Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Freecharge suspendid my account without any reason...
I mail them many times but they always said "mail us by your registered mail id"
I forgot everything about my registered mail id... I dont have access to my registerd my mail id.
I provide hi m every proof of mine... I gave them my aadhar card, voting card.
But they didny activate my account

My registered mail id with freecharge - [protected]@gmail.com
Phone no - [protected]
Registered name - nirmala devi

My alternate email id - [protected]@gmail.com
Alternate contact no (Son) - [protected]

My recharge didn't happen but amount was deducted this too much horrible.Even my cashback didn't come this is just disgusting thus that they are playing wuth consumer rights. Even they didn't have any consumer support center. They are just cheating the customers.They are not solving the problem of mine.Plz help me because it is issue related to cheat and customers right.i am ishan my contact no. Is [protected]. I hope u Will solve my complaint.

I made payment to abibus from freecharge wallet 430 rs for bus seat freecharge deduct my money from canara bank but they not paied to abi bus but freecharge showing me payment success abi bus claims to me when am i contact them they had not received any money from freecharge that's why they not generated. My ticket please help me my freecharge order/transaction i'd is 0_21903888a_1 i am demanding my money back to my account

Hi team, i made a transaction of rs.742 through the wallet of my freecharge using my idbi account. The payment was to foodpanda which failed eventually due to their very poor application interface.
I received a message as well from vk-fchrge on 5th dec 2016 at 20.32 saying it has failed and will be credited in wallet/bank/card in 7-10 business days.
Today it is the 2nd jan without any refund. Contacted bank as per the information shared with [protected]@freecharge.com. Bank is not aware about any credit apart from the debit that day.

I transfer 5000/- from freecharge wallet to my bank a/c on 23-12-16 but payment still pending, i request and mail to freecharge many time, just only one reply all time 24-48 hour we contact you but nobody contact me 10 days go. same reply all time,
bank can not action againts company, please you & your team take action and refund my payment or deposit in bank a/c.
transaction id:- iPxPOeLLQWdjibioitmQ
date: 23-12-16
contact me[protected]

Tried a recharge for mobile no. "[protected]" on 29 Dec 2016. The recharge was for data plan worth Rs.1498. The amount of 1498 was deducted from the account but recharge was failed. The amount was not refunded back, neither in the bank account or the freecharge wallet. Filled the complaint to [protected]@freecharge.in (ID #666554 and #670779) but no response.

This is infrom u that acctullay I've complaint regrading of my freecharge account (Khatua.[protected]@gmail.com) which was I'm unable to use my account in last 7 days why I dn't know??? 😈 😈 😈

When I am trying to login my freecharge account, I am getting an Error message on my window "Your account has been temporarily suspended due to security reasons" They block my account without any information even notification on email or phone and i am not able to use my wallet amount also however I i've recvied dailybasis various promotion offerd mail from FreeCharge and Snapdeal account is suspended without telling any reason bucz it's linked up my account with freecharge account, It's so embarrassing.. Can anyone help me on this really its very frustrating for me and will it get resolve or not I don't know but seriously I will not use this free charge app again in future and also suggest to my colleagues, friends, relative and anyone who is using this app to uninstall this app from your phone because these are pirates they can do anything with your account but you cannot do anything of these type of company nothing more else.. What the hel of doing man👨??? 😈 😈 😈 😈 😈 😈

Freecharge security system is thord class, they suspend my account in first time ⌚, thats why m unable to recharge my account or use any services of thia website, i face problem due to this, thats i uses paytm that is thousand times better than this company, freecharge dont have any customer care number or supprt why I dn't know???Can u tell me???
Please escalated this matter to concern department 🏬 and resolve this issue and take action immediately also give improve ur security system and customer support. My account is still suspended from ur company.

Regards,
Sanjoy Khatua
[protected]

Sent From 'My Samsung J7 Smart Phone

Freecharge.in — didn't get cashback for rs 855 recharge

Sir, i had done a d2h recharge for rs 855 on 31/12/16 through my freecharge user account [protected]@gmail.com with using of free cash back coupon billfree. After apply of this coupon the message came that your code is successfully applied after that i recharged the above amount but i didn't get the cash back for it. I was supposed to get a 300% cashback min rs60 & max rs300. It was my first attempt of that coupon code and the above code has applied successfully also. Please do needful and send my cashback for above amount. Thanking u

Free charge transaction has been done but the order was failed and the amount refunded order number[protected].The amount refunded by you was 7.68 Rs but the actual refund amount should be 107.68 Rs .

Sir
I have bought 2 items from snapdeal through freecharge wallet payment mode dated 11th Dec, 2016 during the offer period of Rs. 200 cashback on each item. But till date cashback has not been received on my freecharge wallet till date. Please check it and do the needful at the earliest. All the possible image file related to the items has been attached.

I initiated a mobile recharge worth rs 50 on 28 dec 2016. Amount was debited from my bank account however recharge was unsuccessful. Recharge got failed.Freecharge sent me an sms that amount will be credited into my original instrument (ID-FCHARGE 28/12/2016 18:35:27 card/bank). However, Amount is not credited yet.
I want.my amount rs50 back either in bank account or in freecharge wallet

Recharge reference no: (Order id - FCVM[protected])
Please look into the matter and refund my money back as soon as possible.
Thanks
Shaan
Email: [protected]@yahoo.in

My freecharge account has been blocked and I have 3000 balance in that account kindly refund me the balance or unblock it anyhow..I can submit kyc and bank statements if so needed..I have 2 different numbers but I m not using the both numbers.. kindly refund back the amount at your earliest..I have 2 numbers on my name and I m using one only the other one my family person is using and I m using freecharge from many time it has never been happened like this and suddenly the account temporarily blocked it has been 10 12 days I need the money as soon as possible in my bank account or freecharge other account.. kindly request you to solve it as soon as possible can't wait too much..please do it at your earliest..my contact no is [protected]..

I have booked two tickets from book my show app. I have made payment through freecharge. Amount deducted from my account, but movie ticked not confirmed. Booked for kannada movie *kirik party* orion mall at 12.20 pm show. For date 01.01.2017.
Prime seat no p7 & p8.

Made payment rs.829 for two tickets

Freecharge orderid: moband[protected]

Confirmation message screen shshot attached for your reference.

I feeling very bad for this issue

Refund my money immediately

Ref NO. WEBTOUCH[protected]_1, Fri Dec 30 2016, 15:13:44 Big Tree Entertainment Pvt Ltd.

I am Trying to book movie ticket through bookmyshow and amount paid through freecharge wallet. For This Rs 198 was debited in bank account and same was reflect in freecharge wallet.

While on Bookmyshow page following massage reflect after payment and ticket was not booked.

"Sorry, your booking could not be completed!
The payment for this transaction has failed"

Kindly refund my money.
my mail

Hi I had done a Recharge of Rs. 786 on one of my BSNL number in my family, Yesterday on[protected], using freecharge but the recharge mode was wrongly selected Topup instead of Recharge please help to get this recharge reversed or corrected as possible. as I spoke to BSNL call center, they replied that they can not do it as it is done online. I am a big fan of online or cashlesss transactions but issues like this not only discourages the public but they also lose money. my email id is [protected]@gmail.com Please help.

Hello my name is ronak Chahar

Whenever I try to login it says that my account is suspended due to some suspescios activity but I have money in my account that is not refunded till date. I have tried many time by emailing them on [protected]@freecharge.com but I never got any suitable reply every time same reply.i want my money back please resolve my issue

My mobile number is [protected]

My email id is [protected]@gmail.com

My address is p.68 parivahan nagar khati pura jaipur

On 20th december 2016 rs 3000 is debited frim my bank account but not credited to the freecharge wallet.after contacting freecharge they said the refund is initiated on 20th drcember and i will be credited in my bank account within 7 working days but i have not received the rs 3000 yet in my bank account.even after contacting them they are not taking the issue seriously.pls help as soon as possible.
Applicant name:-Trilok kumar saha.
Order ID OC-[protected][protected].
Mb no:- [protected].
[protected].
Email id:[protected]@gmail.com.

I am new to free charge . After my first login, it was displaying very attractive offer of " 100% cash back on first recharge" I refer a code " DEC75" this code was displayed by the website only. I used it for recharging my vodafone number . As it was mentioned 100% cash back but I have received only 75₹ out of 1000₹ . I m unable to get by remaining amount . Their were no terms and conditions mentioned in that coupon.

Hi
I have done BSNL BroadBand Payment on 24Dec 2016, I got confirmation from freecharge with Order Id FCYA[protected], but payment is not completed from freecharge and my BSNL BroadBand payment last date is crossed. from yesterday i am sending emails to freecharge but they have generated Ticket ID and no call back no response.
My Number is [protected], [protected]@gmail.com.

Name :Balakrishna Vavilala ;
Mobile :[protected];
Query :I have paid power bill using freecharge and I received success message from freecharge saying that payment has been successfully and reference number is: FRC[protected]
Due to this power has been disconnected from tsspdcl for one day. and they charged as more penalty on this issue.
Could you please help resolve this issue.