Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Electricty bill not payd[protected]
pleas refund 267 rupee.

Torrent Power [protected]
Torrent Power
AMOUNT

₹267.78

ORDER ID: FCEA[protected]

Unknowingly twice amount has been paid and twice amount has been deducted.
Email ID registered with FreeCharge : [protected]@gmail.com
Order ID:FCEA[protected], FCEA[protected], FCEA[protected]
Date of transaction : 04.02.2017

Email ID registered with FreeCharge : [protected]@gmail.com
Order ID:FCEA[protected], FCEA[protected], FCEA[protected]
Date of transaction : 13.01.2017

Information of the same is provided in the previous mails and why do you guys ask for the same details twice. Whatever has happened should be resolved by tomorrow.

Follow up many times. No reply from the customer care

On 23 january 2017 i was booking couple of movie tickets from Bookmyshow using freecharge wallet Rs-611.28. My money was deducted but i didn't get any tickets or money back. I am constantly mailing freecharge customer care but no action is being taken against that.

My account is registered with my mobile number - [protected]
Transaction ID : MOBAND[protected]_1
Ticket # 1079993 raised against my complain by Freecharge.

Hi
My problem is that amount of ₹1250 has deducted from my account by freecharge on 6th feb but did not paid my electricity bill yet, not even refunded in my freecharge wallet. And 'transaction made seccessfully ' it shown on freecharge transaction history. And I also got a messege from freecharge that amount credited in my account which has not heppend. So its my request to freecharge refund my amount as soon as possible.

Many times money is deducted from account and the services are not rendered yet no refunded is done. Today also 150 was deducted from freecharge wallet but tickets were not booked. So please revert my money. look at the matter and sort it out as soon as possible. Refund my money. If I don't get my money back I would file a case against freecharge..

I did not do any transaction but i received a message from my bank that i made a debit card purchase of 15000 and i lost my money in the message it shown vin*freecharge please refund my money now i blocked my card in bank also i even enquired the bank but they said it is an online purchase but i did not do any purchase of 15000 rupees then i again looked at the message again then i saw on it vin*freecharge then i typed it on google then i so this web page saying fraud by vin*free charge then i filed a complaint on this page and also attached the screenshot of the message i received please help me to refund my money

I booked ticket from Hyderabad to Pune in Orange Travels from REDBUS. I paid using freecharge wallet. But ticket was not booked and money got deducted from my freecharge wallet.

The ticket was of 1290 Rs. I have attached the screenshot as well. Its been one month I did not get any refund. Request you to refund it asap.

Transaction ID and details:
1ExvOn98GgcXAS_10617018_11PIN1, Mon Jan 02 2017, 10:11:30 AM

My Contact Details:
[protected]
zeba.[protected]@gmail.com

A/C Email ID: [protected]@yahoo.com
A/C Mobile No. [protected]

My account was SUSPENDED for an useless reason...

I transferred money to my friend's FC A/c using his smartphone .
Le me make it clear. I had no SMARTPHONE at that time. My friend required some money. On his phone I was login with my ID: [protected]@yahoo.com after logging out from friends FC a/c.

After that I tried to transfer some money to my friends account. And my account was suspended from that time.

I contact freecharge more than ten times but freecharge only replies 4 time "With regards to your query, on checking with our internal team, it has been confirmed that the account has been blocked due to security reasons. Hence, the account cannot be unblocked further. "

But I explain them all of the thing but nothing solved. I have 150 Rs. money in this account also

I paid my electricity Bill on freecharge app. It shows promo code today and I it done today and payment is done. But refund isn't added in my freecharge account. Details is following here. S N D L Nagpur electricity consumer no[protected]. Promo code MAHA100 date 08.02.2017 time 13:21. Amount 530. Ref no Frc[protected]. Order no FCEA[protected].

First time tried to use free charge wallet with (Mob [protected] and email id manish.[protected]@gmail.com) and tried to add 2000 amount, but during transaction amount got debited from my bank account and transaction failed and amount not added in freecharge wallet so i request them to refund my amount back to my source account.
I raised complaint to Freecharge customer care(complaint Id Ticket # 1109048) .Still amount has not been refunded to my account as well they are not answering to my email now.
I call ([protected]) company so many time and email ([protected]@freecharge.in) also but there is no reply

Hi all,

I have used freecharge card to buy moto 4g on amazon worth of 14999 and Amazon have cancelled my order because they don't consider freecharge card and they have refused the amount but still freecharge team have not refund it to me. And they asked me to rise ticket for it now I have raised 7 tickets to resolve my issue but still my issue is not resolved.
Every time I rise a ticket they close it with out notice. I just get a auto generated massage saying your money safe but where. Transaction details are attached below please someone tell me what should I do.

Hi All,

I was paying my Reliance bill on 9th January 2017 (RS-574/-) from FREECHARGE wallet .It got debited from FREECHARGE wallet with a confirmation email stating that "Your Recharge is successful" . But in other end the same amount is not reflecting from Reliance side. I had emailed Reliance to investigate more on this, as a result i got a call from reliance stating that "the amount is not reflecting in your account and is pending with FREECHARGE, please check with FREECHARGE Team, As this was an attempt from 3rd party recharge so we cannot provide further assistance".

Regardng this i have emailed many times to FREECHARGE but they are not at all responding properly. Simply they are sending the same email by stating that" we will check on this issue".

Its already been 28 days over, but my payment is still pending with FREE CHARGE . They are not at all refunding to my wallet .Please take necessary action to resolve the issue.

This freecharge is a fraud organization..I am Rajendra Kumar Jena..on 01/02/2017 I have loaded 4400 rupees to my freecharge wallet..but still now i am unable to withdraw my amount to my bank account..I have mailed them more than 5 times still they are not solving my issue..they are playing with the feeling of the customers..it is our hard earned money..you have no right to make it just a shear waste of bugs..

Height of fraudulent of these guys are damn high..I know now they will project about some suspicious activity of my account as their excuse..but will not tell clearly what is that activity..the reason is they have not even a single point to put their reality..so now they will try to make an excuse by taking the help of the word "suspicious activity"..

what about my money.. tell me how do and when do i will get it back..trust me..just give me back my money this time..and I will not even login to your site again..

why you guys are looting the customers..why don't you start begging..bcoz begging is better that looting..dont you have atleast a little shame..

it's my hard earned money..dont play with it..return me back my money..

My mail ID- [protected]@gmail.com

ORDER ID: 96149368

I booked a ticket on 13th Jan 2017 for travel between Bangalore to Coimbatore with a fare of 990 Rs through Freecharge Money. The money was credited but the ticket was not generated, this was not the first time this is happening, but at least then the amount taken would be credited in a week's time, but this is pending for more than 4 weeks now.

I have received only 75 Rs as Cash Back nearly 915 Rs is still pending from Freecharge. To summarize out of 990 Rs, in that 815 Rs is debited through Online Payment and 175 Rs from Freecharge wallet.

I am really fed up chasing the Freecharge for the refund of the amount taken and i have not received any appropriate response on current status.

I have paid the electricity bill by using freecharge payment get deducted from bank ac but not made to electricity board. Refund was initiated by freecharge on 25 Jan 2017 but till date it is not credited in bank. After sending 7 emails there is no proper response from freecharge.

I was paying light bill the amount is debited and showing success but the bill payment is showing failed and the add money is showing success but money is not reflect in wallet

I am using freecharge for digital payment. few days back they suspended my account because they had detected some suspicious activity in my account. As per process I have email them number of times but these guys are not responding the cause and not activated my account. Today I have received email from them saying "With regards to your query, on checking with our internal team, it has been confirmed that the account has been blocked due to security reasons. Hence, the account cannot be unblocked further."

Now what about my pending wallet balance? How I will get my balance? How some company blocked my money in such way?

I had ordered cushion from printvenue on 28th January 2017 and order id was[protected]. Printvenue customer care team is saying they have not received any payment but my freecharge wallet account is debited by Rs.524. Where is my amount now? From so many days i am sending email to freecharge, i am not getting any reply. Whenever i call no one answers or else line is busy. Please do the needful.

Dear Team,

Used Freecharge on 30th January, 2017 for payment of Electicity bill of Rs.510 (twicely) i.e Rs.1020
Transaction ID 1: FCEA[protected]
Transaction ID 2: FCEA[protected]

Waited for 5 days for refunding same but not received any responce from Freecharge Team.

Kindly look out the matter and help me in refund.

Regards,
Sushant Mestri
[protected]

Hi Team,

I see while making this transaction, I got an error message saying try again unable to process this transaction.
But I see in mail this is sucessfully and my account is debited with 399, as this transaction was not sucessfull, Â
I made one more transaction to pay at Abhibus using my credit card for 399 and this time it is sucessfull,
Can you please refund this 75 + 324 amount back into my freecharge account so that I will use it for my future transactions.
Please give me any customer care numbers so that I can directly talk to them as well.

Ticket No: 1069066
Order No: O_22939065

Thanks and Regards,
Pavan