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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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+91 12 4433 0000
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 36

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S
shimz
from Salem, Tamil Nadu
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Money not credited from irctc and freecharge

Website:irctc , freecharge

I trie to book 3 train tickets of an amount 6095 using free charge via irctc.. my transaction id is [protected]...an amount of 6095 + tax was deducted from my account...but Ticket s not booked..and in irctc it s showing that amount is sent to bank...but my FreeCharge balance yet not credited.i send mails to irctc .but no reply..I need my money immediately.....
+1 photos
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C
Chetan Singh Arha
from Lucknow, Uttar Pradesh
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Electricity bill

Address:Hardoi, Uttar Pradesh, 306401

Sir i pay my electricity bill k no[protected] and from rajasthan but it is still showing the bill is pending... It is unpaid.. .. I pay 773/- rs on 25/12/2016 it shows successful with Frc[protected] code which is generated by you... So plz help me. Now its show 803 rs with default ... So plz help me...
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D
deepika veerwal
from Jamshedpur, Jharkhand
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IRCTC Refund

Address:313002

I have booked railway tickets from irctc and payment done through freecharge wallet. Payment was detected but tickets were not booked. I want refund for above maintain transaction. It was not the first time I had issue with freecharge. Some days back I made a bus ticket from red bus using freecharge wallet that time also my transaction failed but ticket was not booked. Then I called red bus customer care they resolved the issue within minutes...
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R
Ravindranath TS
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount transferred from Frecharge to my ICICI bank account still not credited of Rs. 10000/-

Address:Mysore, Karnataka, 570016
Website:www.freecharge.com

I transferred the amount from freecharge to my ICICI Account No.[protected] on 1st January 2017 at 6:51 pm of Rs. 5000/- and 6:52pm of Rs. 5000/- totaling to the amount of Rs. 10000/-, but the amount is not yet credited.
I have sent many mails to [protected]@freecharge.com the ticket No's are 880001, 839249, 839246, 809389, 733391 with enclosure of the ICICI bank statement and screenshot of free charge account transaction details...
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S
Sabir Bakali
from Mumbai, Maharashtra
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Account suspended

Address:400003
Website:www.freecharge.com

My 2 accounts have been suspended by freecharge.
I was having rs150 in each account.
I don't have any promblem even if they suspended my accounts.
I need my hard earned money.
They are not giving me reply for my mails with the above issue.
Account numbers that are suspended:
[protected]
[protected]
Please look into my matter and come up with positive outcome....
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O
okmirar
from Bengaluru, Karnataka
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Freecharge Virtual card and the amount into missing/vanished.

Address:560037
Website:Freecharge

Dear Sir,

I had made a complaint towards the amount of Rs. 1860/- being debited through my account but not credited to the Merchants account. Order ID Order ID 421352MRGAXQC[protected] on dt. 25 Dec 2016.

I tried a lot to call your customer care but unfortunately could not connect on the phone.

Regarding the complaint ticket number every time I register complaint I get a new number. I...
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D
divyanshi dewangan
from Bilaspur, Chhattisgarh
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Rs 159 not refund.

Address:490001

Dear Customer, we failed to recharge [protected] for Rs.159.0 (Order ID - FCVA[protected]). Your refund will be refunded to your original instrument ( Card/Bank ) within 4-7 days.
This is not successfull so why my refund amount not credit in my account.
A/c no. [protected], shalini dewangan...
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D
Divyanshu Tamboli
from Udaipur, Rajasthan
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IRCTC booking regarding

Address:Udaipur, Rajasthan, 313001
Website:FREECHARGE/IRCTC

I have booked railway tickets from irctc and payment done through freecharge wallet but payment was detected but tickets are not booked yet & One more ticket issue on 15 jan. 2017 I have cancelled one ticket book through your wallet but payment was not credited yet. so i want refund for above maintain transaction....
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N
Naveen Shekar
from Mumbai, Maharashtra
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Electricity bill bescom

Address:560016
Website:freecharge app

Myself Naveen i had paid my first electricity bill besom bangalore through free charge app but amount had been deducted from my account but not updated in besom account .
Bescom bill not generated in bescom account. biller reference no FRC[protected]
please suggest me if mistake from my side or your side please update me my email id = naveens.[protected]@gmail.com...
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N
Nagarapu
from Bengaluru, Karnataka
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Unable to withdraw money to bank account even after 15 days

Address:Bangalore, Karnataka, 560037
Website:www.freecharge.in

Hi Team, I have recharged the Freecharge account January 3rd to book some tickets, after that I tried to withdraw money to bank after 2 days as per their rules. But still I am unable to withdraw money, I followed up with them many times but no use. Still I am unable to withdraw.

Please help me to withdraw amount to my bank account.i have contacted Freecharge team many times. I don't know what is the issue. They are not resolving...
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D
Dharmajeet Dayal
from Jamshedpur, Jharkhand
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I am complaint about refund my balance

Address:Lucknow, Uttar Pradesh, 226006
Website:www.freecharge.in

Adding balance in FreeCharge wallet but my transaction process take long time, therefore transaction is cancelled but my balance 320 is debited from my bank account to FreeCharge account.and i send the massage copy is from bank. So, i rquesting you plese solve my problem and my balance is refund in my bank account or in my FreeCharge wallet, thank you....
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Address:Kolkata, West Bengal, 700048
Website:Freecharge.in

My concern is about the transaction that i made on 28th of dec 2016 for booking my movie tickets via freecharge app from my freecharge account [protected]@gmail.com.
The amount was ₹526 and and while booking the tickets the transaction failed but my bank account got debited by the same amount. I was promised that within 5-7 days i would get my money back but i did not get the refund back till now and i have already mailed freecharge...
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K
kajalgoel
from Delhi, Delhi
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Money deducted from bank account but order not placed

Address:New Delhi, Delhi, 110049

Hello,
I ordered pizza on date 15 January 2017 from domino's pizza though freecharge While checking out or at the time of choose payment option, I selected freecharge wallet and then debit card of pnb. I was directed to my bank's website to complete the transaction by filling all details and ATM pin. When I had finally completed the transaction and was being directed back to the app, it showed a message that 'an error has occured...
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A
Ajay Dadhich
from Patna, Bihar
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Non refund of money

Website:www.freecharge.in

Added money in my wallet as on 23/12/16 & its deducted from my bank but not yet credited in my freecharge wallet or bank. As Earlier disscussed with [protected]@freecharge.in as on 23/12/16 & 31/12/16 but no action taken by them
Please do the needful regarding the same
OC-[protected][protected]
Freecharge ac - [protected]@gmail.com
Tel.No.-[protected]...
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V
Veerbhan Vidhani
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freecharge is not refunding my money

Address:Mumbai City, Maharashtra, 400051

My transaction of Bill Payment with Order No. FCEW[protected] Rs 2268.00 has been failed but the amount has been deducted from my account. Its been 15 days since they said that they have initiated my refund on 30 December 2016 but I have not received it in my account yet.
please solved it as soon as possible
Order ID FCEW[protected] and registered mobile number [protected]...
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M
Mati UR Rehman
from Maudaha, Uttar Pradesh
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Account blocked - not able to access my money in freecharge

Address:New Delhi, Delhi, 110025
Website:www.freecharge.com

My freecharge account is first suspended and then blocked inspite of providing my id proof (Voter id). Written many mails but no solution to my problem. Ticket number #859321 is generated but they closed it without providing any solution. They had closed my account without giving any access to my money.
After e-mailing several times and providing all the documents asked for, i am not able to log in my account....
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N
Navita Kanojia
from Panaji, Goa
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Money debited from freecharge but not processed at partner site

Address:Nashik, Maharashtra, 422010

Dear Sir,

I was trying to purchase a bluetooth headset from EBAY, I filled all the details and proceed to pay through my freecharge wallet though the money got deducted from FREECHARGE wallet but the order did not placed at EBAY.

Now when I am calling EBAY people they are saying that our paisapay team has verified that amount does not reach to our paisapay account and money is with freecharge.

When...
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A
anan86
from Imphal, Manipur
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Money withdrawing problem

I am mailing to freecharge for last one week. I also sent messages on facebook page, they are sleeping. I am still not able to withdraw my money to bank account. My ticket nos. are: 820839, 858497, 885428 & 887505. Hence I want my money back. I think now they are making people fool. Paytm has far better service than freecharge. So please resolve my problem at earliest.
Mail ID: [protected]@rediffmail.com...
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V
viveksalunkhe
from Ajra, Maharashtra
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Recharge failed but deduct bank account payment

Address:415409

Dear sir,

this is to inform you that this freecharge company till now neither amount refunded in my wallet nor bank account and mobile recharge
please solved it as soon as possible

Transaction on FreeCharge
FCDA[protected], Sun Jan 15 2017, 8:21:13 PM
Transaction failed...
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Address:Hyderabad, Andhra Pradesh, 502032
Website:freecharge.in

I got a call from free charge after sending so many complaints and raising so many tickets after that they told me to send original bill copy, i have send them all the latest 3 months bill and even i paid the arrears and and current bill amount rs760 as the electricity person told they will cut out the power if i dont pay the arrears bill amount which i paid wrongly to other consumer so i even attached the payment slip which i paid through...
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