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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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+91 12 4433 0000
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Mumbai
Mumbai City District
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400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 52

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R
renurocky
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge failed but money deducted from bank account

Address:Mysore, Karnataka, 570007
Website:www.freecharge.in

I have placed an online order for cell recharge of 250 rupees; 244 rupees got deducted from my bank account(Saraswat Bank) but I have not received any balance yet. I had rechrged towards Vodafone network. Please look in the matter. I want refund my amount. the details of the order is as follow:

ORDER DETAILS:
Order Id FCVA[protected]
Recharged Date: Oct 2, 2016
Recharged No. [protected]
br...
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K
kishor hegde
from Mumbai, Maharashtra
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Money not added in my wallet

Address:400086
Website:freecharge.com

Hi, ive contacted freecharge service more than 4 times to get my issue resolved. Till now I haven't received any response from them. I want my god damn money. Feels like ive wasted my money on you guyz and i promise going forward i wont use free charge app ever in my lifetime and also share my experience will all my friends who are using it.

The money (1830rs) got deducted from my account and when asked to refund, no ones replying...
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bnmdon
from bhagalpur , Bihar
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Service

Address:812001

मैने अपने मोबाइल नंबर [protected] पर 01 अक्तूबर को फ्रीचार्ज के साइट से दो अलग-अलग तरह का किया है, जिसमें 80 रुपये और 60 रुपये का रिचार्ज है. पैसा कट गया और रिचार्ज नहीं हुआ. पैसा लौटाने...
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M
Malati Soren
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but not recharge

Address:Gurgaon, Haryana, 122016
Website:Freecharge

I have recharge reliance bigtv online through sbi net banking for rs.300/-, my account has debited but the recharge process has cancelled, and till not refunded. My order number is fcdm[protected] and the timing is 14:37, as the freechage payment system is responsible to pay as the same. Please do the needful and refund the same, i'll be thankful to you....
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S
Singhraaj Nimesh
from Kolkata, West Bengal
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Recharge not done

Website:www.freecharge.in/mobile

[protected]
order id
FCVM[protected]
FCVM[protected]
money transaction complete but rechage not done but shown successful.
plz rechage...
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S
Surendhar Kante
from Perumbavoor, Kerala
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Where my recharge

Y r u...failed my recharge... Order I'd Fcvm[protected]...already debited balance my account...
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I
indiaarun4
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non credit / refund of recharge balance even after several complaints since 21 sep 16

Address:474020
Website:freecharge.com

Sir, most humbly I would like to share the poor responces of free charge payment app by which I used to recharge the mob.no. 110 rs on [protected] vide txn no. FCVA[protected] dated 21 sep 16.I lodged several complaints to free charge vide complaint no. 4244463, 4250702, 4257420 and get same responces it will be updated in 48 hrs and even after 12 days no action has been taken.so disgusting behavior of company is really giving the false...
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K
kunwaeji
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Mobile recharge

Address:854301
Website:freecharge.in

I have placed an online order for cell recharge of 495 rupees; 88 rupees got deducted from my bank account(united bank of india) but I have not received any balance yet. I had rechrged towards BSNL network. Please look in the matter. I want refund my amount. the details of the order is as follow:ORDER DETAILS:
Order Id FCVW[protected]
Recharged Date: Oct 30, 2016
and
Order Id: FCVW[protected]
Recharged...
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P
prudhvii
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not successful

Address:Bangalore, Karnataka, 560066
Website:www.freecharge.com

Hi
My name is ravi i had downloaded one app that is freecharge that is due to payment the recharges in the phones i tried recharge at amount of 1100 rupees but payment is done in my account but the recharge is not done in my phone and i got a message that the payment is done your money will return back in ur account but it is not done do i tried to call customer care but no one is responding i am very much disappointed...
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P
Papu Kumar Naik
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My recharge is not done and money is been deducted from account

Address:Mumbai City, Maharashtra, 400093
Website:www.freecharge.in

I have recharge Rs. 111.00 for mob no- [protected]. I got conformation SMS but recharge not done. this was conformed by BSNL cc, Please resolve this issue. I have not revived any refund amount in my wallate and also the recharge was not done on the BSNL no. Please take necessary action and refund the amount or proceed the recharge.

Order Id: FCVW[protected]
Recharged Date:[protected]
Recharged No.: +91 [protected]br...
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S
Shubham_Kushwaha
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please Refund My Money in my Account

Address:Mumbai City, Maharashtra, 201301
Website:www.freecharge.in

I recharged on 19-September-2016 by (www.freecharge.in). I wants tol tell you this company deducted my Money and my Recharge was Unsuccessful. On spot I mail to Freecharge he told me that your money return within 5 to 7 days Now time is over today 11th day. till now i did not received any Refund in my bank account. I mail him with My Bank Statement till date also. he saying that he refunded already. I am attaching my Bank Statement screen...
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Address:641037
Website:www.freecharge.in

Customer selected worng network and worng circle then also recharge is proceded sucessfully.

Then why given the network to select and why they given circle to select.

Order ID: FCVW[protected]...
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S
sanjaykshwh9
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not refund my money

Address:Mumbai City, Maharashtra, 201301
Website:www.freecharge.in

Hello

I am owner of ([protected]@gmail.com), I created freecharge account by this mail id, i recharge by this site but my balance deducted by freecharge and my recharge was unsuccesfull Now My complaint is that as Freecharge told me my money will be refund in 7 days. today is 11 th of day but till now i did not receive no any money in my account.

Order id:- FCVW[protected]...
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I
indiaarun4
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non reciept of recharged balance even after several care complaint since 21 sep 16 on no. 9531954768

Address:474020
Website:freecharge.com

Its very disappointedly I would like to inform that I got recharged through free charge app vide txn. FCA[protected] dated 21 sep of 110.so many care mail sent and reciept but no favourable action.its really very disgusting and inferior quality of work.I will suggest my frnds also not to use such service which is so much embarrassed and disappointing customers.plz have inturuption and acknowledge the reciept on the said no.[protected]...
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M
Mounicadas
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund unsuccessful

Address:500020
Website:Freecharge

I paid electricity bill of rs. 1383 through freecharge using one coupon code fcbill the electricity bill is still not reflected even after 9 dayss of bill payment. I have following details:
Order id: fcea[protected]
Usc:[protected]
Their customer support number is either not valid or always busy, hence just waste of time.
The money is deducted from my account and still not paid according to the site.
br...
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D
debayan04
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done.

Address:713211
Website:www.freecharge.in/mobile

My name is debayan konar. My user name in freecharge and email id is [protected]@gmail.com. Contact no is [protected]. Today at 10.21a. M i recharge my bsnl no ([protected]) by 549/- which is a data pack. My order id is fcva[protected] and then they so me recharge was successful. But no message had not come in my phone from bsnl regarding this recharge so recharge is done yet but when i was mailing to "freecharge" for refund they simply deny...
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Address:560091
Website:www.freecharge.in

Dear
today I was doing two recharge but both recharge is not successful but my bank account balance is deducted..why...please do something...
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N
Nita Kumari
from Hazaribagh, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile recharge

Address:831004
Website:www.freecharge.in

My transactions were successful but I didn't received my balance of last three transactions. pl. resolve the problem. transactions were successful on 26 September 2016. I need my recharge amount. pl. give the solution. I can not to go for recharge to any shop. so you help me

my recharge amount and transactions. rs. 20 - FCVW[protected], rs. 10 - FCVW[protected], rs. 17 - FCVW[protected]...
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M
mudassirkamal
from Kolkata, West Bengal
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Dupe/Misleading Information on Freecharge App for recharging

Address:700039
Website:FREECHARGE

I have emailed to Freecharge, to refund my moneny because information provided over the Freecharge Apps, plans were misleading and incorrect. In other words it was duped information due to which I landed up with paying for incorrect recharge. (No where it was mentioned that its a promo offer, no disclaimer while recharging, neither it mentioned any validity, nor promo balance - screenshot attached).

However, Freecharge is saying...
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K
Kusuma Vini
from Kottayam, Kerala
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Amount Deducted but no recharge.

Address:Hyderabad, Andhra Pradesh

Amount Deducted but no recharge.
I recharged on [protected] of Rs.60. Amount got deducted but did not receive any recharge. Transaction history also shows no records. Please help me....
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