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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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+91 12 4433 0000
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Mumbai
Mumbai City District
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400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 44

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A
Ajaydeep singh
from Delhi, Delhi
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Not response the emails and no refund money

Address:Mohali, Punjab, 140301
Website:Free recharge

Sir i give to complain on refund but company are not give any response . Sir my recharge is failed but my cash are cut in bank account . Company are not solve the my complain and customer care number is not give detail on the topic refund my ticket number is #526320 plz help me. I attached with screen shot nd bank statement. Help me help me...help me amount is 101...
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C
Chaitanya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from my wallet, but transaction get failed at abhibus

Address:500090
Website:freecharge.in

Hi team,

Yesterday (19dec16 @ 6:34 pm), i have booked a bus ticket through abhibus, amount 570.00 got debited from my freecharge wallet but failed the transaction at abhibus with orderid#o_21371924a.

I have called abhibus customer care, they said "we did not receive the amount from freecharge due to some technical issue and confirmed that ticket was not booked".

I sent an email to freecharge ([protected]@freecharge.com),...
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R
rajasinghai
from Mundi, Madhya Pradesh
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Failed transaction into mobile app but money deducted from bank

Address:Paschim Medinipur, West Bengal, 721302
Website:freecharge.com

Respected Sir,

Freecharge mobile app transaction failed during transfer of 800 INR to my mobile app wallet ( ID name- Raja Singhai, mobile [protected]), but still the amount got deducted from SBI Saving account. I was using Debit card transaction to make it happen.

Then I received the following message from Freecharge "" Hi Raja Singhai, Sorry, we have not received your money. Your transaction of Rs. 800 on Freecharge...
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R
rajasinghai
from Mundi, Madhya Pradesh
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Money did not reach mobile app but deducted from bank

Address:Paschim Medinipur, West Bengal, 721302
Website:freecharge mobile app

Freecharge mobile app transaction failed during transfer of 800 INR to my mobile app wallet ( ID name- Raja Singhai, mobile [protected]), but still the amount got deducted from SBI Saving account. I was using Debit card transaction to make it happen.

Then I received the following message from Freecharge "" Hi Raja Singhai, Sorry, we have not received your money. Your transaction of Rs. 800 on Freecharge has failed. Normally...
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R
Rajat Raghuwanshi
from Dongargarh, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback offer

Address:444604
Website:FreeCharge

I ordered a tap from Snapdeal...It was written that I will get some cashback (100%)if I pay the money with FreeCharge...So I added money to my freecharge wallet and then I paid the required amount of money...It was also written that this offer is valid for RS 200 and more...And my order was of RS 309.. I received that order but no cashback is added to my freecharge account.....
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K
kamal perumal
from Bengaluru, Karnataka
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Electricity BESCOM bill... Money deducted 413 rupees but not paid to BESCOM

Address:Bangalore, Karnataka, 560077
Website:www.freecharge.in

Hi Team,
Please find the below transaction history

Order -ID : FCEW[protected] ( Failure)

Transfer to INB Accelyst solutions Pvt Ltd.

Ref no. CCADL1DAC602IGAALHYAK5

Kindly let me know, When the amount 413 rupees which I have paid for electricity will be refunded..?.What a pathetic and worst service from your end.
No email or call updates.

I will...
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B
Biswajeet Sinha
from Indore, Madhya Pradesh
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Not receive the cash back as promised

Address:Mumbai City, Maharashtra, 452001
Website:www.freecharge.in

After complaining since last 3 days and still i have not received a fair resolution, this is last time i'm giving this mail...

On a month of december, i had made 2 order to foodpanda by paying through freecharge money...

1st on 9dec (Fri) 7:59 pm of amount rs.171.68 and did receive the cashback of amount rs.59 (Order id : [protected]@1_12pin1)

2nd on 17dec (Sat) 9:28 pm of amount rs.260 and did...
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V
venki1151
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not refunded

Address:600113
Website:freecharge.in

On 06/12/2016 I tried to add the amount Rs.250 into the Freecharge wallet, the transaction was failed at the last moment, but the amount was deducted from my bank account. It has been 13 days since it happened but I didn't get my amount back.

I mailed [protected]@freecharge.in on 12.12.2016 but no reply from them. Again mailed them on 15.12.2016, no response.

Help me to get back my money please!.

The...
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S
Shashant Vijay
from Delhi, Delhi
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Refund not received after 21 days of failed transaction.

Address:560038
Website:www.freecharge.in

I was booking a oyo room using freecharge wallet, I used ICICI net banking to add money in freecharge wallet. During process money was transferred to freecharge wallet but they did not transfer to oyo rooms. It was said to be a failed transaction for which they will refund money. BUT even after 21 days I have not received refund. I am a student who has limited resources, this loss caused much harm in my day to day life....
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Address:Shahjahanpur, Uttar Pradesh, 242001

I have done recharge on [protected] on 15 December 2016 but status is failed and my money is deducted. Please refund my money.

Order Id- FCVA[protected]

The recharge was Rs.55...
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M
matiqre92
from Bengaluru, Karnataka
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Payment not credited into bank account

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I did a online transaction on freecharge on 21/11/2016 to add money in wallet for Rs 700 (350+350) but the transaction was declined. I contacted freecharge they said the money will be credited back within 5 days. After 5 days they said the transaction wasn't successful and to contact the bank i contacted bank they said freecharge has received the payment and i forwarded the Transaction id which i have received from bank. Please help me out...
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S
shivamgupta3101
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not returning the money and just giving Excuses from last 6 months

Address:400 093
Website:www.freecharge.in

On 12/18/ 2016 I have made a recharge of 75 and its not been processed and i have
recieved a message of recharge not successfull.

ORDER ID: FCVW[protected]
MERCHANT TRANSACTION ID: FCVW[protected]

So kindly return my money and i dont need any excuses

And On 21 june 2016 I have made a recharge of 75 and till now i have
not recieved any money.

ORDER ID:...
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M
Mohit19121989
from Jaipur, Rajasthan
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Automatic charge ku lagi re hai

Address:New Delhi, Delhi, 110052
Website:Www.freecharge.com

Mere freecharge account se aapne aap ku kaatre ho maine to koi recharge ni kerwana tha rs28 charge kaate gye hai...
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K
Karthikeyan2179
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue in Order#FCVA161209530500676

Address:Bangalore, Karnataka, 560040
Website:www.freecharge.in

I am new to freecharge. This recharge was failed, but amount deducted in my account.
FreeCharge Txn# :[protected].
My first Order#FCVA[protected].
Order Date : 9 Dec 2016.

I sent many mail to customer care service but I did get any response.

My Complain Ticket Id's:
1. Ticket No : 426636,
2. Ticket No : 452297,
3. Ticket No : 517752....
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Address:502032
Website:Freecharge

Unique service id:[protected] but i payed the amount to[protected] thinking that my service number but service number is different from unique service number this i told you more than 100 times not able to understand what u are doing pls call me immediately to
M
Mounika revuu
To care, grievanceofficer, yestouch
3 days agodetails
Issue not yet resolved where u have seen the amount is settled pls send me a snap...
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C
Chandra Sekhar Madineni
from Bengaluru, Karnataka
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Freecharge

Address:Bangalore, Karnataka, 515445
Website:freecharge.in

I had made payment through freecharge. but that current bill was paid before me my brother through offline mode. As i am unaware about that i paid again. 521 rupees deducted from my account. from freecharge i received a message as payment not made. but i didn't get refund...
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T
tinu9590
from Koraput, Odisha
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Unable to do Transaction/withdraw..Account blocked

Website:www.freecharge.in

I am reaally dissappointed with the service of Freecharge.When I try to do any transaction it's keep on failing and when I try to send money to different wallet it is showing Account is blocked.

Without any intimation how could they block my account??
I have rs.700 in my wallet.Now I am helpless to get my own money back.

Kindly take some action on freecharge.

These are the ticket numbers...
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M
Mayurshinde786
from Mumbai, Maharashtra
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Deducted amount freecharge but bank account not received

Address:Mumbai City, Maharashtra, 400004

Dear sir,
I am using free charge wallet with (Mob [protected] and email id [protected]@yahoo.com) & loaded rs.10000 in my wallet after loading during performing withdrawn operation by free charge apps it generates error message "wallet request error" thereafter i contact to customer care they replied you cant perform withdrawn operation so i request them to refund my amount back to my source account they acknowledge that your amount...
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G
girjesh1310
from Pithampur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted amount not refunded back to my bank account

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

Dear sir,
I am using free charge wallet with (Mob [protected] and email id [protected]@gmail.com) & loaded rs.10000 in my wallet after loading during performing withdrawn operation by free charge apps it generates error message "wallet request error" thereafter i contact to customer care they replied you cant perform withdrawn operation so i request them to refund my amount back to my source account they acknowledge that your...
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Y
Yogesh Gour
from Hyderabad, Telangana
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Amount still not refund even after 8 days

Address:600079
Website:Freecharge.in

I did 2 transaction one on 9th and one on 10th december through freecharge wallet in titan.in shopping website.
Both transaction got decline but still amount not credited
Iam sending mails daily but still not satisfactory answer i got

Kindly revert with date when it will be credited

[protected]@gmail.com
[protected]
Ccavenue order id:[protected]
Freecharge order id and date.in...
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