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annoying me by sending verification code repeatedly

Sir
Freechage is sendind verification code daily approx 30-35 times for no reason. I am not maintaining my account with them. Requested them earlier to unlist my number from their database around 15 days ago. They said at that time needful has done. But still the condition is same. For their nonsense messages my inbox is almost full and many times i am also unable to get any important message. You can understand sir that i am unable...
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