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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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+91 12 4433 0000
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 55

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P
Pranav Udupa
from Bengaluru, Karnataka
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Payment failed. Money not refunded

Address:560103
Website:www.freecharge.in

I had to book a ticket in redbus which sums up to Rs. 675. I decided to use my freecharge wallet since there was a cashback offer. My bank has been debited and according to freecharge the sum has been paid towards redbus. But they have not recieved the amount. I have booked a fresh ticket at redbus.in without freecharge now. After a lot of emails freecharge told me that I will be refunded for the same soon which I never did.

email...
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B
Bansal Kshitiz
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freecharge cheated me.

Address:Patna, Bihar, 800012
Website:www.freecharge.in

I had made recharge on 23 august 2016 of 78Rs Internert pack of BSNL, BIHAR circle. 1 GB 5 Days.
He replied recharge will be process in 2 hours, later msg me, done. But still no pack recharge done yet. Even i contacted him, but reply me and gave me a ticket number-4126551 and msg me

" Recharge was successfully processed (order ID FCVA[protected]) with the Operator Transaction ID [protected]. On rare occasions...
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K
kumud ranjan 007
from patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding the promo code benefit

Address:Patna, Bihar, 800023
Website:www.freecharge.in

Hello,
myself kumud ranjan had created account on freecharge, and i got msg that y got 35 rs casback on your first transaction through freecharge if you use 35FC, i used that code .and i paid rs 1135 for my mobile payment, but i didnt get any cashback, my login id is same as my mobile no [protected].kindly look this matter urgently, otherwise i take this matter to cosumer forum..
thank you...
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A
Abhishek9459
from Mathura, Uttar Pradesh
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Not any option of cancel of product

Address:Gorakhpur, Uttar Pradesh, 273408
Website:freecharge.in

Sir freecharge not give any cancel option on recharge......
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Address:Mumbai City, Maharashtra, 400022
Website:www.freecharge.com

Hi team,

This is to let you know i paid m. G. L bill through freecharge app as a 1st time user of your app. I can not verify the bill payment nor i received the cash back (% amnt) in my freecharge wallet as bill paid from your app. Please check & revert, also if i have to repay bill, i will take legal steps against you for phishing.
Thanks,
Agnesh tank...
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M
mkardam63
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transfer unsuccessful

Address:482005
Website:freecharge.in

I recharged my no. [protected] on[protected] which order id on freecharge.in is FCVM[protected] not successful still thy deducted money from bank but till now they did notrefund money on my bank acount or my wallet on freecharge.in
i tried to complaint to that company before but there is no provision of that kind of support so i am trying to complaint here so that my problem will be solved.....
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P
Parvendr kumar
from Gurgaon, Haryana
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Payment debit in account but bill not paid

Address:Udham Singh Nagar, Uttarakhand, 244713

I have debit my ammount in my account, but not done my bill so please help me..

My trans no fcmm[protected]
Date 05 aug 16 time 09:08am...
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S
sonam juneja
from Mumbai, Maharashtra
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Fraud transaction at freecharge.in

Address:New Delhi, Delhi, 110075
Website:www.freecharge.in

Amount of Rs 1279 was transferred from my freecharge account Mobile no [protected] to mobile no [protected] on august 11, 2016 at 1.48 AM in the morning vide transaction no A3DAFDE[protected]EFE5295AE41039.
This transaction was not initiated by me. I had raised a complain to freecharge on august 11, 2016, incident no 98577, however, they are not willing to refund the amount stating that the amount transfer could be a phishing attempt...
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S
Shristi Kotaiah
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Net recharge

Website:freecharge

I recharged my mobile for net recharge of rupees 174. My transaction number is fcva[protected]. I didnt get the benefit of this even after the transaction is successful and the money is deducted. Please return the money back in the account. I hope you look to my complaint and get it resolved as soon as possible. It will be great help and will be thankful to you...
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S
Shahbaz99
from Bengaluru, Karnataka
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Unable to withdraw money

Address:400051
Website:www.freecharge.in

From the last 50 days, i am facing an issue for withdrawing my money to bank account.
It shows error that something is not right.
I had sent the mail to customer care of freecharge ([protected]@freecharge.com) but they didn't give any response only i got auto-generated mail even the customer care number mention on site is also wrong. There is no support for customers for this site.
Please try to resolve my issue as soon as possible....
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R
rahulrawat9
from Dehra Dun, Uttarakhand
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Cheated with me 1000 rs

Address:Mumbai City, Maharashtra, 400069
Website:recharge website

Hi sir plz take strict action against freecharge sir thats service very bad i lost my 1000 rs i dont think they return my money all freecharge customer service are cheaters i load money in my freecharge wallet to do book ticket from redbus. I load money in freecharge wallet to only for there discount of 10% cb in redbus trantion but i dont now i lost my all money when i load money 1000 rs in wallet they do temparry suspand in my wallet they...
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M
Madhur M
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Not reflecting in BSES account

Address:Mumbai City, Maharashtra, 40051
Website:www.freecharge.in

I tried to make a payment for my electricity bill Order Id : FCEW[protected] and the amount of 520 got deducted from my Bank account however its not reflecting on BSES website
Its been 3 Days now . Not getting satisfactory response or refund from freecharge .

I tried to make a payment for my electricity bill Order Id : FCEW[protected] and the amount of 520 got deducted from my Bank account however its not reflecting...
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V
vishambar
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bses rajdhani bill not paid

Address:110057
Website:www.freecharge.in

I have done bill payment of bses rajdhani on dated 15th august, 2016 via order id : fcec[protected] for rs 690 but till now payment not done to my bses account. Last date of bses bill is 17th august, 2016. Many times to reply through email id but same reply for every email. If they are not paid bill. So please refund my requried balance in
Freecharge account....
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P
pradeepmohan
from Bengaluru, Karnataka
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Payment not done to the provider

Address:560021
Website:freecharge

I have payed the bill for act fibernet through freecharge on 13th saturday but the payment is not done to them. And today they r saying they will disconnect the service if i dont pay by today. I am already detting 100rs as late fee and if they dissconect it then i will get a penalty of 500rs. The transaction id was fclw[protected]....
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Address:Mumbai City, Maharashtra
Website:freecharge.in

My wallet was deducted by rs 1100 without my permission.
Freecharge said u sent money to any no. But i m not sent any money to any no. And freecharge does send any mail and msg about this transaction done himself.
Whereas we have any transaction freecharge send me a mail and msg but this tym not and deduct my wallet rs1100.
Kindly say freecharge to send back money in my wallet.
Thanks!...
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D
dhaksha_dx
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purchased a 3g pack for my mobile but never received it

Address:560094
Website:www.freecharge.in

I purchased a 3g package for my mobile on freecharge.in worth rs 294 but its been more than a week since then and i have not got it. The transaction was successful and the money has even been deducted from my bank but these people have not given me the recharge. I have even sent them a couple of mails regarding this issue and they have not even cared to respond. It is such a shame that they do not even have a working phone line with which...
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S
singh amar.
from Delhi, Delhi
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Bsnl Recharge

Address:758002

Order id-FCVW[protected]
RS-110.00
BSNL...
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S
saloni610
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not successful

Address:New Delhi, Delhi
Website:free recharge

I did a recharge of 250rs. for my airtel number. as the balance was deducted from the account but reccharge was not done for next 2ays after which i mail them regarding the same they asked me to contact my bank for the deduction but the bank refused to give back the money as they said that it was totally merchants issue. after i am regularly mailing them asking n waiting for the reply. none of them do reply. neither their customer care no....
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V
Vijendra s
from Umarkot, Chhattisgarh
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Mobile recharge not accepted

Address:Koraput, Odisha, 764036
Website:FREECHARGE

I have recharged oneline rs =99 to my bsnl mobile no [protected] (ref no) = [protected] on 09/08/2016 through freecharge thought amount deducated from my bank balance, yet been updated. please do needful at the earlist
O please send my rs=99 my bank accoount as soon as...
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H
Hirash K
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Remove

Address:Kozhikode, Kerala, 673601
Website:freecharge

Please remove my registered email Id and phone number.
Mail id:[protected]@gmail.com
Mobil:[protected]...
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