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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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+91 12 4433 0000
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
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400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 40

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Address:Kolkata, West Bengal, 700033
Website:Freecharge

My order ID:FC-DA [protected](06.01.17 for Rs624 for my airtel dth ac([protected]) has failed. Though the transaction details in my freecharge ac is showing... It's successful. Money has been deducted from my a/c.I want my money back ASAP. Even the cashback hasn't been credited to my a/c despite using the coupon (TV100).I have double checked with airtel dth customer care... They have confirmed that my account hasn't been recharged yesterday....
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D
divakarkmr201219
from Kolkata, West Bengal
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Regarding suspension of my account

Address:Kolkata, West Bengal, 700001
Website:www.freecharge.com

I am Rajeev kumar sigh, [protected]@gmail.com. I have loaded rs 1000 in my freecharge wallet on 4-1-17 but just after 2-3 hours my account has been suspended by freecharge. Now I am unable to open my freecharge acc. so I mailed to [protected]@freecharge.in and told them my problem, but they have told that you have multiple freecharge accounts so i have blocked your account. I have assure them that I have single account and sent them my...
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A
abhisandi
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Scam

Address:New Delhi, Delhi, 110045
Website:Ebay

I have purchase a headphone through ebay mera order book bhi hua but mere account se 697 cut ho gaye h mujhe mere pese do nahi to me social media per aapki repotaion kharab kr dunga...
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S
satyam vishnoi
from Noida, Uttar Pradesh
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Money got deducted from my account but phone didnt got recharge.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.freecharge.in

Hi on 3rd jan 2017 I did a postpaid recharge of 1000rs on my Airtel number [protected] . money got deducted from my account but it did not reach to Airtel on freecharge it shows transaction successful. please return my money ... I need my money back otherwise I will file a FIR against Freecharge get it resolved immediately.

order ID- FCMW[protected]...
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M
Monika Jadon
from Pune, Maharashtra
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Payment Failure

Address:411028

I booked the bus using redbus app and made the payment through freecharge gateway but my payment got failed with some error. The amount got deducted from my freecharge wallet with the failed booking. I have tried to initiate the refund but didn't got any option. My order id is 10875499. Refund the amount back to my wallet. As I have already tried to contact so many time....
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A
adiveppasajjan
from Pune, Maharashtra
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Balance debited

Address:Pune, Maharashtra, 412114

Dear sir

yesterday I had Recharge my mob-[protected](Aircel), 239RS., approximate 10am, Balance Debited from my bank account 239Rs but Recharge unsuccessful, after Recharge unsuccessful i got a massage from freecharge related to your balance refund within 1hours But not Refund my balance.

so I want to Refund my balance.
Please take Necessary action.

Thanks & reagards
Avdhesh Kumarbr...
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C
Crackster
from Dimapur, Assam
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Recharge not succsful and money not return

Address:East Singhbhum, Jharkhand, 831018

I have recharge with rs 50 but the recharge was not successful and it was told my msg that my money will be given back to bank bit i haven't received its about 3 days....
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M
mohammad ajaz
from Sagar, Madhya Pradesh
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Not received my refunded money

Address:486886
Website:[email protected]

My freecharge refunded money is not add my wallet in freecharge Id order no. FCVA[protected] pls refund my money is add my wallet my ID is [protected] / [protected]@gmail.com...
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S
shan4546
from Hyderabad, Telangana
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Refund not payd

Address:Hyderabad, Andhra Pradesh, 500038
Website:freecharge.com

On 9th december i paid electricity bill through freecharge but payment has been failed but amount deducted from my account till now money not refunded to my accoun i sent many mail to [protected]@freecharge.com but there is no proper respons
(Ticket # 717962 - Re: Ticket # 599429 - Re: Ticket # 588955 - Re: Ticket # 482689)these are the ticket numbers to the mail i have sent to them...
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T
teenuAp86
from Bengaluru, Karnataka
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Non refund of failed booking

Address:560037
Website:www.freecharge.in

I booked a ticket with abhibus.com and tried paying via freecharge on 19th December 2016. After multiple failed attempts thicket was booked. Later i got another debit message from my bank which was shown as a failed transaction by freecharge. Rs. 1896 was debited which is mentioned as a failed transaction by freecharge. I tried contacting freecharge customer care but there is no proper response....
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G
Godscretion206
from Farakka, West Bengal
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Not get cash back

Address:Bangalore, Karnataka
Website:Www freecharge.in

I can't get cash back of 25 after using code FC25 which is valid till 4th January 2017.i use the code and recharge to 30.but I can't get cash back. My user ID is [protected]@gmail.com.my contact number is [protected]. Are we fool. If you don't give cash back, then why you give us text sms . I recharge my friend's number [protected] with rupees 30 which is under tatadocomo service provider of operator reference I'd [protected]. And...
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D
Deepti hembrom
from Patna, Bihar
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My amount not refunded

Address:Bokaro, Jharkhand, 827012
Website:FreeCharge.com

I wanted to add rs 1000 and rs 10 in my freecharge account but the money has been deducted from my bank account but not added in my FreeCharge account and it was suppose be refunded but it has not been refunded yet.the transaction was done on 09.12.2016 and still my amount has not refunded. i have been complaining so many times . nor there any of the customer care no. is correct. They always reply back we regret about the transaction but...
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M
mourya6
from Delhi, Delhi
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Money withdrawn to bank

Website:freechargs.in

I had added an 5000 rs in freecharge account and after few days I had withdrawn to my bank account can any help me to receive my money and my mail is Mourya.[protected]@gmail.com and my phone number is [protected]...
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M
Monali Vardam
from Kolkata, West Bengal
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MSEDCL bill payment amounted Rs 970

Address:Mumbai City, Maharashtra, 121314
Website:www.freecharge.in

My self Monali Vardam had payed a MSEDC bill, consumer number[protected] on 27/12/2016.I got a message from freecharge that the payment is successful and the order ID is FCEM[protected] and Rs 970 was deducted from my account. But the next day I got the message from freecharge that bill payment is due. Hence I went to the MSEDC office and payed the bill amount Rs 970/.That is I have payed Rs 1940/ for a bill of Rs 970/. So please look...
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J
jagsir singh89
from Varanasi, Uttar Pradesh
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Payment withdraw

Address:Sirsa, Haryana, 125055
Website:freecharge.com

I transfer 5000/- threw freecharge to my bank a/c,
id :- iPxPOeLLQGWdjibia1itmQ
dated:[protected]
freecharge say transactio is successful but payment not receive in my bank a/c, before some day i compaint here but freecharge say transaction successful,
i can send bank statement to freecharge for their satisfaction.
please clear my payment.
[protected]...
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V
Vijay Murkute
from Pune, Maharashtra
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Refund for failure Transaction

Address:Pune, Maharashtra, 411027
Website:freecharge.in

I have tried to do Ibibo Hotel booking via free charge.When amount deducted from SBI account 7142/- and transfer to freecharge transaction failed on 13th dec.Free charge sent me mail as well for failure transaction and assured to get this amount deposited in my SBI bank.Currently they are denying to refund and replying to check with bank.Ibibo already confirmed that they have not received money from free charge .Free charge has to refund...
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S
Sakthikumar Chandrasekaran
from Chennai, Tamil Nadu
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Bus ticket refund not yet received at Freecharge even after 25 days

Address:Chennai, Tamil Nadu, 600088
Website:www.freecharge.in

I have booked two bus tickets at Redbus and made payment through Freecharge on 12-Dec-2016. Due to cyclone at Chennai, bus operator was cancelled the trip and promised to refund the amount. When I contact Redbus on 14-Dec-2016 they confirmed that the refund has been processed successfully but still I didnt get my refund.

I dont know where is the problem. Please review and help me to get my money back.

I have...
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V
Vinod Mayavanshi
from Surat, Gujarat
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Widrow issue from freecharge wallet to bank

Address:382440
Website:www.Freecharge.in

Sir I'm complaining many time for it and your answering same as wait for 5 to 7 working days...but I wait 18 Dec to till now ..so I m repeating my complaint once again ..I transfers 5000 from my free change wallet to my SBI account...on 18 Dec...check that details and refund it...for more info check the attachment..bank statement mail& tranjuction details. please give me solution...
Mo no is..[protected]
[protected]@gmail.com...
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S
shalaka.k94
from Pune, Maharashtra
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Payment made for MSEDCL but not credited in their account

Address:Satara, Maharashtra, 415002
Website:freecharge

I have paid MSEDCL Bill through Freecharge.in, Amt. of Rs.820 on 03/12/2016. MSEDCL's official executive told me that they have not received any payment of consumer no. of[protected]
. I also checked on their online site but no payment proof shows. I have contacted several to freecharge.in by mail but no satisfactory response received from them. also called on number given in various surfing website but no one pickup the phone.....
+2 photos
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V
vishu444444
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Deducted from bank but not refunded or payment done

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I tried of making electricty bill payments of BESCOM by using Debit card through freecharge. the Payment was Failed .. but the main issue is my bank account has been debited. not recieved any refund or freechharge cash.. Ticket has been raised but no reply given.

Ticket id -# 712020

my order ID - FCEW[protected]

Also In One page it shows PAyment Failed in another as Sucesss. which one to...
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