Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

I sent so many mails to FreeCharge,
Still i am waiting for my refund from you. On 5th Jan 2016, I tried to add money in my wallet. My bank charged me INR 500/- but, in my freecharge wallet same amount was not credited. After this event I got massage from freecharge that, "We are sorry that your attempt to add Rs. 500 to your FreeCharge wallet was failed. If money was debited from your card/bank account, it will be credited back within...

Sir,

I made online payment through you to CESC amounting to Rs.780/- and the amount has been debited immediately in my account by SBI vide transaction No.txn#734709. After that i receive your sms that transaction fail and u stated there that - "we have saved your details. Click https://payfc.in/brYBeRGv to complete your payment". According I did the same according to your instruction but regret to inform you that again it...

I had loaded money into freecharge wallet on 15th Dec 2016
Due to issue in wallet i cant pay to anyone and decided refund to money my credit card again
After that frecharge has withdraw money on 1st jan 2017 but i didnt get in my credit card
they said it will take 5-7 working days on 1st Jan 2017 but already after 13days goes.
i had sent card statement for that still they are delaying to deposit money....

I wanted to recharge my dish tv of a value of 226 rupees ...then I was tried to recharge it ...the the money 226 rupees debited from my bank account but transaction get failed.then I sent mail to [protected]@freecharge but they never responded me for my mail...I provided them my banks recent mini statement as per instructions but they neglected me every time ...never expected this kind of relationship from freecharge...and transaction unsuccessful...

Dear sir
I pay my bses bill by freecharge on 9january but till today it is not paid. And tomorrow is its due date I send many mails to the freecharge customer care but still no actions has been taken . But it was showing that transaction successful and until now payment is not maid. I used many other sites also like paytm they didn't occur this type of problem .
My order I'd no.FCEW[protected]
My ref no is.FRC[protected]...

Mujhe mera balance chahiye.bank me chake kiya balance credit, debit huya nahi 31 December. I need my freecharge acount balance recheck. Order id is liJrYkK3QvyzWEMhikmLwQ they are replay that Cashback processed against eligible Order Id’s, request you to recheck and share the Order ID against which you have not receive the Cashback.

In some rare cases, amount gets debited from your bank account but this amount will be...

I was the done the payment for bookmyshow through freecharge. Amount was deducted from my account but not credited to freecharge account and tickets was not booked. Transaction is showing as success in freecharge. if the money was not added to my freecharge wallet amount is suppose to refunded to my account but till date not refunded. Please find the order id. i have mailed to company customer care and got replied as

Order...

On 2nd January 2017, i had added Rs 10k in the freecharge wallet. Later transferred it to the beneficiary in two lots of Rs 5k.

The amount is deducted from my bank.
But beneficiary didn't received any amount in his account.

Further complain given through email by me.
They replied :
" Cashback processed against eligible Order Id’s, request you to recheck and share the Order ID against which...

Sir my registered email id is
[protected]@gmail.com and registered mobile no. is [protected]
sir my account was temporarily suspended before a month ago and i have mailed them more than 20 times but they do not give a solution always they reply that your account will be activated shortly but still it is temporarily suspended sir i have attached the reply of freecharge sir i have a balance of rs 420 in my account but they...

I'm complaining about that i transfered money to free charge account but i cant able to access the free charge account. When ever i m trying to sign in its saying that something gone wrong and please try after sometime. I mailed you many time but then also i m suffer with the same issue for i kindly request you to sort this out.

User: [protected].
Email id: mohammed.[protected]@gmail.com...

Rupees 396/- have been deducted from my debit card account for swiggy order. Payment method I choosed is through freecharge. And the order is cancelled later. But I did not get my refund of rupees 396/- from freecharge, transaction ID: A[protected][protected]_1...

Date of transcation- 23.dec.2016
I made fc wallet money withdrawal Rs.3000 to bank account. Freecharge id generated and wallet money debited but after 21 days still money not credited in bank account.Initially it shows pending and then later in the transcation it shows success.

transcation Id sG13AecrTCqHHPX0KX9nzw
NEITHER THE MONEY SHOWS IN FREECHARGE BALANCE AS IT SAYS WITHDRAWN, NOR THE BANK ACCOUNT IS CREDITED...

My transaction of recharge with transaction nos. HU[protected], HU[protected],[protected],[protected] WORTH RS: 110, RS 110, RS 20, RS20 for mobile no. [protected] has been failed but the amount has been deducted from my account. So, kindly please tell me the exact status about my transaction as soon as possible because I have already complained about the problem earlier on 4th january, 2017....

I had made payment on freecharge for MSEB for Electric bill on 1st January 2017, My axis bank account got deducted the balance of Rs 1410 but the amount was not paid to electricity board instead of mailing and complaining frequently they just sending stupid mails saying that customer care will contact but nobody contacts from there end just given the ticket no 708184, first they told it will take 3 to 4 days for refund then said it will take...

I have done a bus ticket booking through redbus using freecharge wallet on 5th JAN 2017.
Caseback of Rs.75 is not yet credited to my freecharge account.
Please credit the cashback amount to my account.
Mail: [protected]@gmail.com...

Today i was making new booking from beas to delhi by train 12926 (Paschim express) on[protected]. So made booking from irctc and made payment from my freerecharge wallet, unfortunately my payment deducted from my wallet whereas on irctc is howing no ticket record, hence i want my refund as if this booking is not approved. Herewith attachments below.....

Hi,

As my transaction Id (XkRsRHLDRGEhxb_xkRsRHLDRGEhxb01012017R[protected]_12RIN1) has been refunded due to IRCTC issues, 100 INR cashback for the above order has been debited but is not applied to my next IRCTC transaction (ORDER ID [protected]).As per rules offer will be applicable once till 3rd Jan 2017. So my first transaction got refunded so it should get applied to my next transaction. Please do the needful...

Dear sir/madam

Here on 1st Jan 2017 I did a transaction from my freecharge account to my Hdfc account and transaction was in pending and I got a mail saying transaction is pending and we from freecharge will update once transaction is successful but 5000 rupees has been debited from my freecharge account but the IMPS is still in pending.please update me on this and revert me.till now they that not replayed me its been 11 days...

Sir,
I tried to add money to freechagre wallet on first january but the money could not be added to wallet but debited from bank due to internet connectivity error. I raised the issue with freecharge customer support team but they did not sove it.The amount was Rs 400. My transaction no. is POS 47072. They give me a time limit for five days but still money was not added to bank account....

Dear Sir,

I have created new freecharge Account & added 1000rs in my wallet on 06/01/2017 and was able to see for 1 or 2 hours, after 3 hours i have login to my account it was showing that your account is been blocked due to some suspicious activity, i have sent mail to free charge at [protected]@freecharge.com for the same and received on 10.01.2017 saying that due to suspicious activity we have blocked account but they are not...