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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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Freecharge Payment Technologies / FreeCharge.in Phone Numbers

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+91 12 4433 0000
552
279

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Freecharge Payment Technologies / FreeCharge.in Head Office Address

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 47

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A
aleem786
from Idukki, Kerala
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Cash back promised haven't credited !

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

An offer ran by freecharge :
Details: shop on WWW.SHOPO.IN and pay through WWW.FREECHARGE.IN get 100 % cash back!
In this offer they stated offer valid till november 10!
I shopped on november 7 they haven't credited cash back of 100 % means i shopped for 99!
They cheated by changing dates of offer later as november 6!
I have written to [protected]@freecharge.in but no response also written to [protected]@freecharge.com...
+1 photos
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S
shashikadam1234
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my 500 rs

Address:Sangli, Maharashtra, 413224

Hello
I'm added 500 rs in my freecharge wallet on 29/11/2016 at evening, but in my freecharge wallet my balance is 0 rs, at the same time this 500 rs is deducted in my bank account,
I require my 500rs return..
I am so embarrassed of your service,
I requre my money to refund me quickly as per as possible

My name is shashikant s kadam
And mob no. [protected]...
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A
Ac Er Gelot Hareshkumar
from Palanpur, Gujarat
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My amount is not refunded

Address:Banaskantha, Gujarat, 385310

FCVA[protected], Wed Nov 16 2016, 10:34:44 AM
Mo.[protected]
RS.179

please solve my problem and refund me....
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N
navalraza
from Noida, Uttar Pradesh
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Account suspension issue

Address:Mumbai City, Maharashtra
Website:freecharge.in

Freecharge security system is thord class, they suspend my account time to timw, thats why m unable to recharge my account or use any services of thia website, i face problem due to this, thats i uses paytm that is thousand times better than this company, freecharge dont have any customer care number or supprt. Please improve ur security system and customer support. My account is still suspended from ur company, my registered mail id is [protected]@gmail.com...
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K
krishnae
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge done carelessly

Address:560027

I did my recharge on december 1st, i had asked for 101 3g data pack, they have recharged for some ratecutter which is not available in the website for the same amount. We do online recharge in case of emergency. The company is trying to misuse are helplessness. The contact numbers also seem to be of no use. Please do the necessary

My transid[protected]
Fcva[protected]...
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A
Alpesh1
from Ahmedabad, Gujarat
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Refund my deducted amount of rs 1000

Address:Gandhinagar, Gujarat, 382010

I have add 1000 rs in freecharge account twice. order id shown in only once in freecharge account and deducted 1000 rs twice from my bank account. I want refund my deducted amount of rs 1000 as soon as possible.
Thanking you...
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A
Ayushh03
from Bhiwani, Haryana
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Account blocked with money

Address:Jind, Haryana, 126102
Website:www.freecharge.in

Dear i am added 1000 rs using get50 promo code after adding money in my wallet i am just login to my app and freecharge has blocked my account with 1000 rs and now they are not responding even i sent all details through my registred email id

Sarthi.[protected]@gmail.com
Mobile No. is [protected]
Contact No, [protected]
Date of transaction 30/11/2016
Through Syndicate Bank Atm...
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R
Rosy Jain
from Delhi, Delhi
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Reffund Amount Has Not Yet Been Received

Address:110051
Website:FREECHARGE.COM

Respected Sir/ Madam
I Have added a sum of RS 700 in my freecharge wallet..but the same has not been credited in my freecharge wallet ...but yes it has been debited from my bank account...they said that they have send me an auto refund of rs 700 on 22/11/16..which i think they are making fool to us..and asking me to wait for 2-3 days more...
The transaction was done from my part was on 21 nov, 16....
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K
kmahi91
from Darbhanga, Bihar
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Regarding charging problem

Address:Khordha, Odisha, 752050
Website:www.freecharge.in

Sir,
I recharge my mobile (AIRCEL) with Rs.32 on 29th nov-2016, which provides 120000 seconds from 11pm to 6am. My money Rs 32 has deducted from my bank account but mobile not recharged yet. pls help as soon as possible. customer care says to wait for 7 days but after what will heppen they dont know.
last time I called after 7 days regarding other complain, that time they said that you have to complain within 7 days, after...
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A
Amol Kokate
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transfer of amount to freecharge account through debit card

Address:400072
Website:freecharge.in

I have been Transferd 1000/- from Debit card to Freecharges account dt. 10.11.16 but transaction was failed and amount has been debited from my Axis Bank Account but not showing in Freecharge Account.

I continuously sending complaint to Freecharge to refund of Rs. 1000/- 'now 20 days passed still i m not getting refund in my bank account.

Freecharge only confirmed the transaction failed by mail but still not...
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M
mohitaroraisbm
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment issue

Address:Mumbai City, Maharashtra, 400064
Website:Freecharge.in

I had made a payment to pay my tata docomo bill for number [protected]. Thru freecharge
Money deducted from freecharge wallet but my bill is still outstanding

Transaction on FreeCharge
FCMI[protected], Tue Nov 22 2016, 1:07:42 PM IST

Its been 1 week following up but no solution

Pls any1 can help he filling a offical case in consumer forum, i have payment n email communication...
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S
Smriti17
from Kolkata, West Bengal
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Did not receive my cash back

Address:Kolkata, West Bengal, 700019

I purchased a cup of coffee at Cappuccino through Freecharge where the offer was i will get 20%cashback.but i did not receive my cashback .I am adding a sccreenshot of the transaction.....
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S
Sharmeenbhai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from bank but not loaded in freecharge wallet

Address:Mumbai City, Maharashtra
Website:Freecharge.in

Hi,

On 20th nov I was adding 2000 rs to my freecharge wallet. While doing this transaction I got an error as Sorry unable to process request, while the money was deducted from my bank account.
I also spoke to my bank and as per them transaction is successful at their end. BUT freecharge is claiming that they didnt receive it. Its already been a week no proper solution.
I want my money back....
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Address:110045
Website:freecharge

Sir
i added money in my freecharge account .
yesterday on 27th of November, but money is not added in my wallet.
further i get message from freecharge that money is added in your wallet .
350 rupees is deducted from my account but not added in my freecharge wallet.
kindly help me and please add money in my wallet as soon as possible .
thank you sir...
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R
Rahulrai94
from Indore, Madhya Pradesh
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Refund from freecharge

Address:Mumbai City, Maharashtra, 4520056
Website:www.freecharge.in

Hi team,
I had booked a ticket through freecharge (rs.567) on nov-13-2016 but it got cancelled at the same time the amount had been debited from my account and i got text where you will be refunding it within 7-10 days but till now i have not received any amount from your end. so i request you to resolve this issue as early.

Regards,
Rahul rai...
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R
Roushan1234
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Refund money

Address:400051
Website:www.freecharge.com

Sir,
Iam a regular user of freecharge and i usually rechage online. I recharged my tata sky with Rs 200 by free charge on24/11/2016 whose order Id is FCDW[protected] and my account was debited by recharge was failed and I could no get my money back
Please help me out...
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आनन्द गुप्ता
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding recharge not done but money deducted

Address:Varanasi, Uttar Pradesh, 221001
Website:freecharge.in

I have recharged my number via freecharge money was deducted but balance not received freecharge do not have any customer care number they are continuously making false assurance trough their email...firstly they told recharge will be done within 2 hours then 24 hours then 1-2 days... i have already talked to operator they told me no recharge was done.

Freecharge is bogus and false website/app to make recharge kindly do not...
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N
Nikita Patle
from Nashik, Maharashtra
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Money Deducted from Freecharge wallet but my Movie Ticket not get booked

Address:Pune, Maharashtra, 411052

I have booked online movie ticket of Rs 450/- in book my show using my freecharge wallet.
Amount has been deducted but still I don't get confirmation message from book my show.In my Book MY Show account it is showing there no last booking for movie.
I want cash back on my Freecharge account.
Please refund deducted amount....
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S
Shanath Bhandary
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge done erroneously

Address:Mumbai City, Maharashtra, 400074

I have done recharge on wrong mobile number [protected] instead of mobile number [protected] for Rs.220/-.

Requested freecharge team to refund my amount or recharge on this mobile number [protected].. Still not received correct response from freecharge...
Issue have not yet resolved.

Awaiting for a positive response...

Thanks & Regard,
Shanath Bhandary...
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V
Valan Arasu D
from Alampur, Telangana
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Fraud call : 9849712213 referring as freecharge official

Address:Kurnool, Andhra Pradesh, 518003

After lodging complaint to [protected]@freecharge.in, I got a mail from [protected]@gmail.com with subject Official Response from freecharge and then I got a call from [protected] stating that he is calling from freecharge and informed that payment made to BSNL will be refunded and asked to login www.bankingfacility.co.in. Then I got suspicious and enquired why his domain is not freecharge. After that, I told him that I will complain to police and...
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