Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

By mistake i have updated my wallet of Rs.10000 instead of Rs.1000 around a week back 17th August. Freecharge tells us that they have an option to withdraw money from wallet back to my bank account provided only after 7 days of time.Ticket No 4132388

I am trying to withdraw since yesterday but the error pops up " Withdrwal limit exceeded". I have no idea about this issue becuase i have not made any withdrwal from this account till date.I have posted queries but only the automated replies are coming with general procedure to withdraw .No user specific/query specific replies from freecharge.

With such misleading information "withdrawal limit exceeded" how will use a product to store my money & how can i trust my money is safe.

Pl have a time bound to everything & its time for you to start over-the-call complaint resolving service when there is a money storage involved.Mail communications are working only with certain extent & not providing any time bound for solving the issue.

I had to book a ticket in redbus which sums up to Rs. 675. I decided to use my freecharge wallet since there was a cashback offer. My bank has been debited and according to freecharge the sum has been paid towards redbus. But they have not recieved the amount. I have booked a fresh ticket at redbus.in without freecharge now. After a lot of emails freecharge told me that I will be refunded for the same soon which I never did.

email id = [protected]@yahoo.co.in
phone: [protected]

Transaction ID:2672291

I had made recharge on 23 august 2016 of 78Rs Internert pack of BSNL, BIHAR circle. 1 GB 5 Days.
He replied recharge will be process in 2 hours, later msg me, done. But still no pack recharge done yet. Even i contacted him, but reply me and gave me a ticket number-4126551 and msg me

" Recharge was successfully processed (order ID FCVA[protected]) with the Operator Transaction ID [protected]. On rare occasions it may take some time before it reflects on your balance."

But nothing happens yet, those are shameless cheaters, who replied me that we have replied already replied you and sent me that msg every time i ask question, instead of doing anything. Because of my busy work schedule and i made another 78Rs recharge again but from PayTm, and PayTM take complete responsibility of recharge done. Well i don't want to suffer for others wrong deeds, but yes i am a victim of freecharge.

So please i request you to put ban on this type of fraud company or sue those who msg me " a reply a made to your problem" without solving it. A reply is not a compensation for some one lost money. Well the amount is less but if company wont be faithful how do i put my belief to recharge an amount of 1960Rs for 90 days plan recharge.
I think people should avoid using this company, i hate this experience.
Please friends beware of this. Today they cheated me, next day it will be you. BAN on FreeCharge.com

Hello,
myself kumud ranjan had created account on freecharge, and i got msg that y got 35 rs casback on your first transaction through freecharge if you use 35FC, i used that code .and i paid rs 1135 for my mobile payment, but i didnt get any cashback, my login id is same as my mobile no [protected].kindly look this matter urgently, otherwise i take this matter to cosumer forum..
thank you

Sir freecharge not give any cancel option on recharge...

Hi team,

This is to let you know i paid m. G. L bill through freecharge app as a 1st time user of your app. I can not verify the bill payment nor i received the cash back (% amnt) in my freecharge wallet as bill paid from your app. Please check & revert, also if i have to repay bill, i will take legal steps against you for phishing.
Thanks,
Agnesh tank

I recharged my no. [protected] on[protected] which order id on freecharge.in is FCVM[protected] not successful still thy deducted money from bank but till now they did notrefund money on my bank acount or my wallet on freecharge.in
i tried to complaint to that company before but there is no provision of that kind of support so i am trying to complaint here so that my problem will be solved..

I have debit my ammount in my account, but not done my bill so please help me..

My trans no fcmm[protected]
Date 05 aug 16 time 09:08am

Amount of Rs 1279 was transferred from my freecharge account Mobile no [protected] to mobile no [protected] on august 11, 2016 at 1.48 AM in the morning vide transaction no A3DAFDE[protected]EFE5295AE41039.
This transaction was not initiated by me. I had raised a complain to freecharge on august 11, 2016, incident no 98577, however, they are not willing to refund the amount stating that the amount transfer could be a phishing attempt and closed the compliant without any solution.
This amount 1279 was added to my freecharge account on July 8, 2016.
Point to note is that the transaction number is an unusual transaction number as all transaction number at free charge start with FC. Further, the transaction of August 11, 2016 is not reflected in the general transaction history(snapshot attached). Also attached is detailed transaction history with fraud transaction of August 11, 2016.

I recharged my mobile for net recharge of rupees 174. My transaction number is fcva[protected]. I didnt get the benefit of this even after the transaction is successful and the money is deducted. Please return the money back in the account. I hope you look to my complaint and get it resolved as soon as possible. It will be great help and will be thankful to you

From the last 50 days, i am facing an issue for withdrawing my money to bank account.
It shows error that something is not right.
I had sent the mail to customer care of freecharge ([protected]@freecharge.com) but they didn't give any response only i got auto-generated mail even the customer care number mention on site is also wrong. There is no support for customers for this site.
Please try to resolve my issue as soon as possible.

Hi sir plz take strict action against freecharge sir thats service very bad i lost my 1000 rs i dont think they return my money all freecharge customer service are cheaters i load money in my freecharge wallet to do book ticket from redbus. I load money in freecharge wallet to only for there discount of 10% cb in redbus trantion but i dont now i lost my all money when i load money 1000 rs in wallet they do temparry suspand in my wallet they giving me secrity reasion but they why dont block my wallet when in my wallet have no money in my wallet. Sir i create fc wallet to use random mail in my mobile number means i dont do email verify but verify mobile numbers they asking me to do mail to freecharge from my registred mail id but i dont have thats mail thats mail random but mobile number mine i already say them to contact me in my mobile number also i provie them to screen shot of money loading in freecharge also thats msg ss of which i recived in my freecharge registred number money loading msg of 1000 rs both ss i sent them but they dont unblocking my wallet sir now i am not thinking they refund my money but plz take stict action againet them they all customer service wrost service i hate freecharge.

I tried to make a payment for my electricity bill Order Id : FCEW[protected] and the amount of 520 got deducted from my Bank account however its not reflecting on BSES website
Its been 3 Days now . Not getting satisfactory response or refund from freecharge .

I tried to make a payment for my electricity bill Order Id : FCEW[protected] and the amount of 520 got deducted from my Bank account however its not reflecting on BSES website
Its been 3 Days now . Not getting satisfactory response or refund from freecharge .

I have done bill payment of bses rajdhani on dated 15th august, 2016 via order id : fcec[protected] for rs 690 but till now payment not done to my bses account. Last date of bses bill is 17th august, 2016. Many times to reply through email id but same reply for every email. If they are not paid bill. So please refund my requried balance in
Freecharge account.

I have payed the bill for act fibernet through freecharge on 13th saturday but the payment is not done to them. And today they r saying they will disconnect the service if i dont pay by today. I am already detting 100rs as late fee and if they dissconect it then i will get a penalty of 500rs. The transaction id was fclw[protected].

My wallet was deducted by rs 1100 without my permission.
Freecharge said u sent money to any no. But i m not sent any money to any no. And freecharge does send any mail and msg about this transaction done himself.
Whereas we have any transaction freecharge send me a mail and msg but this tym not and deduct my wallet rs1100.
Kindly say freecharge to send back money in my wallet.
Thanks!

I purchased a 3g package for my mobile on freecharge.in worth rs 294 but its been more than a week since then and i have not got it. The transaction was successful and the money has even been deducted from my bank but these people have not given me the recharge. I have even sent them a couple of mails regarding this issue and they have not even cared to respond. It is such a shame that they do not even have a working phone line with which i could have contacted them.
The date of purchase of this package is 6th august 2016
Transaction amount is rs 294

Order id-FCVW[protected]
RS-110.00
BSNL

I did a recharge of 250rs. for my airtel number. as the balance was deducted from the account but reccharge was not done for next 2ays after which i mail them regarding the same they asked me to contact my bank for the deduction but the bank refused to give back the money as they said that it was totally merchants issue. after i am regularly mailing them asking n waiting for the reply. none of them do reply. neither their customer care no. are picked. they are not even telling the status . no freecharge person has contacted me yet.

I have recharged oneline rs =99 to my bsnl mobile no [protected] (ref no) = [protected] on 09/08/2016 through freecharge thought amount deducated from my bank balance, yet been updated. please do needful at the earlist
O please send my rs=99 my bank accoount as soon as