Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

I have account on www.freecharge.in with registered id [protected]@gmail.com associated to my mobile no. +91-[protected].
I have withdrawn Rs. 2500 from the wallet of Freecharge to my bank account on 12th of January 2017. My wallet balance left on the same day Rs. 873 (including more than 300 rupees as cashback). When I wrote to them then they replied me that i have withdrawn money to my bank account but as we know that according...

I tried to book the redbus tickets with free charge but there was no bokking done and amount was deducted from my free charge account.

When send the complaint about this to [protected]@freecharge.com there is no response yet from last more than 15 days.

Also there is no customer care number to talk with and the only way of communication is email which is also no responding to complaints.

Will really...

Hello, i ordered food from foodpanda through freecharge on 15th jan and payment failed then i tried again and again for 5 times and each time it failed. i didnt get any sms of food order confrmation from foodpanda or from SBI for deduction of money from my account. my account got debited 473 rupees for 4 times. and i got return once 473 instantly.
Me and my brother got out instead of ordering again.
when i came back i dropped...

My monry is deducted from my bank account but not added into my freecharge wallet
There are till 5-6 days but still as it is
My email [protected]@gmail.com
Mob-[protected]...

I used freecharge app to pay my jaipur electricity bill of rs 1547 on 11th jan 2017, my money got debited but payment failed. So i dropped mail to freecharge order id is fcea[protected]

Then on 19th jan i sent updated bank statement which showing no amount is credited. I am forwarding mails but no reply from freecharge they just raise new ticket everytime.

Ticket no 945741, 937012, 933968, 871295, 833153br...

This is to inform you that I have made a payment of Rs.294.21 from the Freecharge site for the movie ticket on[protected] at 08:25 AM which has been offered for a Flat CashBack of Rs.100 for a movie ticket purchase of on or above Rs.100 from the BookMyShow website.

The Terms and Conditions have already been satisfied but that the CashBack has not yet been credited.

The Order ID is : V75nJhkMXLdFp1_WEB[protected]_11PIN1br...

I book railway ticket by IRCTC on 17/01/2017 and my account debit but ticket not issue by system. The detail of transaction as under:

User id : [protected]@gmail.com
Transaction ID : [protected]
Date of Txn. : 17/01/2017
Amount of Txn. : Rs. 136.99

Please credit the account and confirm to us.

Warm Regards...
SANJAY GUPTA...

Sir/Madam,
I am Sourav Banerjee. Recently I faced some problems while using freecharge wallet. I have mentioned them serially.

No. 1 : On 9th January 2017 I tried to pay on E-bay an amount of Rs. 345/- using freecharge wallet. On that page transaction failed but the amount was deducted from my wallet. Immediately I logged a complain at [protected]@freecharge.in. On same the day a reply came with a ticket number 816542. It...

On 3 jan 2017 i was make a payment to jetairways.com for booking a flight
ticket but money deducted from freecharge wallet but payment not done on
jetairways plz refund my money fast
i was also contact jet airways they told that they was refunded on 12 jan
so plz refund fast from your side plz help me.
i was send a lots of mail on FreeCharge but they are not refunding and givein new ticket

this...

Respected sir
I have done recharge of 16 jan jodhpur vidhut nigam ltd 1316 amount deducted from my bank account. And recharge not done. And money not refunded till date my request to u please refund my money otherwise i will go to consumer court .so sir please do this as soon as possibel. Otherwise its not good for u. I have mailed free charge many time but not reply...

I have not received my refund of amount 3, 027.08(minus cashback) of my eBay order. eBay initiated it on 5th January 2017 and said it would take maximum 7 days, its been 2 weeks and nothing has been refunded to my account. Please solve this issue. I have sent them many emails and they did absolutely nothing to resolve it and now they are not even replying it.
Here are the details about the transaction given to me by eBay about the...

I had my freecharge account on my number [protected]. I added rupees 1000 in my account from my bank. I also had rupees 50 in my wallet as cash back but suddenly freecharge blocked my account and when I try to login it says that account has been blocked for security reasons. I mailed many times to at [protected]@freecharge.com. After replying my two mails they even didn't give a reply to me. The stole my money. I want my money back....

I search how to Mony transfer but sent money 5000 please refend...

I was trying to do one payment to tata power through freecharge on 1-jan-17, RS-750 was debited from my bank a/c but transaction was failed, i have received one mail that it will credited in your bank a/c in 4-7 days, but i am really shocked that amount is still not credited, inspite of sending them so many mails they do not even bother to reply...
Now this is the real drawback of freecharge that they are not having customer care...

On[protected] i have booked a movie ticket on bookmyshow and paid the amount via freecharge and transaction wos successfull but i didnt receive my cashback amount added up in my freecharge wallet. I waited 24 hours . Still i didnt get it on my wallet . After my transaction i got a message to my phone regarding cashback succefull .
mail id: [protected]@gamil.com
mobile number : [protected]...

I wanted to add money in my e-wallet for some purchase purpose. i tried the same but two times failed. when adding money after putting my OTP, it gets time out and hang. two times i did for Rs. 250/-, total Rs. 500/- deducted from my bank account but not added in my wallet on dtd. 16.01.17.

the customer care no. given is not getting contacted, its always busy and some numbers given in website is not working. i sent mail to...

I made a transaction at 1mg using FreeCharge the amount was deducted but trancastion not completed. For this I got a mail from them that the trandaction is not completed and they will refund my amount. Unfortunate till date they have not refunded any amount.
mail at there is [protected]@freecharge is not getting any response.
Details if transaction
Date 14 jan17
Amount 425...

Hello,

With reference to Ticket no. : Ticket # 809882 - and Ticket # 766083
I have did a bus booking transection using FreeCharge wallet but transaction got failed ticket has not booked and amount is deducted from my wallet.
TRANSACTION NO. 1ExvOn98GgcXAS_10877678_11PIN1 Of Rs. 1051 With Red Bus Had Failed On Thu Jan 05 2017, 4:14:35 PM.

Refund Of This Transaction Has Expected With 24 To 48Hrs...

A refund is pending in my FREECAHRGE go card ebay refund 264 rs in my freecharge go card account EBAY refund money on 17 dec 2016

Refund reference no[protected]

Auth Id :111177

THIS IS THE TRANSATON NO OF 3 DEC I DO FROM FREECHARGE GO CARD
789139MRGIXU58O[protected] OF 264 RS ON EBAY WEBISE USING FREECHARGE GO CARD

i do transation throw freecharge go card on 3 dec...

On 14th Jan, 2017, I made paid my electricity bill through Freecharge to BSES Yamuna. The bill was of Rs 1310. They had an offer of cashback of Rs 100 (Max) on payment by using the promocode Bijli. Till now the BSES Yamuna has not received the payment, and they are not giving back the payment on my account. The company is not responding properly on my complaint which is a complete sign of arrogance. They don't even have contact number where...