Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Dear sir/madam,

I have paid my bsnl landline bill with your portal but its not submited to my bsnl acount and my connection running cut.

Payment amount is rs.1599/-

There are payment details:-

Order id : fclw[protected]

Account number : [protected]

Landline number : [protected]

Payment date :[protected]

Please let...

Dear sir/madam,
Freecharge provide transfer to bank facility, suppose today i load cash to wallet after 2 days i can transfer to my bank account these are terms in that’s way i loaded 20000 to freechage wallet on fec 01 2016 after 2 days i am eligible to withdraw to bank, in that wallet also showing eligible amount to transfer when i try through wallet /web it showing wallet error in valid otp when i entered with valid otp they...

Your customer service is useless and there is no phone number on which you can call. You write emails and no one responds and if someone do respond after several days it is a copy paste answer different from your question. They have kept illeterate persons in there team. I have done several recharges on account and recently done transaction on irctc. Now as i was expexting a refund from irctc i came to know that my account has been suspended...

I recharge my number ([protected]) with rs 80 on dated 13 dec-2016 of transactions no-fcva[protected].
And i also got the recahrge successfull message but i still didnot get the recharge in my account...
I also talk to the customer care of reliance in which i recharge the amount but they said there is no any recharge will be done on your number.
From my bank account number rs80 were also be deducted....

I am an existing customer of freecharge. I tried to do online mobile recharge from the freecharge website, on 13. Dec.2016.

Order id: fcvw[protected], dated 13. Dec.2016. Mobile recharge transaction showed failed, and balance did not get credited to mobile, however mobile recharge amount debited from my bank account.

Mailed to freecharge customer support but no feedback / response / acknowledgement...

I have freecharge account registered email id is ria. [protected]@gmail.com & ph # [protected] this account is showing temporary suspended. I wrote so many mail to customer care but still not any reply. My wallet balance is rs 714 and one refund is pending from snapdeal side. Kindly look into this matter urgently & take necessary action to unblocked the same at the earliest....

I am ashish and my registered email id is [protected]@yahoo.co.in & ph # [protected] this account is showing temporary suspended from more than 01 week i write so many mail to customer care but still not any reply. My wallet balance is more than rs 2500 kindly look into this matter urgently & take necessary action to unblocked the same at the earliest....

Till yday night my freecharge ac was working. Today when i try to login it is showing the message that your account got blocked an contact to [protected]@freecharge.in. I am sending emails to customer care but no reply. Not even auto reply. I have 1300rs balance in my wallet. I don't know how to get back the amount. Even my snap deal account also got blocked. Not able to track my order....

I have decided to complaint on freecharge because no proper response from customer care.

I have booked a bus ticket from redbus on 1st Dec 2016 using freecharge wallet (959 rupess), the payment was successful, but got the 404 error message when redirecting to redbus and ticket was not booked, but i received 75 rupess cashback from freecharge. The freecharge order id is 91405440.

Later I booked the same seat from...

I have forget my email id . now i want to login how can i get . it contain some amount in wallet i cant login when i try to signup with some mobile no. it shows that mobile no already registered so how want email id to login pls tel me my email id which is on my mobile number [protected]. in that account i have 2800rs mony i want my money back pls ....

Sir, I was adding cash 500₹ to my freerecharge account (ID- [protected]@gmail.com) but cash is not added to my freerecharge wallet .But major problem is that amount₹400 has benn deducted from my bank account on date 19.11.16. And also my icici bank confirm me that this transaction is done successfully confirm by merchant. Transaction id is HIC[protected].

Sir please give attention to my problem and refund me as early...

Account linked with email: [protected]@gmail.com has been disabled since 4 days and i am unable to use my money. Tried reaching freecharge via twitter, facebook and customer care ticket (Number: 436115 and 438338) but i have not received any response. I have about 16, 500 rs in my wallet (Including a refund of rs. 11, 999) that should be credited for a failed transaction. Kindly respond and get my account unblocked at the earliest....

My account is blocked by freecharge 1 month ago .
Email id : [protected]@rediffmail.com
Mobile no : [protected]

I requested them two times via email but they didnot unblock my account.
I didnot understand why these companies are doing this.

Please unblock my account as i didnot able to do recharge from last month....

I did recharge on 29th of Nov from free-charge wallet and not from the bank; recharge id is : R[protected] which was unsuccessful so i was promised to get back the refund against same within 5-7 business days; but i didn't got ny refund and henceforth i raised a complaint to their given support id [protected]@freecharge.com ; they raised a ticket regarding the same complaint Ticket # 395829 on 5th DEC. From that day till today i have wrote them...

Hi, i have paid electricity bill of amount 1650 via freecharge for maharashtra. When i check status by logging in site it still showing me bill is pending. When i called them they haven't received money yet.

Orderid is fcew[protected]
Amount paid - 1650

They are not resoponding to my complaint either.

Please ask them to refund my money....

Dear Sir/Madam,

I have paid online Electricity bill from the site www.freecharge.in. It has deducted the balance from my bank account but didn't paid the bill. After sometimes it was showing that transaction failed even money has deducted from my bank account. so plz return money back to my bank account.

Details of amount paid:
Money paid for Electricity bill by freecharge.in : 119 rupees
Order...

I sumeet bharti [protected] & my email : [protected]@gmail.com
I have done recharge on 3/12/16 of electricity bill payment of Rs.1010 & my tran. id is
FCEA[protected] bt recharge is unsuccesful & balance is deducted from my bank a/c. My freecharge experienced till nw so worst even helplines are not working & from email also not responding....

Sir, I was adding cash 400₹ to my freecharge account (ID- [protected]@gmail.com &[protected]) but cash is not added to my freecharge wallet .But major problem is that amount₹400 has benn deducted from my bank account.
Sir please give attention to my problem and refund me as early as possible.I am sending you bank transaction details which was done with freecharge company....

Hi team,

I have recharged a plan of Rs.198 for a BSNL network on 8th Dec, 2016 .
The recharge has not been done and the money has been deducted from my bank account. My order id is : FCVA[protected]. In invoice it is showing successful transaction but that number has not been recharged according to the plan.

Please look into the matter soon and refund the amount to my freecharge wallet asap.
br...

Hello

My account with phone number [protected] with mail id [protected]@gmail.com for FreeCharge contain wallet balance of 433 .Then I changed the number to [protected] after changing the number the wallet balance is not reflecting in new account .And even I tried to login my previous account and I am unable to do so.
It's a long time I am facing this issue and I have complained coustmer care but I didn't receive satisfying...