| Address: 400066 |
| Website: www.freecharge.in |
HI,
On[protected] at 11.39am, I made a payment from freecharge of Rs.273 by credit card towards Relaince Electricity bill payment. The amount deducted from credit card, but payment was not successful. The freecaharge communication ID is FCEA[protected], which shows as a Transaction Failure in transaction history my registered mail id is [protected]@gmail.com.
On 25-01-16 at 1.35am, I received a reply via email, that freecharge agent will contact me, but no such update. Later on[protected] they emailed me back saying that "we have replied your ticket #996801, which is not true.
Kindly look into it and help me sort the issue.
Regards,
Vaibhav Padia
[protected]
Jan 28, 2017
Complaint marked as Resolved Cash back received
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Jan 26, 2017
Updated by vaibhav_padia Recently i recieved a call from freecharge (dont know whether it was from them or not), as the guy named rahul saxena was asking me a weired question about my card details such as card number, expiry date and all. When i said its not possible to give such details he said then refund is not possible. are freecharge is doing like this?
