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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Nov 22, 2023
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Freecharge Payment Technologies / FreeCharge.in Phone Numbers

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+91 12 4433 0000
552
278

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Freecharge Payment Technologies / FreeCharge.in Head Office Address

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 43

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A
Anuj Malde
from Mumbai, Maharashtra
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Refund of failed transaction

Address:400036
Website:www.freecharge.com

On 12th of december 2016 i wanted to add 1500 to my freecharge walle, so i went on icici gateway and added money. It showed something is not right and money got debited from my bank ac but not added to my freecharge wallet. I was told it will get reversed by 4-5 working days. However it's been more than 12 working days and money haven't been reversed. I mailed customer service about the problem and they never replied just generated a ticket....
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Address:Junagadh, Gujarat, 362266

I have completed bill payment of bsnl landline through free charge txn no593226 pos no [protected] on 22nd december 2016. Unfortunately acknowledgement of bill can't get or not pay to bsnl a/c till today. Bsnl continuesly follow-up for payment rs/- 1026.77. Your company freecharge has not pay amount which is dedicated from my sbi bank a/c pls arrange to refund my amount as earliest am vayeda...
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T
Thomas Shalm Rajareegam
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Recharge not done, but showing that recharge done

Address:627011
Website:freecharge

Sir, I have done the recharged to my BSNL No. on 22.12.2016. It shows the amount has been recharged and the transaction was successful. But the amount was not recharged . Even the bill from freecharge site was showing. I got an SMS that If your amount was dropped from your account then it will be refunded in 5 to 7 days. The amount was dropped from my Indian overseas account. Kindly refund the amount Rs. 1600. My order id is FCLW[protected]...
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T
Tushar Johri
from Noida, Uttar Pradesh
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Money not returned in my wallet from 4th december

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I order food from foodpanda on 4th December 2016 paid via freecharge. But since due to load on foodpanda server payment was not successful but the money was cut from my freecharge wallet. I registered the same complaint with food panda on same day.On clarifying with food panda executive they coordinated with freecharge customer care and told me that money will be returned to my account within 5 working days but however its almost 20 days...
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K
kaleshavali
from Surat, Gujarat
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Account suspended without prior intimation

Address:Hyderabad, Andhra Pradesh, 500038
Website:freecharge.in

I HAD ORDERED FOOD ON SWIGGY WITH REGISTERED MAIL ID [protected]@GMAIL.COM WITH OFFER FLAT 75 CASHBACK THE ORDER DELIVERED AND CASHBACK RECIEVED IN 2 MIN BUT WHAT HAPPENS IS WHEN I LOGGED IN IMMEDIATELY AFTER RECIEVING THE MASSAGE CASHBACK CREDITED I GOT A STATUS LIKE Your account has been temporarily suspended due to security reasons. Please contact [protected]@freecharge.com

NOW PLEASE REOPEN MY ACCOUNT...
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M
Mustqueem
from Noida, Uttar Pradesh
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Refund my Money Please

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.freecharge.in

Hi
Today recently I recharged my mobile balance by 200 Rs, But No any Recharge done. and freecharge deducted 200 Rs From my Account without any recharge .This is Request for you freecharge please refund my 200 Rs Money. Order id is Given Below. This is also i am informing you that please send my money as soon as possible because i have many important work.

Order Id : FCVW[protected]

I am waiting for...
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V
Vikas Salunke
from Pune, Maharashtra
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Videocon d2h

Address:411016
Website:freecharge

I will recharge online through free charge site they are accepted my payment rupees 320 /- and i have on phone massage also received payment issue but when i call to vediocon d2h company they are explained not receive the money rupees 320/- .plz give me reply as soon as possible either i will complain in police station .my name is vishal mohan salunke . my contact no-[protected]...
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B
bharat12553
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Refund my order: fcvw161222542380263

Address:Gurgaon, Haryana, 122016
Website:freecharge

Please refund my amount rs.99.0 as i dont get recharge

We have initiated the refund of rs.99.0 to your bank account. This should be processed and reflect in your account within 4-7 days. Please contact your bank if the amount doesn't reach your account within this period.

Please resolve it...
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W
wajjuk
from Pune, Maharashtra
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Account reactivation

Address:Nagpur, Maharashtra, 440017

My account is suspended since 5 days and still is not active email id is [protected]@gmail.com please cooperate with us...
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S
Surabhig26
from Ahmedabad, Gujarat
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No cash back received as promised

Address:Mumbai City, Maharashtra, 400051

I booked the tickets through book my show using freecharge as payment media, but i haven't received cashback of rs 100/- as per the offer. This is for the first time i am making payment through freecharge. No such payments exists in the past. It's been more than a day, but i haven't received any updates regarding this matter.

Can you please look into this and revert me regarding the issue.

Orderid:moband[protected]...
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J
JaikumarTV
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freecharge Failed Transaction

Address:560038
Website:www.freecharge.in

Hi Jaikumar,
Sorry, we have not received your money. Your transaction of Rs. 450 on Freecharge has failed. Normally it gets refunded by your bank within 72 hours. Please contact the bank if you still don?t receive the amount.

TOTAL AMOUNT
Rs. 450

Order ID
OC-[protected][protected]

This is the Message I got from Freecharge on 17th December, still i didnt my refund.
br...
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R
rajatdhanbad01
from Pune, Maharashtra
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Voucher is not redeem

Address:Pune, Maharashtra, 411057
Website:Freecharge.in

I had added 500 in wallet using some code, which give me 50 flat cashback in UBER and McDonalds on 15th December. I also got the voucher in my mail which give me all the information/t&c and voucher code. Now i tried that voucher in McDonald, they said they are not aware of it. So i mailed the freecharge team about this. Now the reply i got from freecharge is saying that there was no such offer from their side. I replied to that mail, but...
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N
Nrusingh Charan Jena
from Kharagpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted my bank account but transaction failed

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.com

Dear sir,

this is to inform you that this freecharge company till now neither amount refunded in my wallet nor bank account and mobile recharge
please solved it as soon as possible

Airtel Postpaid Postpaid Mobile [protected]
Order Id : FCMW[protected] date 19-12-16
Transaction failed

FCMW[protected], Mon Dec 19 2016, 4:12:38 PM...
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8
8750040966
from Delhi, Delhi
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Freecharge payment not received

Address:110053
Website:www.Freecharge.in

I was made 2 pmt of rs 6700, free-charge show me it's done but pmt not update and i was alreday mail marked to customer care of free-charge but no one revert me or not refund money in my account.
Fcma[protected], thu dec 15 2016, 6:44:27 pm
Fcma[protected], thu dec 15 2016, 6:46:27 pm...
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K
Keshubha
from Ahmedabad, Gujarat
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Bank Debit

Address:Patan, Gujarat, 384225
Website:Freechage

Videocon D2h no Recharge and my bank Debit please Recharge...
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G
gbapi88
from Kolkata, West Bengal
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Bill payment issue

Address:Bangalore, Karnataka, 735133
Website:www.freecharge.com

I have tried to make a bill payment of my vodafone mobile # [protected] on 7th Dec which reference no are FCVM[protected]/FCVM[protected]/FCVM[protected]. Every time it's automatically gets failed and a message I used to receive that transaction has been failed and 460 rupees will be added in my freecharge wallet. I mailed them that I want my money refund in my bank ac but they are unable to provide till date....
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M
muralikrishna.cs
from Bengaluru, Karnataka
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Failed transaction money is not refunded

Address:560087
Website:freecharge.in

Please have a look at following transactions where only last transaction(8328290_1 at ‎11‎:‎49‎:‎44) is success and my bus ticket got booked but failed transactions also showing success. I can see only success transaction in my REDBUS account.

iBIBO -REDBUS 8328290_1, Sun Dec 04 2016, ‎11‎:‎49‎:‎44‎ ‎PM RS.960/- this is success and marked as Transaction.

iBIBO -REDBUS 8328216_1, Sun Dec...
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Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

Hi Team,

ON 15 Dec16 AN, I booked a bus ticket through REDBUS, amount 475.00 got debited from my freecharge wallet but the transaction failed at REDBUS with orderId 9123087_1.

The transaction was failed & the amount has been deducted by freecharge without booking the ticket..
Also received a msg in my number about the transaction failure & refund

And i booked it for 2nd time & it succeeded...br...
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S
Sandeep Kumar Jatav
from Chennai, Tamil Nadu
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Shows successful recharge but didn't get the amount

Address:560066
Website:www.freecharge.in

I recharged my airtel karnataka prepaid mobile number ([protected]) with rs.46 (120 mb - 3g - 28 days) on 19th dec, 2016 at around 6:05 pm using freecharge. I got a message from freecharge that my recharge is successful, but unfortunately haven’t got any data balance. The operator ref is[protected]. The order id as shown on freecharge transactions page is fcvw[protected]. When i checked with the airtel customer care, they told me that...
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A
Ajaydeep singh
from Delhi, Delhi
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Not response the emails and no refund money

Address:Mohali, Punjab, 140301
Website:Free recharge

Sir i give to complain on refund but company are not give any response . Sir my recharge is failed but my cash are cut in bank account . Company are not solve the my complain and customer care number is not give detail on the topic refund my ticket number is #526320 plz help me. I attached with screen shot nd bank statement. Help me help me...help me amount is 101...
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