Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Address: Mumbai City, Maharashtra, 400052

I have placed order on salebhai.com website where offer on pay with freecharge and get Rs: 50/- cashback but after placing order and also no cashback till now, credit immediately cashback:
Account email: [protected]@gmail.com
Transaction Id:
ORDER ID[protected]
cash back due by freecharge: rs: 50/-
credit the above same immediately!
Already i made complaint wher reply received as credited in 24 to 48 hours already but till now no credit, Is freecharge fake?
If not then credit the cashback as stated above!

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Feb 05, 2017

Updated by syed998 fake company till now no cashback credit, credit immediately!

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Address: Mumbai City, Maharashtra, 110032

Website: freecharge.in

FreeCharge acting in a totally arbitrary manner has blocked my account which contained my debit card details and also a sum of RS. 214 was there in my wallet. Despite sending them a lot of mails, I was only getting the same set of their computer generated replies, which made the purpose for which their customer care existed as redundant. I even asked them to cite me the reasons for which my account was blocked but it all fell to their deaf ears. Even the customer service number that these people have provided is always busy.

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

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Address: 400101

Website: Freecharge

I had paid Rs 667 to Swiggy using Freecharge to order food.The transaction was successful but the food order was cancelled. So Freecharge was supposed to refund the amount within 7-10 working days.However till date I have not received any refund .They have mailed saying the amount will be refunded back to my account within 7-10 working days but even that has not happened.I mailed them regarding the refund and a ticket was raised but yet no communication from their side.The order details and tickets are shared below:
Order ID:
[protected]
Ticket:
1061271

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Address: Hisar, Haryana, 125001

Website: freecharge.com

My ac no [protected] have block for previous 10-15 days i am suffer many problem for this plzz solve thizz thizz shows your ac is tempareliy block when i am reset my password plzz solve the problem

Jan 31, 2017

Updated by Rock Abhi Plzz solve my problem

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: freecharge.com

I had a balance of about Rs.140, which is shown as NIL. I had booked Rail ticket for Rs.1390. Cash back of Rs.75 as per offer is also not given.On app also no facility to complain for the same.Will it be possible to recover?

Bhupendra Suchak
B-17 Swati Soc. New Sama road,
Vadodara-390024
Mob:[protected]

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Jan 31, 2017

Updated by bvsuchak I had a balance of about Rs. 140 after the purchase of rail ticket of Rs.1390. Cash back of Rs. 75 is also awaited.

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Address: 301702

Website: freecharge.com

My acc id [protected]@gmail.com is suspended on 17 jan.i had complaint against it in your [protected]@freecharge.No one gave ans me yet.My icket no is 912649 .Solve it immediately

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Address: 495445

Dear Sir/Madam

I have a freecharge account and I recharge mobile, DTH from this account. But since December 2016 they block my account. When I login freecharge account it reply me
"Your account has been temporarily suspended due to security reasons."

I sent mail to freecharge team they neither reply me any satisfied answer nor activate my account. I have many unused codes but I can't use these promo codes. Kindly help me and solve my problem.

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400051

Website: www.freecharge.com

Hi,
On date 22 jan 2017 i made a payment from freecharg of rs-1223 by dabit card toward (jdvvnl) electricity bill payment.but the transaction was failed and my amount was deducted from my saving account.i send a mail to freecharg against it.after that i got a mail says that your refund will be creadit back in your account within 5-7 days.but it's day 9 of my transaction but i didn't receive any refund yet.please do something in this matter my order detail is
Order no. - FCEA[protected]
My recent ticket no. Is -1078651
Mail id - [protected]@gmail.com

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Website: www.freecharge.in

This is with regards to my freecharge account with mobile no. [protected] and email id [protected]@gmail.com.
I had initiated a transaction on 14th Jan 2017 for a tatasky recharge and had tried for the same twice with order no. FCDA[protected] and FCDA[protected]. The transaction was failed and amount was deducted from my saving bank account. After that i got an email also from freecharge that refund has been initiated but till now i have not recieved my refund amount. It is 300 for each transaction with a total of Rs 600 for both orders. Please look into the matter for refund of my amount as soon as possible.

Now am following free charge from the day on mail and not getting proper response and just getting king of auto generated replies.

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Address: Ahmedabad, Gujarat, 380015

Website: www.freecharge.com

My order id of the refund was 11943182...they told me to wait for 5-7 days to reflect the amount in the bank account...but it has been more than 10 days...i did not get the refund...then they said we have refunded the amount pls check with your bank...i have already check with my bank...there is no such refund credited in my account...they are just lying that they have refunded the amount...

Name-Aman
M-[protected]

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P

Princy Andrews

from Malappuram, Kerala

Jan 31, 2017

Sir, on 26/1/17, I booked a ticket at BookMyShow via freecharge wallet, that promised to avail a cash back of Rs.150, However I didn't get any intimation for the same. Promo code: GET150
Order Id isMOBAND[protected].
Kindly do the needful.

Regards,
Princy Andrews

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Address: Howrah, West Bengal, 711106

Website: Freecharge.com

I have made payment of my Electricity bill (cesc)for rs.610.00 but the transaction is failed twice and the amount is deducted from my account, I have already raised complaint with free charge and they five me a ticket no. But the money is not refunded till date it is almost 13 days over.
Of the screenshot of transactions.
Please do the needful at the earliest.

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Jan 30, 2017

Updated by sanjay59 Refund is still not received

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Address: Jaipur, Rajasthan, 303702

Website: indian consumer compalint

Dear sir,
I have pay my eletricty billl with amount 5644 by net banking but my transation is failur and my bank account is debeited.. so i request to refund my balance is my bank account...
Transatio id is:- FCEA[protected]

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D

dev khatana

from Delhi, Delhi

Jan 30, 2017

+1

On 23/01/2017 I placed an order at dominos of Rs. 549 and payment was done through freecharge wallet app (order ID [protected])
Unfortunately order was not placed and money got deducted from freecharge wallet.
I have raised a freecharge ticket # 984716 but no one is responding.
Please take action. I want my money back.

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V

vedanata

from Bengaluru, Karnataka

Jan 30, 2017

I have booked a ticket in abhibus on 18th december 2016 and my journey was on[protected].I have booked the ticket through freecharge and i should get money in to my wallet

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Address: Lucknow, Uttar Pradesh, 226018

Website: freecharge

I recharge 3g data pack of 296 rs on 18/1/17 from freecharge and account is deducted from my account but recharge failed and after 12 days IO doesn't get my money back I want my back

orderno-FCVW[protected]
REGISTER [protected]@gmail.com
other [protected]@gmail.com

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R

Rajesh Paduchuri

from Hyderabad, Telangana

Jan 30, 2017

I have done a transaction on Redbus using free charge wallet for order 11373003. For this transaction i should get 150 cashback but I have not yet received.

In order to resolve this i have contacted free charge care via email but am not getting any response at all. Ticket number 873327

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Address: Mumbai City, Maharashtra, 400093

Website: www.freecharge.in

My name Arpita Ghosh.

I did to try payment my cesc bil ([protected]) worth 930 rupees.My payment was unsuccessful. but my bank send me SMS to cut that 930balence.I send mail to frecharge against it.frecharge reply my 930 rupees auto refunnd in my bank account if in case any fault so send bank update statement to 20.01.2017
after 6 days I send my update passbook soft copy.But till now they not refund my money.Please help me

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

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A

aman sharma1999999

from Delhi, Delhi

Jan 30, 2017

Sir maine apna electricity bill pay kiya tha nd usme successful payment bhi hui thi but jub mere pass mera electricity bill aaya to usme vo pay nii hua plzz help me nd sir m uska invoice bhi print nii kr pa rha mera order no. (FCEM[protected]) h

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Address: 560016

Hi,
Amount of Rs.255 was deducted from bank and got confirmation from freecharge but the order on eBay was not successful. The cust support said me to wait for 24 hours i will get the order placed or refund on the same but still no response the order or the refund. There is no customer support other than email :[protected]@freecharge.com to check with. I sent 4 emails in row and still no response from freecharge. Seems it like fraud and need to be reported to consumer court to take necessary action on this.

See attached image and need do the needful.

Thanks and regards
Divyesh Roy

Aug 5, 2021

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

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D

davindet

from Jagadhri, Haryana

Jan 30, 2017

Dear sir /mam I recharged my dish TV with ₹400 .payment debited from bank acc. But not processed or refunded even after I mnth. I complained twice at [protected]@freecharge.co.in but as usual no response.this is very usual with freecharge. Pls tell me what to do. FCDC[protected] is transaction no. For reference

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eBay.in Customer Care

from Delhi, Delhi

Feb 1, 2017

Dear Droy,

We're sorry to hear about your experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home.

Regards,
Team eBay

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Address: 620015

Website: freecharge

I have used freecharge wallet for the booking OF irctc TICKET I Did not get cash back of 75 rupees The transaction ID is [protected].
This is not the first time i have missed 2 times before . The maintenance of freecharge serves are not convinent the money is being deducted easily but ticke confirmayion is not happening and the refund is delayed they are deducting cashback add again it is not being issued for the next use not at all good service. if they are not giving cash back y to put the ofer of cashback.

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Address: Mumbai City, Maharashtra, 400093

Website: www.freecharge.in

Sir I had paid my electricity bill via freecharge with order ID FCEA[protected] on 20 January 2017 worth Rs 2558. Sir the transaction was not successful and a msg came from freecharge that I will get refund in 5-7 days. Sir now 09 days spent still I have not received my refund. They are not replying my email and contact number. Plz sir help me. What should I do to get my refund.

Thank you
Rahul yadav [protected]

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Address: 370615

From my debit card deducted from my account in bank of baroda Nakhatrana branch
rs 150 deducted by transation id no C00165079 on 03/01/2017 and
rs 500 deducted by transation id no S4856612 on dated 10/01/2017 by accelyst solution pvt. ltd
please consider my complain do needful
thanking you
my name is dr rasik makani
makani hospital
Nakhatrana kutch...

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Address: Faridabad, Haryana, 121001

Website: freecharge.in

I paid my postpaid Bill through Freecharge of amount Rs.- 280, But I did not receive any msg from my service provider even though amount has been deducted from my bank account. But did not get any msg from freecharge or Idea. I am getting Msg from Idea to pay the amount. I called several times to customer care of freecharge, but no body is picking call, Freecharge's policy is to reimburse the payment within 24-48 Hours, but still my amount is pending. Amount is a bit of short but if they did it with 10000 customers then amount become very high. It may be a serious fraud by Freecharge, kindly resolve the issue

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Address: Jodhpur, Rajasthan, 342001

My freecharge account details are as follow

Name: Aashish Bhatnagar
Mobile:[protected]
email: [protected]@yahoo.com (Facebook Signup)

I transferred amount of INR 5000 from freecharge wallet to my bank account on Mon Jan 23 2017, 12:11:38 PM

Transaction Id: DJCt9OaCQEOhuxYMMY5wcA

My Bank Account Never Got Credited With The Amount, Although The Money Got Debited From Freecharge Wallet.

I Am Not Sure How Long Will It Take To Get Credited.

I have attached the screenshot of last mail I received from them.
I have no clue what so ever, why is it taking so much time there is no response from freecharge against the mail I sent them.

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 32

Cashback not credited 7 days passed!

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Account Blocked for some unknown reason

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Refund not initiated for a transaction on 17th January,2017

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Ac blocked

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Balance vanished from freecharge A/c

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Account suspended but not Solved

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Freecharge team Block My Account Since 2 Months

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Refund of payment

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Refund of amount for unsuccessful transaction

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Refund of the amount

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Refund is pending till date

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Transation is failur and amount is redeem bank account

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Refund amount against recharge failed

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Money not refund

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Ebay order through freecharge failed but no refund.

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Refund on IRCTC Booking

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Payment failure refund not received

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Without recharge deduct payment

Postpaid mobile- Bill Payment

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Payment not received against bank withdrawl

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